Viking Refrigerator F20725A User Manual

Viking Use/Installation Guide  
Viking Range Corporation  
111 Front Street  
Greenwood, Mississippi 38930 USA  
(662) 455-1200  
For product information  
call 1-888-VIKNG1 (845-4641)  
or visit the Viking Web Site at  
vikingrange.com  
Undercounter/Freestanding Refrigerated  
Beverage Centers  
(071610)  
F20725A EN  
 
SPECIFICATIONS/DIMENSIONS  
PROFESSIONAL - 15” W. Models  
Basic Electric Data  
Front View  
SPECIFICATIONS/DIMENSIONS  
DESIGNER - 15” W. Models  
Basic Electric Data  
Front View  
•115 VAC/60 Hz  
•115 VAC/60 Hz  
•Maximum amps - 3.0  
•Maximum amps - 3.0  
•Approximate Shipping Weight - 110 lbs. (49.5 kg)  
•Approximate shipping weight - 110 lbs (49.5 kg)  
Min. 34”  
(86.4 cm)  
to  
Max. 34-3/4”  
(88.3 cm)  
(with leveling  
legs fully  
extended.)  
Min. 34”  
(86.4 cm)  
to  
Max. 34-3/4”  
(88.3 cm)  
(with leveling  
legs fully  
extended.)  
30-3/4”  
(78.1 cm)  
30-3/4”  
(78.1 cm)  
14 3/4” (37.5 cm)  
14-3/4” (37.5 cm)  
Side View  
Side View  
DFUR  
Side View  
DUAR  
37-3/16” (94.5 cm)  
37-3/16” (94.5 cm)  
37-3/16” (94.5 cm)  
21-3/16” (53.8 cm)  
23-5/8” (60.0 cm)  
21-3/16” (53.8 cm)  
23-5/8” (60.0 cm)  
26-1/8” (66.4 cm)  
21-3/16” (53.8 cm)  
23-7/16” (59.5 cm)  
(to front of locally supplied  
custom panel  
26-1/8” ( 66.4 cm)  
4
5
 
Front View  
SPECIFICATIONS/DIMENSIONS  
Front View  
SPECIFICATIONS/DIMENSIONS  
PROFESSIONAL - 24” W. Models  
Basic Electric Data  
DESIGNER - 24” W. Models  
Basic Electric Data  
•115 VAC/60 Hz  
•Maximum amps - 3.3  
•Approximate shipping weight - 140 lbs (63.2 kg)  
•115 VAC/60 Hz  
•Maximum amps - 3.3  
•Approximate Shipping Weight - 140 lbs. (63.2 kg)  
Min. 34”  
(86.4 cm)  
to  
Max. 34-3/4”  
(88.3 cm)  
(with leveling  
legs fully  
extended.)  
Min. 34”  
(86.4 cm)  
to  
Max. 34-3/4”  
(88.3 cm)  
(with leveling  
legs fully  
extended.)  
30-3/4”  
(78.1 cm)  
30-3/4”  
(78.1 cm)  
23-7/8” (60.6 cm)  
23-7/8” (60.6 cm)  
Side View  
Side View  
DUAR  
Side View  
DFUR  
47-1/4” (120.0 cm)  
47-1/4” (120.0 cm)  
47-1/4” (120.0 cm)  
22” (55.9 cm)  
24-3/16” (61.4 cm)  
22” (55.9 cm)  
22” (55.9 cm)  
24-3/8” (61.9 cm)  
26-7/8” (68.3 cm)  
24-3/8” (61.9 cm)  
26-7/8” ( 68.3 cm)  
(to front of locally supplied  
custom panel  
6
7
 
Custom Wood Frame Installation Instructions (DFUR Model)  
Note: Weight of wood panel must not exceed 20 lbs.  
Custom Wood Frame Installation Instructions (DFUR Model) (cont.)  
W
Step 1: Verify door alignment  
The door should be parallel to the sides and top of the refrigerator. If alignment is necessary the door may be  
adjusted by loosening the 2 screws which secure the hinge adapter brackets to the door and adjusting the door side  
to side. Use a 5/32” allen wrench for this procedure. (See Figure 1 below).  
Model  
W
H
14-5/16” 30-5/16”  
1-23/32”  
(38.8 cm)  
Typical 4  
Sides  
Top hinge pin -  
Remove to remove  
the door  
15”  
(36.4 cm) (76.9 cm)  
23-7/16” 30-5/16”  
(59.5 cm) (76.9 cm)  
H
24”  
Front of  
overlay  
panel  
Hinge adaptor screws -  
Loosen these to adjust  
door, on the top and  
bottom of the door  
Table A  
Glass Door Models  
Figure 2  
Glass Door Models  
Door must be  
parallel to top and  
sides of refrigerator  
9/32”  
(7 mm)  
Step 5: Clamp panel to door  
Set the overlay panel on the door front, align the edges, and clamp together. Clamp the panel firmly but be careful  
not to crush the foam in the door or scratch the door.  
Step 6: Drill holes in overlay panel  
Remove the hinge adapter bushings from the top and bottom door hinge adapters. (See Figure 4). Using the holes in  
the hinge adapters drill 5/16” (8 mm) diameter clearance holes into the overlay panels 3/4” (20 mm) deep. These will  
be clearance holes for the top and bottom hinge pins.  
Also, at this time, drill the screw pilot holes for attaching the overlay panel to the door. Select the size of the hole from  
Table B. Be careful not to drill the pilot holes through the overlay panel but only 1/2” (12.7 mm) deep.  
Material Type  
Hardwood  
Softwood  
#8 Wood Screw  
Figure 1  
3/32” (2.4 mm) Diameter. Pilot Hole  
5/64” (2.0 mm) Diameter. Pilot Hole  
Step 2: Remove door  
Remove the top hinge pin from the hinge with an 1/8” allen wrench. Remove the door by angling the top of the door  
outward and lifting the door off the bottom hinge. (See detail in Figure 1).  
Table B  
Step 3: Remove gasket  
Lay the door on its front being careful not to scratch it. Remove the door gasket by peeling up and out of the channel.  
Step 4: Cut overlay panel  
Depending on the refrigerator model cut the overlay panel to the dimensions shown. Use Figure 2 and Table A.  
Note: For the door closer to work properly, it is necessary to maintain a minimum space of 9/32” (7mm) between the  
door and cabinet flange as shown. This space can be adjusted by adjusting the top and bottom hinge adapters.  
8
9
 
Custom Wood Frame Installation Instructions (DFUR Model) (cont.)  
Custom Wood Frame Installation Instructions (DFUR Model) (cont.)  
Step 7: Secure overlay panel to the door  
With the #8 wood screws provided, fasten the overlay panel to the door. (See Figure 3).  
Step 8: Install door gasket  
Press the door gasket into the door channel. Make certain the gasket corners are fully inserted. If applicable insert the  
key into the lock and make certain the lock operates properly.  
Top hinge pin  
Top hinge  
Step 9: Install the door  
Top door hinge  
adapter  
Install the top and bottom hinge adapter bushings back into the hinge adapters that were removed in Step 6. Install  
the door by reversing the procedure from Step 2. Install the top hinge pin so the screw head is flush with the top  
surface of the hinge. If applicable insert key into lock and verify the lock cam works properly with the catch bracket on  
the front of the refrigerator cabinet.  
Top hinge adapter  
bushing  
Clearance hole through  
door gasket channel  
Bottom door  
hinge adapter  
#8 Wood Screw  
Bottom hinge  
adapter bushing  
Back of door  
Bottom hinge  
with cam  
Figure 3  
Bottom hinge pin  
Figure 4  
Right Hand  
hinges shown  
10  
11  
 
LIGHT ASSEMBLY REPLACEMENT - 15” W. Models  
LEG LEVELER INSTALLATION  
Read Before Installing Leg Levelers  
ELECTRICAL SHOCK HAZARD  
Failure to follow these instructions could result in fire or electrical shock.  
WARNING  
WARNING  
NOTE: Please contact your Viking Range  
Corporation parts distributor or dealer to order  
new light assembly.  
Do not lay unit on top, side, back, or front. If unit is accidentally laid in  
any position other than right side up, then the unit must remain in the  
upright position for at least 24 hours before plugging the unit in.  
Light  
assembly  
Green  
ground wire  
Hex head  
screw  
To replace the light, first disconnect the  
refrigerated beverage centers power cord. Next,  
remove both the green ground wire screw located  
on the left of the light assembly and the other  
screw located on the right of the light assembly  
with a 5-16” hex head screwdriver. (See drawing).  
Unplug the light unit and remove complete light  
assembly.  
1. Four leveling legs are pre-installed in the base of the unit at the factory.  
2. The unit should be leveled from front to back and side to side. If floor  
conditions do not allow the unit to sit level, adjust the leg levelers by turning  
the required leg leveler counter-clockwise to increase the height and clockwise  
to reduce the height.  
Hex head  
screw  
Plug  
ELECTRICAL CONNECTION  
To install the new light assembly, screw in the  
green ground wire screw and the screw located on  
the right with a 5/16” hex head screwdriver and  
plug the light unit in.  
ELECTRICAL SHOCK HAZARD  
Failure to follow these instructions could result in fire or electrical shock.  
WARNING  
Electrical Requirements  
A 115 volt, 60 Hz, AC only 15 amp fused electrical supply is  
required. (A time delay fuse or circuit breaker is recommended.) It  
is recommended that a separate circuit, serving only this appliance,  
be provided.  
Grounding type wall  
receptacle  
LIGHT BULB REPLACEMENT - 24” W. Models  
Power Supply with  
3-prong grounding  
plug  
ELECTRICAL SHOCK HAZARD  
Failure to follow these instructions could result in fire or electrical shock.  
WARNING  
This unit uses a 15-watt incandescent bulb located behind the display housing.  
To replace the light bulb:  
•ELECTRICAL GROUND IS REQUIRED ON THIS APPLIANCE.  
•DO NOT UNDER ANY CIRCUMSTANCES REMOVE THE  
POWER SUPPLY CORD GROUND PLUG.  
1. Unscrew the old light bulb located behind the display housing.  
2. Discard the old light bulb.  
3. Screw new light bulb into location behind the display housing.  
•DO NOT USE AN EXTENSION CORD  
ENERGY SAVING TIPS  
Recommended Grounding Methods  
For your personal safety, this refrigerated beverage center must be grounded. This appliance is equipped with a 7’ (2.1  
m) power supply cord having a 3-prong grounding plug. To minimize possible shock hazard, the cord must be plugged  
into a mating 3-prong grounding type wall receptacle grounded in accordance with the National Electrical Code and local  
codes and ordinances. If the circuit does not have a grounding type receptacle, it is the responsibility and obligation of  
the customer to exchange the existing receptacle in accordance with the National Electrical Code and applicable local  
codes and ordinances. The third ground plug SHOULD NOT, under any circumstances, be cut or removed. All UL listed  
refrigerated beverage centers are equipped with this type of plug.  
The following suggestions will minimize the cost of operating your refrigeration appliance.  
1. Do not install your appliance next to a hot appliance, (cooker, dishwasher, etc.), heating air duct or other heat sources.  
2. Install product out of direct sunlight.  
3. Assure the toe grille vents at front of unit beneath door are not obstructed. Keep toe grille vents clean to allow  
ventilation for the refrigeration system to expel heat.  
4. Plug your appliance into a dedicated power circuit. (Not shared with other appliances.)  
5. When initially loading your new product, or whenever large quantities of warm contents are placed within refrigerated  
storage compartment, minimize door openings for the next 12 hours to allow contents to pull down to compartment  
set- point temperature.  
6. Maintaining a relatively full storage compartment will require less appliance run-time than an empty compartment.  
7. Assure door closing is not obstructed by contents stored in your appliance.  
8. Allow hot items to reach room temperature before placing in product.  
9. Minimize door openings and duration of door openings.  
10. Use the warmest temperature control set-point that meets your personal preference and provides the proper storage  
for your stored contents.  
11. Minimize use of display lighting option on glass door products, (light stays on with door closed).  
12. When on vacation or away from home for extended periods, set the appliance to warmest acceptable temperature for  
the stored contents.  
13. Set the control to the “OFF” position if cleaning the unit requires the door to be open for an extended period of time.  
14. Annually clean condenser heat exchange coil located in machine compartment underneath unit, (see Cleaning and  
Maintenance section).  
FINAL PREPARATION  
1. Some stainless steel parts may have a plastic protective wrap which must be peeled off. The interior of the  
refrigerated beverage center should be washed thoroughly with hot, soapy water, rinsed and wiped dry to remove  
film residue and any installation dust or debris before being used. Solutions stronger than soap and water are rarely  
needed.  
2. All stainless steel parts should be wiped with hot soapy water. If buildup occurs, do not use steel wool, abrasive  
cloths, cleaners, or powders. If it is necessary to scrape stainless steel to remove encrusted materials, soak with hot,  
wet cloths to loosen the material, then use a wood or nylon scraper. Do not use a metal knife, spatula, or any other  
metal tool to scrape stainless steel; scratches are almost impossible to remove.  
12  
13  
 
SETTING THE CONTROLS  
The temperature of the refrigerated beverage center ranges from 40ºF to 65°F (4ºC to 18ºC).  
TruProtect“Basic” Function “Quick” Reference  
Solid Door Models:  
Glass Door Models:  
TruProtect System  
TruProtect System  
WARMER  
WARMER  
COLDER  
F/C  
˚̊  
POWER FAILURE - Flashing Amber  
POWER FAILURE - Flashing Amber  
HIGH/LOW TEMP - Red  
ON  
ON  
55 ˚  
COLDER  
LIGHT  
F
55 ˚  
F/C  
F
SET  
SET  
HIGH/LOW TEMP - Red  
ALARMS OFF - Steady Amber  
PRESS ON/OFF - Reset  
OFF  
OFF  
ALARMS OFF - Steady Amber  
PRESS ON/OFF - Reset  
PRESS AND HOLD  
PRESS AND HOLD  
Function  
Function Access  
Control Confirmation/Comment  
ON  
OFF  
Turn Unit On & Off  
Display will be blank  
when refrigeration sytem is off. Lights will still function, but will time-out 15 minutes after  
Pressing and holding the keypad  
for 5-seconds will turn the unit “ON” or “OFF”.  
each activation, if door is left open or display lighting is on, to prevent overheating.  
55 ˚  
F
“Set” will appear in display  
when in set-point mode. “SET” mode will automatically time-out in 10 seconds if no  
Adjust Temperature Set-Point To adjust temperature set-point, touch  
keypad and current set-point will be displayed.  
SET  
SET  
keypad activity occurs, or you may exit “SET” mode by pressing the  
keypad a second time.  
COLDER  
WARMER  
Use the  
or  
keypads to adjust set-point temperature.  
Temperature variation in “compartment air”, above and below set-point, is a normal effect of refrigeration system  
cycling on and off. Stored items will not experience the full temperature swing of the compartment air due to the  
dampening effect of their thermal mass.  
Display “Actual” Temperature Display represents “real-time” monitoring of the compartments stored wine and/or  
contents. Some temperature fluctuation around your desired set-point is normal.  
55 ˚  
13 ˚  
F
C
Select ºF or ºC Display  
=
F/C  
˚̊  
Pressing the  
keypad will toggle the display between Fahrenheit and Centigrade  
temperature display.  
In addition, the control panel is hidden when door is closed.  
Option available on Glass Door Models only.  
Black-Out Mode  
Display Lighting  
Sabbath Mode  
Display automatically shuts off when door is closed.  
LIGHT  
Display Lighting can be enabled with the door closed by pressing the  
keypad.  
Display will flash  
four (4) times, then unit will enter Sabbath Mode. The display, audible alarms, LED and lights will  
SA  
Press and hold the  
keypad while pressing the  
keypad four (4) times.  
SET  
F/C  
˚̊  
be disabled. Sabbath Mode will automatically time-out in 36 hours, or can be exited by repeating the enable keypad  
routine.  
LED displays steady green when TruProtectis enabled.  
TruProtect System  
System monitoring is automatically enabled unless system has been disabled. (See  
below.)  
For Door Ajar Alarm, TruProtect must be Enabled, (See “Disable/Enable TruProtect”,  
described below.)  
Door Ajar Alarm  
Audible alarm will sound 3-times every 30-seconds, LED will flash green.  
Note: Alarm may occur when changing set-points in excess of 10ºF, and/or high usage,  
this is normal. TruProtect must be Enabled, (See “Disable/Enable TruProtect”, described  
below.)  
High/Low Temp Alarm  
Alarm will sound 6-times every minute and LED will flash red  
outside acceptable limits.  
if product temperature excursions occur for a duration  
Note: Alarm will occur upon initial installation, since unit was run at factory to verify  
quality, this is normal. TruProtect must be Enabled, (See “Disable/Enable TruProtect”,  
described below.)  
LED will flash amber  
whenever power is interrupted to unit. No audible signal.  
Power Failure Alarm  
Note that although pressing the  
exists.  
keypad will reset the alarms, the alarm will resume if the “alarm condition” still  
Reset Alarms  
ON  
OFF  
ON  
OFF  
Close door to reset Door Ajar alarm. Press  
keypad to reset all other alarms.  
Disable/Enable TruProtect  
LED displays steady green when alarms enabled. LED displays steady amber when disabled.  
SET  
Press and hold the  
System.  
keypad for 5-seconds to “disable” or “enable” TruProtect  
14  
15  
 
Stainless Steel Parts  
SETTING THE CONTROLS (cont’d)  
All stainless steel parts should be wiped regularly with hot soapy water. Use a liquid cleaner designed for stainless steel  
when soapy water will not do the job. Do not use steel wool, abrasive cloths, cleansers, or powders. Do not permit  
citrus or tomato juice to remain on stainless steel surfaces, as citric acid will permanently discolor stainless steel.  
FOR OUTDOOR UNITS - it is recommended that in temperatures above 110ºF (43.3ºC) and below 40ºF (4.4ºC) the unit  
be shut off. The normal operating range for the unit is between 60ºF (15.6ºC) and 100ºF (37.8ºC).  
Brass Parts  
General Tips and Suggestions  
CAUTION: All brass parts are coated with an epoxy coating. DO NOT USE BRASS OR ABRASIVE CLEANERS ON THE  
BRASS PARTS. All brass parts should be wiped regularly with hot soapy water. When hot soapy water will not do the  
job, use every day non-abrasive household cleaners.  
•After making a temperture adjustment, allow 24 hours for your refrigerated beverage center to reach a new  
temperature setting.  
•The motor will start and stop often. It must do this to maintain the temperature setting.  
•Unplug the refrigerated beverage center before working on anything with the electrical system.  
•Exercise caution when sweeping, vacuuming, or mopping near the front of the unit. Damage to the grill and/or the  
light fixture switch can occur.  
Glass Door (Indoor Units only)  
Use a glass cleaner or mild soap and water with a soft cloth to clean the glass door. Do not use any abrasive powders.  
On full overlay models, use caution when cleaning near logo area.  
WINE SHELVES  
Door Gasket  
To load wine bottles on wine shelves, alternate the necks of the bottles, front to back (see illustrations below). The wine  
shelf should be located in the lowest position in the cabinet followed by the glass shelf directly above. The glass shelf  
will act as a zone separator to create a warmer zone (5° to 7° warmer than set-point) for wine storage. Removal or  
relocation of this glass shelf may adversely affect compartment temperature control.  
The vinyl gasket may be cleaned with mild soap and water, a baking soda and water solution, or a mild scouring  
powder.  
Painted Surfaces  
Wash with warm soapy water. DO NOT USE steel wool, abrasive cleansers, ammonia, acids or commercial oven  
cleaners which may damage the finish.  
15” W. Wine Shelf  
24” W. Wine Shelf  
NOTE: The bottom  
wine shelf on a 24”  
W. model holds 4  
bottles. Bottles do  
not alternate front to  
back.  
TROUBLESHOOTING CHART  
Problem  
Odor in cabinet  
Possible Cause  
Unit interior needs cleaning  
Solution  
Clean inside of unit  
Noisy operation  
Unit vibrates  
Adjust leveling legs  
Unit not level  
Unit not level  
Weak floor  
Adjust leveling legs  
Rebuild floor or move to a different location  
Replace LED light  
Interior lighting not working LED light burned out  
No power at outlet  
Test outlet with lamp  
Appliance will not run  
Control panel tuned “OFF”  
Turn unit on with on/off pad on control panel  
Power cord not plugged into power  
source  
Plug unit into power source  
House fuse blown  
Reset house fuse  
CLEANING AND MAINTENANCE  
Appliance runs too long  
Prolonged door openings  
Control panel set too cold  
Condenser needs cleaning  
Too many door openings  
Prolonged door openings  
Reduce number and/or duration of openings  
Raise temperature of unit via control panel  
Clean condenser  
Any piece of equipment works better and lasts longer when maintained properly and kept clean.  
Condenser  
The condenser underneath the cabinet does not require frequent cleaning; however, satisfactory cooling depends on  
adequate ventilation over this heat exchanger. It is recommended to annually clean the condenser by vacuuming and  
brushing. To access the condenser, the unit must be pulled out from the installation and the lower machine  
compartment access cover removed.  
Moisture collects inside  
of unit  
Reduce number of door openings  
Reduce number of door openings  
Hot, humid weather increases  
condensation  
Move unit to cooler location  
As humidity decreases, moisture will disappear  
Moisture collects on outside Hot, humid weather increases  
Move unit to cooler location  
WARNING  
surface of unit  
Control improperly set  
Reset to slightly warmer temperature  
Reset control to desired temperature  
Recheck with second thermometer  
Disconnect the power cord before removing the access cover.  
Interior too hot/too cold  
Control improperly set  
Faulty thermometer  
Be sure that nothing obstructs the required air flow openings in front of the cabinet. At least once or twice a year, brush  
or vacuum lint and dirt from the front grille area.  
Cabinet  
The cabinet can be washed with mild soap and water and thoroughly rinsed with clear water. Never use abrasive  
scouring powders.  
Interior  
Wash interior compartment with mild soap and water. Do not use abrasive powder, solvent, polish cleaner or undiluted  
detergent.  
16  
17  
 
SERVICE DIAGNOSTICS  
TruProtect“Advanced” Function “Quick” Reference  
Solid Door Models:  
Glass Door Models:  
TruProtect System  
TruProtect System  
WARMER  
WARMER  
COLDER  
F/C  
˚̊  
POWER FAILURE - Flashing Amber  
POWER FAILURE - Flashing Amber  
HIGH/LOW TEMP - Red  
ON  
ON  
55 ˚  
COLDER  
F
55 ˚  
F/C  
F
SET  
SET  
HIGH/LOW TEMP - Red  
ALARMS OFF - Steady Amber  
PRESS ON/OFF - Reset  
OFF  
OFF  
LIGHT  
ALARMS OFF - Steady Amber  
PRESS ON/OFF - Reset  
PRESS AND HOLD  
PRESS AND HOLD  
Control Confirmation/Comment  
Function  
Function Access  
Show Room Mode will disable the refrigerator system and fans while allowing the internal lights, display and user interface  
panel to function. Lights will time out after 15-minutes of continuous on-time while in Show Room Mode as a safety  
ON  
OFF  
Enable the Show Room Mode by pressing and holding the  
keypad while  
Show Room Mode  
performing a “Power On Reset”, (POR), i.e. - disconnect and reconnect the power  
supply to unit. Exit Show Room Mode by initiating a POR only.  
LIGHT  
feature. The 15-minute light-on time can be reactivated by closing and opening the door or by pressing the keypad.  
WARMER  
“Enter” and “Exit” Service Diagnostics mode by pressing and holding the  
keypad  
Service Diagnostics Mode enables service technicians to identify the firmware and software versions, test status of  
COLDER  
while pressing the  
keypad 4-times within 5-seconds. Service Diagnostics mode  
“model specific” system components and sensors and change state of components where applicable, (i.e. - compressor  
also will automatically exit after 5-minutes of no keypad entry.  
SET  
on/off, etc...). While in Service Diagnostics Mode, tests are incremented by pressing the  
keypad and specific  
COLDER  
component state can be changed to “on” and “off” by pressing the  
following component tests are available:  
and  
keypads respectively. The  
WARMER  
Display Error Code Reference:  
The microprocessor in the control continually monitors critical refrigeration system  
components for proper operation. If component parameters exceed normal operating  
specifications, the display will automatically flash the respective error code as follows:  
Test #  
Component Description  
Temp Sensor A  
Temp Sensor B  
OK  
0 -  
1 -  
n/a  
n/a  
n/a  
n/a  
n/a  
n/a  
n/a  
n/a  
Off/Open  
On/Shorted  
0
1
2
3
4
5
6
7
8
9
00  
10  
20  
30  
40  
50  
60  
70  
80  
90  
01  
11  
21  
31  
41  
51  
61  
71  
81  
91  
Compressor  
Compressor fault, (high/low amps).  
E1  
E2  
E3  
E4  
Interior/Ice Maker Fan  
Reverse Gas Solenoid  
Condenser Fan  
Mullion Heater  
Service Diagnostics  
Condenser fan motor fault, (high/low amps).  
Evaporator thermistor “sensor B” fault, (out-of-range).  
Display thermistor “sensor A” fault, (out-of-range).  
Door A Sense  
Door B Sense  
Door C Sense  
Power line fluctuations may cause an error code to be displayed with no product fault.  
Note: Must use magnet to change state of Door C Sense.  
SET  
Therefore, the first time an error code appears, please clear the code by holding  
and  
magnet sense area  
ON  
OFF  
pressing  
4 times. If the product is at fault, the error code will appear again, and you  
ON  
should contact your Dealer or Viking Customer Service to schedule service by a  
qualified technician.  
38 ˚  
F
SET  
OFF  
PRESS AND HOLD  
18  
19  
 
SERVICE INFORMATION  
It is assumed that your refrigerated beverage center has been properly installed in accordance with all specifications  
and local codes and the appliance has been properly grounded. If your refrigerated beverage center should fail to  
operate, review the troubleshooting chart before calling for service.  
NDERCOUNTER/FREESTANDING REFRIGERATED BEVERAGE CENTER WARRANTY  
U
(Units certified for Outdoor Use)  
If service is required:  
ONE YEAR FULL WARRANTY  
1. Call your dealer or authorized service agency. The name of the authorized service agency can be obtained from the  
Built-in/freestanding undercounter refrigerated beverage centers and all of their components and accessories, except as detailed below*, are warranted to be free from  
defects in material or workmanship under normal household use for a period of one (1) year from the date of original retail purchase. Viking Range Corporation, warrantor,  
agrees to repair or replace, at its option, any part which fails or is found to be defective during the warranty period.  
dealer or distributor in your area.  
2. Have the following information readily available:  
•Model number  
*Painted and decorative items are warranted to be free from defective materials or workmanship for a period of ninety (90) days from the date of original retail purchase.  
ANY DEFECTS MUST BE REPORTED TO THE SELLING DEALER WITHIN NINETY (90) DAYS FROM DATE OF ORIGINAL RETAIL PURCHASE.  
•Serial number  
•Date of purchase  
•Name of dealer from whom purchased  
FIVE YEAR LIMITED WARRANTY  
Any sealed refrigeration system component, as listed below, is warranted to be free from defective materials or workmanship in normal household use during the second  
through the fifth year from the date of original retail purchase. Viking Range Corporation, warrantor, agrees to repair or replace, at its option, any part which fails or is found  
to be defective during the warranty period.  
If you are unable to obtain the name of an authorized service agency, or continue to have service problems, call Viking  
Range Corporation, 1-888-VIKING1 (845-4641), or write to:  
Sealed Refrigeration System Components:  
Compressor, Evaporator, Condenser, Connecting Tubing, Dryer/Strainer  
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It is recommended that in temperatures above 100 F (37.8 C) and below 40 F (4.4 C) the unit be shut off. The normal operating range for the unit is between 60 F (15.6 F)  
and 100 F (37.8 C).  
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VIKING RANGE CORPORATION  
PREFERRED SERVICE  
1803 Hwy 82W  
Greenwood, Mississippi 38930 USA  
NINETY (90) DAY RESIDENTIAL PLUS WARRANTY This warranty applies to applications where use of the product extends beyond normal residential use.  
Examples are, but not limited to, bed and breakfasts, fire stations, private clubs, churches, etc. This warranty excludes all commercial locations such as restaurants,  
food service locations and institutional food service locations.  
This warranty extends to the original purchaser of the product warranted hereunder and to each transferee owner of the product during the term of the warranty.  
Record the following information indicated below. You will need it if service is ever required. The serial number and  
model number for your refrigerated beverage center is located on the front of the unit at the base of the door frame.  
This warranty shall apply to products purchased and located in the United States and Canada. Products must be purchased in the country where service is requested.  
Warranty labor shall be performed by an authorized Viking Range Corporation service agency or representative. Warranty shall not apply to damage resulting from abuse,  
accident, natural disaster, loss of electrical power to the product for any reason, alteration, improper installation, improper operation or repair or service to the product by  
anyone other than an authorized Viking Range Corporation service agency or representative. Warranty shall not apply to damage resulting from indoor units being used in  
outdoor situations. This warranty does not apply to commercial usage. Warrantor is not responsible for consequential or incidental damage whether arising out of breach  
of warranty, breach of contract, or otherwise. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or  
exclusion may not apply to you.  
Model Number  
Date of Purchase  
Dealers Name  
Address  
Serial Number  
Date Installed  
Owner shall be responsible for proper installation, providing normal care and maintenance, providing proof of purchase upon request, and making the appliance reasonably  
accessible for service. If the product or one of its component parts contains a defect or malfunction during the warranty period, after a reasonable number of attempts by  
the warrantor to remedy the defects or malfunctions, the owner is entitled to either a refund or replacement of the product or its component part or parts. Replacement of a  
component part includes its free installation. Warrantors liability on any claim of any kind, with respect to the goods or services covered hereunder, shall in no case exceed  
the price of the goods or service or part there of which gives rise to the claim.  
WARRANTY SERVICE: Under the terms of this warranty, service must be performed by a factory authorized Viking Range Corporation service agent or representative.  
Service will be provided during normal business hours, and labor performed at overtime or premium rates shall not be covered by this warranty. To obtain warranty service,  
contact the dealer from whom the product was purchased, an authorized Viking Range Corporation service agent, or Viking Range Corporation. Provide model and serial  
number and date of original purchase. For the name of your nearest authorized Viking Range Corporation service agency, call the dealer from whom the product was  
purchased or Viking Range Corporation. IMPORTANT: Retain proof of original purchase to establish warranty period.  
If service requires installation of parts, use only authorized parts to ensure protection under the warranty.  
This manual should remain with the refrigerated beverage center for future reference.  
The return of the Owner Registration Card is not a condition of warranty coverage. You, however, should return the Owner Registration Card so that Viking Range  
Corporation can contact you should any question of safety arise which could affect you.  
Any implied warranties of merchantability and fitness applicable to the above described undercounter refrigerated beverage center are limited in duration to the period of  
coverage of the applicable express written limited warranties set forth above. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above  
limitation may not apply to you. This warranty gives you specific rights, and you may also have other rights which may vary from jurisdiction to jurisdiction.  
Specifications subject to change without notice.  
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UNDERCOUNTER/FREESTANDING REFRIGERATED BEVERAGE CENTER WARRANTY  
(Units certified for Indoor Use)  
TWO YEAR FULL WARRANTY  
Built-in/freestanding undercounter refrigerated beverage centers and all of their components and accessories, except as detailed below*, are warranted to be free  
from defects in material or workmanship under normal household use for a period of two (2) years from the date of original retail purchase. Viking Range Corporation,  
warrantor, agrees to repair or replace, at its option, any part which fails or is found to be defective during the warranty period  
*Painted and decorative items are warranted to be free from defective materials or workmanship for a period of ninety (90) days from the date of original retail  
purchase. ANY DEFECTS MUST BE REPORTED TO THE SELLING DEALER WITHIN NINETY (90) DAYS FROM DATE OF ORIGINAL RETAIL PURCHASE.  
SIX YEAR FULL WARRANTY  
Any sealed refrigeration system component, as listed below, is warranted to be free from defective materials or workmanship in normal household use during the third  
through the sixth year from the date of original retail purchase. Viking Range Corporation, warrantor, agrees to repair or replace, at its option, any part which fails or is  
found to be defective during the warranty period.  
Sealed Refrigeration System Components:  
Compressor, Evaporator, Condenser, Connecting Tubing, Dryer/Strainer  
TWELVE YEAR LIMITED WARRANTY  
Any sealed refrigeration system component, as listed above, which fails due to defective materials or workmanship in normal household use during the seventh  
through the twelfth year from the date of original retail purchase will be repaired or replaced, free of charge for the part itself, with the owner paying all other costs,  
including labor.  
NINETY (90) DAY RESIDENTIAL PLUS WARRANTY This warranty applies to applications where use of the product extends beyond normal residential use.  
Examples are, but not limited to, bed and breakfasts, fire stations, private clubs, churches, etc. This warranty excludes all commercial locations such as  
restaurants, food service locations and institutional food service locations.  
This warranty extends to the original purchaser of the product warranted hereunder and to each transferee owner of the product during the term of the warranty.  
This warranty shall apply to products purchased and located in the United States and Canada. Products must be purchased in the country where service is requested.  
Warranty labor shall be performed by an authorized Viking Range Corporation service agency or representative. Warranty shall not apply to damage resulting from  
abuse, accident, natural disaster, loss of electrical power to the product for any reason, alteration, improper installation, improper operation or repair or service to the  
product by anyone other than an authorized Viking Range Corporation service agency or representative. Warranty shall not apply to damage resulting from indoor  
units being used in outdoor situations. This warranty does not apply to commercial usage. Warrantor is not responsible for consequential or incidental damage  
whether arising out of breach of warranty, breach of contract, or otherwise. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential  
damages, so the above limitation or exclusion may not apply to you.  
Owner shall be responsible for proper installation, providing normal care and maintenance, providing proof of purchase upon request, and making the appliance  
reasonably accessible for service. If the product or one of its component parts contains a defect or malfunction during the warranty period, after a reasonable number  
of attempts by the warrantor to remedy the defects or malfunctions, the owner is entitled to either a refund or replacement of the product or its component part or  
parts. Replacement of a component part includes its free installation. Warrantors liability on any claim of any kind, with respect to the goods or services covered  
hereunder, shall in no case exceed the price of the goods or service or part there of which gives rise to the claim.  
WARRANTY SERVICE: Under the terms of this warranty, service must be performed by a factory authorized Viking Range Corporation service agent or representative.  
Service will be provided during normal business hours, and labor performed at overtime or premium rates shall not be covered by this warranty. To obtain warranty  
service, contact the dealer from whom the product was purchased, an authorized Viking Range Corporation service agent, or Viking Range Corporation. Provide  
model and serial number and date of original purchase. For the name of your nearest authorized Viking Range Corporation service agency, call the dealer from whom  
the product was purchased or Viking Range Corporation. IMPORTANT: Retain proof of original purchase to establish warranty period.  
The return of the Owner Registration Card is not a condition of warranty coverage. You, however, should return the Owner Registration Card so that Viking Range  
Corporation can contact you should any question of safety arise which could affect you.  
Any implied warranties of merchantability and fitness applicable to the above described undercounter refrigerated beverage center are limited in duration to the  
period of coverage of the applicable express written limited warranties set forth above. Some jurisdictions do not allow limitations on how long an implied warranty  
lasts, so the above limitation may not apply to you. This warranty gives you specific rights, and you may also have other rights which may vary from jurisdiction to  
jurisdiction.  
Specifications subject to change without notice.  
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