ACER CHROMEBOOK 514 CB514 1H User Manual

Acer Chromebook 514  
USER’S MANUAL  
Table of contents - 3  
TABLE OF CONTENTS  
Working with Microsoft Office (Word,  
Excel, and Powerpoint) documents ....... 25  
Open and edit Microsoft Office files using  
Convert Microsoft Office files to Google  
Export Google Drive documents as  
Opening Microsoft Office files using  
Chrome Web Store or Google Play Store. 26  
How to use your Chromebook when  
there’s no internet.................................. 26  
Sync files from Downloads to Google  
4 - Getting started  
GETTING STARTED  
Turn on your Chromebook  
On the Chromebook, the power button is located at the top-right  
corner of the keyboard. A "Welcome" screen will appear when the  
Chromebook first boots up.  
Select your language settings  
Use the "Language" drop-down list to choose your default language  
setting. If there is more than one way to type in your language, you  
may be prompted to select a keyboard input method as well.  
Connect to a network  
Select a network from the "Connect to network" list to connect to the  
Internet. If network access is protected, you will need an access  
password to connect to it.  
Accept the Terms of Service  
Once connected to a network, accept the Terms of Service. Your  
Chromebook will then download any available system updates, so you  
automatically get the latest Chrome OS features.  
First-time sign-in  
Create a new Google™ Account  
You can create a new Google Account if you don’t already have one.  
Select Create a Google Account to set up a new account. A Google  
Account gives you access to useful web services developed by  
Google, such as Gmail, Google Drive, and Google Calendar.  
Browse as a guest  
You can also use the Chromebook without a Google Account by  
selecting Browse as a Guest.  
               
Getting started - 5  
Sign in to your Google Account  
If you already have a Google Account, enter your username and  
password in the sign-in box that appears and select the Sign in  
button.  
Sign in to your Chromebook  
Enter your email  
Forgot email?  
More options  
NEXT  
Back  
Important  
Sign in with your primary Google Account. This account will be set as  
the owner and is the only account that will be able to change certain  
Chrome settings.  
 
6 - Your Acer Chromebook tour  
YOUR ACER CHROMEBOOK TOUR  
Now that you are done setting it up, let us show you around your new  
Acer Chromebook.  
Front view  
1
3
2
#
1
2
Icon  
Item  
Description  
Internal digital microphones for  
sound recording.  
Microphones  
Screen  
Displays computer output.  
Web camera for video  
communication.  
A light next to the webcam indicates  
that the webcam is active.  
3
Webcam  
   
Your Acer Chromebook tour - 7  
Keyboard view  
1
2
#
1
Icon Item  
Keyboard  
Description  
For entering data into your computer.  
Touch-sensitive pointing device  
which functions like a computer  
mouse.  
Pressing down anywhere on the pad  
functions like the left button of a  
mouse.  
Touchpad / click  
button  
2
Pressing down anywhere with two  
fingers functions like the right button  
of a mouse.  
Function keys  
The computer uses function keys or key combinations to access some  
hardware and software controls, such as screen brightness and  
volume. The dedicated function keys each have a specific function.  
Icon  
Function  
Description  
Previous  
Go to the previous page.  
Next  
Go to the next page.  
Reload  
Reload the current page.  
   
8 - Your Acer Chromebook tour  
Icon  
Function  
Description  
Full-screen  
Open the page in full-screen mode.  
Next window  
Brightness down  
Brightness up  
Mute  
Switch to the next window.  
Decreases the screen brightness.  
Increases the screen brightness.  
Turns off audio output.  
Volume down  
Volume up  
Search  
Decreases the volume.  
Increases the volume.  
Search from the Apps panel.  
Common keyboard shortcuts  
You can use shortcuts to complete some tasks more quickly.  
Keyboard shortcuts  
Description  
Ctrl +  
Takes screenshot.  
Alt +  
Alt +  
Alt +  
Alt +  
Toggles caps lock.  
Projects your screen.  
Brightens the keyboard backlight.  
Dims the keyboard backlight.  
Touchpad  
The built-in touchpad is a pointing device that senses movement on  
its surface. This means the cursor responds as you move your fingers  
across the surface of the touchpad.  
Action  
Gesture  
Click  
Press down on any part of the touchpad.  
Tapping the touchpad with two fingers or pressing  
Two-finger tap (or (and holding) Alt on the keyboard and tapping the  
alt-click)  
touchpad with one finger both equal a "right-click"  
on a computer mouse.  
     
Your Acer Chromebook tour - 9  
Action  
Gesture  
Place two fingers on the touchpad and move  
Two-finger swipe them up and down to scroll vertically, left and right  
to scroll horizontally.  
Select the item you want to move with one finger.  
With a second finger, move the item. Release  
both fingers to drop the item. (This gesture works  
Drag and drop  
for files, not windows or icons.)  
10 - Your Acer Chromebook tour  
Left view  
1 2  
3
4
5
# Icon  
Item  
Description  
Indicates the computer’s battery  
status.  
Charging: The light shows amber  
when the battery is charging.  
Fully charged: The light shows blue  
when in AC mode.  
1
Battery indicator  
Connects to the provided USB Type-  
C power adapter and to USB devices  
with a USB Type-C connector.  
Supports DisplayPortover USB-  
C.  
USB Type-C port  
with DC-in  
2
3
4
USB port  
Connects to USB devices.  
MicroSD card slot Insert a microSD card into this slot.  
Connects to audio devices  
Headset/speaker  
5
(e.g., speakers, headphones), or a  
jack  
headset with microphone.  
 
Your Acer Chromebook tour - 11  
Right view  
1
2
3
# Icon  
Item  
Description  
1
USB port  
Connects to USB devices.  
Connects to the provided USB Type-  
C power adapter and to USB devices  
with a USB Type-C connector.  
Supports DisplayPortover USB-  
C.  
USB Type-C port  
with DC-in  
2
3
Kensington lock  
slot  
Connects to a Kensington-  
compatible security lock.  
USB 3.0 information  
• USB 3.0 compatible ports are blue.  
• Compatible with USB 3.0 and earlier devices.  
• For optimal performance, use USB 3.0-certified devices.  
• Defined by the USB 3.0 specification (SuperSpeed USB).  
USB Type-C information  
• USB 3.1 Gen 1 with transfer speeds up to 5 Gbps.  
• Supports DisplayPort audio/video output.  
• Delivers up to 3 A at 5 V DC for USB charging.  
• DC-in: requires power adapter or power source providing 45 W at  
12/18~20 V.  
For optimal performance, please use a certified Acer power adapter  
or USB Power Delivery device.  
     
12 - Your Acer Chromebook tour  
Bottom view  
1
# Icon  
Item  
Speakers  
Description  
Left and right speakers deliver stereo  
audio output.  
1
 
The Chrome OS Desktop - 13  
THE CHROME OS DESKTOP  
Window controls  
Shelf  
Window controls  
1
2
3
4
5 6  
7
9
11  
10  
8
Number Description  
Goes Backward  
and Forward  
in the current web  
browsing sessions’s history (closing and reopening the  
Chrome browser begins a new session). Select to Reload  
1
the current webpage.  
Closes a tab.  
Opens a new tab.  
2
3
Type a web address or perform an internet search in this  
search box (also known as the "omnibox").  
Minimizes the window into the desktop shelf.  
4
5
   
14 - The Chrome OS Desktop  
Number Description  
Maximizes the window to take up the entire screen. Click  
again to return window to previous position. Also, select  
and hold to display a left and right arrow next to the  
6
icon. These neatly align the window to take up half the left  
side of the screen or the right side, respectively.  
7
Closes the entire window (tabs and all).  
Bookmark (save) webpage links to this quick-access area  
called the "bookmarks bar".  
8
9
Select to bookmark (save) a link to the currrent webpage.  
Select to use any enabled extensions you have installed in  
Chrome from this extension list.  
Select to customize and control Google Chrome.  
10  
11  
Shelf  
Status area  
Launcher  
Apps pinned to shelf  
Note  
Specifications vary. Some icons may not be applicable to your Chromebook.  
Launcher  
Select the Launcher icon to display the launcher page. This is the  
fastest way to search for something. Simply start typing to search the  
internet, your bookmarks, any files you have stored in your Google  
Drive, and items in the Web Store.  
The Launcher page is also the place to access all your apps. Below  
the search box are your frequently-used apps. Simply select one to  
open it. To see all apps you have installed, select  
.
Pinned apps  
shelf on page 17 for more information.  
     
The Chrome OS Desktop - 15  
Status area  
The Status area enables you to see vital computer information at a  
glance, such as the time, Wi-Fi signal strength, and battery life. Tap  
the Status area to display a box with more options.  
Icon  
Description  
Icon  
Description  
Settings  
Shut down  
Lock screen  
Notifications  
Wireless network  
connection  
Volume control  
Bluetooth status  
Night Light  
Battery status  
Keyboard  
Brightness control  
 
16 - Apps & extensions  
APPS & EXTENSIONS  
You can enhance your Chromebook with extra web applications  
(Chrome apps, for short), features for the browser (also known as  
extensions) and apps designed for Android™ (Play Store apps).  
Chrome apps work like regular software programs for desktop  
computers, except they run entirely on the web. Extensions provide  
custom features and functionality for the Chrome browser. Android  
apps, designed for Android mobile devices are supported on  
Chromebooks. You can find Chrome apps and extensions through the  
Chrome Web Store, and Android apps using the Google Play Store.  
Managing apps  
Note  
Certain apps and browser extensions may not be available in all countries  
and regions. The contents and design of the Web Store may vary by region.  
Updates may add new categories or change how to navigate the Web Store  
at any time.  
Installing apps from Chrome Web Store  
1.Select the Launcher icon.  
2.Click  
to select All Apps (or type "Web Store").  
3.Select Web Store.  
4.You can then browse through the app categories in the left column  
or search for a specific type of app using the search box.  
5.When you find an app that you would like to add, select it and then  
select ADD TO CHROME.  
6.A verification window will pop up, select Add to download and install  
the app, or select Cancel.  
To open your new app, select the Launcher, then All Apps (or type  
the name of your new app), and then select the app.  
       
Apps & extensions - 17  
Installing apps from Google Play Store  
1.Select the Launcher icon.  
2.Click  
to select All Apps (or type "Play Store").  
3.Select Play Store.  
4.You can browse apps by category or search for an app by keyword.  
5.Select an app to view more information.  
6.Select INSTALL to download apps.  
Downloaded apps will be installed in the Launcher. If you cannot find  
the apps, select All Apps from the Launcher.  
Removing apps from Chrome OS  
1.Select the Launcher icon.  
2.Click  
to select All Apps (or type the name of the desired app).  
3.Two-finger tap (see Touchpad on page 8) on the app you want to  
remove.  
4.Select Uninstall.  
Note  
Some apps such as the Chrome web browser cannot be uninstalled.  
Pin an app to the shelf  
1.Select the Launcher icon.  
2.Click  
to select All Apps (or type the name of the desired app).  
3.Locate and two-finger tap the desired app icon.  
4.Select Pin to shelf.  
To reorder the apps on the shelf, just drag them around.  
Unpin an app from the shelf  
1.Locate and two-finger tap the desired app icon from the shelf.  
2.Select Unpin.  
           
18 - Apps & extensions  
Google Drive  
All files saved to your Google Drive are saved online and are  
accessible to other devices, such as your smartphone or tablet. Files  
saved to the Downloads folder are saved to your local drive and are  
only accessible to your Chromebook.  
Note  
You must be connected to the Internet to do the following Google Drive  
operations.  
Difference between Drive and Files apps  
Google Drive is a web-based storage service offered by Google, and  
the Files app is the onboard storage system for your Chromebook.  
Because your Chromebook makes heavy use of the web, you can  
easily access files both from Google Drive and those that are stored  
locally by using the Files app on your Chromebook. To use the Files  
app, select the Files icon in the apps list, or use the keyboard shortcut  
<Alt> + <Shift> + <M>.  
This user manual uses Google Drive and Files interchangeably when  
giving instructions regarding accessing files.  
Creating a new document  
1.From the Apps list, select the Google Drive icon ( ).  
2.Select New and select the type of document you want to create.  
Note  
For an alternative method of creating documents, see How to create  
Sync files from Downloads to Google Drive  
1.Select the Launcher icon.  
2.Click  
to select All Apps (or type "Files").  
         
Apps & extensions - 19  
3.Select the Files icon.  
4.Select the files that you want to upload.  
5.Drag-and-drop the files to My Drive.  
Enable offline access to Google Drive files  
You can access files stored on your Google Drive while offline, but  
first you must enable offline access:  
1.Select the Launcher icon.  
2.Click  
to select All Apps (or type "Files").  
3.Select the Files icon and then select My Drive.  
4.Select the file(s) you want to access offline.  
   
20 - Apps & extensions  
5.Two-finger tap (see Touchpad on page 8) to bring up the context  
sensitive menu and select Available offline.  
Gmail  
Composing an email  
1.Select the Launcher icon.  
2.Click  
to select All Apps (or type "Gmail").  
3.Select the Gmail icon and then COMPOSE.  
4.Enter the recipient’s email address, the subject, and the message.  
5.When you are finished composing your message, select Send.  
YouTube  
YouTube is a video-sharing website on which users can upload, share  
and view videos. You can access it by doing the following:  
1.Select the Launcher icon.  
2.Click  
to select All Apps (or type "YouTube").  
3.Select the YouTube icon.  
Playing video or audio files  
Your Chromebook has a built-in media player to play audio and video  
files. To play a file, double-click on an audio or video file in your Files  
app.  
Media type  
Supported formats  
.3gp, .avi, .mov, .mp4, .m4v, .m4a, .mp3, .mkv, .ogv,  
.ogm, .ogg, .oga, .webm, .wav  
Audio / Video  
Other Supported File Types  
Your Chromebook supports a number of other file formats.  
File type  
Supported formats  
Microsoft  
Office files  
.doc, .docx, .xls, .xlsx, .ppt (read-only), .pptx (read-  
only)  
Images  
.bmp, .gif, .jpg, .jpeg, .png, .webp  
         
Apps & extensions - 21  
File type  
Compressed .zip, .rar  
Other .txt, .pdf (read-only)  
Supported formats  
22 - Chrome OS tips and tricks  
CHROME OS TIPS AND TRICKS  
Your Chromebook is a new type of computer that works somewhat  
differently than what you may be used to, so you might like to know  
how easy and useful things are when using it. Here are some tips and  
tricks.  
Documents  
How to create documents  
1.Press the Search  
key on your keyboard or select the Launcher  
icon.  
2.Click  
to select All Apps (or type "Google Docs", "Google  
Sheets", or "Google Slides" depending on the type of document you  
want to create) Create word processing files with Google Docs,  
spreadsheets with Google Sheets, and presentations with Google  
Slides.  
3.Select Google Docs  
, Google Sheets  
, or Google Slides  
.
That’s it. You’ve just created a new document in a few seconds.  
With your new document, you can add text, insert images, change  
the font, make it bold, underline it, italicize it – you get the gist. Most  
of the formatting and other stuff you might be familiar with from other  
productivity suites like Microsoft Office you can do with Google  
Docs.  
Note  
For an alternative method of creating documents, see Creating a new  
       
Chrome OS tips and tricks - 23  
Finding your documents  
All documents you create are saved to your Google Drive where they  
are online and accessible to other devices, such as your smartphone  
or tablet. To find your documents, do the following:  
1.Select the Launcher icon.  
2.Click  
to select All Apps (or type "Google Drive").  
3.Select the Google Drive icon.  
4.Select My Drive (or whatever sub-folder you’ve created to put your  
files in).  
Since your files are saved in Google Drive, they are saved online and  
available anywhere you have internet access. To access your files  
from any internet-connected computer do the following:  
1.Open the computer’s web browser.  
2.In the browser’s address bar, type "drive.google.com" (this is the  
Google Drive web address).  
3.Login using your Google account username and password.  
4.Select My Drive (or whatever folder you’ve created to put your files  
in).  
How to share documents with other users  
1.Select SHARE  
in the upper right corner of your document.  
2.Add people by typing in their email address. The sharing option  
works with your Gmail contacts, so as you type your email contacts  
appear for you to quickly select.  
3.After you select Done  
, they’ll receive an email letting them  
know a document has been shared with them.  
How to start a video chat  
For all you Skype users out there, Google+ Hangouts are free video  
chats for up to ten people. To make a Hangouts video call, do the  
following:  
1.Press the Search  
key on your keyboard or select the Launcher  
icon.  
2.Click  
to select All Apps (or type "Hangouts").  
     
24 - Chrome OS tips and tricks  
3.Select the Hangouts call  
icon.  
4.Type in the name or email address of a person.  
5.Select the Invite button to start your Hangouts.  
How to listen to music  
1.Press the Search  
key on your keyboard or select the Launcher  
icon.  
2.Click  
to select All Apps (or type "Play Music").  
3.Select Play Music  
.
Note  
Play Music may not be available in all countries and regions. Google Play’s  
current list of country availability for apps and digital content, visit https://  
support.google.com/googleplay/answer/2843119?hl=en  
To listen to streaming music, you can download streaming apps like  
Pandora, Spotify, Rdio, Deezer and more (availability varies by  
country) from Chrome Web Store  
or Google Play Store  
.
How to watch videos, TV, or movies  
1.Press the Search  
key on your keyboard or select the Launcher  
icon.  
2.Click  
a.Select YouTube  
videos covering nearly everything imaginable.  
b.Select Play Movies to watch the movies and TV shows you  
love.  
to select All Apps and select one of the following options:  
to view a vast amount of user-uploaded  
Note  
Play Movies may not be available in all countries and regions. Google Play’s  
current list of country availability for apps and digital content, visit https://  
support.google.com/googleplay/answer/2843119?hl=en  
c. To find more entertainment apps like Netflix, Flixster, and more  
(availability varies by country), select Web Store  
or Play  
Store . Then, search for "Netflix" or other entertainment apps.  
   
Chrome OS tips and tricks - 25  
Working with Microsoft Office (Word, Excel, and  
Powerpoint) documents  
Open and edit Microsoft Office files using Google’s  
office compatibility mode  
1.Press the Search  
key on your keyboard or select the Launcher  
icon.  
2.Click  
to select All Apps (or type "Files").  
3.Select the Files  
icon.  
4.Double-click on any Microsoft Office file stored in Google Drive or  
on an external hard drive or USB flash drive connected to your  
Chromebook.  
Google Chrome automatically opens and enables limited editing of the  
document.  
Convert Microsoft Office files to Google Drive formats  
1.Press the Search  
key on your keyboard or select the Launcher  
icon.  
2.Click  
to select All Apps (or type "Files").  
3.Select the Files  
icon.  
4.Double-click on any Microsoft Office file stored in Google Drive or  
on an external hard drive or USB flash drive connected to your  
Chromebook.  
5.Select File > Save as Google Docs, Slides, or Sheets (format  
depends on the type of document).  
Export Google Drive documents as Microsoft Office  
files  
1.Press the Search  
key on your keyboard or select the Launcher  
icon.  
2.Click  
to select All Apps (or type "Docs").  
3.Select Google Docs, Sheets, or Slides (depending on the  
document you want to create).  
       
26 - Chrome OS tips and tricks  
4.After creating the content of your document, select File > Download  
as and select the type of format you want to save as.  
5.The file is saved to the download section of the Files app.  
Opening Microsoft Office files using Microsoft’s Office  
Online apps from the Chrome Web Store or Google  
Play Store  
Another option for working with Microsoft Office files is to use  
Microsoft’s own free web-based Office Online tools. You can  
download the Word Online, Excel Online, and PowerPoint Online  
apps from the Chrome Web Store or Google Play Store (you’ll need to  
create a Microsoft account if you don’t already have one). Then, you  
can login and create files or upload files you have already created and  
edit them.  
Note  
Office Online programs save files you create exclusively to Micrsoft’s own  
OneDrive cloud storage. Though you can download a file you create and then  
move it to Google Drive or a removable storage device, you cannot save it  
directly to those locations. Also, to work on a file you’ve already created, you  
must first upload it to OneDrive by selecting Open from OneDrive from  
within whichever Office Online product you are using (you can install the  
OneDrive app from the Web Store as well).  
How to use your Chromebook when there’s no  
internet  
The Chrome Web Store contains useful offline apps (see Installing  
apps from Chrome Web Store on page 16). You’re able to filter your  
app search by selecting the Runs Offline checkbox. For those times  
you don’t have an internet connection, these apps help you stay  
productive and entertained. A few of the pre-installed options are  
described below.  
   
Chrome OS tips and tricks - 27  
Gmail Offline  
Note  
The first time you use Gmail Offline you MUST be connected to the internet  
to enable offline viewing.  
1.Press the Search  
key on your keyboard or select the Launcher  
icon.  
2.Click  
to select All Apps (or type "Gmail Offline").  
icon.  
3.Select the Gmail Offline  
4.Use the app like you normally would. It’ll update and send your  
emails the next time you log on to the internet.  
Google Drive  
Important  
Any changes you make to a current document or any document you  
create while offline are saved locally on your computer and will not be  
seen if you open the document from Google Drive on another computer  
or device. The changes will only be reflected in the Google Drive online  
version of the document the next time you connect to the internet and  
access Google Drive.  
1.Press the Search  
key on your keyboard or select the Launcher  
icon.  
2.Click  
to select All Apps (or type "Google Drive").  
icon.  
3.Select the Google Drive  
4.Open a Google document you have already created or create one  
as you normally would (see Creating a new document on  
page 18). Notice the offline  
icon displays next to the file name  
reminding you that you are working on this document while not  
connected to the internet.  
   
28 - Chrome OS tips and tricks  
5.Make your desired changes. The next time you are online and have  
Google Drive open, your local changes will upload to Google Drive.  
Note  
If you make changes to a Google document while offline and someone else  
makes changes to the document as well (for example, if the document is  
shared with someone else), the next time you are online and have Google  
Drive open, your changes will merge with the other person’s changes.  
You can’t open and access every type of file you have saved in  
Google Drive when there is no internet connection. To enable offline  
access to file types other than Google documents when offline, see  
Settings - 29  
SETTINGS  
Use the settings menu to adjust the various options for your  
Chromebook. To access the settings menu do the following:  
1.Select the Status area of the shelf in the lower-right corner of the  
screen.  
2.Select Settings  
icon.  
3.To show the advanced settings, scroll to the bottom and select  
Advanced.  
Note  
Using default settings, the Chromebook will enter hibernate mode after one  
hour.  
Changing the language settings  
1.Select the Status area of the shelf in the lower-right corner of the  
screen.  
2.Select Settings  
icon.  
3.Select Advanced.  
4.Scroll down and select Language in the Languages and input  
section.  
5.Select Add languages to add additional languages.  
6.To enable a language for keyboard input, under Input Method select  
the checkbox next to your desired input method.  
7.Select Add when finished.  
   
30 - Settings  
Changing the clock settings  
You can change the time format and time zone on your Chromebook.  
If the date or time is incorrect on your Chromebook, try adjusting the  
time zone.  
To change the time zone:  
1.Select the Status area of the shelf in the lower-right corner of the  
screen.  
2.Select Settings  
icon.  
3.Select Advanced.  
4.In the Date and time section, select the desired time zone from the  
the drop down box.  
Customizing appearance  
Customizing the wallpaper  
1.Select the Status area of the shelf in the lower-right corner of the  
screen.  
2.Select Settings  
icon.  
3.In the Appearance section, select Wallpaper.  
4.To pick your own wallpaper, select My Image. To pick Chrome  
wallpaper, you can browse through the categories in the left column  
and click an image.  
You can also choose Daily Refresh to set your wallpaper to cycle  
through random order daily.  
Customizing the theme  
1.Select the Status area of the shelf in the lower-right corner of the  
screen.  
2.Select Settings  
icon.  
3.In the Appearance section, select Browser themes.  
4.You’ll be taken to the Chrome Web Store, where you can find extra  
resources for the Chrome browser.  
       
Settings - 31  
5.Once you find a theme that you’d like to try out, select it and then  
select ADD TO CHROME.  
Setting up a printer  
You can use the Google Cloud Print service to send print requests to  
many types of traditional cabled printer and wireless "cloud ready"  
printers; however, not all printers are supported.  
To learn more about Google Cloud Print and how to set up your  
printer, reference Google’s own Chromebook Help to find  
comprehensive information on this topic. To access Chromebook  
Help, do the following:  
1.Press the Search  
key on your keyboard or select the Launcher  
icon.  
2.Click  
to select All Apps (or type "Get Help").  
3.Select the Get Help  
4.Select Printing.  
icon.  
Updating Chrome OS  
Automatic update  
Each time you turn on your Chromebook, it automatically checks for  
updates. When an update is available, this update icon  
as a notification in the status area. To apply the update:  
will appear  
1.Select the Status area of the shelf in the lower-right corner of the  
screen.  
2.Select RESTART TO UPDATE.  
3.Your Chromebook will shutdown and automatically restart, with the  
update applied.  
     
32 - Settings  
Manual update  
To manually check for an update or check what version of Chrome OS  
you are using:  
1.Select the Status area of the shelf in the lower-right corner of the  
screen.  
2.Select Settings  
icon.  
3.Select About Chrome OS from settings at the top left corner.  
4.In the dialog that opens, select Check for updates. If any updates  
are available, they will be displayed on the page.  
Important  
Do not modify your Chromebook’s hardware yourself. Doing so will  
cause the update function to no longer work. Please get in touch with  
an authorized service site.  
Resetting your Chromebook  
There may be times when you want to reset your Chromebook (for  
example, removing your personal information and settings).  
Completely resetting your Chromebook is known as "Powerwashing",  
which is basically factory resetting your computer. After  
powerwashing, your Chromebook will look like it did out of the box  
(including all apps that came pre-installed). To powerwash your  
Chromebook, do the following:  
Important  
Powerwashing your Chromebook will remove all local settings, data,  
and programs from your hard drive. Backup any data on your hard drive  
that is not saved online by moving it to Google Drive and waiting for it  
to sync.  
1.Select the Status area of the shelf in the lower-right corner of the  
screen.  
2.Select Settings  
icon.  
3.Select Advanced.  
   
Settings - 33  
4.In the Reset settings section, select Powerwash.  
5.Select Restart.  
34 - Help  
HELP  
Online and offline help  
Additional help is available both online and offline. Chromebook Help  
is installed on your Chromebook and doesn’t require internet access.  
It covers basic troubleshooting as well as more detailed information  
about Chrome OS and using your Chromebook.  
Note  
Some sections in Chromebook Help have web links, which require you to  
have internet access to view the additional information.  
To access Chromebook Help, do the following:  
1.Press the Search  
key on your keyboard or select the Launcher  
icon.  
2.Click  
to select All Apps (or type "Get Help").  
3.Select the Get Help  
icon.  
   

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