Axis Communications Security Camera Q1604 E User Manual

AXIS Q1604-E Network Camera

User Manual

About this document

•

Electromagnetic Compatibility (EMC) Directive 2004/108/EC. See

Electromagnetic Compatibility (EMC) on page 2 .

This manual is intended for administrators and users of AXIS Q1604-E

Network Camera, and is applicable to ﬁrmware 5.60 and later. It

includes instructions for using and managing the product on your

network. Previous experience of networking will be of use when using

this product. Some knowledge of UNIX or Linux-based systems may

also be useful when developing shell scripts and applications. Later

versions of this document will be posted at www.axis.com. See also the

product’s online help, available through the web-based interface.

•

Low Voltage (LVD) Directive 2006/95/EC. See Safety on page 3 .

Restrictions of Hazardous Substances (RoHS) Directive 20 1 1 /65/EU.

See Disposal and Recycling on page 3 .

A copy of the original declaration of conformity may be obtained from

Axis Communications AB. See Contact Information on page 3 .

Electromagnetic Compatibility (EMC)

This equipment has been designed and tested to fulﬁll applicable

standards for:

•

Legal Considerations

Video and audio surveillance can be regulated by laws that vary from

country to country. Check the laws in your local region before using

this product for surveillance purposes.

This product includes one (1) H.264 decoder license and one (1) AAC

decoder license. To purchase further licenses, contact your reseller.

Radio frequency emission when installed according to the

instructions and used in its intended environment.

Immunity to electrical and electromagnetic phenomena when

installed according to the instructions and used in its intended

environment.

•

USA

This equipment has been tested using a shielded network cable (STP)

and found to comply with the limits for a Class B digital device,

pursuant to part 15 of the FCC Rules. These limits are designed

to provide reasonable protection against harmful interference in a

residential installation. This equipment generates, uses and can radiate

radio frequency energy and, if not installed and used in accordance

with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interference

will not occur in a particular installation. If this equipment does

cause harmful interference to radio or television reception, which

can be determined by turning the equipment off and on, the user is

encouraged to try to correct the interference by one or more of the

following measures:

Liability

Every care has been taken in the preparation of this document. Please

inform your local Axis ofﬁce of any inaccuracies or omissions. Axis

Communications AB cannot be held responsible for any technical or

typographical errors and reserves the right to make changes to the

product and manuals without prior notice. Axis Communications AB

makes no warranty of any kind with regard to the material contained

within this document, including, but not limited to, the implied

warranties of merchantability and ﬁtness for a particular purpose. Axis

Communications AB shall not be liable nor responsible for incidental or

consequential damages in connection with the furnishing, performance

or use of this material. This product is only to be used for its intended

purpose.

•

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from

that to which the receiver is connected.

Intellectual Property Rights

Axis AB has intellectual property rights relating to technology embodied

in the product described in this document. In particular, and without

limitation, these intellectual property rights may include one or more

of the patents listed at www.axis.com/patent.htm and one or more

additional patents or pending patent applications in the US and other

countries.

•

Consult the dealer or an experienced radio/TV technician for help.

The product shall be connected using a shielded network cable (STP)

that is properly grounded.

Canada

This digital apparatus complies with CAN ICES-3 (Class B). The product

shall be connected using a shielded network cable (STP) that is properly

grounded.

This product contains licensed third-party software. See the menu item

“About” in the product’s user interface for more information.

This product contains source code copyright Apple Computer,

Inc., under the terms of Apple Public Source License 2.0 (see

www.opensource.apple.com/apsl). The source code is available from

https://developer.apple.com/bonjour/

Cet appareil numérique est conforme à la norme CAN NMB-3 (classe B).

Le produit doit être connecté à l'aide d'un câble réseau blindé (STP) qui

est correctement mis à la terre.

Europe

This digital equipment fulﬁlls the requirements for RF emission

according to the Class B limit of EN 55022. The product shall be

connected using a shielded network cable (STP) that is properly

grounded.

Equipment Modiﬁcations

This equipment must be installed and used in strict accordance with the

instructions given in the user documentation. This equipment contains

no user-serviceable components. Unauthorized equipment changes or

modiﬁcations will invalidate all applicable regulatory certiﬁcations

and approvals.

This product fulﬁlls the requirements for immunity according

to EN 61000-6-1 residential, commercial and light-industrial

environments.

Trademark Acknowledgments

This product fulﬁlls the requirements for immunity according to

EN 61000-6-2 industrial environments.

This product fulﬁlls the requirements for immunity according to

EN 55024 ofﬁce and commercial environments

AXIS COMMUNICATIONS, AXIS, ETRAX, ARTPEC and VAPIX are

registered trademarks or trademark applications of Axis AB in various

jurisdictions. All other company names and products are trademarks or

registered trademarks of their respective companies.

Australia/New Zealand

Apple, Boa, Apache, Bonjour, Ethernet, Internet Explorer, Linux,

Microsoft, Mozilla, Real, SMPTE, QuickTime, UNIX, Windows, Windows

Vista and WWW are registered trademarks of the respective holders.

Java and all Java-based trademarks and logos are trademarks or

registered trademarks of Oracle and/or its afﬁliates. UPnP^TMis a

certiﬁcation mark of the UPnP^TMImplementers Corporation.

SD, SDHC and SDXC are trademarks or registered trademarks of SD-3C,

LLC in the United States, other countries or both. Also, miniSD, microSD,

miniSDHC, microSDHC, microSDXC are all trademarks or registered

trademarks of SD-3C, LLC in the United States, other countries or both.

This digital equipment fulﬁlls the requirements for RF emission

according to the Class B limit of AS/NZS CISPR 22. The product shall

be connected using a shielded network cable (STP) that is properly

grounded.

Japan

この装置は、クラスB 情

報技術装置です。この装置は、家

庭環境で使用することを目的としていますが、この装置が

ラジオやテレビジョン受信機に近接して使用されると、受

信障害を引き起こすことがあります。取扱説明書に従って

正しい取り扱いをして下さい。本製品は、シールドネット

ワークケーブル(STP)を使用して接続してください。また

適切に接地してください。

Regulatory Information

Europe

Korea

이 기기는 가정용(B급) 전자파적합기기로서 주로 가정에

서 사용하는 것을 목적으로 하며, 모든 지역에서 사용할 수

있습니다. 적절히 접지된 STP (shielded twisted pair) 케이

블을 사용하여 제품을 연결 하십시오.

This product complies with the applicable CE marking directives

and harmonized standards:

Safety

Learn More!

This product complies with IEC/EN 60950-1 and IEC/EN 60950-22,

Safety of Information Technology Equipment. The product shall be

grounded either through a shielded network cable (STP) or other

appropriate method.

Visit Axis learning center www.axis.com/academy/ for useful trainings,

webinars, tutorials and guides.

The power supply used with this product shall fulﬁll the requirements

for Safety Extra Low Voltage (SELV) and Limited Power Source (LPS)

according to IEC/EN/UL 60950-1.

Battery

Low battery power affects the operation of the RTC, causing it to reset

at every power-up. When the battery needs replacing, a log message

will appear in the product’s server report. For more information about

the server report, see the product´s setup pages or contact Axis support.

The battery should not be replaced unless required, but if the battery

does need replacing, contact Axis support at www.axis.com/techsup for

assistance.

WARNING

• Risk of explosion if the battery is incorrectly replaced.

• Replace only with an identical battery or a battery which is

recommended by Axis.

• Dispose of used batteries according to local regulations or

the battery manufacturer's instructions.

Disposal and Recycling

When this product has reached the end of its useful life, dispose of

it according to local laws and regulations. For information about

your nearest designated collection point, contact your local authority

responsible for waste disposal. In accordance with local legislation,

penalties may be applicable for incorrect disposal of this waste.

Europe

This symbol means that the product shall not be disposed of

together with household or commercial waste. Directive 2012/19/EU

on waste electrical and electronic equipment (WEEE) is applicable in

the European Union member states. To prevent potential harm to

human health and the environment, the product must be disposed

of in an approved and environmentally safe recycling process. For

information about your nearest designated collection point, contact

your local authority responsible for waste disposal. Businesses should

contact the product supplier for information about how to dispose

of this product correctly.

This product complies with the requirements of Directive 2011/65/EU on

the restriction of the use of certain hazardous substances in electrical

and electronic equipment (RoHS).

China

This product complies with the requirements of the legislative

act Administration on the Control of Pollution Caused by Electronic

Information Products (ACPEIP).

Contact Information

Axis Communications AB

Emdalavägen 14

223 69 Lund

Sweden

Tel: +46 46 272 18 00

Fax: +46 46 13 61 30

www.axis.com

Support

Should you require any technical assistance, please contact your Axis

reseller. If your questions cannot be answered immediately, your

reseller will forward your queries through the appropriate channels to

ensure a rapid response. If you are connected to the Internet, you can:

•

download user documentation and software updates

ﬁnd answers to resolved problems in the FAQ database. Search

by product, category, or phrase

•

report problems to Axis support staff by logging in to your private

support area

•

chat with Axis support staff

visit Axis Support at www.axis.com/techsup/

AXIS Q1604-E Network Camera

Table of Contents

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Hazard Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Other Message Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Cold Startup Delay Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Status LED Behavior for Focus Assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Replace the Lens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Access the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Access from a Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Access from the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Set the Root Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Conﬁgure Capture Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

The Live View Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Media Streams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

How to Stream H.264 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

MJPEG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

AXIS Media Control (AMC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Alternative Methods of Accessing the Video Stream . . . . . . . . . . . . . . . . . . . . 18

Access Audio Streams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Set Up the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Basic Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Adjust Focus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Focus Assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Video and Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Set Up Video Streams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Stream Proﬁles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Camera Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Overlay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Privacy Mask . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Focus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Set Up Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Audio Clips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Conﬁgure the Live View Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Detectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Camera Tampering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Motion Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Audio Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Application Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Install Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Application Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Convert Event Types to Action Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Set Up Action Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Add Recipients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Create Schedules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Set Up Recurrences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Recordings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Find Recordings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Play Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Export Video Clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Continuous Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Languages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

System Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Date & Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Ports & Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

AXIS Q1604-E Network Camera

Table of Contents

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Reset to Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Check the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Upgrade the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Symptoms, Possible Causes and Remedial Actions . . . . . . . . . . . . . . . . . . . . . 61

Technical Speciﬁcations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Connection Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Performance Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

AXIS Q1604-E Network Camera

Safety Information

Hazard Levels

DANGER

WARNING

CAUTION

Indicates a hazardous situation which, if not avoided, will result in death or serious injury.

Indicates a hazardous situation which, if not avoided, could result in death or serious injury.

Indicates a hazardous situation which, if not avoided, could result in minor or moderate

injury.

NOTICE

Indicates a situation which, if not avoided, could result in damage to property.

Other Message Levels

Important

Note

Indicates signiﬁcant information which is essential for the product to function correctly.

Indicates useful information which helps in getting the most out of the product.

AXIS Q1604-E Network Camera

Hardware Overview

Focus puller

Zoom puller

Status LED

Internal microphone

SD memory card slot

Network connector (PoE)

Audio out

Audio in

AXIS Q1604-E Network Camera

Hardware Overview

Power LED

Network LED

Control button

Iris connector

Power connector (not used for outdoor version)

I/O terminal connector

AXIS Q1604-E Network Camera

Hardware Overview

Sunshield adjustment screw (2x)

Sunshield

Product number (P/N) & Serial number (S/N). The serial number may be required during the installation.

Top cover

Network camera

Housing LED indicator (fan and heater)

Network connector

Safety wire tab

Cable holes

10.

11.

12.

13.

14.

15.

16.

Bottom cover screws (4x)

Cable cover

Cable cover screws (2x)

Bottom cover

Heaters. Caution! May be hot

Bracket screws (4x)

Bracket adapter

AXIS Q1604-E Network Camera

Hardware Overview

17.

18.

19.

Network cable (route through wall bracket). Cable not included

Wall bracket

Bracket adjustment screw

Cold Startup Delay Switch

The Cold Startup Delay switch, when turned on, controls how the camera restarts after a power cut, when temperatures are below

0 °C (32 °F). The camera is ﬁrst heated to approximately 0 °C (32 °F) before it initializes. This prevents damage to camera parts

sensitive to sub-zero temperatures.

Connectors and Buttons

For technical speciﬁcations, see page 64.

Network Connector

RJ45 Ethernet connector with Power over Ethernet (PoE).

NOTICE

The product shall be connected using a shielded network cable (STP). All cables connecting the product to the network shall

be intended for their speciﬁc use. Make sure that the network devices are installed in accordance with the manufacturer’s

instructions. For information about regulatory requirements, see Electromagnetic Compatibility (EMC) on page 2 .

I/O Connector

Use with external devices in combination with, for example, tampering alarms, motion detection, event triggering, time lapse recording

and alarm notiﬁcations. In addition to the 0 V DC reference point and power (DC output), the I/O connector provides the interface to:

•

Digital output – For connecting external devices such as relays and LEDs. Connected devices can be activated by the

VAPIX® Application Programming Interface, output buttons on the Live View page or by an Action Rule. The output will

show as active (shown under System Options > Ports & Devices) if the alarm device is activated.

•

Digital input – An alarm input for connecting devices that can toggle between an open and closed circuit, for example:

PIRs, door/window contacts, glass break detectors, etc. When a signal is received the state changes and the input becomes

active (shown under System Options > Ports & Devices).

Note

The I/O connector is connected to the housing (fan/heater) on delivery. In the case of a fan or heater error, an input signal

will be triggered in the camera. Set up an action rule in the camera to conﬁgure which action the signal shall trigger. For

information about events and action rules, see Events on page 39.

Power Connector

2-pin terminal block for power input. Use a Safety Extra Low Voltage (SELV) compliant limited power source (LPS) with either a rated

output power limited to ≤100 W or a rated output current limited to ≤5 A.

Audio Connector

The Axis product has the following audio connectors:

•

Audio in (pink) – 3.5 mm input for a mono microphone, or a line-in mono signal.

Audio out (green) – 3.5 mm output for audio (line level) that can be connected to a public address (PA) system or an

active speaker with a built-in ampliﬁer. A stereo connector must be used for audio out.

For audio in, the left channel is used from a stereo signal.

AXIS Q1604-E Network Camera

Hardware Overview

SD Card Slot

NOTICE

• Risk of damage to SD card. Do not use sharp tools or excessive force when inserting or removing the SD card.

• Risk of data loss. To prevent data corruption, the SD card should be unmounted before removal. To unmount, go to Setup >

System Options > Storage > SD Card and click Unmount.

This product supports SD/SDHC/SDXC cards (not included).

For SD card recommendations, see www.axis.com

Control Button

For location of the control button, see Hardware Overview on page 7 .

The control button is used for:

•

Enabling the Focus Assistant. Press and very quickly release the Control button

Resetting the product to factory default settings. See page 59.

Connecting to an AXIS Video Hosting System service. See page 51. To connect, press and hold the button for about 3

seconds until the Status LED ﬂashes green.

•

Connecting to AXIS Internet Dynamic DNS Service. See page 51. To connect, press and hold the button for about 3 seconds.

LED Indicators

Note

• The Status LED can be conﬁgured to be unlit during normal operation. To conﬁgure, go to Setup > System Options > Ports

& Devices > LED. See the online help for more information.

• The Status LED can be conﬁgured to ﬂash while an event is active.

• The Status LED can be conﬁgured to ﬂash for identifying the unit. Go to Setup > System Options > Maintenance .

Status LED

Indication

Green

Amber

Red

Steady green for normal operation.

Steady during startup and when restoring settings.

Flashes red for ﬁrmware upgrade failure.

Network LED

Green

Indication

Steady for connection to a 100 Mbit/s network. Flashes for network activity.

Steady for connection to a 10 Mbit/s network. Flashes for network activity.

No network connection.

Amber

Unlit

Power LED

Green

Indication

Normal operation.

Amber

Flashes green/amber during ﬁrmware upgrade.

AXIS Q1604-E Network Camera

Hardware Overview

Status LED Behavior for Focus Assistant

Color

Indication

Green

Focus Assistant is enabled

The lens is optimally adjusted

Amber

Red

The camera has been moved, or an object has been placed in front of the lens. Exit and restart the

Focus Assistant.

The lens is less optimally adjusted.

The camera has been moved, or an object has been placed in front of the lens. Exit and restart the

Focus Assistant.

The lens is poorly adjusted.

Replace the Lens

It is possible to use optional lenses for the Axis product.

To replace the lens:

1. Disconnect the iris cable.

2. Unscrew the standard lens.

3. Attach and screw on the new lens.

To change the iris conﬁguration:

1. Go to Setup > Video and Audio > Camera Settings. Iris conﬁguration shows the current conﬁgured iris type.

2. Click Edit.

3. Select the installed iris lens from the drop-down list and click OK.

To change the iris conﬁguration for P-iris lenses not listed in the drop-down list:

1. Download the iris conﬁguration ﬁle from www.axis.com

2. Go to Setup > Video and Audio > Camera Settings. Iris conﬁguration shows the current conﬁgured iris type.

3. In Iris conﬁguration: Click Edit.

4. Go to the Upload tab.

5. Click Browse and select the conﬁguration ﬁle.

6. Click Upload. The installed iris lens should now be included in the Iris Selection drop-down list.

7. Select the installed iris lens from the drop-down list and click OK.

Note

• If you select a DC iris conﬁguration ﬁle for a P-iris lens, an error message will appear below the iris conﬁguration type in the

Camera Settings page. For custom DC Iris lenses, select Generic DC Iris option.

• There is no need to restart the product after changing the lens. However, the product must be restarted if you are

interchanging between a P-iris, DC-Iris or ﬁxed/manual iris lens. In order to set the focus and position the lens, the

product must be connected to the network.

AXIS Q1604-E Network Camera

Access the Product

To install the Axis product, see the Installation Guide supplied with the product.

The product can be used with most operating systems and browsers. The recommended browsers are

•

Internet Explorer^®with Windows^®

Safari^®with OS X^®

Chrome^TMor Firefox^®with other operating systems.

See Technical Speciﬁcations on page 64.

To view streaming video in Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted.

The Axis product includes one (1) H.264 decoder license for viewing video streams and one (1) AAC audio license. The licenses are

automatically installed with AMC. The administrator can disable the installation of the decoders, to prevent installation of unlicensed

copies.

Note

• QuickTime^TMis also supported for viewing H.264 streams and for audio.

• If your computer restricts the use of additional software components, the product can be conﬁgured to use a Java applet

for viewing Motion JPEG.

Access from a Browser

1. Start a web browser.

2. Enter the IP address or host name of the Axis product in the browser’s Location/Address ﬁeld.

To access the product from a Mac computer (OS X), go to Safari, click on Bonjour and select the product from the

drop-down list.

If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For information about

how to discover and assign an IP address, see the document Assign an IP Address and Access the Video Stream on Axis

Support web at www.axis.com/techsup

Note

To show Bonjour as a browser bookmark, go to Safari > Preferences.

3. Enter your user name and password. If this is the ﬁrst time the product is accessed, the root password must ﬁrst be

conﬁgured. For instructions, see Set the Root Password on page 14.

4. The product’s Live View page opens in your browser.

Note

The controls and layout of the Live View page may have been customized to meet speciﬁc installation requirements and

user preferences. Consequently, some of the examples and functions featured here may differ from those displayed in

your own Live View page.

Access from the Internet

Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must

conﬁgure your network router to allow incoming data trafﬁc to the product. To do this, enable the NAT-traversal feature, which

will attempt to automatically conﬁgure the router to allow access to the product. This is enabled from Setup > System Options >

Network > TCP/IP Advanced.

AXIS Q1604-E Network Camera

Access the Product

For more information, see NAT traversal (port mapping) for IPv4 on page 52. See also AXIS Internet Dynamic DNS Service at

www.axiscam.net

For Technical notes on this and other topics, visit the Axis Support web at www.axis.com/techsup

Set the Root Password

To access the Axis product, you must set the password for the default administrator user root. This is done in the Conﬁgure Root

Password dialog, which opens when the product is accessed for the ﬁrst time.

To prevent network eavesdropping, the root password can be set via an encrypted HTTPS connection, which requires an HTTPS

certiﬁcate. HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt trafﬁc between web browsers and servers. The

HTTPS certiﬁcate ensures encrypted exchange of information. See HTTPS on page 47.

The default administrator user name root is permanent and cannot be deleted. If the password for root is lost, the product must be

reset to the factory default settings. See Reset to Factory Default Settings on page 59.

To set the password via a standard HTTP connection, enter it directly in the dialog.

To set the password via an encrypted HTTPS connection, follow these steps:

1. Click Use HTTPS.

A temporary certiﬁcate (valid for one year) is created, enabling encryption of all trafﬁc to and from the product, and the

password can now be set securely.

2. Enter a password and then re-enter it to conﬁrm the spelling.

3. Click OK. The password has now been conﬁgured.

Conﬁgure Capture Mode

Capture mode deﬁnes the maximum resolution and maximum frame rate available in the Axis product. The capture mode setting also

affects the camera’s angle of view.

Select the desired capture mode from the drop-down list and click OK.

See also the online help

Basic Setup

Basic Setup provides shortcuts to the settings that should be made before using the Axis product:

1. Users. See page 47.

2. TCP/IP. See page 50.

3. Date & Time. See page 49.

4. Video Stream. See page 22.

5. Focus. See page 29

6. Audio Settings. See page 29.

The Basic Setup menu can be disabled from System Options > Security > Users.

Adjust Focus

To adjust the zoom and focus follow these instructions:

Note

• Set the focus as precise as possible with the focus puller or Focus Assistant before starting automatic ﬁne tuning. Using the

focus puller normally gives the best result.

• The iris should always be opened to its maximum while focusing. This gives the smallest depth of ﬁeld and thus the

best conditions for correct focusing.

1. Open the product’s home page and go to Setup > Basic Setup > Focus.

2. Under the Basic tab, click Open iris. If the button is inactive the iris is already open.

3. If focus has been set before, click Reset to reset the back focus.

4. Loosen the zoom and focus pullers (see Hardware Overview on page 7 ) on the lens by turning them counter-clockwise.

Move the pullers to set zoom and focus and check the quality of the image in the image window.

If the camera is mounted so that one cannot look at the image and move the pullers at the same time, use the Focus

Assistant instead. See Focus Assistant on page 21.

5. Loosen the zoom puller and the lock screw for the focus ring (see Hardware Overview on page 7 ) on the lens by turning

them counter-clockwise. Move the zoom puller and the focus ring to set zoom and focus and check the quality of

the image in the image window.

If the camera is mounted so that you cannot look at the image and move the zoom puller and the focus ring at the same

time, use the Focus Assistant instead. See Focus Assistant on page 21.

6. Re-tighten the zoom and focus pullers.

AXIS Q1604-E Network Camera

Set Up the Product

7. On the Focus page, click Fine-tune focus automatically and wait until automatic ﬁne tuning is completed.

8. Click Enable iris. If the button is inactive the iris is already enabled.

9. If needed, make further adjustments under the Advanced tab. See the online help for more information.

Focus Assistant

Note

• The view in front of the camera should not be changed during focus adjustment (steps 5 and 6). If the camera is moved, or if

a ﬁnger or other object is placed in front of the lens, steps 3 - 7 will have to be repeated.

• If movements in front of the camera cannot be avoided, the Focus Assistant should not be used.

• If the camera is mounted so that the Function button cannot be accessed, you can still use the Focus Assistant. Follow the

instructions below but mount the camera after step 4, pressing the Function button instead and skip step 7.

To focus your network camera using the Focus Assistant, follow steps 1 - 3 under Adjust Focus on page 20 before you start with the

steps below. See Hardware Overview on page 7 .

1. Mount or place the camera so that it cannot be moved.

2. Loosen the zoom puller by turning it counter-clockwise. Move the puller to set the zoom level. Re-tighten the zoom puller.

3. Set the camera to its extreme distant-focus position by loosening the focus puller and turning the lens fully clockwise.

4. Press and quickly release the Function button. When the Status LED ﬂashes green, the Focus Assistant is enabled.

If the Status LED ﬂashes either red or amber before you are able to adjust the lens, skip to step 7 to exit the Focus Assistant

and repeat steps 3 - 7. See the notes above. See Status LED Behavior for Focus Assistant on page 12.

5. Gently turn the lens counter-clockwise until it stops.

6. Turn the lens slowly clockwise until the status indicator ﬂashes green or amber (not red).

7. Retighten the focus puller.

8. Open the Live View page in the web browser and check the quality of the image.

9. On the Focus page, click Fine-tune focus automatically and wait until automatic ﬁne tuning is completed.

10. Click Enable iris. If the button is inactive the iris is already enabled.

11. If needed, make further adjustments under the Advanced tab. See the online help for more information.

AXIS Q1604-E Network Camera

Video and Audio

The video and audio settings can be used to optimize video and audio quality. You can conﬁgure the following:

•

Video stream settings. See page 22.

Stream proﬁles. See page 24.

Camera settings. See page 24.

Overlay image. See page 26.

Privacy mask. See page 28.

Focus. See page 29.

Audio settings. See page 29.

Audio clips. See page 31.

Set Up Video Streams

To set up the product’s video streams, go to Video & Audio > Video Stream.

The video stream settings are divided into the following tabs:

•

Image. See page 22.

Audio. See page 29.

H.264. See page 23.

MJPEG. See page 23.

Pixel Counter

The pixel counter shows the number of pixels in an area of the image. The pixel counter is useful in situations where there is a

requirement that the image is a certain size, for example in face recognition.

The pixel counter can be accessed from:

•

Video & Audio > Video Stream. Under Preview, click Open and select the Show pixel counter option to enable the

rectangle in the image. Use the mouse to move and resize the rectangle, or enter the number of pixels in the Width

and Height ﬁelds and click Apply.

•

Video & Audio > Focus. Select the Show pixel counter option to enable the rectangle in the image. Use the mouse to

move and resize the rectangle, or enter the number of pixels in the Width and Height ﬁelds and click Apply.

The Live View page in Internet Explorer with AXIS Media Control (AMC) in Windows. Right-click in the image and select

Pixel counter. Use the mouse to move and resize the rectangle.

Image

The default image settings can be conﬁgured under Video & Audio > Video Stream. Select the Image tab.

The following settings are available:

•

Resolution. Select the default resolution.

Compression. The compression level affects the image quality, bandwidth and ﬁle size of saved images; the lower the

compression, the higher the image quality with higher bandwidth requirements and larger ﬁle sizes.

AXIS Q1604-E Network Camera

Video and Audio

•

Mirror image. If required, the image can be mirrored.

Rotate image. If required, the image can be rotated.

Maximum frame rate. To avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a ﬁxed

amount. Alternatively, the frame rate can be set as Unlimited, which means the Axis product always delivers the highest

frame rate possible under the current conditions.

•

Overlay settings. See Overlay on page 26.

Click Save to apply the new settings.

H.264

H.264, also known as MPEG-4 Part 10/AVC, is a video compression standard that provides high quality video streams at low bit rates.

An H.264 video stream consists of different types of frames such as I-frames and P-frames. An I-frame is a complete image whereas

P-frames only contain the differences from previous frames.

The H.264 stream settings can be conﬁgured from the Video & Audio > Video Stream page. Select the H.264 tab. The settings

deﬁned in this page will apply to all H.264 streams that do not use a stream proﬁle.

The GOP length is the number of frames between two consecutive I-frames. Increasing the GOP length may save considerably on

bandwidth requirements in some cases, but may also have an adverse affect on image quality.

The Axis product supports the following H.264 proﬁle(s):

•

Baseline. The Baseline proﬁle is recommended for clients that don’t support CABAC entropy coding.

Main. The Main proﬁle provides higher compression with maintained video quality compared to the Baseline proﬁle but

requires more processing power to decode.

The bit rate can be set as Variable bit rate (VBR) or Maximum bit rate (MBR). VBR adjusts the bit rate according to the image

complexity, using up more bandwidth for increased activity in the image, and less for lower image activity. When the activity in

the scene increases, the bit rate would usually increase as well. If there is a surplus in bandwidth, this may not be an issue and

selecting Variable bit rate (VBR) will be sufﬁcient. But if bandwidth is limited, it is recommended to control the bit rate by selecting

Maximum bit rate (MBR). When the activity in the scene increases, VBR adjusts the bit rate according to the complexity, using up

more bandwidth for increased activity in the scene, and less for lower scene activity. MBR allows you to set a target bit rate that

limits the bandwidth consumption.

The MBR target bit rate works like the ceiling of a tent. It limits the bit rate, while maintaining some ﬂexibility. The bit rate

may bounce up and down within the set target but when it nears the set target value, the limitation kicks in. However, because

MBR will always prioritize a continuous video stream, it allows temporary overshoots from the target bit rate. Because setting a

target value prevents the bit rate from increasing, frame rate and image quality are affected negatively. To partly compensate for

this, select which variable shall be prioritized, frame rate or image quality. Not setting a priority means that frame rate and

image quality are equally affected.

The current bit rate can be set to appear as text overlay. Under Overlay Settings, select Include text and enter the modiﬁer

#b in the ﬁeld.

To apply the settings, click Save.

MJPEG

Sometimes the image size is large due to low light or complex scenery. Adjusting the maximum frame size helps to control the

bandwidth and storage used by the Motion JPEG video stream in these situations. Setting the frame size to the Default setting

provides consistently good image quality at the expense of increased bandwidth and storage usage in low light. Limiting the frame

size optimizes bandwidth and storage usage, but may give poor image quality. To prevent increased bandwidth and storage usage,

the maximum frame size should be set to an optimal value.

AXIS Q1604-E Network Camera

Video and Audio

Stream Proﬁles

A stream proﬁle is a set of predeﬁned stream settings including resolution, compression, frame rate and overlay settings. Stream

proﬁles can be used:

•

When setting up recording using action rules. See Events on page 39.

When setting up continuous recording. See Continuous Recording on page 45.

In the Live View page – select the stream proﬁle from the Stream proﬁle drop-down list.

For quick setup, use one of the predeﬁned stream proﬁles. Each predeﬁned proﬁle has a descriptive name, indicating its purpose. If

required, the predeﬁned stream proﬁles can be modiﬁed and new customized stream proﬁles can be created.

To create a new proﬁle or modify an existing proﬁle, go to Setup > Video & Audio > Stream Proﬁles.

To select a default stream proﬁle for the Live View page, go to Setup > Live View Conﬁg.

Camera Settings

The Video & Audio > Camera Settings page provides access to advanced image settings for the Axis product.

Capture Mode

Capture mode deﬁnes the maximum resolution and maximum frame rate available in the Axis product. A capture mode with a large

maximum resolution has a reduced maximum frame rate and vice versa. The capture mode setting also affects the camera’s angle

of view as the effective size of the image sensor differs between capture modes. Capture mode is set the ﬁrst time the product

is accessed. Select the desired capture mode and click OK.

Important

Changing capture mode when the product has been conﬁgured is not recommended as most other settings will be either

removed or reset.

To change capture mode, follow these steps:

1. Go to Setup > Video & Audio > Camera Settings.

2. Select the new capture mode.

3. Click Save.

4. Review and reconﬁgure all settings, for example:

Stream proﬁles

Motion detection windows

Privacy masks

Image overlays

Exposure zones

White balance windows

Action rules

Settings in uploaded applications

Image Appearance

To change Image Appearance go to the menus under Setup > Video & Audio > Camera Settings.

AXIS Q1604-E Network Camera

Video and Audio

Increasing the Color level increases the color saturation. The value 100 gives maximum color saturation and the value 0 gives

minimum color saturation.

The image Brightness can be adjusted in the range 0–100, where a higher value produces a brighter image.

Increasing the Sharpness can increase bandwidth usage. A sharper image might increase image noise especially in low light

conditions. A lower setting reduces image noise, but the whole image will appear less sharp.

The Contrast changes the relative difference between light and dark. It can be adjusted using the slidebar.

White Balance

To change this setting go to Setup > Video & Audio > Camera Settings

White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis

product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light

source from the drop-down list. For a description of each available setting, see the online help

The white balance window is enabled for the Automatic and Automatic outdoor options that appear in the White balance drop-down

list. Select one of the options from the drop-down list to set the white balance window properties. Select Automatic to use the

default settings for the Automatic and Automatic outdoor options (in the White balance drop-down list). Select Custom to manually

set a reference window for white balance in the view area.

Wide Dynamic Range

Wide dynamic range (WDR - Dynamic Capture) can improve the exposure when there is a considerable contrast between light and

dark areas in the image. Enable WDR in intense backlight conditions. Disable WDR in low light conditions for optimal exposure.

Important

Use WDR in combination with automatic exposure control. Other exposure settings could give undesirable results.

Use the Highlights recovery slider to improve the image appearance by decreasing brightness in the bright parts of the image.

Use the Shadows recovery slider to improve the image appearance by increasing brightness in the dark parts of the image.

Lightﬁnder Mode

Select the Lightﬁnder Mode option from the drop-down list from Camera Settings > Wide Dynamic Range. This mode enables

heightened visibility in the product, and better image quality in low light conditions such as in parking lots, city surveillance

and construction sites.

Exposure Settings

Conﬁgure the exposure settings to suit the image quality requirements in relation to lighting, frame rate and bandwidth

considerations.

Exposure value - Click in the bar to ﬁne-tune the exposure.

Exposure control - These settings is used to adapt to the amount of light used. Automatic is the default settings can be used in most

situations. The shutter speed is automatically set to produce optimum image quality. Flicker-free 50 or 60 Hz is used to remove

ﬂicker which can be caused by ﬂuorescent and other light sources. The Hold current option locks the current exposure settings.

Enable Backlight compensation - Enable this option if a bright spot of light, for example a light bulb, causes other areas in

the image to appear too dark.

Exposure zones - This settings determines which part of the image is used to calculate the exposure. For most situations, the Auto

setting can be used. For particular requirement, select a predeﬁned area.

Iris Conﬁguration - See Replace the Lens The Enable automatic iris adjustment option should always be selected, except during

focusing, or when using a ﬁxed iris lens.

AXIS Q1604-E Network Camera

Video and Audio

Shutter & Gain

The shutter and gain settings affect the amount of motion blur and noise in the image. To adapt to different lighting, available

storage space and bandwidth, it is often necessary to prioritize either low motion blur or low noise. The Axis product allows

using different prioritization in normal light and in low light.

Shutter speed is related to the amount of time the shutter is opened and is measured in seconds (s). A slow shutter speed allows

more light to reach the sensor and can help produce a brighter image in low light situations. On the other hand, a slow shutter

speed can cause moving objects to appear blurry.

Set Shutter to

•

Auto to set the shutter speed automatically. If required, use Max shutter to limit the shutter speed to prevent the frame

rate from being reduced.

•

Fixed to use a ﬁxed shutter speed.

Gain, measured in decibel (dB), is the amount of ampliﬁcation applied to the image. A high gain may provide a better image in low

light situations but will increase the amount of image noise.

Set Gain to

•

Auto to set the gain automatically. If required, use Max gain to limit the applied gain.

Fixed to use a ﬁxed gain.

When Shutter and Gain are both set to Auto, it is possible to set the Priority between low motion blur and low noise manually and to

use a different Priority in Normal Light and in Low Light.

Example

Consider an area where people or vehicles move during the day, but where there should be no movements during night. To be able to,

for example, recognize faces or license plates, move the normal light priority slider toward low motion blur. At nighttime, motion

detection is more important than identiﬁcation. Motion blur is acceptable and since low light can cause a lot of noise, move

the low light priority slider toward low noise.

Example

If storage space or bandwidth is limited, try using a lower gain. This will reduce image noise and produce smaller image ﬁles.

Day/Night

The IR cut ﬁlter prevents infrared (IR) light from reaching the image sensor. In poor lighting conditions, for example at night, or when

using an external IR lamp, set the IR cut ﬁlter to Off. This increases light sensitivity and allows the product to “see” infrared light. The

image is shown in black and white when the IR cut ﬁlter is off.

If using automatic Exposure control, set the IR cut ﬁlter to Auto to automatically switch between On and Off according to the

lighting conditions.

The Day/Night shift level bar helps determine when the camera will shift from day mode to night mode. Normally, the camera

automatically changes mode from day to night when very dark (level 100 in the slider). By setting Day/Night shift level to a

lower value, the camera will change to night mode earlier.

Overlay

Overlays are used to provide extra information, for example for forensic video analysis or during product installation and

conﬁguration. Overlays are superimposed over the video stream.

An overlay text can display the current date and time, or a text string. When using a text string, modiﬁers can be used to display

information such as the current bit rate or the current frame rate. For information about available modiﬁers, see File Naming &

Date/Time Formats in the online help

It is also possible to display text when an action rule is triggered, see Use Overlay Text in an Action Rule.

AXIS Q1604-E Network Camera

Video and Audio

To enable overlays:

1. Go to Video & Audio > Video Stream and select the Image tab.

2. To include an overlay image, select Include overlay image at the coordinates. The overlay image must ﬁrst be uploaded to

the Axis product, see Overlay Image.

3. To include date and time, select Include date and Include time.

4. To include a text string, select Include text and enter the text in the ﬁeld. Modiﬁers can be used, see File Naming &

Date/Time Formats in the online help

5. Deﬁne text overlay characteristics in the relevant ﬁelds.

6. Click Save.

To modify the date and time format, go to System Options > Date & Time. See Date & Time on page 49.

Overlay Image

An overlay image is a static image superimposed over the video stream. The image, for example a company logo, is used to provide

extra information or to mask a part of the image.

Use a privacy mask to set up a dynamic mask which will always mask the speciﬁed part of monitored area.

For more information about privacy masks, see Privacy Mask on page 28.

To use an overlay image, the image must ﬁrst be uploaded to the Axis product. The uploaded image should be a Windows 24-bit BMP

image with maximum 250 colors. The image width and height, in pixels, must be exactly divisible by 4 and cannot be larger than the

maximum image resolution. If combining text and image overlays, take into consideration that the text overlay occupies 16 or 32

pixels in height (depending on the resolution) and has the same width as the video image.

To automatically scale the image to the resolution used by the Axis product, select the option Scale with resolution from the

Transparency Settings page which is displayed when uploading in the image.

To upload an overlay image:

1. Go to Video & Audio > Overlay Image.

2. Click Browse and browse to the ﬁle.

3. Click Upload.

4. The Transparency Settings page is now displayed:

To make a color in the overlay image transparent, select Use transparency and enter the RGB hexadecimal value

for the color. Example: To make white transparent, enter FFFFFF.

For more examples of hexadecimal values, see the online help

To scale the image automatically, select Scale with resolution. The image will be scaled down to ﬁt the

resolution used by the Axis product.

5. Click Save.

To select the image to use as overlay:

1. Go to Video & Audio > Overlay Image.

2. Select the image to use from the Use overlay image list and click Save.

To display the overlay image:

1. Go to Video & Audio > Video Stream and select the Image tab.

AXIS Q1604-E Network Camera

Video and Audio

2. Under Overlay Settings, select Include overlay image at the coordinates.

3. To control the image’s position, enter the X and Y coordinates. The X=0 and Y=0 position is the top left corner. If a part of

the image is positioned outside the video image, the overlay image will be moved so that the whole image is visible.

4. Click Save.

Use Overlay Text in an Action Rule

Action rules, see page 39, can display an overlay text when the rule is triggered. The text can be used to provide information for

forensic video analysis, notify surveillance operators or validate triggers and actions during product installation and conﬁguration.

To display overlay text when an action rule is triggered, the modiﬁer #D should be used as described below. When the rule is

triggered, #D will be replaced by the text speciﬁed in the action rule.

Start by enabling overlay text in the video stream:

1. Go to Video & Audio > Video Stream and select the Image tab.

2. Under Overlay Settings, select Include text.

3. Enter the modiﬁer #D and, optionally, additional text which will be displayed also when the action rule is not active.

Create the action rule:

1. Go to Events > Action Rules

2. Click Add to create a new rule.

3. Select a Trigger and, optionally, a Schedule and Additional conditions. See the online help for details.

4. From the Actions list, select Overlay Text

5. Enter the text to display in the Text ﬁeld. This is the text that #D will be replaced by.

6. Specify the Duration. The text can be displayed while the rule is active or for a ﬁxed number of seconds.

Example

To display the text “Motion detected” when motion is detected, enter #D in the Include text ﬁeld and enter “Motion detected” in

the Text ﬁeld when setting up the action rule.

Privacy Mask

A privacy mask is a user-deﬁned area that prevent users from viewing parts of the monitored area. Privacy masks appear as blocks

of solid color and are applied on the video stream. Privacy masks cannot be bypassed using the VAPIX® application programming

interface (API).

The Privacy Mask List (Video & Audio > Privacy Mask) shows all the masks that are currently conﬁgured in the Axis product and

indicates if they are enabled.

You can add a new mask, re-size the mask with the mouse, choose a color for the mask, and give the mask a name.

For more information, see the online help

Important

Adding many privacy masks may affect the product’s performance.

AXIS Q1604-E Network Camera

Video and Audio

Focus

You can focus the Axis product under Video & Audio > Focus. For most applications, the adjustments on the Basic tab are sufﬁcient.

If required, additional adjustments can be made on the Advanced tab. Before focusing, always click Open iris to open the iris to its

maximum. This gives the smallest depth of ﬁeld and thus best conditions for correct focusing. Click Enable iris when ﬁnished focusing.

Basic

Follow the on-screen instructions on the Basic tab to adjust zoom and focus. The pixel counter is used to determine the number of

pixels in an area of the image, for example to ensure that the image size fulﬁlls speciﬁc requirements. To position the pixel counter,

click on the text and drag the window to the desired position.

Note

• The back focus (step 2) should only be reset if the camera has been focused previously.

• Set focus as precisely as possible using the focus puller on the lens (step 3) before starting the automatic ﬁne-tuning (step 4).

• If the camera is placed so that it is difﬁcult to look at the image and move the pullers at the same time, you can use the

Focus Assistant to focus the camera; for instructions, see the Installation Guide supplied with the product.

Advanced

The tools on this page can be used to ﬁnd the optimal focus position. Always open the iris before focusing and enable it when ﬁnished

focusing. Focus is measured in the part of the image covered by the Focus window. Use the mouse to move and resize the window

and then click Fine-tune focus automatically. If needed, click in the Focus position bar or on the arrows at the ends of the bar, to

further adjust the focus. The buttons < and > move the focus position one step in either direction. The buttons << and >> move the

focus position multiple steps in either direction. Clicking on the bar sets focus to that position.

If the camera is not focused after completing the above instructions, try the Full range focus scan. The scan, which can take

several minutes, transforms the focus position bar to a graph where peaks indicate the best focus positions. Click in the graph

to set focus to the desired position.

Set Up Audio

To change the product’s audio settings, go to Video & Audio > Audio Settings.

To include the audio stream in a video stream, go to Video & Audio > Video Stream. Under the Audio tab, select Enable audio.

Each stream proﬁle is a separate video stream. To include the audio stream in all stream proﬁles, go to the audio tab in each stream

proﬁle settings page and enable audio. For more information, see Stream Proﬁles on page 24.

Audio Modes

The Axis product supports the following audio modes:

•

Full duplex – Simultaneous two-way audio allowing the Axis product to transmit and receive audio at the same time.

There is no echo cancellation; if feedback loops appear, try moving the microphone or the speaker.

•

Half-duplex – Audio can be transmitted to and from the Axis product but only in one direction at a time. To transmit

audio using the Live View page, use the Talk and Listen buttons, see AMC Audio Controls on page 16.

Simplex – Network Camera speaker only - Audio is transmitted from a client to the Axis product and can be played by

a speaker connected to the product. To transmit audio using the Live View page, the Talk and Microphone on buttons

must both be active, see AMC Audio Controls on page 16.

•

Simplex – Network Camera microphone only - Audio captured by the product microphone is transmitted from the

Axis product to one or more clients.

To set the audio mode, go to Video & Audio > Audio Settings and select the desired mode from the Audio mode drop-down list.

AXIS Q1604-E Network Camera

Video and Audio

Audio Input

An external microphone or a line source can be connected to the Audio-in connector. Conﬁgure the audio input settings under Video

& Audio > Audio Settings.

Note

When used in an outdoor enclosure, the internal microphone on this Axis product cannot be used.

Select Microphone to use an external microphone or Line to use a Line in device, e.g. an audio mixer for multiple microphones

or a microphone with a built-in ampliﬁer, as audio source.

The Microphone power option provides DC power for an external microphone. Microphone power should only be used with

microphones that have no battery. This setting should not be enabled when using a dynamic or battery powered microphone.

To use a professional microphone requiring 48 V phantom power, you need an external power supply and a balanced-unbalanced

converter (audio transformer) in between.

Use the Input gain to control the volume of the audio input. If the sound is too low, choose a higher dB value, to amplify the

sound. If the sound is too high, choose a lower dB value. The Level bar gives a visual representation of the audio signal level in dB

relative to the full-scale input level.

•

Green — the signal is at a good level.

Yellow — the signal is becoming distorted.

Red — the signal is distorted.

Use the Encoding option to select digital audio encoding format.

•

AAC requires a license for both encoding and decoding. AAC is the least complicated and most widely used codec. If

achieving the best possible audio quality is a priority, AAC is the recommended codec to use. An AAC license is included

in the Axis product.

•

G711 is an unlicensed standard codec that is useful when integrating audio into a VoIP system

G726 is an unlicensed speech codec that is most commonly used within the security industry.

Note

If recording audio to edge storage, such as an SD card or network share, use AAC encoding.

The Sample rate deﬁnes the number of times per second the sound is sampled. A higher sample rate will provide better audio

quality, but also requires a greater bandwidth.

Set the required Bit rate depending on the selected encoding. A higher bit rate will give better audio quality. A lower bit rate

may have latency or delay, but will require less bandwidth.

For more information about these settings, please see the online help

Audio Output

An external speaker can be connected to the Audio-out connector (a built-in ampliﬁer is required for this). The output can be

connected to another ampliﬁer with speakers. A stereo connector must be used for the audio out.

Conﬁgure the audio output settings under Video & Audio > Audio Settings.

Output gain - Control the volume of the line audio output. If the sound is too low, choose a higher dB value. If the sound is

too high, choose a lower dB value.

AXIS Q1604-E Network Camera

Video and Audio

Audio Clips

An audio clip is a sound ﬁle that can be played when events occur or directly from the Live View page. The audio clip must ﬁrst be

uploaded to the Axis product or recorded by a microphone connected to the product.

To add, download, modify or remove audio clips, go to Video & Audio > Audio Clips. For more information see the online help

To conﬁgure the Axis product to play audio clips when an event occurs, an action rule must be set up. For more information,

see Events on page 39.

Note

Audio clips cannot be used if the product’s audio functionality is enabled. The audio functionality is enabled on the Audio

tab under Video & Audio > Video Stream.

AXIS Q1604-E Network Camera

Conﬁgure the Live View Page

You can customize the Live View page and alter it to suit your requirements. It is possible to deﬁne the following features of

the Live View page.

•

Stream Proﬁle. See page 24.

Default Viewer for Browser. See page 32.

Viewer Settings. See page 32.

Action Buttons. These are the buttons described in Controls on the Live View Page on page 14.

User Deﬁned Links. See page 33.

Output Buttons. See page 33.

Default Viewer for Browsers

From Live View Conﬁg > Default Viewer select the default method for viewing video images in your browser. The product attempts

to show the video images in the selected video format and viewer. If this is not possible, the product overrides the settings and

selects the best available combination.

Browser

Viewer

Description

Windows Internet Explorer

AMC

Recommended viewer in Internet Explorer (H.264/Motion JPEG).

H.264.

QuickTime

Java applet

A slower imaging alternative to AMC (Motion JPEG). Requires one of the

following installed on the client:

• JVM (J2SE) 1.4.2 or higher.

• JRE (J2SE) 5.0 or higher.

Still image

Displays still images only. Click the Refresh button in your browser to view a

new image.

Other browsers

Server Push

QuickTime

Java applet

Still image

Recommended viewer for other browsers (Motion JPEG).

H.264.

A slower imaging alternative to Server Push (Motion JPEG only).

Displays still images only. Click the Refresh button in your browser to view a

new image.

For more information, please see the online help

Viewer Settings

To conﬁgure options for the viewer, go to Live View Conﬁg > Viewer Settings.

•

Select Show viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video

image in your browser.

•

H.264 decoder installation. The administrator can disable installation of the H.264 decoder included with AXIS Media

Control. This is used to prevent installation of unlicensed copies. Further decoder licenses can be purchased from your

Axis reseller.

•

Select Enable recording button to enable recording from the Live View page. This button is available when using the

AMC viewer. The recordings are saved to the location speciﬁed in the AMC Control Panel. See AXIS Media Control

(AMC) on page 17.

AXIS Q1604-E Network Camera

Conﬁgure the Live View Page

User Deﬁned Links

To display user-deﬁned links in the Live View page, select the Show custom link option, give the link a name and then enter the URL

to link to. When deﬁning a web link do not remove the 'http://' from the URL address. Custom links can be used to run scripts or

activate external devices connected to the product, or they can link to a web page. Custom links deﬁned as cgi links will run the

script in the background, in a hidden frame. Deﬁning the link as a web link will open the link in a new window.

Output Buttons

External I/O devices connected to the Axis product’s output ports can be controlled directly from the Live View page.

To display output buttons in the Live View page:

1. Go to Setup > Live View Conﬁg.

2. Under Output Buttons, select the type of control to use:

Pulse activates the output for a deﬁned period of time. The pulse time can be set from 1/100 second to 60

seconds.

Active/Inactive displays two buttons, one or each action.

To conﬁgure the active and inactive states, go to System Options > Ports & Devices > I/O Ports and set the port’s Normal state.

For more information about I/O ports, see I/O Ports on page 57.

AXIS Q1604-E Network Camera

Detectors

Camera Tampering

Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, spray-painted or severely

defocused. To send an alarm, for example an email, an action rule must be set up.

To conﬁgure tampering detection:

1. Go to Detectors > Camera Tampering.

2. Set the Minimum duration, that is, the time that must elapse before an alarm is generated. Increase time to prevent

false alarms for known conditions that affect the image.

3. Select Alarm for dark images if an alarm should be generated if lights are dimmed or turned off, or if the lens is sprayed,

covered, or rendered severely out of focus.

4. Click Save.

To conﬁgure the product to send an alarm when tampering occurs:

1. Go to Events > Action Rules.

2. Click Add to set up a new action rule.

3. Enter a Name for the action rule.

4. Under Condition, select Detectors from the Trigger list.

5. Select Tampering from the list of detectors.

6. Optionally, select a schedule and set additional conditions.

7. Select the action. To send an email, select Send Notiﬁcation and select a Recipient from the list of deﬁned recipients.

Note

The While the rule is active option under Duration cannot be used with camera tampering, since camera tampering does not

have a duration and once it has been triggered it will not automatically return to its untriggered state.

For more information on actions rules, see Events on page 39.

Motion Detection

Motion detection is used to generate an alarm whenever movement starts or stops in the camera view.

Motion detection is conﬁgured by deﬁning up to 10 Include and Exclude windows:

•

Include windows — deﬁne areas where motion should be detected

Exclude windows — deﬁne areas within an Include window that should be ignored (areas outside Include windows

are automatically ignored).

For instructions, see Set Up Motion Detection Windows on page 35.

To control the number of motion detection alarms, the parameters Object Size, History and Sensitivity can be adjusted. See

Motion Detection Parameters on page 35.

Once motion detection windows are conﬁgured, the Axis product can be conﬁgured to perform actions when motion is detected.

Possible actions include uploading images and start recording. For more information, see Set Up Action Rules on page 39.

AXIS Q1604-E Network Camera

Detectors

Note

• Using the motion detection feature may decrease the product’s overall performance.

• The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the

camera will also change the position of the Motion Detection Window.

Set Up Motion Detection Windows

To set up a motion detection Include Window, follow these instructions:

1. Go to Detectors > Motion Detection.

2. Select the Conﬁgure Included Windows option and click New. Select the new window in the list of windows and

enter a descriptive name.

3. Adjust the size (drag the bottom right-hand corner) and the position (click on the text at the top and drag to the desired

position) of the window.

4. Adjust the Object Size, History and Sensitivity proﬁle sliders (see Motion Detection Parameters for details). Any detected

motion within an active window is indicated by red peaks in the Activity window.

5. Click Save.

To exclude parts of the include window, select the Conﬁgure Excluded Windows and position the exclude window within the

include window.

To delete an include or exclude window, select the window in the list of windows and click Del.

Motion Detection Parameters

The parameters controlling motion detection are described in the table below:

Parameter

Object Size

History

Sensitivity

Description

Object size relative to window Object memory length.

size.

Difference in luminance

between background and

object.

Only very large objects trigger

motion detection.

An object that appears in

the window triggers motion

detection for a long time

before it is considered as

non-moving.

Ordinary colored objects on

ordinary backgrounds trigger

motion detection.

High level (100%)

A large difference in luminance

is required to trigger motion

detection.

Medium level (50%)

Low level (0%)

Even very small objects trigger An object that appears in

Only very bright objects on

a dark background trigger

motion detection.

the window triggers motion

detection only for a very short motion detection.

time before it is considered as

non-moving.

5–15%

15%

60–90%

90%

75–95%

90%

Recommended values

Default values

AXIS Q1604-E Network Camera

Detectors

Note

• To trigger on small objects or movements, use several small motion detection windows rather than one large window

and select a low object size.

• To avoid triggering on small objects, select a high object size.

• While monitoring an area where moving objects are not expected, select a high history level. This will cause motion

detection to trigger as long as the object is present in the window.

• To only detect ﬂashing light, select a low sensitivity. In other cases high sensitivity is recommended.

Audio Detection

The Axis product can be conﬁgured to generate an alarm when audio rises above or falls below the threshold value. The threshold

value can be set in the range 0–100 where 0 is the most sensitive and 100 the least sensitive.

1. Go to Detectors > Audio Detection.

2. Set the audio alarm level and click Save.

3. Go to Events > Action Rules and set up an action rule, see Set Up Action Rules on page 39.

Detected audio is indicated by colored peaks in the Activity indicator. An event is triggered when detected audio rises above or falls

below the threshold value, which is represented by the bar.

AXIS Q1604-E Network Camera

Applications

Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for

example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For information

about available applications, downloads, trials and licenses, go to www.axis.com/applications

Note

• Several applications can run at the same time but some applications might not be compatible with each other. Certain

combinations of applications might require too much processing power or memory resources when run in parallel. Verify

that the applications work together before deployment.

Application Licenses

Some applications need a license to run. Licenses can be installed in two ways:

•

Automatic installation — requires access to the Internet

Manual installation — obtain the license key from the application vendor and upload the key to the Axis product

To request a license, the Axis product serial number (S/N) is required. The serial number can be found on the product label and under

System Options > Support > System Overview.

Install Application

To install and start an application:

1. Go to Setup > Applications.

2. Under Upload Application, click Browse. Locate the application ﬁle and click Upload Package.

3. Install the license (if applicable). For instructions, see the documentation provided by the application vendor.

4. Start the application. Go to page Applications, select the application in the list of installed applications and click Start.

5. Conﬁgure the application. For instructions, see the documentation provided by the application vendor.

Note

• Applications can be uploaded by product administrators.

• Applications and licenses can be installed on multiple products at the same time using AXIS Camera Management, version

3.10 and later.

To generate a log ﬁle for the application, go to Applications. Select the application and click Log.

Application Considerations

If an application is upgraded, application settings, including the license, will be removed. The license must be reinstalled and

the application reconﬁgured.

If the Axis product’s ﬁrmware is upgraded, installed applications and their settings will remain unchanged, although this is not

guaranteed by Axis Communications AB. Note that the application must be supported by the new ﬁrmware. For information about

ﬁrmware upgrades, see Upgrade the Firmware.

If the Axis product is restarted, running applications will restart automatically.

If the Axis product is restored, installed applications remain unchanged but must be restarted. To start the application, go to

Setup > Applications. Select the application in the list of installed applications and click Start. For information about restoring

the Axis product, see Maintenance.

AXIS Q1604-E Network Camera

Applications

If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory

default, see Reset to Factory Default Settings.

AXIS Q1604-E Network Camera

Events

The Event pages allow you to conﬁgure the Axis product to perform actions when different events occur. For example, the product

can start a recording or send an email notiﬁcation when motion is detected. The set of conditions that deﬁnes how and when

the action is triggered is called an action rule.

Convert Event Types to Action Rules

If the Axis product is upgraded to ﬁrmware version 5.40 or later, it is recommended to convert Event Types to Action Rules. The

legacy user Event Types in the camera will continue to work but will not be visible in the user interface of the camera. The Event

Types need to be converted to Action rules to become visible in the user interface.

To convert Event Types to Action Rules go to Events > Action Rules and click Convert.

NOTICE

This is not recommended when using a VMS based on the old Event Management System.

Set Up Action Rules

An action rule deﬁnes the conditions that must be met for the product to perform an action, for example record video or send an

email notiﬁcation. If multiple conditions are deﬁned, all of them must be met to trigger the action.

For more information about available triggers and actions, see Triggers on page 40 and Actions on page 41.

The following example describes how to set up an action rule to record video to a network share if there is movement in the

camera’s ﬁeld of view.

Set up motion detection and add a network share:

1. Go to Detectors > Motion Detection and conﬁgure a motion detection window. See page 35.

2. Go to System Options > Storage and set up the network share. See page 56.

Set up the action rule:

1. Go to Events > Action Rules and click Add.

2. Select Enable rule and enter a descriptive name for the rule.

3. Select Detectors from the Trigger drop-down list.

4. Select Motion Detection from the drop-down list. Select the motion detection window to use.

5. Optionally, select a Schedule and Additional conditions. See below.

6. Under Actions, select Record Video from the Type drop-down list.

7. Select a Stream proﬁle and conﬁgure the Duration settings as described below.

8. Select Network Share from the Storage drop-down list.

To use more than one trigger for the action rule, select Additional conditions and click Add to add additional triggers. When using

additional conditions, all conditions must be met to trigger the action.

To prevent an action from being triggered repeatedly, a Wait at least time can be set. Enter the time in hours, minutes and seconds,

during which the trigger should be ignored before the action rule can be activated again.

The recording Duration of some actions can be set to include time immediately before and after the event. Select Pre-trigger time

and/or Post-trigger time and enter the number of seconds. When While the rule is active is enabled and the action is triggered

again during the post-trigger time, the recording time will be extended with another post-trigger time period.

AXIS Q1604-E Network Camera

Events

For more information, see the online help

Triggers

Available action rule triggers and conditions include:

•

Applications – Use installed applications to trigger the rule. See Applications on page 37.

Detectors

Audio Detection – Trigger the rule when audio is detected. See Audio Detection on page 36.

Day/Night Mode – Trigger the rule when the product switches between day mode (IR cut ﬁlter on) and night

mode (IR cut ﬁlter off). This can for example be used to control an external infrared (IR) light connected

to an output port.

Live Stream Accessed – Trigger the rule when any stream is accessed and during edge storage playback.

This can for example be used to send notiﬁcations.

Motion Detection – Trigger the rule when motion is detected. See Motion Detection on page 34.

Tampering – Trigger the rule when tampering is detected. See Camera Tampering on page 34.

Hardware

•

Network – Trigger the rule if network connection is lost or restored. This can for example be used to start

recording to the SD card.

Temperature – Trigger the rule if the temperature falls outside or inside the operating range of the product. This

can for example be used to send maintenance notiﬁcations.

Input Signal

Digital Input Port – Trigger the rule when an I/O port receives a signal from a connected device. See I/O

Ports on page 57.

Manual Trigger – Trigger the rule using the Manual Trigger button in the Live View page. See Controls on

the Live View Page on page 14. This can for example be used to validate actions during product installation

and conﬁguration.

Virtual Inputs – can be used by a VMS (Video Management System) to trigger actions. Virtual inputs can, for

example, be connected to buttons in the VMS user interface.

•

Storage

Disruption – Trigger the rule if storage problems are detected, for example if the storage device is unavailable,

removed, full, locked or if other read or write problems occur. This can for example be used to send maintenance

notiﬁcations.

Recording – Triggers the rule when the Axis product records to the storage device. The recording status trigger

can be used to notify the operator, for example by ﬂashing LED lights, if the product has started or stopped to

record to the storage device. Note that, this trigger can be used only for edge storage recording status.

•

System

System Ready – Trigger the rule when the product has been started and all services are running. This can for

example be used to send a notiﬁcation when the product restarts.

Time

Recurrence – Trigger the rule periodically. See Set Up Recurrences on page 43. This can for example be used to

upload an image every 5 minutes.

Use Schedule – Trigger the rule according to the selected schedule. See Create Schedules on page 42.

AXIS Q1604-E Network Camera

Events

Actions

Available actions include:

•

Day/Night Vision Mode – Set day mode (IR cut ﬁlter on) or night mode (IR cut ﬁlter off).

Output Port – Activate an I/O port to control an external device.

Overlay Text – Display an overlay text. See Use Overlay Text in an Action Rule on page 28.

Play Audio Clip – See Audio Clips on page 31.

Record Video – Record video and audio to a selected storage. To record audio, use AAC audio encoding and make sure that

audio is enabled in the selected stream proﬁle.

•

Send Images – Send images to a recipient.

Send Notiﬁcation – Send a notiﬁcation message to a recipient.

Send SNMP Trap – Send an SNMP trap message to the operator. Make sure that SNMP is enabled and conﬁgured

under System Options > Network > SNMP.

•

Send Video Clip – Send a video clip to a recipient.

Status LED – Flash the LED indicator. This can for example be used to validate triggers such as motion detection during

product installation and conﬁguration.

•

WDR Mode – The WDR Mode or Lightﬁnder Mode can be turned on when the action rule is triggered. This action may

be used to change between these modes automatically.

Add Recipients

The product can send media ﬁles and messages to notify users about events. Before the product can send media ﬁles or notiﬁcation

messages, you must deﬁne one ore more recipients. For information about available options, see Recipient Types on page 41.

To add a recipient:

1. Go to Events > Recipients and click Add.

2. Enter a descriptive name.

3. Select a recipient Type.

4. Enter the information needed for the recipient type.

5. Click Test to test the connection to the recipient.

6. Click OK.

Recipient Types

The following recipients are available:

Recipient

Use with action

Notes

Send Images

An email recipient can contain multiple email addresses.

Send Notiﬁcation

Send Video Clip

Send Images

FTP

Send Video Clip

AXIS Q1604-E Network Camera

Events

HTTP

Send Images

Send Notiﬁcation

Send Video Clip

Send Images

HTTPS

Encrypted ﬁle transfer using HyperText Transfer Protocol

Secure (HTTPS).

Send Notiﬁcation

Send Video Clip

Specify login information for the HTTPS server and validate

the server’s certiﬁcate. If there is a proxy between the Axis

product and the HTTPS server, also specify the proxy settings.

Network Share

Send Images

A network share can also be used as a storage device for

recorded video. Go System Options > Storage to conﬁgure

a network share before setting up a continuous recording or

an action rule to record video. For more information about

storage devices, see Storage on page 55.

Send Video Clip

TCP

Send Notiﬁcation

Set Up Email Recipients

Email recipients can be conﬁgured by selecting one of the listed email providers, or by specifying the SMTP server, port and

authentication used by, for example, a corporate email server.

Note

Some email providers have security ﬁlters that prevent users from receiving or viewing large amount of attachments, from

receiving scheduled emails and similar. Check the email provider’s security policy to avoid delivery problems and locked

email accounts.

To set up an email recipient using one of the listed providers:

1. Go to Events > Recipients and click Add.

2. Enter a Name and select Email from the Type list.

3. Enter the email addresses to send emails to in the To ﬁeld. Use commas to separate multiple addresses.

4. Select the email provider from the Provider list.

5. Enter the user ID and password for the email account.

6. Click Test to send a test email.

To set up an email recipient using for example a corporate email server, follow the instructions above but select User deﬁned as

Provider. Enter the email address to appear as sender in the From ﬁeld. Select Advanced settings and specify the SMTP server

address, port and authentication method. Optionally, select Use encryption to send emails over an encrypted connection. The server

certiﬁcate can be validated using the certiﬁcates available in the Axis product. For information on how to upload certiﬁcates,

see Certiﬁcates on page 48.

Create Schedules

Schedules can be used as action rule triggers or as additional conditions, for example to record video if motion is detected outside

ofﬁce hours. Use one of the predeﬁned schedules or create a new schedule as described below.

To create a new schedule:

1. Go to Events > Schedules and click Add.

2. Enter a descriptive name and the information needed for a daily, weekly, monthly or yearly schedule.

AXIS Q1604-E Network Camera

Events

3. Click OK.

To use the schedule in an action rule, select the schedule from the Schedule drop-down list in the Action Rule Setup page.

Set Up Recurrences

Recurrences are used to trigger action rules repeatedly, for example every 5 minutes or every hour.

To set up a recurrence:

1. Go to Events > Recurrences and click Add.

2. Enter a descriptive name and recurrence pattern.

3. Click OK.

To use the recurrence in an action rule, ﬁrst select Time from the Trigger drop-down list in the Action Rule Setup page and then

select the recurrence from the second drop-down list.

To modify or remove recurrences, select the recurrence in the Recurrences List and click Modify or Remove.

AXIS Q1604-E Network Camera

Recordings

The Axis product can be conﬁgured to record video continuously or according to an action rule:

•

To start a continuous recording, see page 45.

To set up action rules, see page 39.

To access recordings, see Find Recordings on page 44.

To play recordings, see Play Recording on page 44.

To export a recording as a video clip, see Export Video Clip on page 45.

To conﬁgure camera controlled storage, see Storage on page 55.

Find Recordings

Recordings stored on the SD card or network share can be accessed from the Recordings > List page. The page lists all recordings on

the storage device and shows each recording’s start date and time, duration and the event that triggered the recording.

Note

The recording’s start date and time is set according to the Axis product’s date and time settings. If the Axis product is

conﬁgured to use a time zone different from the local time zone, make sure to conﬁgure the Recording time ﬁlters according

to the product’s time zone. Date and time settings are conﬁgured under System Options > Date & Time, see Date & Time

on page 49.

To ﬁnd a recording, follow these steps:

1. Go to Recordings > List.

2. To reduce the number of recordings displayed, select the desired options under Filter:

Recording time — List recordings that started between the From and To times.

Event — List recordings that were triggered by a speciﬁc event. Select continuous to list continuous recordings.

Storage — List recordings from a speciﬁc storage device.

Sort — Specify how recordings should be sorted in the list.

Results — Specify the maximum number of recordings to display.

3. To apply the ﬁlters, click the Filter button. Some ﬁlters may take a long time to complete.

4. The recordings are displayed in the Recording list.

To play a recording, select the recording and click Play. See also Play Recording on page 44.

To view detailed information about a recording, select the recording and click Properties.

To export a recording or a part of a recording as a video clip, select the recording and click Export. See also Export Video Clip on

page 45.

To remove a recording from the storage device, select the recording and click Remove.

Play Recording

Recordings on the SD card or network share can be played directly from the Axis product’s webpages.

AXIS Q1604-E Network Camera

Recordings

To play a recording, follow these steps:

1. Go to Recordings > List.

2. To reduce the number of recordings displayed, select the desired options under Filter and click the Filter button to

apply the ﬁlters. See also Find Recordings on page 44.

3. Select the recording and click Play. The recording will be played in a new browser window.

Export Video Clip

Recordings on the SD card or network share can be exported as video clips. It is possible to export a complete recording or a

part of a recording.

Note

The exported recording is a Matroska video ﬁle (.mkv). To play the recording in Windows Media Player, AXIS Matroska File

Splitter must be installed. AXIS Matroska File Splitter can be downloaded from www.axis.com/techsup/software

To export a video clip, follow these steps:

1. Go to Recordings > List.

2. To reduce the number of recordings displayed, select the desired options under Filter and click the Filter button to

apply the ﬁlters. See also Find Recordings on page 44.

3. Select the recording and click Export. The Export Recording dialog opens.

4. By default, the complete recording is selected. To export a part of the recording, modify the start and stop times.

5. Optionally, enter a ﬁle name for the recording.

6. Click Export.

Note

Recordings can also be exported from the playback window.

Continuous Recording

The Axis product can be conﬁgured to continuously save video to a storage device. For information about storage devices, see Storage

on page 55. To prevent the disk from becoming full, it is recommended to conﬁgure the disk to automatically remove old recordings.

If a new stream proﬁle is selected while a recording is ongoing, the recording will be stopped and saved in the recording list and a

new recording with the new stream proﬁle will start. All previous continuous recordings will remain in the recording list until they

are removed manually or through automatic removal of old recordings.

To start a continuous recording, follow these steps:

1. Go to Recordings > Continuous.

2. Select Enabled.

3. Select the type of storage device from the Storage list.

4. Select a Stream proﬁle to use for continuous recordings. To include audio in the recording, use AAC audio encoding and

make sure that audio is enabled in the selected stream proﬁle.

5. Click Save to save and start the recording.

AXIS Q1604-E Network Camera

Languages

Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected

language. To switch languages, go to Setup > Languages and ﬁrst upload the new language ﬁle. Browse and locate the ﬁle and click

the Upload Language button. Select the new language from the list and click Save.

Note

• Resetting the product to factory default settings will erase any uploaded language ﬁles and reset the product language to

English.

• Clicking the Restore button on the Maintenance page will not affect the language.

• A ﬁrmware upgrade will not affect the language used. However if you have uploaded a new language to the product and

later upgrade the ﬁrmware, it may happen that the translation no longer matches the product's web pages. In this case,

upload an updated language ﬁle.

• A language already installed in the product will be replaced when a current or a later version of the language ﬁle is uploaded.

AXIS Q1604-E Network Camera

System Options

Security

Users

User access control is enabled by default and can be conﬁgured under System Options > Security > Users. An administrator can

set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means

that anybody may access the Live View page.

The user list displays authorized users and user groups (access levels):

Viewer - Access to the Live View page

Operator - Access to the Live View page and to all settings except System Options

Administrator - Unrestricted access to all settings; can add, modify and remove other users.

Under HTTP/RTSP Password Settings, select the type of password to allow. You may need to allow unencrypted passwords if there are

viewing clients that do not support encryption, or if you upgraded the ﬁrmware and existing clients support encryption but need

to log in again and be conﬁgured to use this functionality.

Under User Settings, select the Enable anonymous viewer login option to allow anonymous users access to the Live View page.

Deselect the Enable Basic Setup option to hide the Basic Setup menu. Basic Setup provides quick access to settings that should be

made before using the Axis product.

ONVIF

ONVIF (Open Network Video Interface Forum) is a global interface standard that makes it easier for end users, integrators, consultants,

and manufacturers to take advantage of the possibilities offered by network video technology. ONVIF enables interoperability

between different vendor products, increased ﬂexibility, reduced cost and future-proof systems.

By creating a user you automatically enable ONVIF communication. Use the user name and password with all ONVIF communication

with the product. For more information see www.onvif.org

IP Address Filter

IP address ﬁltering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are

allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address ﬁltering.

The administrator can add up to 256 IP address entries to the list (a single entry can contain multiple IP addresses).

HTTPS

HTTPS (HyperText Transfer Protocol over Secure Socket Layer, or HTTP over SSL) is a web protocol providing encrypted browsing.

HTTPS can also be used by users and clients to verify that the correct device is being accessed. The security level provided by

HTTPS is considered adequate for most commercial exchanges.

The Axis product can be conﬁgured to require HTTPS when users from different user groups (administrator, operator, viewer) log in.

To use HTTPS, an HTTPS certiﬁcate must ﬁrst be installed. Go to System Options > Security > Certiﬁcates to install and manage

certiﬁcates. See Certiﬁcates on page 48.

To enable HTTPS on the Axis product:

1. Go to System Options > Security > HTTPS

2. Select an HTTPS certiﬁcate from the list of installed certiﬁcates.

AXIS Q1604-E Network Camera

System Options

3. Optionally, click Ciphers and select the encryption algorithms to use for SSL.

4. Set the HTTPS Connection Policy for the different user groups.

5. Click Save to enable the settings.

To access the Axis product via the desired protocol, in the address ﬁeld in a browser, enter https:// for the HTTPS protocol

and http:// for the HTTP protocol.

The HTTPS port can be changed on the System Options > Network > TCP/IP > Advanced page.

IEEE 802.1X

IEEE 802.1X is a standard for port-based Network Admission Control providing secure authentication of wired and wireless network

devices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol).

To access a network protected by IEEE 802.1X, devices must be authenticated. The authentication is performed by an authentication

server, typically a RADIUS server, examples of which are FreeRADIUS and Microsoft Internet Authentication Service.

In Axis implementation, the Axis product and the authentication server identify themselves with digital certiﬁcates using EAP-TLS

(Extensible Authentication Protocol - Transport Layer Security). The certiﬁcates are provided by a Certiﬁcation Authority (CA).

You need:

•

a CA certiﬁcate to authenticate the authentication server.

a CA-signed client certiﬁcate to authenticate the Axis product.

To create and install certiﬁcates, go to System Options > Security > Certiﬁcates. See Certiﬁcates on page 48. Many CA certiﬁcates

are preinstalled.

To allow the product to access a network protected by IEEE 802.1X:

1. Go to System Options > Security > IEEE 802.1X.

2. Select a CA Certiﬁcate and a Client Certiﬁcate from the lists of installed certiﬁcates.

3. Under Settings, select the EAPOL version and provide the EAP identity associated with the client certiﬁcate.

4. Check the box to enable IEEE 802.1X and click Save.

Note

For authentication to work properly, the date and time settings in the Axis product should be synchronized with an NTP

server. See Date & Time on page 49.

Certiﬁcates

Certiﬁcates are used to authenticate devices on a network. Typical applications include encrypted web browsing (HTTPS), network

protection via IEEE 802.1X and secure upload of images and notiﬁcation messages for example via email. Two types of certiﬁcates

can be used with the Axis product:

Server/Client certiﬁcates - To authenticate the Axis product.

CA certiﬁcates - To authenticate peer certiﬁcates, for example the certiﬁcate of an authentication server in case the Axis product is

connected to an IEEE 802.1X protected network.

Note

Installed certiﬁcates, except preinstalled CA certiﬁcates, will be deleted if the product is reset to factory default. Preinstalled

CA certiﬁcates that have been deleted will be reinstalled.

A Server/Client certiﬁcate can be self-signed or issued by a Certiﬁcate Authority (CA). A self-signed certiﬁcate offers limited

protection and can be used before a CA-issued certiﬁcate has been obtained.

AXIS Q1604-E Network Camera

System Options

To install a self-signed certiﬁcate:

1. Go to Setup > System Options > Security > Certiﬁcates.

2. Click Create self-signed certiﬁcate and provide the requested information.

To create and install a CA-signed certiﬁcate:

1. Create a self-signed certiﬁcate as described above.

2. Go to Setup > System Options > Security > Certiﬁcates.

3. Click Create certiﬁcate signing request and provide the requested information.

4. Copy the PEM-formatted request and send to the CA of your choice.

5. When the signed certiﬁcate is returned, click Install certiﬁcate and upload the certiﬁcate.

Server/Client certiﬁcates can be installed as Certiﬁcate from signing request or as Certiﬁcate and private key. Select Certiﬁcate

and private key if the private key is to be upload as a separate ﬁle or if the certiﬁcate is in PKCS#12 format.

The Axis product is shipped with several preinstalled CA certiﬁcates. If required, additional CA certiﬁcates can be installed:

1. Go to Setup > System Options > Security > Certiﬁcates.

2. Click Install certiﬁcate and upload the certiﬁcate.

Audio Support

Select Enable audio support to allow clients to retrieve audio streams from the Axis product. For information on how to conﬁgure

audio settings, see Set Up Audio on page 29.

Note

Deselecting this option will disable audio globally in the Axis product, for conﬁgured events and proﬁles with audio as well.

Date & Time

The Axis product’s date and time settings are conﬁgured under System Options > Date & Time.

Current Server Time displays the current date and time (24h clock). The time can be displayed in 12h clock in the text overlay (see

below).

To change the date and time settings, select the preferred Time mode under New Server Time:

•

Synchronize with computer time – Sets date and time according to the computer’s clock. With this option, date and

time are set once and will not be updated automatically.

•

Synchronize with NTP Server – Obtains date and time from an NTP server. With this option, date and time settings are

updated continuously. For information on NTP settings, see NTP Conﬁguration on page 52.

If using a host name for the NTP server, a DNS server must be conﬁgured. See DNS Conﬁguration on page 51.

Set manually – Allows you to manually set date and time.

•

If using an NTP server, select your Time zone from the drop-down list. If required, check Automatically adjust for daylight saving

time changes.

The Date & Time Format Used in Images is the date and time format displayed as a text overlay in the video stream. Use the

predeﬁned formats or see File Naming & Date/Time Formats in the online help

for information on how to create custom date and

time formats. To include date and time in the overlay text, go to Video & Audio and select Include date and Include time.

AXIS Q1604-E Network Camera

System Options

Network

Basic TCP/IP Settings

The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously, and at least one version

must always be enabled.

IPv4 Address Conﬁguration

By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are

conﬁgured under System Options > Network > TCP/IP > Basic.

DHCP (Dynamic Host Conﬁguration Protocol) allows network administrators to centrally manage and automate the assignment of

IP addresses. DHCP should only be enabled if using dynamic IP address notiﬁcation, or if the DHCP can update a DNS server. It is

then possible to access the Axis product by name (host name).

If DHCP is enabled and the product cannot be accessed, run AXIS IP Utility to search the network for connected Axis products, or reset

the product to the factory default settings (see page 59) and then perform the installation again.

To use a static IP address, check Use the following IP address and specify the IP address, subnet mask and default router.

IPv6 Address Conﬁguration

If IPv6 (IP version 6) is enabled, the Axis product will receive an IP address according to the conﬁguration in the network router.

To enable IPv6, go to System Options > Network > TCP/IP > Basic. Other settings for IPv6 should be conﬁgured in the network router.

ARP/Ping

The product’s IP address can be assigned using ARP and Ping. For instructions, see Assign IP Address Using ARP/Ping on page 50.

The ARP/Ping service is enabled by default but is automatically disabled two minutes after the product is started, or as soon as an IP

address is assigned. To re-assign IP address using ARP/Ping, the product must be restarted to enable ARP/Ping for an additional

two minutes.

To disable the service, go to System Options > Network > TCP/IP > Basic and clear the option Enable ARP/Ping setting of IP address.

Pinging the product is still possible when the service is disabled.

Assign IP Address Using ARP/Ping

The product's IP address can be assigned using ARP/Ping. The command must be issued within 2 minutes of connecting power.

1. Acquire a free static IP address on the same network segment as the computer.

2. Locate the serial number (S/N) on the product label.

3. Open a command prompt and enter the following commands:

Linux/Unix syntax

arp -s <IP address> <serial number> temp

ping -s 408 <IP address>

Linux/Unix example

arp -s 192.168.0.125 00:40:8c:18:10:00 temp

ping -s 408 192.168.0.125

Windows syntax (this may require that you run the command prompt as an administrator)

arp -s <IP address> <serial number>

AXIS Q1604-E Network Camera

System Options

ping -l 408 -t <IP address>

Windows example (this may require that you run the command prompt as an administrator)

arp -s 192.168.0.125 00-40-8c-18-10-00

ping -l 408 -t 192.168.0.125

4. Check that the network cable is connected and then restart the product by disconnecting and reconnecting power.

5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar.

6. Open a browser and type http://<IP address> in the Location/Address ﬁeld.

For other methods of assigning the IP address, see the document Assign an IP Address and Access the Video Stream on Axis Support

web at www.axis.com/techsup

Note

• To open a command prompt in Windows, open the Start menu and type cmd in the Run/Search ﬁeld.

• To use the ARP command in Windows 8/Windows 7/Windows Vista, right-click the command prompt icon and select

Run as administrator.

• To open a command prompt in Mac OS X, open the Terminal utility from Application > Utilities.

AXIS Video Hosting System (AVHS)

AVHS used in conjunction with an AVHS service, provides easy and secure Internet access to live and recorded video accessible from

any location. For more information and help to ﬁnd a local AVHS Service Provider go to www.axis.com/hosting

The AVHS settings are conﬁgured under System Options > Network > TCP IP > Basic. The possibility to connect to an AVHS service

is enabled by default. To disable, clear the Enable AVHS box.

One-click enabled - Press and hold the product’s control button (see Hardware Overview on page 7 ) for about 3 seconds to

connect to an AVHS service over the Internet. Once registered, Always will be enabled and the Axis product stays connected to

the AVHS service. If the product is not registered within 24 hours from when the button is pressed, the product will disconnect

from the AVHS service.

Always - The Axis product will constantly attempt to connect to the AVHS service over the Internet. Once registered the product will

stay connected to the service. This option can be used when the product is already installed and it is not convenient to use the

one-click installation.

AXIS Internet Dynamic DNS Service

AXIS Internet Dynamic DNS Service assigns a host name for easy access to the product. For more information, see www.axiscam.net

To register the Axis product with AXIS Internet Dynamic DNS Service, go to System Options > Network > TCP/IP > Basic. Under

Services, click the AXIS Internet Dynamic DNS Service Settings button (requires access to the Internet). The domain name currently

registered at AXIS Internet Dynamic DNS service for the product can at any time be removed.

Note

AXIS Internet Dynamic DNS Service requires IPv4.

Advanced TCP/IP Settings

DNS Conﬁguration

DNS (Domain Name Service) provides the translation of host names to IP addresses. The DNS settings are conﬁgured under System

Options > Network > TCP/IP > Advanced.

Select Obtain DNS server address via DHCP to use the DNS settings provided by the DHCP server.

To make manual settings, select Use the following DNS server address and specify the following:

AXIS Q1604-E Network Camera

System Options

Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by

semicolons. The host name is always the ﬁrst part of a fully qualiﬁed domain name, for example, myserver is the host name in the

fully qualiﬁed domain name myserver.mycompany.com where mycompany.com is the domain name.

Primary/Secondary DNS server - Enter the IP addresses of the primary and secondary DNS servers. The secondary DNS server is

optional and will be used if the primary is unavailable.

NTP Conﬁguration

NTP (Network Time Protocol) is used to synchronize the clock times of devices in a network. The NTP settings are conﬁgured under

System Options > Network > TCP/IP > Advanced.

Select Obtain NTP server address via DHCP to use the NTP settings provided by the DHCP server.

To make manual settings, select Use the following NTP server address and enter the host name or IP address of the NTP server.

Host Name Conﬁguration

The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS

name. The host name is conﬁgured under System Options > Network > TCP/IP > Advanced.

Select Obtain host name via IPv4 DHCP to use host name provided by the DHCP server running on IPv4.

Select Use the host name to set the host name manually.

Select Enable dynamic DNS updates to dynamically update local DNS servers whenever the Axis product’s IP address changes.

For more information, see the online help

Link-Local IPv4 Address

Link-Local Address is enabled by default and assigns the Axis product an additional IP address which can be used to access

the product from other hosts on the same segment on the local network. The product can have a Link-Local IP and a static

or DHCP-supplied IP address at the same time.

This function can be disabled under System Options > Network > TCP/IP > Advanced.

HTTP

The HTTP port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In addition to the

default setting, which is 80, any port in the range 1024–65535 can be used.

HTTPS

The HTTPS port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In addition to

the default setting, which is 443, any port in the range 1024–65535 can be used.

To enable HTTPS, go to System Options > Security > HTTPS. For more information, see HTTPS on page 47.

NAT traversal (port mapping) for IPv4

A network router allows devices on a private network (LAN) to share a single connection to the Internet. This is done by forwarding

network trafﬁc from the private network to the “outside”, that is, the Internet. Security on the private network (LAN) is increased

since most routers are pre-conﬁgured to stop attempts to access the private network (LAN) from the public network (Internet).

Use NAT traversal when the Axis product is located on an intranet (LAN) and you wish to make it available from the other (WAN) side

of a NAT router. With NAT traversal properly conﬁgured, all HTTP trafﬁc to an external HTTP port in the NAT router is forwarded to

the product.

NAT traversal is conﬁgured under System Options > Network > TCP/IP > Advanced.

AXIS Q1604-E Network Camera

System Options

Note

• For NAT traversal to work, this must be supported by the router. The router must also support UPnP^TM

• In this context, router refers to any network routing device such as a NAT router, Network router, Internet Gateway,

Broadband router, Broadband sharing device, or a software such as a ﬁrewall.

Enable/Disable - When enabled, the Axis product attempts to conﬁgure port mapping in a NAT router on your network, using UPnP^TM

Note that UPnP^TMmust be enabled in the product (see System Options > Network > UPnP).

Use manually selected NAT router - Select this option to manually select a NAT router and enter the IP address for the router in

the ﬁeld. If no router is speciﬁed, the product automatically searches for NAT routers on your network. If more than one router is

found, the default router is selected.

Alternative HTTP port - Select this option to manually deﬁne an external HTTP port. Enter a port in the range 1024–65535. If the

port ﬁeld is empty or contains the default setting, which is 0, a port number is automatically selected when enabling NAT traversal.

Note

• An alternative HTTP port can be used or be active even if NAT traversal is disabled. This is useful if your NAT router does not

support UPnP and you need to manually conﬁgure port forwarding in the NAT router.

• If you attempt to manually enter a port that is already in use, another available port is automatically selected.

• When the port is selected automatically it is displayed in this ﬁeld. To change this, enter a new port number and click Save.

FTP

The FTP server running in the Axis product enables upload of new ﬁrmware, user applications, etc. The FTP server can be disabled

under System Options > Network > TCP/IP > Advanced.

Note

This FTP server has nothing to do with the product’s ability to transfer images via FTP to other locations and servers.

RTSP

The RTSP server running in the Axis product allows a connecting client to start an H.264 stream. The RTSP port number can be

changed under System Options > Network > TCP/IP > Advanced. The default port is 554.

Note

H.264 video streams will not be available if the RTSP server is disabled.

SOCKS

SOCKS is a networking proxy protocol. The Axis product can be conﬁgured to use a SOCKS server to reach networks on the other

side of a ﬁrewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a ﬁrewall, and

notiﬁcations, uploads, alarms, etc need to be sent to a destination outside the local network (for example the Internet).

SOCKS is conﬁgured under System Options > Network > SOCKS. For more information, see the online help

QoS (Quality of Service)

QoS (Quality of Service) guarantees a certain level of a speciﬁed resource to selected trafﬁc on a network. A QoS-aware network

prioritizes network trafﬁc and provides a greater network reliability by controlling the amount of bandwidth an application may use.

The QoS settings are conﬁgured under System Options > Network > QoS. Using DSCP (Differentiated Services Codepoint) values, the

Axis product can mark different types of trafﬁc.

Note

Live audio DSCP will be equal to live video DSCP if H.264 over RTSP is used.

AXIS Q1604-E Network Camera

System Options

SNMP

The Simple Network Management Protocol (SNMP) allows remote management of network devices. An SNMP community is the

group of devices and management station running SNMP. Community names are used to identify groups.

AXIS Video MIB (Management Information Base) for video hardware can be used to monitor Axis-speciﬁc, hardware-related

issues that may need administrative attention. For more information about AXIS Video MIB and to download MIB ﬁles, go to

www.axis.com/techsup

To enable and conﬁgure SNMP in the Axis product, go to the System Options > Network > SNMP page.

Depending on the level of security required, select the version on SNMP to use.

Traps are used by the Axis product to send messages to a management system on important events and status changes. Check Enable

traps and enter the IP address where the trap message should be sent and the Trap community that should receive the message.

Note

If HTTPS is enabled, SNMP v1 and SNMP v2c should be disabled.

Traps for SNMP v1/v2 are used by the Axis product to send messages to a management system on important events and status

changes. Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that

should receive the message.

The following traps are available:

•

Cold start

Warm start

Link up

Authentication failed

Note

All AXIS Video MIB traps are enabled when SNMP v1/v2c traps are enabled. It is not possible to turn on or off speciﬁc traps.

SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required.

To use SNMP v3, HTTPS must be enabled, see HTTPS on page 47. To enable SNMP v3, check the box and provide the initial user

password.

Note

The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see

Reset to Factory Default Settings on page 59.

UPnP^TM

The Axis product includes support for UPnP^TM. UPnP^TMis enabled by default and the product is automatically detected by operating

systems and clients that support this protocol.

UPnP^TMcan be disabled under System Options > Network > UPnP

RTP/H.264

The RTP port range and multicast settings are conﬁgured under System Options > Network > RTP.

The RTP port range deﬁnes the range of ports from which the video/audio ports are automatically selected. For multicast streams,

only certain IP addresses and port numbers should be used.

Select Always Multicast Video and/or Always Multicast Audio to start multicast streaming without opening an RTSP session.

AXIS Q1604-E Network Camera

System Options

Bonjour

The Axis product includes support for Bonjour. Bonjour is enabled by default and the product is automatically detected by operating

systems and clients that support this protocol.

Bonjour can be disabled under System Options > Network > Bonjour.

Storage

SD Card

NOTICE

To prevent data corruption, the SD card should be unmounted before removal.

Note

For SD card recommendations see www.axis.com

The Axis product supports SD/SDHC/SDXC cards.

The following SD card ﬁle systems are supported:

•

ext4 — recommended due to its resilience against data loss if the card is ejected or if there is abrupt power loss. To access

data stored on the card from the Windows operating system, a third-party ext4 driver or application is required.

•

vFAT — supported by most operating systems for personal computers.

The SD card is managed on the System Options > Storage page. Click SD Card to open Storage Management.

If the card’s status shows as failed, click Check disk to see if the problem can be found and then try Repair. This option is only

available for SD cards with ext4. For SD cards with vFAT, use a card reader or computer to troubleshoot the card.

To avoid ﬁlling the card, it is recommended to remove recordings continuously. Under General Settings, select Remove recordings

older than and select the number of days or weeks.

To stop writing to the card and protect recordings from being removed, select Lock under General Settings.

Mount and Unmount SD Card

NOTICE

To prevent corruption of recordings, the SD card should always be unmounted before it is ejected.

The SD card is automatically mounted when the card is inserted into the Axis product or when the product is started. A manual

mount is only required if the card has been unmounted and not ejected and re-inserted.

To unmount the SD card:

1. Open the Axis product’s webpages and go to Setup > System Options > Storage.

2. Click SD Card.

3. Click Unmount.

4. The card can now be removed.

Format SD Card

NOTICE

Formatting the SD card will remove all data and recordings stored on the card.

AXIS Q1604-E Network Camera

System Options

The Axis product can be conﬁgured to automatically format SD cards that are inserted into the product. If autoformat is enabled and

an SD card is inserted, the product will check if the SD card has the ext4 ﬁle system. If the card has a different ﬁle system, the

card will automatically be formatted to ext4.

Important

If autoformat is enabled, only use new or empty SD cards. Any data stored on the card will be lost when the card is inserted

into the Axis product.

To enable automatic formatting, follow these steps:

1. Open the Axis product’s webpages and go to Setup > System Options > Storage.

2. Click SD Card.

3. Under General Settings, select Autoformat to.

4. Click OK to save settings.

An SD card inserted into the product can be manually formatted to one of the supported ﬁle systems. To manually format the

SD card, follow these steps:

1. Insert the SD card in the SD card slot.

2. Open the Axis product’s webpages and go to Setup > System Options > Storage.

3. Click SD Card.

4. Click Format and select the desired ﬁle system.

5. Click OK to start formatting the card.

Network Share

Network share allows you to add network storage such as a NAS (network-attached storage). The NAS shall be dedicated for

recordings and data from the Axis products connected to the network. For information about reference NAS devices, go to

www.axis.com/se/sv/products/axis-camera-companion/support-and-documentation

Note

For NAS recommendations see www.axis.com

To add a network share:

1. Go to System Options > Storage.

2. Click Network Share.

3. Enter the IP address, DNS or Bonjour name to the host server in the Host ﬁeld.

4. Enter the name of the share in the Share ﬁeld. Sub folders cannot be used.

5. If required, select The share requires login and enter the user name and password.

6. Click Connect.

To clear all recordings and data from the Axis product’s folder on the designated share, click Clear under Storage Tools.

To avoid ﬁlling the share, it is recommended to remove recordings continuously. Under Recording Settings, select Remove recordings

older than and select the number of days or weeks.

To stop writing to the share and protect recordings from being removed, select Lock under Recording Settings.

AXIS Q1604-E Network Camera

System Options

Ports & Devices

I/O Ports

The Axis product provides one input port and one output port for connection of external devices. For information about how to

connect external devices, see Connectors on page 67.

The I/O ports are conﬁgured under System Options > Ports & Devices > I/O Ports. The ports can be given descriptive names and their

Normal states can be conﬁgured as Open circuit or Grounded circuit.

Port Status

The list on the System Options > Ports & Devices > Port Status page shows the status of the product’s input and output ports.

Maintenance

The Axis product provides several maintenance functions. These are available under System Options > Maintenance.

Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current

settings.

Note

A restart clears all entries in the Server Report.

Click Restore to reset most settings to the factory default values. The following settings are not affected:

•

the boot protocol (DHCP or static)

the static IP address

the default router

the subnet mask

the system time

the IEEE 802.1X settings

the focus position

uploaded applications are kept but must be restarted

Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The

Axis product can also be reset to factory default using the control button, see Reset to Factory Default Settings on page 59.

To identify the product or test the Status LED, click Flash LED under Identify and specify the duration in seconds, minutes or hours.

This can be useful for identifying the product among other products installed in the same location.

For information about ﬁrmware upgrade, see Upgrade the Firmware on page 60.

Support

Support Overview

The System Options > Support > Support Overview page provides information on troubleshooting and contact information,

should you require technical assistance.