Boost Mobile Cell Phone I215 User Manual

TM  
i215 Boost Mobile Phone User’s Guide  
 
Call Alerts.................................................... 22  
Sending Call Alerts.............................................22  
Receiving Call Alerts..........................................22  
Using the Call Alert Queue.................................22  
Contents  
Introduction ...................................................1  
Welcome to Boost MobileTM - Wireless for a New  
Generation........................................................... 1  
Recent Calls ................................................ 24  
Storing Recent Calls to Contacts .......................24  
Deleting Recent Calls.........................................25  
Getting Started ..............................................2  
Opening the Battery Door .................................... 3  
Battery.................................................................. 5  
Powering On and Off ........................................... 7  
Enabling Over-the-Air Security ............................ 7  
Finding Your Phone Number ............................... 8  
Phone Basics....................................................... 9  
SIM Security....................................................... 12  
Locking the Keypad ........................................... 14  
Accessories........................................................ 15  
Boost Mobile Customer Care............................. 15  
Entering Text............................................... 26  
Using Alpha Mode..............................................26  
Using Word Mode ..............................................26  
Special Function Keys........................................27  
Using Numeric Mode..........................................28  
Using Symbols Mode .........................................28  
Contacts ...................................................... 29  
Viewing Contacts ...............................................30  
Creating Entries .................................................31  
Storing Numbers Faster .....................................32  
Editing Entries....................................................33  
Deleting Entries..................................................33  
Checking Capacity .............................................33  
Creating Pauses and Waits................................33  
Making Calls ................................................17  
Receiving Calls .................................................. 17  
Call Icons ........................................................... 18  
Entering the Number to Call............................... 18  
Using Mute......................................................... 20  
Making Emergency Phone Calls........................ 20  
i
 
International Numbers........................................ 34  
Ring Tones .................................................. 43  
Setting Your Phone to Vibrate............................43  
Assigning Ring Tones to Contacts.....................44  
Ring and Vibrate ................................................44  
Viewing Ring Tone Assignments .......................44  
Downloading More Ring Tones..........................45  
Managing Memory .............................................45  
Deleting Custom Ring Tones .............................45  
Memo............................................................35  
Advanced Calling Features ........................36  
Call Hold ............................................................ 36  
Creating Pauses and Waits While Dialing ......... 36  
Making International Calls.................................. 37  
Setting One Touch Boost Walkie-Talkie ............ 37  
Call Timers......................................................... 38  
Making TTY Calls............................................... 38  
Special Dialing Codes........................................ 40  
Message Center .......................................... 46  
Accessing the Message Center .........................46  
Message Center Options ...................................46  
TM  
Boost Mobile Phone Services................41  
Receiving Messages................................... 47  
Message Notifications........................................47  
Message Center.................................................48  
Caller ID............................................................. 41  
Per-Call Blocking ............................................... 41  
Per-Line Blocking............................................... 41  
Boost MobileTM 411........................................... 41  
Yellow Page Listings.......................................... 41  
Nationwide Call Completion............................... 42  
Driving Directions............................................... 42  
Restaurant Reservations ................................... 42  
Movie Listings and Show Times ........................ 42  
Local Event Information..................................... 42  
Voice Mail Messages .................................. 49  
Receiving a Message.........................................49  
Accessing Voice Mail from  
the Message Center...........................................49  
Sending Unanswered Calls to Voice Mail ..........49  
ii  
 
Seeing the Display Better...................................65  
Using a Headset.................................................66  
Using Settings....................................................66  
Optional Features...............................................69  
Boost Mobile Voice Mail .............................50  
Setting Up Your Voice Mail Box......................... 50  
Changing Your Password.................................. 51  
Recording Your Name ....................................... 51  
Advanced Voice Mail Features.......................... 52  
GPS Enabled ............................................... 70  
IMPORTANT: Things to Keep in Mind ...............70  
Making an Emergency Call ................................71  
Viewing Your Approximate Location ..................72  
Enhancing GPS Performance............................73  
Updating Satellite Almanac Data .......................74  
Setting Privacy Options......................................75  
Using GPS with Map Software...........................76  
TM  
SMS and Boost Mobile Text and  
Numeric Messages......................................57  
SMS Messages.................................................. 57  
Boost MobileTM Text Messages and Web  
Alerts.................................................................. 58  
Boost MobileTM Numeric Messages .................. 59  
Boost Mobile Wireless Web Services........61  
Starting the Microbrowser.................................. 61  
Boost Mobile Customer Care .................... 79  
Understanding Status Messages .............. 80  
Call Forwarding ...........................................63  
Forwarding All Calls........................................... 63  
Turning Off Call Forwarding............................... 63  
Forwarding Missed Calls.................................... 64  
Viewing Call Forwarding Settings...................... 64  
TM  
Boost Mobile Terms and Conditions  
of Prepaid Service ...................................... 82  
Safety and General Information ................ 92  
RF Operational Characteristics..........................92  
Customizing Your Phone............................65  
Setting the Volume............................................. 65  
Setting Your Phone to Not Ring......................... 65  
Portable Radio Product Operation and EME  
Exposure............................................................92  
iii  
 
Electro Magnetic Interference/Compatibility ...... 95  
Medical Devices................................................. 95  
Operational Warnings ........................................ 96  
Operational Cautions......................................... 97  
Accessory Safety Information ............................ 98  
MOTOROLA LIMITED WARRANTY..........100  
Patent and Trademark Information..........104  
Index...........................................................105  
iv  
 
Note: This equipment has been tested and  
found to comply with the limits for a Class  
B digital device, pursuant to part 15 of the  
FCC Rules. These limits are designed to  
provide reasonable protection against  
harmful interference in a residential  
installation. This equipment generates,  
uses and can radiate radio frequency  
energy and, if not installed and used in  
accordance with the instructions, may  
cause harmful interference to radio  
communications. However, there is no  
guarantee that interference will not occur  
in a particular installation.  
DECLARATION OF CONFORMITY  
Per FCC CFR 47 Part 2 Section 2.1077(a)  
Responsible Party Name: Motorola, Inc.  
Address: 8000 West Sunrise Boulevard  
Plantation, FL 33322 USA  
Phone Number: 1 (800) 453-0920  
If this equipment does cause harmful  
interference to radio or television reception,  
which can be determined by turning the  
equipment off and on, the user is  
Hereby declares that the product:  
Product Name: i215  
encouraged to try to correct the interference  
by one or more of the following measures:  
Model Number: H81XAH6RR1AN  
Conforms to the following regulations:  
Reorient or relocate the receiving  
antenna.  
FCC Part 15, subpart B, section 15.107(a),  
15.107(d) and section 15.109(a)  
Increase the separation between the  
equipment and receiver.  
Class B Digital Device  
As a personal computer peripheral, this device  
complies with Part 15 of the FCC Rules. Operation  
is subject to the following two conditions: (1) this  
device may not cause harmful interference, and (2)  
this device must accept any interference received,  
including interference that may cause undesired  
operation.  
Connect the equipment into an outlet on  
a circuit different from that to which the  
receiver is connected.  
Consult the dealer or an experienced  
radio/TV technician for help.  
v
 
 
Introduction  
Welcome to Boost MobileTM  
-
Wireless for a New Generation  
With Boost Mobile pre-paid, there’s no need to  
worry about credit checks or chalking up huge  
monthly bills, because quite simply, there aren’t  
any. By paying for your phone calls up front, you’ll  
keep control of your monthly costs and get all the  
mobile freedom you really want.  
And Boost Mobile has got the latest Motorola  
handsets with the coolest features, like BoostTM  
Walkie-Talkie, BoostTM Wireless Web, and Text  
Messaging. Plus, you get instant access to  
Nextel’s world-class digital iDEN network.  
1
 
   
Getting Started  
antenna  
p
m
Power button.  
volume  
controls  
Navigation key — press the arrows to  
scroll through menus and lists.  
audio jack  
Menu key — accesses context-sensitive  
menus.  
TM  
Boost  
Walkie-Talkie  
Button  
Option key — selects the option  
appearing above it on the display.  
A
s
Send key — places phone calls.  
End key — ends phone calls; returns to  
idle screen; in browser mode, returns to  
Web main menu.  
e
speaker  
(in back)  
space key  
To start using your i215 phone:  
Make sure your SIM is in place.  
Charge the battery.  
Activate your service.  
microphone  
back key  
TM  
Boost  
Walkie-Talkie  
speaker on/off  
accessory connector  
Enable over-the-air security.  
2
 
             
Opening the Battery Door  
Inserting and Removing Your SIM  
Important: Do not touch the gold-colored areas of  
Opening the Battery Door  
1 Make sure the phone is powered off. See  
“Powering On and Off” on page 7.  
your SIM.  
The SIM is designed for optimal Contacts storage  
and feature use. For Boost MobileTM SIM  
compatibility information, visit  
2 Slide the release button to the right until it  
releases the back phone cover.  
www.boostmobile.com/cs_faqs_thesimcard.html.  
If you remove your SIM and use it with another  
phone, or use another SIM with your phone, the  
following information is erased:  
The recent calls list  
Call forwarding settings  
Web alerts  
Information stored in Memo  
3 most recent GPS Enabled locations  
Voice records*  
Voice names*  
Note: In some cases, Contacts may not be  
accessible if you move your SIM to  
another phone. Contacts entries created  
with your i215 phone are not readable by  
an older iDEN SIM-based phone.  
* See “Optional Features” on page 69.  
3
 
     
Getting Started  
Inserting Your SIM  
Removing Your SIM  
Important: To avoid loss or damage, do not remove  
your SIM from your phone unless  
absolutely necessary.  
1 With your phone powered off, open the battery  
door and remove the battery.  
2 Hold your SIM as shown.  
1 With your phone powered off, remove the back  
phone cover and battery.  
2 While pushing the tab down, slide your SIM out  
of the SIM holder.  
cut corner  
3 Carefully slide your SIM into your phone until it  
lines up with the marks above and below the  
SIM card holder.  
SIM holder  
SIM holder  
Note: Protect your SIM as you would any  
delicate object. Store it carefully.  
4
 
   
Battery  
Battery  
Inserting the Battery  
1 With the phone powered off, open the battery  
door.  
2 Insert the top of the battery into the battery area.  
Press the bottom of the battery to secure it.  
2 Plug the other end of the charger into the  
accessory connector.  
Device Attached appears on the display.  
Tip: To remove the charger from the accessory  
connector: Press the buttons on the sides  
of the plug. Pull the plug straight out.  
3 Replace the back phone cover and press it  
gently until you hear a click.  
3 If you have purchased optional chargers, see  
“Charging Times”.  
Charging the Battery  
Your phone comes with a battery charger.  
Note: While the phone is charging, the keypad  
backlight will not illuminate.  
1 Plug the charger into an electrical outlet.  
5
 
       
Getting Started  
Charging Times  
Removing the Battery  
1 With the phone powered off, remove the back  
phone cover.  
See your Lithium Ion battery and travel charger to  
determine the appropriate charging time.  
2 Remove the battery by pushing the battery  
toward the antenna and lifting it out.  
Recommended charging times:  
Battery  
Charger  
Rapid  
Mid-Rate  
(included)  
High  
Performance  
2 hours  
4 hours  
For best results, charge the batteries within the  
temperature range of 50°F to 104°F (10°C to  
40°C).  
Battery Use and Maintenance  
The Motorola iDEN Approved Lithium Ion  
chargers provide optimum performance. Other  
chargers may not fully charge the iDEN Lithium  
Ion battery or may yield a reduced number of  
lifetime charge cycles.  
Prolonged charging is not recommended.  
Extreme temperatures degrade battery  
performance. Do not store the battery where  
temperatures exceed 140°F (60°C) or fall below  
4°F (-20°C).  
Lithium Ion batteries have a self discharge rate  
and without use, lose about 1% of their charge  
per day.  
6
 
     
Powering On and Off  
The battery capacity is degraded if the battery is  
stored for long periods while fully charged. If  
long term storage is required, store at half  
capacity.  
Enabling Over-the-Air  
Security  
To receive Over-the-Air Radio Service Software  
(OARSS) Security you must enable security the  
first time you power on your phone or within 20  
days of first activation of your phone.  
Powering On and Off  
To power your phone on:  
1 Press A under Ok.  
Press p.  
Note: If you press A under Later, the idle  
screen will appear. The next time you  
select Web from the main menu, you will  
be prompted to enable security before you  
can use Boost MobileTM Wireless Web  
services.  
As your phone connects to the network, you will  
see the Boost icon and a connecting message.  
When the idle screen appears, the phone is ready  
to use.  
1
d
s
iP  
2 You are prompted to enable security. Press A  
under Yes. A series of screens and then the  
default homepage displays.  
BOOST  
3 Press e to return to the idle screen.  
Within 24 hours of enabling security, you will  
receive a Web alert containing your Personal  
Telephone Number (PTN), Boost MobileTM  
Customer Care number, and BoostTM Walkie-Talkie  
number.  
Contcs  
Mesg  
S
To power the phone off:  
1 When you receive a Web alert saying New  
Browser Message - Receive Programming  
Info, press A under Goto.  
Press and hold p.  
7
 
               
Getting Started  
2 You are prompted to accept changes to your  
lists. Press A under Ok.  
3 You are prompted again to accept changes to  
your lists. Press A under Ok.  
Ckt — Your circuit data number is the number  
you use if you want to use your phone to  
transfer circuit data. You receive this number  
from Boost Mobile Customer Care.  
Carrier IP — The IP address assigned to  
Boost Mobile. It is filled in when you activate  
your phone.  
IP1 Address — The IP address assigned to  
you for using the Internet with your phone.  
4 A confirmation screen displays. Press A under  
Ok.  
5 Press e to return to the idle screen.  
Finding Your Phone Number  
My Info lets you view your phone number, Boost  
Walkie-Talkie number, and other phone  
information:  
Note: If you request equipment related  
transactions on your account, Boost  
Customer Care may require you to  
provide specific information about your  
phone. By pressing m anytime while in My  
Info, a context-sensitive menu will appear  
that includes your phone's service status,  
unit information, and phone identification  
numbers including IMEI, SIM ID, and  
Serial Number (SN). Please be prepared  
to supply the representative with this  
information when requesting these types  
of transactions.  
1 Press m to access the main menu.  
2 Scroll to My Info.  
3 Press A under Select.  
4 Scroll to see your information:  
Name — Enter your name. See “Entering  
Text” on page 26.  
Line 1 — your phone number is filled in when  
you receive your first Web alert after enabling  
over-the-air security on your phone.  
TM  
Boost Mobile Voice Mail  
You must set up your voice mail box before you  
can retrieve messages. See “Setting Up Your  
Voice Mail Box” on page 50.  
Direct Connect (Boost Walkie-Talkie) —  
Your Boost Walkie-Talkie is the number that  
others use to contact you using Boost  
Walkie-Talkie service. It is filled in when you  
receive your first Web alert after enabling  
over-the-air security on your phone.  
8
 
       
Phone Basics  
Customizing Features  
Display Options  
You can control many features of your phone,  
including the volume of incoming sound, rings, and  
other tones. See “Customizing Your Phone” on  
page 65.  
Two display options appear at the bottom of most  
screens. You select a display option by pressing  
the option key below it.  
Menus and Lists  
Your phone’s features are arranged in menus,  
submenus, and lists.  
Phone Basics  
Any time your phone is powered on, the display  
provides you with information and options.  
status icons  
To access the items in a menu or list, scroll using  
the navigation key at the top of your keypad. This  
key lets you scroll up, down, left, or right. Holding  
down the appropriate part of the navigation key  
speeds up scrolling.  
1
d
s
iP  
text area  
BOOST  
In this guide, this symbol > tells you to select a  
menu or list item. For example, Settings >  
Security means:  
menu icon  
display options  
1 Scroll to Settings on the main menu.  
Contcs  
Mesg  
S
2 Press A under Select to see the Settings  
screen.  
The screen shown above is the idle screen. The  
idle screen appears when your phone is on, but not  
engaged in any activity.  
3 Scroll to Security and press A under Select to  
see the Security screen.  
Text Area  
This area displays menus, messages, names,  
phone numbers, and other information.  
9
 
               
Getting Started  
Menu Key  
b
Settings  
Customize your phone.  
See page 65.  
Display/Info  
Phone Calls  
DC (Walkie-Talkie)  
Personalize  
Options  
Many features provide context-sensitive menus  
that let you access related features and actions.  
The m icon appears any time a context-sensitive  
menu is available. Press m to access the menu.  
Volume  
Main Menu  
Security  
All your phone’s features can be accessed through  
the main menu. When you are using a feature, the  
icon for that feature appears in the upper left  
corner of the display.  
Advanced  
j
My Info  
View personal phone  
information, including  
phone number and Boost  
Walkie Talkie number.  
See page 8.  
a
n
Web  
Browse the Web.  
Re-Boost  
Recharge your account  
from your handset.  
k
d
Call Alert  
list of call alerts  
Call Alert menu  
Lists call alerts. See  
page 22.  
m
Ring Tones  
Assign ring tones and  
turn ringer off. See  
list of ring tones  
Contacts  
Create, view, store, edit  
Ring Tones menu page 43.  
new contact form contacts. See page 29.  
list of contacts  
Games  
G
Contacts menu  
e Messages  
Voice Mail  
Text Msgs  
Access messages. See  
page 46.  
Web alert  
10  
 
     
Phone Basics  
Status Icons  
i
Recent Calls  
list of calls  
Lists recent calls. See  
page 24.  
Status icons appear in the two rows at the top of  
the display. Some appear at all times. Others  
appear only when your phone is engaged in certain  
activities or when you have activated certain  
features.  
recent calls menu  
Call Setup menu  
h Call Timers  
Phone usage information.  
See page 38.  
f
l
Call Forward  
GPS  
Set call forwarding  
a b c d Battery Strength — More bars on  
options. See page 63.  
the battery indicate a greater  
e f g d  
charge.  
Find your approximate  
geographical location.  
See page 70.  
o p q r Signal Strength — More bars next  
s
A
B
to the antenna indicate a stronger  
signal.  
g
Memo  
Store a number to access  
later. See page 35.  
Phone In Use — Your phone is  
active on a phone call.  
Boost Walkie-Talkie In Use —  
Your phone is active on a Boost  
Walkie-Talkie call.  
1
Active Phone Line — 1 indicates  
phone line 1 is ready to make calls.  
GHI  
J KL  
Call Forward — Your phone is set  
to forward calls. See “Call  
Forwarding” on page 63.  
11  
 
 
Getting Started  
SIM Security  
Your SIM stores all your Contacts and protects  
your personal information. Since this information is  
stored on your SIM, not in your phone, you can  
remove the information by removing your SIM.  
vM  
Ringer Off — Your phone is set not  
to ring. See “Setting Your Phone to  
Vibrate” on page 43.  
u
Speaker Off — Sets Boost  
Walkie-Talkie sound to come  
through the earpiece rather than  
through the speaker. Your phone  
does not ring for Boost  
Note: Except for making emergency calls, your  
phone will not function without the SIM.  
Walkie-Talkie calls if Alert Type is  
set to Silent or Vibrate.  
To prevent unauthorized use of your phone, your  
SIM is protected by a PIN that you enter each time  
the phone is powered on. You can change the PIN  
or turn off the requirement that it be entered.  
wy  
Messages — You have one or  
more messages. See “Messages”  
on page 69.  
Turning the PIN Requirement On and  
Off  
When the SIM PIN requirement is off, your phone  
can be used without entering a PIN.  
ljik T9 Text Input — You are using T9  
mn  
Text Input to enter text. See  
“Entering Text” on page 26.  
DEF  
Internet — You are ready to  
browse the internet or are browsing  
the internet using a secure  
connection.  
Important: When the SIM PIN requirement is off,  
the personal data on your SIM is not  
protected. Anyone can use your phone  
and access your personal data.  
NO  
TTY — You are ready to use your  
phone to make calls using a  
teletypewriter device. See “Making  
TTY Calls” on page 38.  
When the SIM PIN requirement is on, you are  
prompted to enter your PIN each time you power  
on your phone.  
12  
 
         
SIM Security  
Note: If a SIM PIN is required, your phone will  
not function until the SIM PIN is entered,  
except for making emergency calls.  
Changing the PIN  
Note: The SIM PIN requirement must be turned  
on in order to access this feature.  
1 From the main menu, select Settings >  
Security > SIM PIN.  
2 Scroll to On or Off.  
3 Press A under Select.  
4 Enter the current SIM PIN.  
1 From the main menu, select Settings >  
Security > Change Password > SIM PIN.  
2 At the Enter Old SIM PIN Code screen, enter  
the current SIM PIN.  
3 Press A under Ok.  
Note: When you receive your phone, the SIM  
PIN is 0000. Change your PIN to prevent  
fraudulent use of the SIM card (see  
“Changing the PIN”).  
4 At the Enter New SIM PIN Code screen, enter  
the new 4- to 8-digit SIM PIN.  
5 Press A under Ok.  
6 At the Re-enter New SIM PIN Code screen,  
re-enter the new SIM PIN to confirm.  
5 Press A under Ok.  
7 Press A under Ok.  
Entering the PIN  
1 When the Enter SIM PIN Code screen appears  
after you power on your phone, enter your SIM  
PIN.  
Changed: SIM PIN displays.  
Unblocking the PIN  
If you enter your PIN incorrectly three times, your  
SIM is blocked. To unblock your SIM, you must  
contact Boost Mobile Customer Care to get a PIN  
Unblock Code (PUK).  
2 Press A under Ok.  
The message SIM Unlocked displays.  
Important: If you enter your PIN incorrectly 3 times,  
your SIM is blocked. To unblock your  
SIM, you must contact Boost Mobile  
Customer Care. See “Unblocking the  
PIN”.  
Important: If you unsuccessfully enter the PUK  
code 10 times, your SIM is permanently  
blocked and must be replaced. If this  
happens, all data is lost. You will get a  
13  
 
         
Getting Started  
message to contact Boost Mobile  
Respond to incoming calls, messages, and  
alerts  
Important: Emergency calls cannot be placed while  
the keypad is locked.  
Customer Care. Except for making  
emergency calls, your phone will not  
function with a blocked SIM.  
To unblock the PIN:  
To lock the keypad:  
1 Press * # m 1.  
1 From the idle screen, press m.  
2 Press *.  
2 At your Boost Mobile Customer Care  
representative’s request, provide the information  
needed to give you a PUK code.  
3 Select Unblock PIN.  
4 Enter the PUK code.  
5 Enter a new 4- to 8-digit SIM PIN.  
6 Re-enter your SIM PIN.  
If you press a key while the keypad is locked,  
instructions for unlocking the keypad display  
briefly.  
To unlock the keypad:  
1 From the idle screen, press m.  
2 Press *.  
Note: These steps must be performed in quick  
succession.  
While the keypad is locked, you can respond to  
incoming calls, messages, and alerts just as you  
do when the keypad is not locked. When finished,  
press e to return to the idle screen. The keypad  
remains locked.  
If you entered the codes properly, SIM Unlocked  
appears on the display.  
Locking the Keypad  
Locking the phone’s keypad prevents its buttons  
from being pressed. When the keypad is locked,  
you can only:  
You also have the option of setting your phone to  
automatically lock the keypad if there has been no  
activity for a specified time.  
1 From the main menu, select Settings >  
Security > Keypad Lock.  
Power the phone on and off  
Unlock the keypad  
14  
 
     
Accessories  
2 To lock the keypad immediately, select Lock  
Now. You will be given the option to press m and  
* to lock and unlock the keypad.  
3 To set a specific time for the keypad to lock if  
there has been no activity, select Auto Lock and  
press A under Change.  
Boost Mobile Customer Care  
Boost Mobile Customer Care: 1-888-BOOST-4U  
(1-888-266-7848) or dial 611 from your i215  
phone.  
The keypad can be set to lock in 5, 10, 15 or 20  
minutes if the keypad is not touched during the  
specified time. To turn the auto lock off, repeat step  
3 and select Off.  
Accessories  
Your phone comes with a Lithium Ion Battery and  
travel charger.  
Various accessories are available for use with your  
i215 phone, including vehicle battery chargers,  
batteries, hands-free accessories and more.  
To order additional accessories, go to  
www.boostmobile.com or call 1-888-BOOST-4U  
(1-888-266-7848). You can also contact your Boost  
Mobile Authorized Dealership. For information on  
Boost Mobile retail store locations, go to  
www.boostmobile.com.  
15  
 
     
Getting Started  
Main Menu  
Web  
Call Timers  
My Info  
Contacts (continued)  
Contacts (if any)  
Last Call  
Phone Reset  
Phone Lifetime  
DC (Walkie-Talkie) Reset  
DC (Walkie-Talkie) Lifetime  
Circuit Reset  
Name  
Line 1  
Direct Connect  
Re-Boost  
Ring Tones  
View  
New  
Search  
Edit  
Delete Contact  
Delete Number  
Capacity  
Filter  
Call Setup  
Delete All  
(Boost Walkie-Talkie)  
CKT  
VibeAll On/Off  
Ring Tones  
Carrier IP  
IP1 Address  
Service Status  
Circuit Lifetime  
Kbytes Reset  
Assign w/vibe  
Overview  
Memory Usage  
Delete  
Call Forward  
Call Alert  
Received Call Alerts (if any)  
All Calls  
- To  
Retrieve Status  
Detailed  
- If Busy  
Store  
View  
Delete  
Delete All  
Sort By  
Recent Calls  
Settings  
Display/Info  
Messages  
Phone Calls  
DC (Walkie-Talkie) Options  
Volume  
Security  
Advanced  
Voice Mail  
Text Msgs  
- If No Answer  
- If Unreachable  
Retrieve Status  
Delete All  
Memory Meter  
Contacts  
[New Contact]  
Net Alert  
GPS  
Position  
Privacy  
Interface  
New  
Recent Calls  
Recent Calls (if any)  
Search  
Capacity  
Filter  
Call Setup  
Delete All  
Store  
View  
Delete  
Delete All  
Call Alert Queue  
Call Setup  
Memo  
Store  
Cancel  
Delete  
16  
 
Dialing Boost Walkie-Talkie Numbers  
Making Calls  
Every Boost Walkie-Talkie number has 3 parts —  
an area ID, a network ID, and a member ID — with  
an asterisk between each of these parts. For  
example: 999*999*9999.  
Your i215 phone makes 2 types of calls: digital  
cellular phone calls and Boost Walkie-Talkie calls.  
With Boost Walkie-Talkie calls, you use your  
phone as a long-range, digital walkie-talkie.  
When you place a Boost Walkie-Talkie call, you  
must enter the whole Boost Walkie-Talkie number  
including the asterisks.  
To make a phone call:  
1 Enter the Boost Walkie-Talkie number you want  
to call.  
2 Press s to place the call.  
3 Press e to end the call.  
Tip: When you store a Boost Walkie-Talkie  
number in Contacts it is good practice to  
include the whole Boost Walkie-Talkie  
number including the asterisks in case you  
travel with your phone, or another Boost  
Walkie-Talkie user, outside of your network.  
To make a Boost Walkie-Talkie call:  
1 Enter the Boost Walkie Talkie number you want  
to call.  
Receiving Calls  
When you receive a phone call, your phone rings,  
vibrates, or lights up its backlight.  
2 Press and hold the Boost Walkie-Talkie button  
on the side of your phone. Begin talking after  
your phone emits a chirping sound.  
3 Release the Boost Walkie-Talkie button to listen.  
To answer a phone call:  
Press s. -or-  
Tip: To let someone know you want to talk to  
him or her on a Boost Walkie-Talkie call,  
send a call alert. See “Call Alerts” on page  
22.  
Press A under Yes. -or-  
Press any key on the keypad.  
To send a phone call to voice mail instead of  
answering it:  
Press e. -or-  
17  
 
       
Making Calls  
Press A under No.  
To end a phone call:  
Press e.  
When you miss a call, this icon appears in the text  
area:  
V
You missed a phone call.  
When you receive a Boost Walkie-Talkie call, your  
phone emits a chirping sound.  
Entering the Number to Call  
To enter the number you want to call, you can:  
To answer a Boost Walkie-Talkie call:  
1 Wait for the caller to finish speaking.  
Use the numbers on the keypad  
Select the number from the recent calls list  
Select the number from Contacts  
Redial the last phone number called  
Use Speed Dial or Turbo Dial®  
2 Press and hold the Boost Walkie-Talkie on the  
side of your phone. Begin talking after your  
phone emits a chirping sound.  
3 Release the Boost Walkie-Talkie to listen.  
Call Icons  
When you make a call, call icons appear in the text  
area of the phone’s display.  
Use One Touch One Touch BoostTM  
Walkie-Talkie to make a Boost Walkie-Talkie call  
Use a TTY device — see “Making TTY Calls” on  
page 38  
X Placing a phone call.  
From the Keypad  
To enter the number you want to call, press the  
numbers on the keypad.  
W
Y
Z
U
Receiving a phone call.  
Phone call is active.  
Phone call is on hold.  
Phone call ended.  
If you make a mistake:  
To clear a digit, press A under Delete.  
To clear all digits, press and hold A under  
Delete.  
18  
 
           
Entering the Number to Call  
To insert or delete a digit anywhere in the string  
of digits you have entered, scroll left or right.  
Scroll left or right to display the Contacts type for  
the number you want to call.  
To cancel, press e.  
If you are making a Boost Walkie-Talkie call, your  
phone places the call to the Boost Walkie Talkie  
number stored in the Contacts entry, even if the  
Boost Walkie-Talkie icon is not displayed.  
From the Recent Calls List  
The recent calls list stores the last 20 calls you  
made or received.  
If you are making a phone call:  
To select a number from the recent calls list as the  
number you want to call:  
Your phone places the call to the phone number  
assigned to the Contacts type displayed.  
1 From the idle screen, scroll down. -or-  
From the main menu, select Recent Calls.  
2 Scroll to the name or number you want to call.  
If the Contacts type displayed is not a phone  
number, your phone places the call to the phone  
number stored in the Contacts entry.  
If the Contacts type displayed is not a phone  
number and you have more than one phone  
number stored in the Contacts entry, your phone  
prompts you to select the phone number you  
want to place the call to.  
From Contacts  
If you have numbers stored in Contacts, you can  
use these numbers to make calls. For information  
on entering numbers into Contacts, see “Creating  
Entries” on page 31.  
Calling from a Contacts Entry  
1 From the main menu, select Contacts.  
2 Scroll to the name or number you want to call.  
3 Press A under View. -or-  
Calling from the Contacts List  
1 From the main menu, select Contacts.  
2 Scroll to the name or number you want to call.  
If View is not one of your options: Press m.  
Select View.  
Tip: To find Contacts entries faster, use the  
keypad to enter the first letter of the name.  
4 Place the call now. -or-  
3 Place the call now. -or-  
19  
 
   
Making Calls  
Scroll to view more numbers. When you place  
the call, it is made to the number displayed.  
Using One Touch Boost Walkie-Talkie  
The One Touch Boost Walkie-Talkie button sets  
your phone to call the most recent Boost  
Walkie-Talkie on the recent calls list, or to a Boost  
Walkie Talkie number number you choose, every  
time you press the Boost Walkie-Talkie. See  
“Setting One Touch Boost Walkie-Talkie” on page  
37.  
Redialing the Last Number  
Press and hold s to place a call to the last phone  
number you called.  
Using Speed Dial and Turbo Dial®  
Each phone number stored in Contacts is assigned  
a Speed Dial number which you can use to enter  
that number.  
Using Mute  
Muting calls lets you listen to incoming sound  
without transmitting sound. Mute is available  
whenever you are on an active call.  
Turbo Dial lets you place calls to the phone  
numbers associated with Speed Dial numbers 1  
through 9 without entering the number.  
To turn mute on:  
Speed Dial  
Press A under Mute.  
1 From the idle screen, use the keypad to enter  
the Speed Dial number assigned to the phone  
number you want to call.  
While mute is on, Unmute appears as a display  
option.  
To turn mute off:  
2 Press #.  
Press A under Unmute.  
Turbo Dial  
From the idle screen, press and hold the Speed  
Dial number (1 through 9) assigned to the phone  
number you want to call.  
Making Emergency Phone  
Calls  
Your phone supports emergency calling.  
Emergency phone calls can be made even when  
your SIM is blocked or not in your phone.  
20  
 
         
Making Emergency Phone Calls  
Dial 911 to be connected to an emergency  
response center. If you are on an active call, you  
must end it before calling 911.  
When you make an emergency call, your phone’s  
GPS Enabled feature can help emergency service  
personnel find you, if you are in a location where  
your phone's GPS antenna has established a clear  
view of the open sky and your local emergency  
response center has the equipment to process  
location information. See “GPS Enabled” on page  
70, and particularly “IMPORTANT: Things to Keep  
in Mind” on page 70 and “Making an Emergency  
Call” on page 71, for more information on the  
limitations of this feature. Because of the  
limitations of this feature, always provide your best  
knowledge of your location to the emergency  
response center when you make an emergency  
call.  
Important: Emergency calls cannot be placed while  
the keypad is locked.  
Important: If you have not registered on the  
network, emergency calls cannot be  
placed while your SIM card is in your  
phone.  
21  
 
 
Receiving Call Alerts  
When you receive a call alert, you must answer,  
queue, or clear it. You cannot receive phone calls  
or Boost Walkie-Talkie calls until you do.  
Call Alerts  
Sending a call alert lets the recipient know you  
want to talk to him or her on a Boost Walkie-Talkie  
call.  
To answer a call alert, press the Boost  
Walkie-Talkie Button to make a Boost  
Walkie-Talkie call to the sender.  
When you send a call alert, the recipient’s phone  
emits a series of beeps and displays your name or  
Boost Walkie Talkie number.  
To queue a call alert, press A under Queue.  
To clear a call alert, press A under Clear.  
The recipient can:  
Answer — begin a Boost Walkie-Talkie call with  
the sender  
Queue — store the call alert to the call alert  
queue, which is a list of call alerts  
Note: The recent calls list also stores call alerts  
you have received. They appear as Boost  
Walkie-Talkie calls. Call alerts remain in  
your recent calls list until you delete them  
or until they reach the end of the list.  
Clear — dismiss and delete the call alert  
Sending Call Alerts  
1 Enter the Boost Walkie Talkie number you want  
to send to, as you would when making a Boost  
Walkie-Talkie call.  
2 Press A under Alert. Ready to Alert appears  
on the display.  
Using the Call Alert Queue  
When you queue a call alert, it remains in the call  
alert queue until you make a Boost Walkie-Talkie  
call to the sender or delete it.  
Viewing Call Alerts  
1 From the main menu, select Call Alert.  
2 Scroll through the list.  
3 Press the Boost Walkie-Talkie Button until Alert  
Successful appears on the display.  
Note: If the alert is not successful, this may  
mean the person you are trying to reach is  
on a call or has the phone turned off.  
22  
 
                 
Using the Call Alert Queue  
4 Press the Boost Walkie-Talkie Button until Alert  
Successful appears on the display.  
Viewing Date and Time  
To view the date and time a call alert was received:  
Deleting Call Alerts  
To delete a call alert from the queue:  
1 From the main menu, select Call Alert.  
2 Scroll to the call alert you want information on.  
3 Press m.  
1 From the call alert queue, scroll to the call alert  
you want to delete.  
4 Select View.  
2 Press m.  
3 Select Delete.  
4 Press A under Yes to confirm.  
Responding to Call Alerts in the  
Queue  
After you queue a call alert, you can respond to it  
by making a Boost Walkie-Talkie call to the sender  
or sending a call alert to the sender.  
To delete all call alerts from the queue:  
1 From the call alert queue, press m.  
2 From the call alert menu, select Delete All.  
3 Press A under Yes to confirm.  
Making a Boost Walkie-Talkie Call to the Sender  
1 From the main menu, select Call Alert.  
2 Scroll to the call alert you want to respond to.  
3 Press the Boost Walkie-Talkie Button to begin  
the call.  
Sorting Call Alerts  
Tip: You must have at least one call alert in the  
queue to access this feature.  
This removes the call alert from the queue.  
To sort call alerts by the order they were received:  
Sending a Call Alert to the Sender  
1 From the main menu, select Call Alert.  
2 Press m.  
1 From the main menu, select Call Alert.  
2 Scroll to the call alert you want to respond to.  
3 Select Sort By.  
3 Press A under Alert. Ready to Alert appears  
on the display.  
4 Scroll to First on Top or Last on Top.  
5 Press A under Select.  
23  
 
     
Note: The recent calls list also stores call alerts  
you have received. They appear as Boost  
Walkie-Talkie calls. Call alerts remain in  
your recent calls list until you delete them  
or until they reach the end of the list.  
Recent Calls  
The recent calls list stores the numbers of the 20  
most recent calls you have made and received.  
To view the recent calls list:  
To get more information on a recent call:  
1 From the idle screen, press the down arrow on  
the navigation key. -or-  
1 From the recent calls list, scroll to the call you  
want information on.  
2 Press A under View. -or-  
From the main menu, select Recent Calls.  
2 Scroll through the list.  
If View is not one of your options: Press m.  
Select View.  
If the number of a recent call is stored in Contacts,  
the name associated with the number appears on  
the recent calls list.  
This displays information such as the name  
associated with the call, the number, the date,  
time, and duration of the call.  
An icon appears beside the name or number  
indicating the Contacts type of the number used in  
the call. See “Contacts” on page 29.  
Storing Recent Calls to  
Contacts  
1 From the recent calls list, scroll to the number  
you want to store.  
For phone calls, an icon appears to the left of the  
name or number giving more information about the  
call:  
2 Press A under Store. -or-  
X A call you made.  
If Store is not one of your options: Press m.  
Select Store.  
W
V
A call you received.  
A missed call. Missed calls appear on the  
recent calls list only if you have Caller ID.  
Tip: If Store is not on this menu, the number is  
already stored in Contacts.  
24  
 
                 
Deleting Recent Calls  
3 To store the number as a new entry, select [New  
Contact]. -or-  
To store the number to an existing entry, select  
the entry.  
4 With the Contacts type field highlighted, scroll  
left or right to display the Contacts type you want  
to assign the number. For information on  
Contacts types, see page 29.  
5 If you want to add more information to the entry,  
follow the applicable instructions in “Creating  
Entries” on page 31.  
6 Press A under Done.  
Deleting Recent Calls  
To delete a call:  
1 From the recent calls list, scroll to the call you  
want to delete.  
2 Press m.  
3 Select Delete.  
4 Press A under Yes to confirm.  
To delete all calls:  
1 From the recent calls list, press m.  
2 Select Delete All.  
3 Press A under Yes to confirm.  
25  
 
   
2 A checkmark appears next to the current text  
input mode. Scroll to the text input mode you  
want to use.  
Entering Text  
You can enter text into your phone using the  
traditional method of pressing a key several times  
for each character, or by pressing a key once for  
each letter while words likely to be the one you  
want are chosen from a database. You can also  
enter symbols and numbers into a text field.  
3 Press A under Select.  
Using Alpha Mode  
Press any key on the keypad to enter the letters,  
numbers, and symbols on that key. For example,  
to enter the letter Y, press 9 3 times.  
In screens that require you to enter text, you see  
the following icons near the top right corner. These  
icons tell you which text input mode you are using:  
Type a letter then scroll up to make that letter  
uppercase, or type a letter then scroll down to  
make that letter lowercase.  
Alpha — Press a key several times for each  
l
j
See “Special Function Keys” on page 27 for  
more information on adding spaces,  
capitalization, and punctuation.  
character.  
Word — Press a key once for each letter  
while words likely to be the one you want are  
chosen from a database.  
Using Word Mode  
Symbols — Enter punctuation and other  
i
k
In Word mode, T9 Text Input analyzes the letters  
on the keypad button you press and arranges them  
to create words. As you type, T9 Text Input  
matches your keystrokes to words in its database  
and displays the most commonly used matching  
word. You can add you own words to this  
database.  
symbols.  
Numeric — Enter numbers.  
When you access a screen that requires you to  
enter text, you start in Alpha mode.  
To choose a text input mode:  
Entering a Word  
1 Select Word as your text input mode.  
1 At a screen that requires you to enter text, press  
m.  
26  
 
                     
Special Function Keys  
2 Type a word by pressing one key for each letter.  
For example, to type “test” press 8 3 7 8.  
Choosing a Language  
To change the language of the database:  
The displayed word may change as you type it.  
Do not try to correct the word as you go. Type to  
the end of the word before editing.  
1 At a screen that requires you to enter text, press  
m.  
2 Select Languages.  
3 If the word that appears is not the desired word,  
press 0 to change the word on the display to  
the next most likely word in the database.  
3 Scroll to the language you want for your  
database.  
4 Press A under Select.  
Repeat until the desired word appears.  
Special Function Keys  
Some of the phone’s keys assume different  
functions while in Alpha or Word mode.  
If the desired word does not appear, you can add it  
to the database.  
Adding Words to the Database  
Spaces  
Press # for a space.  
1 Select Alpha as your text input mode.  
2 Type the word using Alpha mode.  
3 Select Word as your text input mode.  
4 Press #.  
Capitalization  
Press and hold # to make the next letter typed  
uppercase (shift), to make all subsequent letters  
typed uppercase (caps lock), or to go back to  
lowercase letters.  
The word you typed in Alpha text entry mode is  
now in the database.  
Note: You cannot store alphanumeric  
combinations, such as Y2K.  
27  
 
   
Entering Text  
These icons appear in the top row of your display:  
A row of symbols appears along the bottom of  
your phone’s display. Scroll right to view the  
complete row.  
Shift is on.  
m
n
2 Scroll left or right to choose the symbol you want  
to enter.  
Caps lock is on.  
3 Press A under Select.  
When neither of these icons appear, letters typed  
are lowercase.  
Note: Your phone automatically makes the first  
letter of a sentence uppercase.  
Punctuation  
Press 1 or 0 to insert punctuation. Continue to  
press the key to view the list of symbols available  
through that key. Pause to select the symbol you  
want.  
Note: Additional punctuation symbols are  
available in Symbols mode.  
Using Numeric Mode  
1 Select Numeric as your text input mode.  
2 Press the number buttons on your keypad to  
enter numbers.  
Using Symbols Mode  
1 Select Symbols as your text input mode.  
28  
 
       
A Contacts type — Each number or address  
stored must be assigned a Contacts type:  
Contacts  
Contacts stores up to 600 numbers or addresses.  
Each Contacts entry can store several numbers or  
addresses.  
A
B
Mobile  
DC  
phone number  
Boost Walkie Talkie  
number number  
Information stored in Contacts is saved on your  
SIM.  
C
D
E
F
G
H
J
K
Work1  
Work2  
Home  
Email  
Fax  
phone number  
phone number  
phone number  
email address  
phone number  
phone number  
IP address  
A Contacts entry contains:  
A name — A name is required if your are storing  
more than one number or address to the entry;  
otherwise, it is optional. Typically, this is the  
name of the person whose contact information is  
stored in the entry.  
A ring tone — You can assign a ring tone to  
each entry. This is the sound your phone makes  
when you receive phone calls or call alerts from  
any of the numbers stored in the entry.  
Pager  
IP  
Other  
phone number  
A number or address — Each Contacts entry  
must contain a number or address. This may be  
any type of phone number, Boost Walkie Talkie  
number number, email address, or IP address.  
Note: You can store numbers up to 64 digits  
long, but every 20 digits must be  
separated by a pause or wait. See  
“Creating Pauses and Waits” on page 33.  
29  
 
               
Contacts  
A Speed Dial number — When you store a  
3 When the icon for the number or address you  
want to view is displayed, press A under View.  
-or-  
phone number, it is assigned a Speed Dial  
number. You can accept the default Speed Dial  
number or change it.  
If View is not one of your options: Press m.  
Select View.  
A voice name — If you create a voice name for a  
number, you can then dial that number by saying  
the voice name into your phone. This icon  
appears P to the left of the Contacts type icon if  
a voice name is assigned.  
4 Scroll to view the other numbers and addresses  
stored for the entry.  
Tip: To view more entries, continue scrolling.  
Note: This is an optional feature. See “Optional  
Searching for a Name  
Features” on page 69.  
To search for a name in Contacts:  
Viewing Contacts  
To access Contacts:  
1 From the Contacts list, press m.  
2 Select Search.  
3 Enter the name you want to see. See “Entering  
Press A under Contcs. -or-  
From the main menu, select Contacts. -or-  
If you are on a call: Press m. Select Contacts.  
To view entries:  
Text” on page 26.  
4 Press A under Ok.  
Your phone finds the name you entered or the  
nearest match.  
1 From the Contacts list, scroll to the entry you  
Showing Only Boost Walkie Talkie  
Numbers  
To set Contacts to show only entries that contain  
Boost Walkie Talkie number entries:  
want to view.  
2 If an entry has more than one number or  
address stored, <> surrounds the Contacts type  
icon. Scroll left or right to view the icon for each  
number stored in the entry.  
1 From the Contacts list, press m.  
2 Select Filter.  
30  
 
             
Creating Entries  
Select Contacts > [New Contact]. -or-  
3 With Show DC highlighted, press A under  
Select.  
From the Contacts list, press m. Scroll to New.  
Press A under Select.  
To set Contacts to show all entries:  
1 From the Contacts list, press m.  
2 Select Filter.  
3 Scroll to Show All.  
2 If you want to assign a name to the entry:  
With the Name field highlighted, press A under  
Change.  
4 Press A under Select.  
Enter the name. See “Entering Text” on page  
26. When you are finished, press A under Ok.  
Creating Entries  
3 If you want to assign a ring tone to the name:  
A number or address and a Contacts type are  
required for all Contacts entries. Other information  
is optional. You may enter the information in any  
order by scrolling through the entry details.  
With the Ringer field highlighted, press A under  
Change.  
Scroll to the ring tone you want to assign. Press  
A under Select.  
After you have entered the number or address,  
Contacts type, and any other information you want,  
you can press A under Done to save the entry to  
Contacts.  
4 To assign a Contacts type to the number or  
address being stored:  
With the Contacts type field highlighted, press A  
under Change.  
To cancel a Contacts entry at any time press, e  
to return to the idle screen.  
Scroll to the Contacts type you want to assign.  
Press A under Select.  
Tip: In some fields that require you to enter  
information, you can begin entering the  
information from the keypad instead of  
pressing A under Change.  
5 To store a number or address:  
With the # field (or ID for an email address, or IP  
for an IP address) highlighted, press A under  
Change.  
To create a Contacts entry:  
1 To access the entry details screen:  
31  
 
         
Contacts  
Enter the number or address. For phone  
If you want to assign the phone number to a  
different Speed Dial location:  
numbers, use the 10-digit format. For email  
addresses, see “Entering Text” on page 26.  
With the Speed # field highlighted, press A  
under Change.  
Tip: Press A under Browse to select a number  
or address from Contacts, the recent calls  
list, or Memo.  
Press A under Delete to delete the current  
Speed Dial number.  
When you are finished, press A under Ok.  
Enter the new Speed Dial number using the  
keypad.  
6 If you want to assign a Speed Dial number to the  
number, press A under Change with the  
[Options] field highlighted. See “Assigning  
Options”.  
When you are finished, press A under Ok.  
3 When you are finished, press A under Back.  
7 If you want to add more numbers or addresses  
Storing Numbers Faster  
To store numbers to Contacts from the recent call  
list, see “Storing Recent Calls to Contacts” on page  
24.  
to the entry:  
Scroll past the information you already entered.  
Enter the additional information for the entry  
using step 2 through step 6. You must assign a  
name to the entry, if you have not already.  
To store numbers to Contacts from Memo, see  
“Memo” on page 35.  
8 Press A under Done.  
To store numbers to Contacts from the idle screen:  
Assigning Options  
1 If you have not already, press A under Change  
with the [Options] field highlighted  
2 The default Speed Dial number assigned to a  
phone number is displayed in the Speed # field.  
This is always the next available Speed Dial  
location.  
1 Use the keypad to enter the number you want to  
store.  
2 Press m.  
3 Select Store Number.  
4 To store the number as a new entry, select [New  
Contact]. -or-  
32  
 
                 
Editing Entries  
To store the number to an existing entry, select  
the entry.  
4 Press A under Select.  
5 Press A under Yes to confirm.  
5 With the Contacts type field highlighted, scroll  
left or right to display the Contacts type you want  
to assign the number.  
6 If you want to add more information to the entry,  
follow the applicable instructions in “Creating  
Entries” on page 31.  
Delete a Number or Address  
1 From the Contacts list, scroll to the entry that  
contains the number or address you want to  
delete.  
2 With the Contacts type field highlighted, scroll  
left or right to display the Contacts type for the  
number you want to delete.  
7 Press A under Done.  
3 Press m.  
Editing Entries  
4 Scroll to Delete Number.  
5 Press A under Select.  
6 Press A under Yes to confirm.  
1 From the Contacts list, scroll to the entry you  
want to edit.  
2 Press m.  
3 Select Edit. The entry details screen displays.  
4 Follow the applicable instructions in “Creating  
Entries” on page 31 to edit the various fields.  
Checking Capacity  
To see how many numbers are stored in Contacts:  
1 From the Contacts list, press m.  
2 Select Capacity.  
Deleting Entries  
Delete an Entry  
1 From the Contacts list, scroll to the entry you  
want to delete.  
2 Press m.  
3 To delete the entire entry, scroll to Delete  
Contact.  
Creating Pauses and Waits  
When storing a number, you can program your  
phone to pause or wait between digits while  
dialing. A pause makes your phone pause for 3  
seconds before dialing further. A wait makes your  
phone wait for your response before dialing further.  
33  
 
                 
Contacts  
This feature is useful when using voice mail or  
other automated phone systems that require you to  
dial a phone number and then enter an access  
number.  
Tip: You can create pauses and waits while  
dialing a number from the keypad. See  
“Creating Pauses and Waits While Dialing”  
on page 36.  
To program a pause:  
International Numbers  
When storing a number that you plan to use for  
international calls, use Plus Dialing:  
Press and hold * until the letter P appears.  
The P represents a 3-second pause.  
If you store 17035551235P1234, when you select  
this number and make a call, your phone dials the  
first 11 digits, pauses for 3 seconds, then dials the  
last 4 digits.  
1 Press and hold 0 for two seconds. A “0”  
appears, then changes to a “+”.  
Note: The network translates the “+” into the  
appropriate international access code  
needed to place the call.  
If you want a pause longer than 3 seconds, press  
and hold * more than once. Each P represents  
a 3-second pause.  
2 Enter the country code, city code or area code,  
and phone number.  
To program a wait:  
For information about making international calls,  
see “Making International Calls” on page 37.  
Press and hold * until the letter W appears.  
The W means your phone waits before dialing  
further.  
If you store 17035551235W1234, when you select  
this number and make a call, your phone dials the  
first 11 digits and then waits. A message appears  
asking if you want to send the rest of the digits.  
Press A under Yes to dial the last 4 digits.  
34  
 
   
To store the memo number to Contacts:  
Memo  
1 From the main menu, select Memo.  
2 Press m.  
3 Press A under Select.  
4 To store the number as a new entry, select [New  
Contact]. -or-  
Memo lets you store a number, make a call to that  
number, and save it to Contacts.  
To create a memo:  
1 From the main menu, select Memo.  
2 Enter the number using your keypad.  
3 Press A under Store.  
To store the number to an existing entry, select  
the entry.  
5 With the Contacts type field highlighted, scroll  
left or right to display the Contacts type you want  
to assign the number.  
6 If you want to add more information to the entry,  
follow the applicable instructions in “Creating  
Entries” on page 31.  
To view the memo later:  
1 From the main menu, select Memo.  
To delete the memo:  
1 From the main menu, select Memo.  
2 Press and hold A under Delete.  
3 Press A under Store.  
7 Press A under Done.  
To edit the memo:  
1 From the main menu, select Memo.  
2 Enter the new number.  
3 Press A under Store.  
To make a call to the memo number:  
1 From the main menu, select Memo.  
2 Press s.  
35  
 
               
Press A under Switch.  
Advanced Calling  
Features  
Call Hold  
Creating Pauses and Waits  
While Dialing  
You can enter a pause or wait while dialing a  
number. For more information on pauses and  
waits, see “Creating Pauses and Waits” on page  
33.  
Call Hold lets you put an active call on hold and  
make a second call.  
To put a call on hold:  
To create a pause while dialing a phone number:  
1 While on an active call, press m.  
2 Scroll to Hold.  
3 Press A under Select.  
4 If you want to make the call active again, press  
A under Resum.  
1 From the keypad, enter the digits you want to  
occur before the pause.  
2 Press m.  
3 Select Insert Pause.  
4 Enter the digits you want to occur after the  
pause.  
To make a second call while a call is on hold:  
1 Enter the number you want to call.  
To create a wait while dialing a phone number:  
Tip: To enter the number from Contacts: Press  
m. Select Contacts.  
1 From the keypad, enter the digits you want to  
occur before the wait.  
2 Press s to place the call.  
2 Press m.  
3 Select Insert Wait.  
4 Enter the digits you want to occur after the wait.  
To end the second call and make the call on hold  
active again:  
Press e.  
To make the call on hold active and put the active  
call on hold:  
36  
 
             
Making International Calls  
To set your phone to call the most recent Boost  
Walkie Talkie number on the recent calls list:  
Making International Calls  
Your service default is “International Calls  
Restricted.” Contact Nextel Customer Care to  
obtain international dialing access.  
1 From the main menu, select Settings > DC/GC  
Options> One Touch DC.  
2 Scroll to Last Call.  
Calls placed between the United States and  
Canada do not require an international access  
code.  
3 Press A under Select.  
To set your phone to call a Boost Walkie Talkie  
number you choose:  
Plus Dialing lets you place an international call to  
most countries without entering the local  
international access code.  
1 From the main menu, select Settings > DC/GC  
Options > One Touch DC > Assigned  
Number.  
2 To enter the Boost Walkie Talkie number you  
want your phone to call every time you press the  
Boost Walkie-Talkie Button:  
1 Press and hold 0 for two seconds. A “0”  
appears, then changes to a “+”.  
Note: The network translates the “+” into the  
appropriate international access code  
needed to place the call.  
Enter the number using your keypad. -or-  
Press A under Search. Select Contacts,  
Recent Calls, or Memo. Select the number you  
want to enter.  
2 Enter the country code, city code or area code,  
and phone number.  
Setting One Touch Boost  
Walkie-Talkie  
3 Press A under Ok.  
To turn off One Touch Boost Walkie-Talkie:  
One Touch Boost Walkie-Talkie sets your phone to  
call the most recent Boost Walkie Talkie number  
on the recent calls list, or a Boost Walkie Talkie  
number you choose, every time you press the  
Boost Walkie-Talkie Button.  
1 From the main menu, select Settings > DC/GC  
Options > One Touch DC.  
2 Scroll to Off.  
3 Press A under Select.  
37  
 
           
Advanced Calling Features  
To view or reset a timer:  
Call Timers  
Call timers measure the duration of your phone  
calls, Boost Walkie-Talkie calls, and circuit data  
use, as well as the number of Kilobytes sent and  
received by your phone:  
1 From the main menu, select Call Timers.  
2 Select the feature you want to view or reset.  
3 To view a feature without resetting: Press A  
under Done when you are finished viewing.  
-or-  
Last Call — displays the duration of your most  
recent phone call.  
To reset a feature: Press A under Reset. Press  
A under Yes to confirm.  
Phone Reset — keeps a running total of your  
phone call minutes, until you reset it.  
Note: The values displayed by Call Timers  
should not be used for billing. Call timers  
are estimates only.  
Phone Lifetime — displays the total minutes of  
all your phone calls.  
DC (Walkie-Talkie) Reset — keeps a running  
total of all of your Boost Walkie-Talkie call  
minutes, until you reset it.  
Making TTY Calls  
To use your phone to make phone calls using a  
teletypewriter (TTY) device:  
DC (Walkie-Talkie) Lifetime — displays the  
total minutes of all your Boost Walkie-Talkie  
calls.  
1 Connect one end of a 2.5mm cable into the  
audio jack on your phone. Connect the other  
end of the cable to your TTY device.  
2 Make sure that your phone’s TTY feature is on  
and select the TTY mode you want to use.  
Circuit Reset — keeps a running total of all of  
your circuit data use, until you reset it.  
Circuit Lifetime — displays the total minutes of  
all of your circuit data use.  
3 Use your phone to enter phone numbers and  
make calls.  
Kbytes Reset — keeps a running total of the  
number of Kilobytes sent and received by your  
phone, until you reset it.  
38  
 
           
Making TTY Calls  
When you make a TTY call, these icons appear on  
the phone’s display:  
HCO (Hearing-Carry-Over) — You type text on  
your TTY device and listen to voice replies on  
your phone speaker.  
N Phone call is active.  
O Phone call is on hold.  
To change mode while not in a call:  
1 From the main menu, select Settings > Phone  
Calls > TTY > Type.  
2 Press A under Change.  
3 Scroll to the TTY mode you want.  
4 Press A under Select.  
TTY device features such as Turbo-Code,  
High-Speed, and Interruption are not supported by  
your phone. These features must be turned off or  
disabled to use your TTY device with your phone.  
When you make a TTY call, the call begins in the  
TTY mode you last selected.  
Turning On the TTY Feature  
Your phone’s TTY feature must be on if you want  
to make TTY calls, set the TTY mode, or change  
the TTY baud rate. To make sure the TTY feature  
is on:  
To change mode during a call using your phone:  
1 Press m.  
2 Select TTY > Type.  
3 Select the mode you want.  
From the main menu, select Settings > Phone  
Calls > TTY. This field must say On.  
To change mode during a call using your TTY  
device, issue one of the following commands:  
Choosing a Mode  
Your phone supports these TTY modes:  
“VCO please” — to select VCO mode  
“HCO please” — to select HCO mode  
“HCO off please” — to turn off HCO mode  
TTY You type and read text on your TTY  
device.  
VCO (Voice-Carry-Over) — You speak into your  
phone and read text replies on your TTY device.  
39  
 
   
Advanced Calling Features  
Important: When you are using HCO, the sound  
coming from your phone speaker may  
be uncomfortably loud. Use caution  
when putting the phone to your ear.  
(For information on setting the volume  
of your phone speaker, see “Setting the  
Volume” on page 65.)  
be connected to your destination number. Relay  
service works through a Communications Assistant  
who reads messages typed into a TDD/TTY device  
by a speech or hearing impaired individual to you.  
The Communications Assistant then types your  
spoken messages to the hearing or speech  
impaired individual. Telecommunications Relay  
Service is available 24 hours a day, 7 days a week,  
and every call is strictly confidential.  
Changing the TTY Baud Rate  
4 By default, your phone’s TTY baud rate is set to  
45.45, the baud rate required for TTY calls  
within the U.S. To make calls outside the U.S.,  
set your TTY baud rate to 50.0  
Note: Using 711 to reach Telecommunications  
Relay Service may not be available in all  
areas.  
Special Dialing Codes  
Call Restrictions  
You can prevent your phone from making or  
receiving long distance, incoming, and outgoing  
(except 911) calls.  
Contact Boost Mobile Customer Care for more  
information.  
Telecommunications Relay Service  
Boost Mobile supports services for communicating  
with speech and/or hearing impaired individuals.  
You can dial 711 to reach a local  
Telecommunications Relay Center. You will then  
40  
 
         
Boost MobileTM Phone  
Services  
Per-Line Blocking  
You can permanently block delivery of your phone  
number on every call you make.  
Contact Boost Mobile Customer Care to obtain  
these services or for additional information:  
To disable on a per-call basis:  
Press * 8 2 before dialing the call.  
Note: Some services are not available outside  
of the continental United States.  
Boost MobileTM 411  
The Directory that puts you straight through —  
Now there is no need to make 2 calls, memorize a  
number, or hunt for a pen to write a number down.  
Boost Mobile 411 is your mobile directory service  
that connects you straight through to the number  
you want.  
Caller ID  
Your phone automatically displays the phone  
number or name (if the 10-digit phone number is  
stored in your Contacts) of the person calling  
(unless blocked by the caller), enabling you to  
decide whether to take the call or forward it to voice  
mail.  
White Page Listings  
Caller ID information is not available on all calls.  
You can request a telephone number for any  
person, business, or government agency in the  
continental United States and Hawaii. Operators  
can also provide address information if available.  
Per-Call Blocking  
You can block delivery of your phone number to  
other Caller ID units for a single phone call:  
Yellow Page Listings  
You can ask the operator to perform a search by  
category if the specific business name is unknown.  
For example, you can request information for a surf  
shop near your home or school.  
Press * 6 7 before dialing the call.  
Your Boost Mobile phone number cannot be  
blocked from calls made to 911, 800, 855, 866,  
877, 888, or other toll-free phone numbers.  
41  
 
                 
Boost MobileTM Phone Services  
Nationwide Call Completion  
Boost Mobile 411 operators can connect you to  
any listing in the continental United States and  
Hawaii. If requested, the operator will stay on the  
line while connecting to the number.  
Movie Listings and Show  
Times  
Boost Mobile 411 operators have access to movie  
listings at most theaters in the continental United  
States and Hawaii. You only need to ask for a  
specific movie or movie theater to get current  
movies, locations or show times. Additional  
information such as running time, synopsis, and  
ratings are also available. Show times and listings  
are available 24-48 hours in advance.  
Driving Directions  
Boost Mobile 411 operators are able to provide  
directions to reach a specific destination.  
Operators will work with you to determine your  
starting point and provide clear directions to the  
destination.  
Local Event Information  
You can request information on local events such  
as sporting events, concerts, state and county fairs  
and other current events. Boost Mobile 411  
operators can provide dates, times, and locations  
for these events.  
Restaurant Reservations  
Boost Mobile 411 operators can assist in finding a  
restaurant and then coordinate reservations. A  
Boost Mobile 411 operator will confirm your  
reservation information through a return phone call.  
For your convenience, the reservation will be in  
your name.  
Note: Reservation service may not be available  
for all restaurants.  
42  
 
         
Setting Your Phone to Vibrate  
You can set your phone to vibrate instead of  
making a sound when you receive all phone calls,  
Boost Walkie-Talkie calls, messages notifications,  
and call alerts.  
Ring Tones  
To set the ring tone your phone makes when you  
receive phone calls, message notifications, or call  
alerts:  
1 From the main menu, select Ring Tones.  
2 Make sure VibeAll is set to Off.  
3 Scroll through the list of ring tones and select the  
one you want to assign. Vibrate sets your phone  
to vibrate instead of making a sound; Silent sets  
your phone to neither vibrate nor make a sound.  
1 From the main menu, select Ring Tones >  
VibeAll.  
2 Scroll left or right to set VibeAll to On.  
Tip: Pressing the volume controls to turn down  
the volume as far as possible sets VibeAll  
to On.  
Tip: Highlighting a ring tone lets you hear it.  
To set your phone to vibrate instead of making a  
sound for some features but not others:  
4 Press A under Assign.  
5 Scroll to the feature you want to assign the ring  
tone to.  
1 From the main menu, select Ring Tones.  
2 Make sure VibeAll is set to Off.  
3 Scroll through the list of ring tones to Vibrate.  
4 Press A under Assign.  
5 Scroll to the feature you want to set to make no  
sound.  
6 Press A under Select.  
Tip: A checkmark next to a feature means the  
current ring tone has been assigned to it. To  
remove the assignment: Scroll to the  
feature. Press A under Select.  
Note: To set ring options for Boost Walkie-Talkie  
calls, see “Setting Your Phone to Not  
Ring” on page 65.  
7 To assign the ring tone to other features, repeat  
step 5 through step 6.  
8 When you are finished, press A under Done.  
6 Press A under Select.  
7 To assign Vibrate to another feature, repeat  
step 5 through step 6.  
43  
 
           
Ring Tones  
8 When you are finished, press A under Done.  
Ring and Vibrate  
To set a your phone to ring and vibrate when you  
receive phone calls or call alerts:  
These icons indicate how the ringer is set.  
u DC/GC speaker set to off.  
1 From the main menu, select Ring Tones.  
2 Make sure VibeAll is set to Off.  
3 Scroll through the list of ring tones and select the  
one you want to assign.  
v The phone always vibrates instead of ringing.  
M The phone does not ring for phone calls.  
These icons may appear at the same time.  
4 Press m.  
5 Select Assign w/Vibe.  
6 Select the feature you want to set to ring and  
vibrate.  
Assigning Ring Tones to  
Contacts  
You can set the ring tone your phone makes when  
you receive phone calls or call alerts from  
someone you have stored in Contacts.  
7 When you are finished, press A under Done.  
This icon S appears on the display.  
Viewing Ring Tone  
Assignments  
1 From the main menu, select Ring Tones.  
2 Make sure VibeAll is set to Off.  
3 Highlight any ring tone.  
4 Press m.  
5 Select Overview.  
6 Scroll to view ring tones assigned to features  
and Contact entries.  
1 From the main menu, select Ring Tones.  
2 Make sure VibeAll is set to Off.  
3 Scroll through the list of ring tones to the one  
you want to assign. Highlighting a ring tone lets  
you hear it.  
4 Press A under Assign.  
5 Select A Contact.  
6 Scroll to the Contacts entry you want to assign  
the ring tone to.  
7 Press A under Select.  
44  
 
         
Downloading More Ring Tones  
Downloading More Ring  
Tones  
If you want to use other ring tones, you can  
download them into your phone for a fee. Go to  
www.boostmobile.com for a selection of custom  
ring tones and downloading instructions.  
Deleting Custom Ring Tones  
To delete a custom ring tone:  
1 From the main menu, select Ring Tones.  
2 Make sure VibeAll is set to Off.  
3 Scroll to the ring tone you want to delete.  
4 Press m.  
5 Select Delete.  
6 Press A under Yes to confirm.  
Note: Ring tones purchased from this web site  
may be downloaded only once. If you  
delete a ring tone from your phone, you  
must purchase it again to download it  
again.  
Managing Memory  
To view the amount of memory available for  
custom ring tones:  
1 From the main menu, select Ring Tones.  
2 Make sure VibeAll is set to Off.  
3 Highlight any ring tone.  
4 Press m.  
5 Select Memory Usage.  
Deleting custom ring tones frees memory.  
45  
 
           
Net Alert — access Two-Way messages you  
have received.  
Message Center  
The message center manages your messages.  
When you receive the following types of  
messages, you can access them through the  
message center:  
Voice mail messages  
Short Message Service (SMS) messages  
Two-Way messages  
You can listen to or view these messages, delete  
them, or continue to store them in the message  
center.  
Accessing the Message  
Center  
Press A under Mesg. -or-  
From the main menu, select Messages.  
Message Center Options  
Voice Mail — access voice mail messages you  
have received.  
SMS — access SMS messages you have  
received.  
46  
 
       
Setting Notification Options  
To control whether your phone sounds message  
notification tones while you are on phone calls:  
Receiving Messages  
When you receive a voice mail message, Short  
Message Service (SMS) message, or Net alert,  
you have 2 ways to access the message:  
1 From the main menu, select Settings > Phone  
Calls > Notifications.  
2 Choose the option you want:  
Respond to the message notification that  
appears when the message is received.  
Receive All Tones sound during calls for  
all types of messages.  
Dismiss the message notification and access  
the message later through the message center.  
Msg Mail Only Tones sound during calls  
for SMS messages; tones for all other types  
of messages are held until you end calls.  
Message Notifications  
When you receive a message, your phone notifies  
you with text on the display and a notification tone  
or vibration. You can access the message or  
dismiss the notification.  
Delay All Tones for all types of messages  
are held until you end calls.  
Note: Delay All is the default setting.  
3 Press A under Select.  
Tip: To set notification options during a call:  
Press m. Select In Call Setup >  
Notifications.  
If you dismiss the notification, the message is not  
deleted. It can be accessed through the message  
center.  
If you are not on a phone call when you receive a  
message, your phone sounds a notification tone  
every 30 seconds until you access the message,  
dismiss the notification, or the alert time-out  
expires.  
47  
 
       
Receiving Messages  
Message Center  
All your messages are stored in the message  
center. The message center shows how many  
messages you have of each type.  
To access your messages through the message  
center:  
1 Press A under Mesg. -or-  
From the main menu, select Messages.  
2 Scroll to the type of message you want to  
access.  
3 Press A under the display option on the left.  
Note: In order for you to access voice mail for  
the first time, you must access it by dialing  
into your voice mail box using your PTN. If  
there is already a message in your voice  
mail box, then you can access your voice  
mail through the message center.  
48  
 
 
Sending Unanswered Calls to  
Voice Mail  
To send a phone call to voice mail instead of  
answering it:  
Voice Mail Messages  
Receiving a Message  
When you receive a voice mail message, New  
Voice Mail Message appears on the display.  
Press e. -or-  
To call Boost Mobile’s voice mail system and listen  
to the message:  
Press A under No.  
If the caller leaves a message, this icon y  
appears on the display, reminding you that you  
have a new message.  
Press A under Call.  
To dismiss the message notification:  
Press A under Back. This icon y appears on  
the display, reminding you that you have a new  
message.  
Accessing Voice Mail from  
the Message Center  
1 From the main menu, select Message > Voice  
Mail.  
2 Press A under Call to call Boost Mobile’s voice  
mail system.  
49  
 
             
To change your greeting, press 3.  
Boost Mobile Voice Mail  
To access your personal options press 4.  
Note: To receive voice mail messages, you must  
If you press * while you are in a sub-menu, you  
will go to the previous menu. If you press **,  
you will go to the main voice mail menu. From the  
main voice mail menu, press # to exit voice mail.  
At any time, you may end the call by pressing e.  
first set up your voice mailbox.  
Setting Up Your Voice Mail  
Box  
Using your i215 phone, dial your 10-digit Boost  
Mobile Personal Telephone Number (PTN). For  
example: 7035557777. Follow the system  
instructions to create a new 4- to 7-digit password,  
record your name, and record a greeting. When the  
system says, “Thank you for using Boost Mobile  
Voice Mail,” your mailbox is set up.  
Playing Messages  
When you receive a new voice mail message, you  
can either listen to it immediately by pressing A  
under Call, or later by pressing A under Exit.  
These are options available while you are listening  
to your messages:  
If you are calling from a phone other than your  
i215, dial your 10-digit Boost Mobile PTN. When  
you hear the greeting, press the star key to access  
your voice mail box. The system will prompt you to  
enter your password. Enter the last 7 digits of your  
Boost Mobile PTN. For example: 5557777. This is  
your temporary password.  
Replay — press 1.  
Rewind to beginning of message — press 11.  
Pause or continue the current message — press  
2.  
Fast forward — press 3.  
Fast forward to end of message — press  
33.  
Play the date and time stamp — press 55.  
You are at the main voice mail menu when you  
hear the options listed below.  
To play your messages, press 1. (This option  
plays only if you have new or saved messages.)  
These options are available while a message is  
playing or after it has played:  
To record a message, press 2.  
50  
 
           
Changing Your Password  
Forward the message to another subscriber —  
Note: It is important that you choose a number  
that is easy for you to remember, but hard  
for someone else to guess. Passwords  
using all the same digits, for example  
4,4,4,4 or a sequential series of digits,  
1,2,3,4, will not be accepted.  
press 6.  
Delete the message — press 7.  
Reply to a message — press 8.  
Save the message — press 9.  
Skip to the next message — press #.  
5 Press ** to return to the main menu.  
Note: If you forget your password, contact  
Messages that are not saved or deleted remain in  
your mailbox as new messages. All messages are  
automatically deleted after 30 days.  
Customer Care.  
Recording Your Name  
When you send, reply to, or copy a message, your  
name response precedes the message. To record  
or re-record your name at any time:  
To retrieve deleted messages, press * 3.  
This option only applies to the current voice mail  
session. If you end the call, the messages will be  
permanently deleted.  
Important: After exiting the voice mail session, you  
cannot recover deleted messages.  
1 From the main voice mail menu, press 4 to  
access personal options.  
2 Press 4 to access personal preferences.  
3 Press 3 to access the record your name  
option.  
Changing Your Password  
1 From the main voice mail menu, press 4 to  
access personal options.  
4 Press 2 to record your name.  
2 Press 4 to access personal preferences.  
3 Press 1 to modify password.  
4 Enter your new password. It must be 4 to 7 digits  
long.  
5 Press ** to return to the main menu.  
Recording Your Active Greeting  
You may want to include one or all of the following  
options in your greeting so that callers will know  
they are available.  
51  
 
       
Boost Mobile Voice Mail  
Press 1 to send a numeric message.  
To record additional greetings:  
Press 2 to send an operator-assisted message.  
(This option is available only if you are a  
subscriber of Operator Assisted Messaging.  
Contact Boost Mobile Customer Care for more  
information.)  
1 From the main voice mail menu, press 3 to  
access the greetings menu.  
2 Press 4 to modify greetings.  
3 Enter the greeting number you wish to create or  
modify.  
4 Press 2 to record a greeting.  
Press # to skip the greeting and record a  
message immediately.  
5 Record your greeting and press # when you  
have finished.  
To record or alter your greeting at any time:  
1 From the main voice mail menu, press 3 to  
6 Press ** to return to the main menu.  
change your greeting.  
To select your active greeting:  
2 Press 1 to play, press 2 to record or  
re-record, or press 7 to delete your active  
greeting.  
3 Record your greeting and press # when you  
have finished.  
1 From the main voice mail menu, press 3 to  
access the greetings menu.  
2 Press 3 to select another greeting to be  
active.  
3 Enter the number of the greeting that you would  
like to be active. The system will confirm your  
active greeting number.  
4 Press 1 to play your active greeting.  
5 Press ** to return to the main menu.  
4 Press ** to return to the main menu.  
Advanced Voice Mail Features  
Multiple Greetings  
You can create up to 5 different greetings and  
designate which greeting will be your active  
greeting at any given time. The greeting that was  
recorded during your initial voice mail box setup is  
greeting 1. This is your default active greeting.  
52  
 
 
Advanced Voice Mail Features  
Greetings Schedule  
Automatic Playback  
You can choose to have your greetings  
By default, the playback mode of your voice mail  
service is set to normal. This feature automatically  
plays and saves new messages when you log in.  
To activate automatic playback:  
automatically activated based on a pre-determined  
time schedule. By activating the Greeting  
Schedule, Greetings 1, 2, and 3 will automatically  
play according to the time schedule listed below.  
1 From the main voice mail menu, press 4 to  
access personal options.  
2 Press 4 to access personal preferences.  
3 Press 2 to access playback preferences.  
4 Press 2 to switch between automatic and  
normal playback.  
5 Press ** to return to the main menu.  
Greeting 1 Evenings and 5:00 pm – 7:59 am,  
Weekends  
Monday – Friday  
24-hours, Saturday  
and Sunday  
Greeting 2 Weekday  
Mornings  
8:00 am – 11:59 am  
Monday – Friday  
Changing the Playback Order of Messages  
Greeting 3 Weekday  
Afternoons  
Noon – 4:59 pm  
Monday – Friday  
You can select the order in which you want  
unheard messages to be played. You may listen to  
the last received message first, or you may listen to  
the first received message first. To select the order  
in which new messages should be played:  
To activate the greeting schedule:  
1 From the main voice mail menu, press 3 to  
access the greetings menu.  
1 From the main voice mail menu, press 4 to  
access personal options.  
2 Press 9 to activate your greeting schedule.  
3 Press ** to return to the main menu.  
2 Press 4 to access personal preferences.  
3 Press 2 to access playback preferences.  
4 Press 1 to switch between the playback orders.  
5 Press ** to return to the main menu.  
Note: The greeting schedule, when on, will  
override any other greeting that you may  
set as active. If a greeting is not recorded,  
a system standard greeting will be played.  
53  
 
Boost Mobile Voice Mail  
Recording, Forwarding, and Replying to  
Messages  
Delivery Options  
After you have created a message, you can assign  
the message to a category before you send it.  
Below is a list of the options that can be applied to  
a message:  
These functions allow you to record and send,  
reply to, or forward a message to an assigned  
destination address or group list number. If you  
record a complete or partial message, but do not  
send it, Boost Mobile Voice Mail service will refer to  
this message as an “in preparation” message.  
Urgent — Recipient will hear this message  
before other messages.  
Private — Recipient cannot copy the message  
to another mailbox or phone number.  
Notification of Non-Delivery You will be  
notified if the recipient has not listened to your  
message by a certain date and time.  
To record and send a message:  
1 From the main voice mail menu, press 2 to  
record a message.  
2 Record your message and press # to end the  
message.  
3 Press 9 at the prompt to indicate that you  
want to send the message or press 5 for  
delivery options.  
4 Enter the mailbox number and/or group list  
number(s). (A mailbox number is the 10-digit  
Boost MobileTM PTN of a Boost Mobile customer.  
The Boost Mobile customer must be in your  
local calling area. The name of the recipient  
plays if it is recorded.)  
Future Delivery — You can specify a time and  
date (up to 3 months in advance) for the  
message to be delivered.  
Note: All dates must have digits in the MM/DD  
format (2 digits for the month and 2 digits  
for the date). For example, January 2nd  
would be 0102.  
Important: Once a message has been sent for  
future delivery, it cannot be retrieved or  
deleted.  
5 Press # to send.  
6 Press ** to return to the main menu.  
To set a special delivery option:  
Note: You can only send messages using this  
method to Boost Mobile customers in your  
home market.  
1 After recording your message, but before  
sending it, press 5 for delivery options.  
54  
 
Advanced Voice Mail Features  
To set up a group list:  
2 Press the number that corresponds with the  
desired delivery option:  
1 From the main voice mail menu, press 4 to  
access personal options.  
2 Press 2 to access your Group Lists.  
3 Press 2 to create a Group List.  
4 Enter the 1- or 2-digit group list number and  
press #.  
5 Record a name for the list and press #.  
6 Select group members by mailbox number,  
group list, or name.  
Press 1 for urgent.  
Press 2 for private.  
Press 3 for notification of non-delivery. At  
prompt, specify time and date.  
Press 4 for future delivery of messages. At  
prompt, specify time and date.  
Press 9 to send the message immediately.  
3 The list of options will be presented again.  
Select an additional option or press 9 to send  
the message.  
4 Enter the destination mailbox or group list  
number of the recipient(s).  
7 Press # to save all entries added to the list.  
8 Press ** to return to the main menu.  
To modify a group list:  
5 Press # to send.  
6 Press ** to return to the main menu.  
1 From the main voice mail menu, press 4 to  
access personal options.  
2 Press 2 to access group lists.  
3 Press 4 to modify a group list. Enter the  
number of the group list you want to modify.  
4 Press 1 to add a new recipient.  
5 Press # to save your changes.  
6 Press ** to return to the main menu.  
Working With Group Lists  
This feature enables you to create a list and assign  
it a unique name. Then, you can add mailbox  
numbers, group lists, or individuals. Once you  
create a list you can send a voice message to  
everyone on the list by entering the group list  
number. You can have up to 40 group lists. Each  
list can hold up to 50 addresses.  
Deleting a group list:  
1 From the main voice mail menu, press 4 to  
access personal options.  
55  
 
 
Boost Mobile Voice Mail  
2 Press 2 to access group lists.  
3 Press 3 to delete a group list.  
4 Enter the number of the group list you want to  
delete. The system will play the name of the  
group list.  
To enable or disable message forwarding,  
press 3.  
To change the forwarding type, press 2.  
4 Press ** to return to the main menu.  
5 Press # to delete the list.  
6 Press ** to return to the main menu.  
Message Forwarding  
Note: You can only forward messages to Boost  
Mobile customers in your home market.  
This feature allows you to program your phone to  
automatically forward incoming messages to  
another mailbox. There are 2 types of forwarding:  
notified and silent. Notified forwarding prompts the  
caller that the message will be forwarded. Silent  
forwarding does not prompt the caller that the  
message will be forwarded.  
To modify forwarding options,  
1 From the main voice mail menu, press 4 to  
access personal options.  
2 Press 5 to modify forwarding options.  
3 Select the applicable option below:  
To create a forwarding number, press 2.  
If you have already created a forwarding  
number, press 2 to modify the number.  
56  
 
 
SMS and Boost MobileTM  
Text and Numeric  
Messages  
Receiving a Message  
When you receive a text and numeric message,  
New Text Message appears on the display.  
To view the message:  
1 Press A under Read.  
SMS Messages  
Short Message Service (SMS) messages are short  
text messages, also called text and numeric  
messages. You can send SMS messages through  
any email account or on www.boostmobile.com.  
2 If the message fills more than one screen, scroll  
to read it.  
3 To keep the message, press A under Save. -or-  
To delete the message, scroll to the end of the  
message and press A under Delete.  
Your phone receives SMS messages sent to its  
SMS address, but does not send SMS messages.  
To dismiss the message notification:  
Press A under Back. This icon w appears on  
the display, reminding you that you have a new  
message.  
Your phone's SMS address is your  
If your phone is powered off when you receive a  
message, your phone notifies you the next time  
you power it on. If you are out of your coverage  
area, your phone alerts you when you return to  
your coverage area.  
Reading from the Message Center  
1 From the main menu, select Messages > SMS.  
2 Scroll to the message you want to read.  
3 Press A under Read.  
4 If the message fills more than one screen, scroll  
to read it.  
Your phone attempts to deliver these messages for  
up to 7 days.  
5 To keep the message, press A under Save. -or-  
To delete the message, scroll to the end of the  
message and press A under Delete.  
57  
 
         
SMS and Boost MobileTM Text and Numeric Messages  
When you receive a Boost Mobile text message,  
your phone notifies you with a Web alert. Each  
Web alert lets you view the Boost Mobile text  
message associated with it.  
Calling and Storing Numbers  
If an SMS message you receive contains a phone  
number, you can call that number by pressing s  
while viewing the message.  
Web alerts appear in the message center. Boost  
Mobile text messages appear in the Boost Mobile  
Wireless Web Services browser.  
If an SMS message you receive contains a phone  
number, Boost Walkie Talkie number, you can call  
or send a call alert to that number, or store that  
number to Contacts. Press m while viewing the  
message to access these options.  
Receiving a Message  
When you receive a Boost Mobile text message, a  
Web alert notification appears on the display.  
To call the number, select Call Back.  
To send a call alert, select Alert, then press the  
To view the message:  
PTT button.  
Press A under Goto.  
To store the number to Contacts, select Store  
Number.  
This lets you read the message through Boost  
Mobile Wireless Web Services.  
Boost MobileTM Text Messages  
and Web Alerts  
Boost Mobile text messages can be sent and  
received through any email account and on  
www.boostmobile.com. Your phone sends and  
receives Boost Mobile text messages through  
Boost Mobile Wireless Web Services.  
To dismiss the Web alert notification:  
Press A under Back. This icon w appears on  
the display, reminding you that you have a new  
Web alert.  
Your phone's Boost Mobile Text Messaging  
address is [email protected].  
58  
 
         
Boost MobileTM Numeric Messages  
Select Sent to send a previously sent message.  
Select the sent message you want to send and  
select Ok.  
Deleting Web Alerts  
When you delete a Web alert, the Boost Mobile  
text message is not deleted, but it is no longer  
accessible through the message center. You can  
still access the message through Boost Mobile  
Wireless Web Services.  
4 Press A under Send.  
To send a message to a sent address:  
1 Select the phone number or email address you  
want to send to.  
2 Select Compose New to send a new message.  
-or-  
1 From the main menu, select Messages.  
2 With Web Alert highlighted, press A under  
Goto.  
3 Press m.  
4 Select Delete.  
Select Sent to send a previously sent message.  
Select the sent message you want to send and  
select Ok.  
Sending Boost Mobile Text Messages  
To send a Boost Mobile text message from your  
phone:  
3 Press A under Send.  
Boost MobileTM Numeric  
Messages  
Boost MobileTM Numeric Messaging is available  
through Boost Mobile Voice Mail. These messages  
can be displayed directly on your i215 phone. To  
leave a numeric message:  
1 From the main menu, select Web > Text  
Messaging > Send Message.  
2 If you are sending the message to a new  
address, select New Address. -or-  
If you are sending the message to an address  
you already sent a message to, select Sent  
Address. Select Ok.  
The caller must press “1” during your Voice Mail  
greeting.  
3 Select Compose New to send a new message.  
-or-  
Once the caller presses “1” only numeric  
messages can be sent.  
59  
 
     
SMS and Boost MobileTM Text and Numeric Messages  
These messages appear one you phone as SMS  
messages.  
60  
 
If you decide Boost Mobile Wireless Web is not for  
you, simply call Boost Customer Care and ask your  
Care Representative to cancel the Boost Mobile  
Wireless Web service.  
Boost Mobile Wireless  
Web Services  
Boost Wireless Web is a service that lets you  
access Internet based information directly from the  
screen of your WAP (Wireless Application  
Protocol) enabled phone. In the palm of your hand,  
you can access the Boost Mobile Wireless Web  
Services to:  
Starting the Microbrowser  
Just as you use Netscape Navigator® or Microsoft®  
Internet Explorer to browse the Web from your  
desktop, the microbrowser allows you to explore  
and use a variety of Internet services. To begin  
using the Boost Mobile Wireless Web:  
Send and receive email  
Check surf and snow reports, and sports scores  
1 Press m to access the Main Menu.  
2 Scroll to Web.  
3 Press A under SELECT.  
4 Your home page displays.  
Find your nearest movie location and show  
times  
Check your daily horoscope  
Make CD purchases  
Access your account  
and much more  
Note: The first time you access Web, you will be  
asked to enable security to ensure your  
information remains private and secure.  
Press A under Yes. The phone will  
display: Generating…, Computing…,  
Sending))))).  
You may be asked to (re)enable  
security as Boost Mobile adds new  
services or upon your return to the U.S.  
after traveling.  
Your i215 phone will be automatically set up for  
Boost MobileTM Wireless Web as soon as you  
activate your account. Please refer to  
boostmobile.com for pricing on Boost Wireless  
Web Services.  
61  
 
     
Boost Mobile Wireless Web Services  
When transmitting highly personal or  
sensitive data, such as a credit card  
number, you will see the Secure Data icon  
{. This icon indicates that the data is  
encrypted during transmission.  
Scroll — A scroll bar on the left of the phone’s  
display indicates that additional text can be  
viewed. Scroll using the navigation key.  
Tip: While navigating through Boost Mobile  
Wireless Web screens, a number may  
appear to the left of the application or topic  
you want to access. Press the  
5 Scroll to highlight the service you wish to access  
and press A under Ok. -or-  
corresponding number on the keypad for  
quicker access to that application or topic.  
Press the number shown to the left to  
automatically jump to that service.  
When transmitting highly personal or sensitive  
data, such as a credit card number, this icon  
Eappears, indicating that the data is encrypted  
during transmission.  
Press * to return to the previous screen.  
To return to the home page, press e.  
6 To exit the browser, press e until the idle  
screen displays. -or-  
Note: You may be asked to (re)enable security  
as Boost Mobile adds new services or  
upon your return to the U.S. after  
traveling.  
Press and hold m. The Browser Menu screen  
displays with Exit Browser highlighted.  
Press A under OK. When you re-enter Web,  
you will enter on the page from which you exited  
For multimedia demos, Customer Quick Start  
Guides, and other instruction for Boost Mobile  
Wireless Web Services, go to  
Boost MobileTM Wireless Web  
Navigation Keys  
www.boostmobile.com.  
Home — Press e to return to your home  
page.  
Back — Press * to return to a previous  
screen.  
62  
 
 
To delete this number, press and hold A under  
Delete.  
Call Forwarding  
Call forwarding sends calls to the phone numbers  
you specify. You can forward all calls to one  
number or forward missed calls to different  
numbers depending on the reason you missed the  
call.  
7 To enter the number you want to forward calls to:  
Enter the number using your keypad. -or-  
Press A under Search. Select Contacts,  
Recent Calls, or Memo. Select the number you  
want to enter.  
Forwarding All Calls  
8 Press A under Ok.  
When you set your phone to forward all calls, an  
icon appears in the top row of the display:  
All your calls are now forwarded to the number you  
specified.  
Tip: In some fields, you can select an option by  
scrolling left or right instead of pressing A  
under Change.  
G Phone line 1 is active; calls to phone line 1  
are being forwarded.  
To forward all calls:  
Turning Off Call Forwarding  
If you don’t want all your calls forwarded, turn the  
feature off:  
1 From the main menu, select Call Forward.  
2 Press A under Change.  
3 Select All Calls.  
4 Scroll to To.  
5 Press A under Change.  
6 If you specified a forwarding number for all calls  
before, this number displays. Press A under  
Change.  
1 From the main menu, select Call Forward.  
2 Press A under Change.  
3 Select All Calls.  
4 Scroll to To.  
5 Press A under Change.  
6 Scroll to Off.  
To forward calls to this number, press A under  
Ok. -or-  
7 Press A under Select.  
63  
 
             
Call Forwarding  
All your calls are now sent to your phone.  
6 If you specified a forwarding number for this type  
of call before, this number displays. Press A  
under Change.  
Calls you miss are forwarded according to the  
options set for missed calls. By default, missed  
calls are forwarded to voice mail.  
To forward calls to this number, press A under  
Ok and go to step 9. -or-  
Forwarding Missed Calls  
You can specify a forwarding number for each type  
of missed call:  
To delete this number, press and hold A under  
Delete.  
7 To enter the number you want to forward this  
type of call to:  
If Busy — Your phone is on a call or transferring  
data.  
Enter the number using your keypad. -or-  
If No Answer You do not answer on the first  
4 rings.  
Press A under Search. Select Contacts,  
Recent Calls, or Memo. Select the number you  
want to enter.  
If Unreachable Your phone is out of  
coverage or powered off.  
8 Press A under Ok.  
Note: If you want a type of missed call sent to  
voice mail, the call forwarding number for  
that type of missed call must be your  
voice mail access number.  
9 Repeat step 4 through step 8 for No Answer  
and If Unreachable.  
When you are finished, press A under Back.  
To forward missed calls:  
Viewing Call Forwarding  
Settings  
1 From the main menu, select Call Forward.  
2 With To highlighted, press m.  
3 Select Retrieve Status.  
1 From the main menu, select Call Forward.  
2 Press A under Change.  
3 Select Detailed.  
4 Scroll to If Busy to specify a forwarding number  
for calls received when your phone is busy.  
5 Press A under Change.  
64  
 
       
See “Volume Features” on page 67.  
Customizing Your Phone  
Setting the Volume  
To set the volume of the sound coming from the  
phone’s earpiece or speaker:  
Setting Your Phone to Not  
Ring  
To set your phone to make no sound when you  
receive phone calls, Boost Walkie-Talkie calls,  
message notifications, and call alerts, see “Setting  
Your Phone to Vibrate” on page 43.  
1 From the main menu, select Settings > Volume.  
2 Scroll to Earpiece to set the earpiece volume.  
-or-  
To set your phone to vibrate instead of making a  
sound when you receive Boost Walkie-Talkie calls,  
even if you want your phone to ring for other  
features:  
Scroll to Speaker to set the speaker volume.  
3 Press A under Change.  
4 To select the volume:  
1 From the main menu, select Settings > DC/GC  
Options > Alert Type.  
Scroll left or right. -or-  
Press the volume controls.  
5 Press A under Ok.  
Tip: If Alert Type does not appear: From the  
main menu, select Ring Tones. Make sure  
VibeAll is set to Off. Repeat step 1.  
To set the volume of the phone’s ring:  
Press the volume controls.  
2 Press A under Change.  
3 Scroll to Vibrate.  
For another way to set the volume of the phone’s  
ring, or the volume of many other sounds your  
phone makes:  
4 Press A under Select.  
Seeing the Display Better  
To set the contrast of the display:  
1 From the main menu, select Settings > Volume.  
2 Scroll to the option you want and make the  
change. Choose Line 1 to set the volume of the  
phone’s ring when you get a call on that line.  
1 From the main menu, select Settings >  
Display/Info > Contrast.  
65  
 
                   
Customizing Your Phone  
2 Press A under Change.  
3 Scroll left or right to set the contrast.  
4 Press A under Ok.  
Wallpaper — changes the wallpaper that  
appears on the idle screen.  
Backlight — controls how long the backlight  
stays on after you make or receive a call.  
Using a Headset  
If you use a headset or similar device with your  
phone, you can set your phone to send incoming  
sound to the headset only, or to the headset and  
the speaker at the same time:  
Clock — controls whether the time and date  
appears on the idle screen, sets the format of  
the time and date, and sets the year.  
Contrast — sets the contrast on the display.  
See “Seeing the Display Better” on page 65.  
Language — sets the language that your phone  
displays.  
1 From the main menu, select Settings >  
Advanced > Headset/Spker.  
2 Press A under Change.  
3 Scroll to HdsetOnly to send incoming sound to  
the headset only. -or-  
Phone Calls Features  
The Phone Calls menu controls how your phone  
handles phone calls:  
Scroll to Hdset&Spkr to send incoming sound to  
the headset and the speaker at the same time.  
Set Line — sets phone line 1 as the active line  
for outgoing calls.  
4 Press A under Select.  
Any Key Ans — If this feature is on, you can  
answer calls by pressing any key on the keypad.  
Auto Redial — sets your phone to automatically  
redial calls you make when the system is busy.  
Using Settings  
Settings contains many submenus that let you  
customize your phone.  
Auto Ans — sets your phone to automatically  
answer an incoming call after a specified  
number of rings. When this feature is on, the  
phone answers by connecting you to the caller;  
it does not send the call to voice mail, unless  
you are out of coverage or on the line.  
Display/Info Features  
The Display/Info menu controls how the keypad  
and display appear:  
66  
 
                   
Using Settings  
Minute Beep — causes a beep to sound every  
Earpiece — sets the volume of sound coming  
minute of an active call.  
out of the earpiece.  
Call Duration — causes the duration of a call to  
appear on the phones display when the call  
ends.  
TTY — lets you use your phone with a TTY  
device. See “Making TTY Calls” on page 38.  
Speaker — sets the volume of sound coming  
out of the speaker.  
Keypad — sets the volume of sound associated  
with pressing keys and buttons.  
Data — sets the volume of sounds that notifies  
you that you are receiving a circuit data call.  
Notifications — See “Setting Notification  
Options” on page 69.  
Personalize Features  
The Personalize menu makes main menu items  
easier to access.  
DC (Walkie-Talkie Options) Options  
Features  
The Walkie-Talkie Options menu controls how your  
phone handles Boost Walkie-Talkie calls.  
Menu Options Reorder Menu lets you  
change the order of the items on the main menu  
by grabbing and moving them; Add/Remove  
Apps lets you create a shortcut to a Java  
application on the main menu.  
One Touch DC — See “Setting One Touch  
Boost Walkie-Talkie” on page 37.  
Alert Type — controls how your phone notifies  
you when you receive Boost Walkie-Talkie calls.  
See page 65.  
Up Key — sets the main menu item you access  
when you scroll up from the idle screen.  
Down Key — sets the main menu item you  
access when you scroll down from the idle  
screen.  
Left Key — sets the main menu item you access  
when you scroll left from the idle screen.  
Volume Features  
The Volume menu sets the volume of sounds your  
phone makes:  
Line 1 — sets ring volume for phone line 1.  
Right Key — sets the main menu item you  
access when you scroll right from the idle  
screen.  
Messages — sets the volume of message  
notifications.  
67  
 
       
Customizing Your Phone  
Left Sftkey — sets the main menu item you  
access when you press the left option key from  
the idle screen.  
SIM PIN — enables and disables your phone’s  
SIM PIN security feature. See “Turning the PIN  
Requirement On and Off” on page 12.  
Right Sftkey — sets the main menu item you  
access when you press the right option key from  
the idle screen.  
GPS PIN — enables and disables your phone’s  
GPS PIN security feature. See “Setting the GPS  
PIN Security Feature” on page 76.  
Power Up — sets the main menu item you see  
when you power on your phone. To set the idle  
screen to be the first thing you see when you  
power on your phone, select Default Ready.  
Change Passwords — changes your phone  
unlock code, security code, SIM PIN, and GPS  
PIN.  
Advanced Features  
The Advanced menu contains advanced and rarely  
used Settings features.  
Security Features  
The Security menu lets you turn security features  
on and off and change passwords:  
Alert Timeout — controls the amount of time a  
tone continues to sound when you receive a  
message notification or call alert.  
Phone Lock — turns on a feature that locks  
your phone, either immediately or automatically  
after a set period of inactivity. An unlock code is  
required to enable this feature, to unlock the  
phone, and to set a new Unlock code. Contact  
Boost Mobile Customer Care for your default  
unlock code.  
Headset/Spker — See “Using a Headset” on  
page 66.  
Connectivity Network ID sets the phone’s  
network IDs and their roaming options under the  
direction of Boost Mobile Customer Care;  
Master Reset lets Boost Mobile Customer Care  
reset your service in the event of a security or  
provisioning problem.  
Keypad Lock — locks the phone’s keypad,  
either immediately or automatically after a set  
period of inactivity. See “Locking the Keypad” on  
page 14 for more information on locking and  
unlocking the keypad.  
68  
 
           
Optional Features  
Reset Defaults Reset Settings returns all  
settings to their original defaults; Reset All  
returns all settings to their original defaults and  
erases all stored lists. Use only under the  
direction of Boost Mobile Customer Care.  
Return to Home — controls how long the recent  
calls list displays after calls.  
Phone Only — prevents your phone from  
making or receiving Boost Walkie-Talkie calls.  
Baud Rate — sets the baud rate at which your  
phone communicates with a laptop computer,  
PC, or similar device.  
Optional Features  
Speakerphone, VoiceRecord, and Voice-Activated  
Dialing can be purchased for an additional fee on  
www.boostmobile.com.  
69  
 
           
If your phone is connected to a laptop computer or  
similar device, software running on that device can  
request your location. To protect your privacy, you  
can control whether these requests are granted.  
GPS Enabled  
Your phone’s GPS Enabled feature uses  
information from Global Positioning System (GPS)  
satellites orbiting the Earth to determine the  
approximate geographical location of your phone,  
expressed as latitude and longitude. The  
IMPORTANT: Things to Keep  
in Mind  
If you are using the GPS feature of your phone  
while driving, please give full attention to driving  
and to the road.  
availability and accuracy of this location  
information (and the amount of time that it takes to  
calculate it) will vary depending on the environment  
in which you are using the GPS feature. For  
example, GPS location fixes are often difficult to  
obtain indoors, in covered locations, between high  
buildings, or in other situations where you have not  
established a clear broad view of the sky. SEE:  
“IMPORTANT: Things to Keep in Mind”.  
Where adequate signals from multiple satellites  
are not available (usually because your GPS  
antenna cannot establish a view of a wide area of  
open sky), the GPS feature of your phone WILL  
NOT WORK. Such situations include but are  
not limited to:  
When you make a 911 emergency call, the GPS  
feature of your phone can help emergency  
personnel locate you if your phone has adequate  
access to GPS satellite signals and your  
emergency response center is equipped to process  
such information.  
In underground locations  
Inside of buildings, trains, or other covered  
vehicles  
Under any other metal or concrete roof or  
structure  
You can also use the GPS feature to view your  
approximate location. Location information  
appears on the phone’s display.  
Between tall buildings or under dense  
tree-cover  
Near a powerful radio or television tower  
70  
 
         
Making an Emergency Call  
When your GPS antenna is covered (for  
example, by your hand or other object) or  
facing the ground  
information and the time needed to obtain it will  
vary depending on circumstances, particularly the  
ability to receive signals from adequate numbers of  
satellites.  
In temperature extremes outside the  
operating limits of your phone  
On emergency calls, your phone uses assistance  
information from the phone network to improve the  
speed and accuracy of your phone’s location  
calculation: if such assistance information  
becomes unavailable, it may reduce the speed and  
accuracy of the location calculation.  
Walking or driving very slowly may also  
substantially reduce GPS performance.  
Even where location information can be  
calculated in such situations, it may take much  
longer to do so, and your location estimate may  
not be as accurate. Therefore, in any 911 call,  
always report the location to the emergency  
response center if you can and if you cannot,  
remain on your phone for as long as the  
emergency response center instructs you.  
The satellites used by the GPS feature of your  
phone are controlled by the U.S. government and  
are subject to changes implemented in accordance  
with the Department of Defense GPS user policy  
and the Federal Radionavigation Plan. These  
changes may affect the performance of the GPS  
feature of your phone.  
Even where adequate signals from multiple  
satellites are available, your GPS feature will  
only provide an approximate location, often  
within 150 feet (45 meters) but sometimes  
much further from your actual location. Advice  
on how to improve GPS performance is  
provided in “Enhancing GPS Performance” on  
page 73.  
Making an Emergency Call  
Dial 911 to be connected to an emergency  
response center. If you are on an active call, you  
must end it before calling 911.  
When you make an emergency 911 call, the GPS  
feature of your phone begins to seek information to  
calculate your approximate location. It will take  
the GPS feature of your phone some time to  
determine your approximate location. Even  
where your phone has good access to sufficient  
While the GPS feature of your phone can be a  
valuable navigational aid, it does not replace the  
need for careful navigating and good judgment.  
Never rely solely on one device for navigation.  
Remember that the accuracy of the location  
71  
 
     
GPS Enabled  
GPS satellite signals and network assist data, it  
may take 30 seconds or more to determine the  
approximate location. This time will increase where  
there is reduced access to satellite signals. When  
your approximate location is determined, it is made  
available to the appropriate emergency response  
center.  
If your phone does not have adequate access to  
GPS satellites signals, the location of the nearest  
cell tower in contact with your phone is  
automatically made available to the emergency  
response center, if the center has the capability to  
receive such information.  
See “Enhancing GPS Performance” on page 73 for  
information on how to help your phone determine  
your location.  
In some cases, your local 911 emergency  
response center may not be equipped to  
receive GPS location information. For this  
reason, and because the GPS location information  
reported is only approximate or may not be  
available in your location (see “IMPORTANT:  
Things to Keep in Mind” on page 70), always  
report your location to the 911 operator you  
speak to when making an emergency call, if able,  
just as you would when using a phone without GPS  
capabilities.  
Viewing Your Approximate  
Location  
1 From the main menu, select GPS > Position.  
2 Scroll to view the entire screen.  
This displays the following information about the  
last time your location was calculated:  
Note: If you are concerned about whether your  
local 911 emergency response center is  
equipped to receive GPS location  
The time (as Greenwich Mean Time) and date  
that the location was last calculated  
The approximate location, expressed as latitude  
and longitude  
information, contact your local authorities.  
In general, if your phone has access to signals  
from more GPS satellites, your location will be  
determined faster and more accurately than if your  
phone has access to signals from fewer GPS  
satellites.  
The estimated accuracy of the calculated  
location. This estimate of accuracy is only a very  
rough estimate and may vary substantially from  
the actual accuracy of the approximate location  
information reported.  
72  
 
   
Enhancing GPS Performance  
If you received a phone call or alert while  
attempting to determine your location, the Position  
screen will disappear, but your phone will continue  
attempting to determine its location. If it is  
successful, the new location information will be  
displayed the next time you view the Position  
screen.  
The number of satellites used to calculate the  
location. In general, more satellites make for  
better accuracy.  
To calculate your location again:  
Press A under Rfrsh.  
It may take your phone several minutes to  
complete the process of determining your location.  
During this time, a message usually appears on  
your phone’s display saying your phone is  
scanning for satellites. For tips on getting the best  
location calculation, see “Enhancing GPS  
Performance”.  
Enhancing GPS Performance  
Sometimes the GPS feature of your phone may be  
unable to complete a location calculation  
successfully. If this happens when you are making  
an emergency call, the location of the nearest cell  
tower in contact with your phone is made available  
to the appropriate emergency response center if  
the center has the capability to receive such  
information. If this happens when you are trying to  
view your location on the phone’s display, you will  
see a message indicating that your phone cannot  
access satellites.  
The Position screen displays the updated  
information.  
To cancel a location calculation before it is  
completed:  
Press A under Cancel to return to the Position  
screen. -or-  
To improve accuracy and increase your chances of  
a successful calculation, do the following while  
your phone is determining your approximate  
location:  
Press e to return to the idle screen.  
Each time approximate location of your phone is  
calculated, the latest location information is stored  
in your phone and remains there even when your  
phone is powered off. You will see this information  
the next time you view the Position screen.  
73  
 
   
GPS Enabled  
Stay in the open. The GPS feature works best  
where there is nothing between your phone and  
a large amount of open sky. If possible, go  
outside, away from tall buildings and foliage.  
While performance in a building is improved by  
moving closer to windows, glass with certain sun  
shielding films may block satellite signals.  
Stand still. If possible, stand still until your phone  
is finished determining your location. Moving  
your phone at a walking pace while your phone  
is calculating your approximate location may  
substantially decrease GPS performance.  
In a car. When using the GPS Enabled feature in  
a car, position your phone so that the GPS  
antenna has good access to GPS signals  
through the car’s windows. Typically, the GPS  
antenna has best access to GPS signals in a car  
when placed near a window.  
Note: Although moving your phone at a walking  
pace decreases GPS performance,  
moving it at the speed of a moving car  
does not.  
Hold your phone to enhance reception. Signals  
from GPS satellites are transmitted to your GPS  
antenna, which is inside the back of your phone,  
opposite the earpiece, above the label with your  
service provider’s name on it. Hold your phone  
away from your body, giving the antenna clear  
access to satellite signals. Do not cover the  
antenna area with your fingers or anything else.  
GPS antenna area  
Stay in network coverage. Depending on who  
your service provider is, the network will provide  
your phone with information that helps  
determine your location more quickly and  
accurately.  
Updating Satellite Almanac  
Data  
Another way to keep the GPS feature of your  
phone working well is to keep your satellite  
almanac data up to date.  
74  
 
   
Setting Privacy Options  
The United States government maintains an  
almanac of data about where GPS satellites are as  
they orbit the Earth. This information is available to  
your phone. Keeping your satellite almanac up to  
date helps your phone determine your location  
more quickly.  
Restricted — No software applications may  
view the location of your phone. However,  
location information may still be available to the  
phone’s owner, fleet manager, or account  
administrator.  
Unrestricted — All applications may view the  
location of your phone, without notifying you.  
The almanac contains information about the  
location of satellites, their operational status, and  
other satellite information. Keeping this information  
updated enhances the performance of your GPS  
feature. In most cases, your phone will be able to  
get a fix in strong satellite signal conditions with  
outdated almanac data, but it may take longer.  
By Permission — When an application  
attempts to view the location of your phone, you  
will be prompted to give permission. However,  
location information may still be available to the  
phone’s owner, fleet manager, or account  
administrator.  
Note: When you make an emergency call, your  
phone does not rely upon the almanac to  
determine your location.  
Note: Privacy options do not apply to the  
transmission of location information  
during emergency 911 calls.  
If your satellite almanac data is out of date, your  
phone may prompt you to update it. Follow the  
instructions that appear on the phone’s display.  
You may be asked to go to a web site or call a  
customer care number.  
To set your GPS privacy options:  
1 From the main menu, select GPS > Privacy.  
2 If your GPS PIN security feature is enabled,  
enter your GPS PIN. (See “Setting the GPS PIN  
Security Feature” for more information.)  
3 Scroll to the privacy setting you want.  
4 Press A under Select.  
Setting Privacy Options  
Your phone’s GPS privacy options control whether  
software applications may view the location of your  
phone.You may set your phone to one of these  
GPS privacy options:  
75  
 
   
GPS Enabled  
3 Press A under Ok.  
4 Enter the new 4- to 8-digit GPS PIN.  
5 Press A under Ok.  
6 Enter the new 4- to 8-digit GPS PIN to confirm.  
7 Press A under Ok.  
Setting the GPS PIN Security Feature  
To prevent your GPS privacy settings from being  
altered without your knowledge, your GPS privacy  
option can be protected by a PIN.  
When you receive your phone, the GPS security  
feature is turned off, so you do not have to enter a  
GPS PIN to access your GPS privacy options. If  
you turn this feature on, you will be required to  
enter a GPS PIN to access your GPS privacy  
options.  
Using GPS with Map Software  
You can use the GPS feature of your phone to  
provide approximate location data to a laptop  
computer or similar device that is running  
interactive map software such as that made by  
DeLorme or Microsoft. This way, if your phone has  
good access to GPS signals, your approximate  
position on a map can be made available as you  
travel in a vehicle.  
To turn the GPS Enabled security feature on or off:  
1 From the main menu, select Settings >  
Security > GPS PIN.  
2 Scroll to On or Off.  
3 Press A under Select.  
4 Enter the current GPS PIN.  
To do this, connect your phone to your laptop (or  
other device) with a data cable and set your phone  
to transmit data (see “Getting Started” on page 77).  
Your phone then provides your approximate  
location to the device running the map software,  
which displays your location on a map. Your phone  
provides an updated location every second and the  
map software displays your changing location on  
its map.  
Note: When you receive your phone, your GPS  
PIN is 0000.  
5 Press A under Ok.  
To change your GPS PIN:  
1 From the main menu, select Settings >  
Security > Change Password > GPS PIN.  
See “Enhancing GPS Performance” on page 73 for  
more details on obtaining good location  
information.  
2 Enter the current GPS PIN.  
Note: When you receive your phone, your GPS  
PIN is 0000.  
76  
 
         
Using GPS with Map Software  
Note: Because your phone is continuously  
determining your location, using the GPS  
feature of your phone with map software  
uses the phone’s battery power quickly.  
Software Compatibility  
Your phone sends location information to your  
laptop or other device using the standard National  
Marine Electronics Association (NMEA) format.  
Your phone supports output messages in  
NMEA-0183 format and supports the following  
NMEA-0183 sentences: GGA, GLL, GSA, GSV,  
RMC, and VTG.  
2 Insert the data plug into the COM port of your  
laptop or other device.  
The map software running on your laptop or other  
device must support NMEA 3.0.  
Make sure no other application is using the COM  
port selected.  
Getting Started  
To connect your phone to your laptop or other  
device:  
Make sure the COM port settings of your laptop or  
other device are set to the following:  
Bits per second: 4800  
Data bits: 8  
1 With the phone’s display facing up, insert the  
data cable’s connector into the accessory  
connector, until you hear a click.  
Parity: None  
Stop bits: 1  
Flow control: Hardware  
77  
 
 
GPS Enabled  
To set your phone to send location information to  
your laptop or other device:  
1 From the main menu, select GPS > Interface.  
2 With NMEA OUT highlighted, press A under  
Change.  
3 Scroll to On.  
4 Press A under Select. Your phone is now  
sending location data to your laptop or other  
device.  
To stop your phone from sending location data to  
your laptop or other device:  
Set NMEA OUT to Off.  
Each time you power your phone on, NMEA OUT  
is automatically set to Off.  
78  
 
You'll want to keep this information handy so that  
you can replace the battery and power up your  
phone should the representative need you to  
access other information on it during your call.  
Boost Mobile Customer  
Care  
You can contact Boost Mobile Customer Care 7  
days a week simply by dialing 611 from your i215  
phone, or by calling 1-888-BOOST-4U  
(1-888-266-7848). Our Boost Mobile Customer  
Care team will assist you in answering all your  
questions. Or, visit boostmobile.com for a variety of  
Boost Mobile Customer Care services online.  
Before you contact Boost Mobile Customer Care  
for service or to resolve an issue, be sure to have  
your Boost Mobile Personal Telephone Number,  
your model number (located on your phone  
underneath the battery), and the ID number printed  
on your SIM card. You’ll want to record these  
numbers, and keep them handy, so that you can  
replace the battery prior to contacting Boost Mobile  
Customer Care.  
Please have the following information available to  
give to the representative who answers your  
inquiry.  
Your Personal Telephone Number (PTN).  
Your phone's model number (located  
underneath the battery).  
The ID numbers printed on your SIM.  
79  
 
   
Status Messages Message Description  
Understanding Status  
Messages  
You may receive status messages under certain  
conditions. Before contacting Boost Mobile  
Customer Care, note the message, numeric code,  
and the conditions under which it appeared. The  
following table lists and describes the status  
messages.  
This service was restricted by  
Boost Mobile, or this service was  
not purchased.  
Service Restricted  
You are either out of coverage or  
having problems with provisioning.  
Service Not  
Available  
The system is experiencing heavy  
traffic. Please try again later.  
System Busy  
This service cannot be enabled  
because an incompatible service  
has already been turned on.  
Service Conflict  
Status Messages Message Description  
The number that you entered is  
not valid.  
Number Not in  
Service  
An error occurred. Please try  
again.  
Please Try Again  
The phone that you called is either  
A fault was detected with your  
phone. If this error recurs, note the  
error code and contact Customer  
Care.  
User Not Available  
Self Check Error +  
Number Code  
busy, out of coverage, or turned  
off. Please try again later.  
The person that you called has not  
purchased this service.  
User Not Authorized  
An operational fault was detected  
with your phone. Note the numeric  
code, turn your phone off, and  
contact Customer Care.  
Self Check Fail +  
Number Code  
This service is temporarily not  
available. Please try again later.  
Please Try Later  
The phone that you called is busy  
in a Boost Walkie-Talkie call.  
User Busy in Boost  
Walkie-Talkie call  
The incorrect PIN was entered 3  
consecutive times. You will be  
unable to place or receive calls on  
your phone. Contact Boost Mobile  
Customer Care to have them  
obtain the PIN Unblocking Key  
(PUK) code.  
PIN Blocked  
Call Your Provider  
The phone that you called is busy  
using Boost Mobile Wireless Web  
services or Boost Mobile Wireless  
Web services.  
User Busy in Data  
80  
 
   
Status Messages Message Description  
Status Messages Message Description  
Your SIM card is not being  
Directs you to update GPS satellite  
almanac data.  
Insert SIM  
For Update Visit:  
detected. Please check to ensure  
that you have inserted the SIM  
card correctly into your phone.  
A problem occurred in your  
phone’s GPS circuitry. If this error  
occurs, contact Boost Mobile  
Customer Care.  
Technical Error  
Please check your SIM to make  
sure it has been inserted properly.  
Check SIM  
Wrong PIN  
You have entered an incorrect PIN  
number.  
You have inserted a SIM card that  
will not work with a Nextel phone.  
Contact Customer Care if you  
believe this is a valid SIM card.  
Please Enter  
Special Code  
Please enter your 4- to 8- digit SIM  
PIN code.  
Enter SIM PIN  
Auto Phone Lock is activated.  
Enter you unlock code.  
Enter Unlock Code  
Warns of low memory for Web  
Alerts.  
New Browser  
Message Memory  
Full!  
Searching for GPS satellites.  
Could not find GPS satellites.  
Scanning for  
Satellites  
Unable to Locate  
Sats  
81  
 
accompanying the Activation Guide, the terms and  
conditions of the then-current applicable  
Boost MobileTM Terms  
and Conditions of  
Prepaid Service  
TERMS AND CONDITIONS OF PREPAID  
SERVICE: PLEASE READ THESE TERMS AND  
CONDITIONS CAREFULLY. THEY CONSTITUTE  
A BINDING AGREEMENT (the “Agreement”)  
BETWEEN YOU AND BOOST MOBILE.  
Service/Subscriber Agreement will control. The  
Service is provided to you through the Company as  
agent for, and using the Digital Mobile Network (the  
“System”) of, Nextel Communications, Inc. and its  
affiliates and subsidiaries (collectively, “Nextel”).  
All rights and protections afforded to the Company  
by this Agreement are also afforded to Nextel  
through Nextel’s principal-agent relationship with  
the Company.  
1. SERVICE ACTIVATION - To activate the  
Service and the call credits in your BOOST  
You (“Customer”) accept the terms of this  
Agreement (a) by calling to activate BOOST  
MOBILESM wireless communications services  
(“Service”), (b) by purchasing BOOST MOBILE  
wireless communications equipment (the  
MOBILE Activation Guide, you must call our free  
automated service number before the date shown.  
Remember that by calling this number to activate  
your service, you are agreeing to these Terms and  
Conditions of Prepaid Service. By activating the  
Service you also authorize Company to exchange  
with its related business entities, contractors or  
agents who may be involved in providing the  
Service, any customer information you may have  
provided to Company that is necessary for these  
related businesses, contractors, and entities to  
assist the Company in providing the Service.  
Company may suspend or cancel the Service at  
any time without notice if: (i) there are reasonable  
grounds to suspect the information provided by  
Customer to Boost Mobile or its agent for user  
registration or when you activated your Service,  
“Equipment”) or Service or replenishing your  
airtime through boostmobile.com, or (c) by signing  
this Agreement, whichever applies. By using the  
Equipment, you subscribe to the Service provided  
by Boost Mobile (sometimes “Company”). If you  
have not signed a printed copy of this Agreement  
and do not accept these terms, do not activate your  
phone; you may return your phone for a full refund,  
within 10 days of purchase, to the retail store  
where you purchased it. Should there be any  
conflict between the terms and conditions below,  
and the terms and conditions of any applicable  
Service/Subscriber Agreement between Customer  
and Company covering the Equipment  
82  
 
   
was incomplete or incorrect or if there has been  
fraud or misuse by you in relation to the Service; (ii)  
you breach any of the terms or conditions in this  
Agreement; or (iii) you do anything which in the  
Company’s opinion, may cause damage to the  
System. In addition, Service may be suspended,  
changed or terminated without notice.  
Boost Mobile will be under no obligation to replace  
them or compensate you. If Boost Mobile does  
choose to replace your SIM card, you may be  
charged a replacement fee.  
4. USE OF SERVICE – Customer agrees to  
comply with all statutes, rules and regulations  
applicable to Customer, including all applicable  
rules of the Federal Communications Commission  
(the “FCC”). Customer will not use the Service for  
any unlawful purpose. Customer will not use the  
Service in aircraft or in motor vehicles in violation  
of law, regulation or ordinance. Customer  
acknowledges and agrees that all future purchases  
of Company Services and Equipment by customer  
shall be governed by the terms and conditions  
contained herein unless Customer and Company  
enter into a subsequent Service/Subscriber  
Agreement. Company may change this Agreement  
at any time. Any changes are effective when  
Company provides Customer with written notice  
stating the effective date of the change(s). If  
Customer elects to use the Services or make any  
payment to Company on or after the effective date  
of the changes, Customer is deemed to have  
accepted the change(s). If Customer does not  
accept the changes, Customer may terminate  
Services as of the effective date of the changes.  
2. CALL CREDITS – Your call credits are valid for  
the Call Credit Validity Period, i.e., from the date of  
their activation, until the call credit expiration date.  
Refer to your rate plan table for details. You may  
purchase additional RE-BOOSTTM Cards at any  
time but you must activate them by calling the  
designated BOOST MOBILE Customer Care  
number before the expiration date of the  
RE-BOOST Card. If you don’t use your call credits  
or replenish your service within the Call Credit  
Validity Period, your call credits will expire and your  
mobile number will be withdrawn at the end of a  
60-day Grace Period. There is a limit of $300 in  
call credits that may be aggregated on your service  
at any time. RE-BOOST Cards can be used once  
only. Call credits are not transferable or  
redeemable for cash.  
3. SIM CARDS – The BOOST MOBILE pre-paid  
SIM card remains the property of Boost Mobile at  
all times. Should your BOOST MOBILE pre-paid  
SIM card or RE-BOOST Card(s) be lost or stolen,  
83  
 
Boost MobileTM Terms and Conditions of Prepaid Service  
5. CUSTOMER MOBILE DIGITAL EQUIPMENT –  
Customer must have a Company approved  
handset or device and must be a BOOST MOBILE  
Service customer to access the Service. Company  
is not responsible for the installation, operation,  
quality of transmission, or maintenance of the  
Equipment. Any change in Service or Equipment  
may require additional programming or Equipment  
or changes to assigned codes or numbers that may  
require programming fees. Company reserves the  
right to change or remove assigned codes and/or  
numbers when such change is reasonably  
necessary in the conduct of its business.  
Customer acknowledges that chargeable time for  
telephone calls and BOOST Walkie-Talkie call  
transmissions originated by a handset begins when  
a connection is established with Company  
facilities. A new BOOST Walkie-Talkie call is  
initiated by a call participant if that participant  
responds more than six (6) seconds after the other  
party finishes its BOOST MOBILE CONNECTSM  
transmission. Customer accepts responsibility for  
Airtime charges from incoming telephone calls to  
the handset from the time that Customer responds  
to the call. Service charges may apply to some  
service options when Customer calls the BOOST  
MOBILE Customer Service number  
1-888-BOOST-4U (1-888-266-7848). If Customer  
disputes any Service charges, Customer must  
submit a written explanation within forty five (45)  
days from the date Company debits Customer’s  
account for the disputed Service. If Company  
determines that an error was made with respect to  
any disputed Service charges, Company shall  
credit Customer’s account in the amount of the  
error. If Customer does not pay the amount in  
dispute owed to Company, Company may exercise  
any remedies it may have under this Agreement for  
non-payment of Service charges. Company  
reserves the right to modify any and all elements of  
the Service charges at any time by giving notice of  
such changes to Customer. If Customer continues  
to use the Service after the Company has provided  
Customer does not have any proprietary interest in  
such codes or numbers. Although Federal and  
state laws may make it illegal for third parties to  
listen in on service, complete privacy cannot be  
guaranteed. Company shall not be liable to  
Customer or to any third party for any  
eavesdropping on or interception of  
communications from Company’s System.  
6. RATES, CHARGES, AND PAYMENT – You will  
be charged for your use of the Service in  
accordance with the terms of the BOOST  
MOBILETM Rate Plan, as found in your BOOST  
MOBILE handset kit or online at  
www.boostmobile.com. You may request a copy  
of this document from Boost Mobile at any time.  
Customer agrees to pay Company, on a prepay  
basis, for charges by Company for the Service.  
84  
 
such notice, Customer will be deemed to have  
accepted the changes, and such changes will be  
effective immediately upon Customer’s use of the  
Service following notice of the changes, unless the  
Company’s communication indicates a later  
effective date. If Customer does not accept the  
changes, Customer must immediately cease all  
use of the Service.  
wireless Internet compatible phone, and is subject  
to any storage, memory or other Equipment  
limitation. Only certain Internet sites may be  
accessed, and certain BOOST MOBILE Wireless  
Web Services may not be available in all Company  
Service areas.  
8. APPLICATION CUSTOMER CARE AND  
SUPPORT – Customer acknowledges and agrees  
that in most cases, the developer of an Application  
is responsible for providing customer care and  
Application support to all Customers using the  
Application. In the event Customer contacts  
Company customer care with a problem  
concerning the use of an Application, Customer  
may be referred to the Application developer’s  
customer care, and Company shall have no  
obligation to support such Application.  
7. BOOST MOBILE WIRELESS WEB SERVICES  
– BOOST MOBILE Wireless Web Services,  
consisting of certain applications such as Internet,  
email, data and other wireless information services  
(the “Applications”) are part of the Services that  
can be obtained through Company. Certain  
Applications offered through Company or  
authorized third parties may be compatible with the  
Equipment and/or the Service offered by  
Company. Customer acknowledges and agrees  
that there is no guarantee or assurance that the  
Applications are compatible, or will continue to be  
compatible, with Company’s System or any of its  
Equipment or Service offerings. Such compatibility  
shall not be construed as an endorsement of a  
particular Application or a commitment on the part  
of Company that Application(s) will continue to be  
compatible with the System, Equipment or Service  
for any period of time. Company reserves the right,  
in its sole discretion, to disable or discontinue any  
Application for any reason. Use of BOOST  
9. CONTENT; INTELLECTUAL PROPERTY  
RIGHTS – Company is not a publisher of the third  
party content that Customer may access from time  
to time through BOOST MOBILE Wireless Web  
Services; therefore, Company is not responsible  
for the content provided by such third parties,  
including but not limited to statements, opinions,  
graphics, photos, music, services and other  
information (“Content”), and accessed by  
Customer through Boost Wireless Web Services.  
Company gives no guarantee or assurance as to  
the currency, accuracy, completeness or utility of  
MOBILE Wireless Web Services requires a  
85  
 
Boost MobileTM Terms and Conditions of Prepaid Service  
Content obtained through BOOST MOBILE  
Wireless Web Services. Company, Content  
providers and others have proprietary interests in  
certain Content. Customer shall not reproduce,  
broadcast, distribute, sell, publish, commercially  
exploit or otherwise disseminate such Content in  
any manner, or permit others to do so, without the  
prior written consent of Company, Content  
providers, or others with proprietary interests in  
such Content, as applicable.  
taxes; regulatory fees and assessments; universal  
service assessments, telephone relay service  
(TRS) assessments; recoveries or similar charges.  
Customer shall be responsible for such Charges  
regardless of whether the Charge is imposed upon  
the sale of equipment or services, upon Customer,  
or upon Company. If any such Charge is  
determined to be applicable and has not been paid  
by Customer before Customer accepts delivery of  
equipment, Customer shall pay Company the full  
amount of any such Charge no later than ten (10)  
days after receipt of the invoice therefor.  
10. RISK OF LOSS: INSURANCE – Upon  
Customer’s acceptance of delivery of the  
Equipment, all risk of loss, damage, theft, or  
destruction to the Equipment shall be borne by the  
Customer. No such loss, damage, theft, or  
destruction of the Equipment, in whole or part, shall  
impair the obligations of Customer hereunder,  
including, without limitation, responsibility for the  
payment of Service Charges due hereunder.  
12. COVERAGE AREA – Local Dispatch (BOOST  
Walkie-Talkie), cellular calling, BOOST MOBILE  
Wireless Web Services, and respective coverage  
areas for these Services are subject to change at  
any time at the sole discretion of Company.  
13. DEFAULT / TERMINATION - If you breach  
any representation to Company or fail to perform  
any of the promises you made in this Agreement,  
you will be in default and Company may, without  
notice to you, suspend Service and/or terminate  
this Agreement, in addition to all other remedies  
available to us. You agree to pay all costs  
including reasonable attorneys fees, collection  
fees, and court costs Company may incur in  
enforcing this Agreement through any appeals.  
11. TAXES, FEES, SURCHARGES &  
ASSESSMENTS – Customer is responsible for all  
federal, state, and local taxes, fees, surcharges,  
and other assessments (collectively, “Charges”)  
that are imposed on telecommunications services,  
other services, and equipment or that are  
measured by gross receipts from the sale of  
telecommunications services and/or equipment.  
Such Charges shall include, but are not limited to:  
excise taxes; sales and transaction taxes; utility  
86  
 
14. LIMITATION AND CONDITION OF LIABILITY;  
INDEMNITY - Company does not assume and  
shall have no liability for (i) failure to deliver the  
Equipment within a specified time period; (ii)  
unavailability or delays in delivery of the Equipment  
or the Services; (iii) damage due directly or  
indirectly to causes beyond the control of  
disruption. EXCEPT AS OTHERWISE SET  
FORTH IN THE PRECEDING SENTENCE, IN NO  
EVENT WILL THE COMPANY BE LIABLE FOR  
ACTUAL, CONSEQUENTIAL, INCIDENTAL,  
SPECIAL OR OTHER INDIRECT DAMAGES  
ARISING OUT OF THE SERVICES, WHETHER  
CAUSED BY ITS NEGLIGENCE OR  
Company, including, but not limited to acts of God,  
acts of the public enemy, acts of the government,  
acts or failure to act of the Customer, its agents,  
employees or subcontractors, fires, floods,  
epidemics, quarantine restrictions, corrosive  
substances in the air or other hazardous  
OTHERWISE, NOR FOR ECONOMIC LOSS,  
PERSONAL INJURIES OR PROPERTY  
DAMAGES SUSTAINED BY THE CUSTOMER  
OR ANY THIRD PARTIES ARISING OUT OF THE  
SERVICES. UNDER NO CIRCUMSTANCES  
WILL NEXTEL, IN CONJUNCTION WITH WHICH  
THE COMPANY PROVIDES THE SERVICES, BE  
LIABLE TO CUSTOMER FOR ANY DAMAGES,  
OF ANY KIND WHATSOVER, REGARDLESS OF  
THE FORM OF ACTION OR CAUSE OF ACTION,  
ARISING OUT OF THE SERVICES. CUSTOMER  
IRREVOCABLY WAIVES ANY CLAIM YOU  
MIGHT OTHERWISE HAVE AGAINST NEXTEL  
ARISING OUT OF THE SERVICES AND  
COVENANTS NOT TO MAKE OR BRING ANY  
CLAIM OF ANY KIND AGAINST NEXTEL  
ARISING OUT OF THE SERVICES. Customer  
agrees to indemnify, defend, and hold Company  
and Nextel harmless from any Customer violations  
of FCC rules and regulations or Customer violation  
environmental conditions, strikes, freight  
embargoes, inability to obtain materials or  
services, commotion, war, unusually severe  
weather conditions or default of Company’s  
subcontractors whether or not due to any such  
causes; or (iv) the use of BOOST MOBILE  
Wireless Web Services, including but not limited to  
the accuracy or utility of any information acquired  
from the Internet through BOOST MOBILE  
Wireless Web Services; or Internet Services,  
Content or Applications whether or not supported  
by Company. Without limiting the foregoing, the  
Company’s sole liability for Service disruption,  
whether caused by the negligence of the Company  
or otherwise, is limited to a credit allowance not  
exceeding an amount equal to the proportionate  
charge to the Customer for the period of Service  
87  
 
Boost MobileTM Terms and Conditions of Prepaid Service  
of any statutes, ordinances or laws of any local,  
state, or federal public authority. The terms of this  
Section 14 will survive any termination or  
expiration of this Agreement  
American Arbitration Association (“AAA”), as  
modified by this Agreement. You and we agree  
that this Agreement evidences a transaction in  
interstate commerce and the arbitration will be  
interpreted and enforced in accordance with the  
WIA Rules and the laws of the Commonwealth  
of Virginia. The arbitration will be conducted at a  
location in Reston, Virginia, to be designated by  
the Company.  
15. RESOLUTION OF DISPUTES -. PLEASE  
READ THIS SECTION CAREFULLY. IT  
AFFECTS RIGHTS THAT YOU MAY  
OTHERWISE HAVE. IT PROVIDES FOR  
RESOLUTION OF MOST DISPUTES THROUGH  
ARBITRATION INSTEAD OF COURT TRIALS  
AND CLASS ACTIONS. ARBITRATION IS FINAL  
AND BINDING AND SUBJECT TO ONLY VERY  
LIMITED REVIEW BY A COURT. THIS  
ARBITRATION CLAUSE SHALL SURVIVE  
TERMINATION OR EXPIRATION OF THIS  
AGREEMENT.  
B. COST OF ARBITRATION. All administrative  
fees and expenses of an Arbitration will be  
divided equally between you and Company. In  
all arbitrations, each party will bear the expense  
of its own counsel, experts, witnesses and  
preparation and presentation of evidence at the  
arbitration.  
A. ARBITRATION PROCEDURES. YOU  
MUST FIRST PRESENT ANY CLAIM OR  
DISPUTE TO US BY CONTACTING BOOST  
MOBILE CUSTOMER CARE, IN WRITING, TO  
ALLOW US THE OPPURTUNITY TO  
RESOLVE THE DISPUTE. You may invoke  
arbitration if your claim or dispute is not resolved  
within 60 days after we receive your detailed  
written description of the dispute or claim and  
the circumstances giving rise to it. The  
C. WAIVER OF PUNITIVE DAMAGE CLAIMS  
AND CLASS ACTION. By this Agreement, both  
Customer and Company are waiving certain  
rights to litigate disputes in court. If for any  
reason the arbitration clause is deemed  
inapplicable or invalid, Customer and Company  
both waive, to the fullest extent allowed by law,  
any right we might otherwise have to recover  
punitive or exemplary damages and any right to  
pursue any claims on a class or consolidated  
basis or in a representative capacity.  
arbitration of any dispute or claim shall be  
conducted in accordance with the Wireless  
Industry Arbitration rules (“WIA Rules”) of the  
88  
 
16. COMPLETE  
Agreement, or resell the services that are subject  
to this Agreement without prior written consent of  
Company. Subject to the restrictions contained  
herein, this Agreement shall bind and inure to the  
benefit of the successors and permitted assigns of  
the parties hereto. The laws of the Commonwealth  
of Virginia, without application of its conflicts of  
laws principles, shall govern this Agreement.  
AGREEMENT/SEVERABILITY/WAIVER – This  
Agreement sets forth all of the agreements  
between the parties concerning the Services and  
purchase of the Equipment, and there are no oral  
or written agreements between them other than as  
set forth in this Agreement. No amendment or  
addition to this Agreement shall be binding upon  
this Company unless it is in writing and signed by  
both parties (and, in the case of the Company, by  
an officer of the Company). Should any provision  
of this Agreement be found illegal or in  
18. NOTICE REGARDING USE OF SERVICE  
FOR 911 OR OTHER EMERGENCY CALLS – The  
Service provided hereunder does not interact with  
911 and other emergency services in the same  
manner as landline telephone service. Depending  
on the circumstances of a particular call, the  
Service provided hereunder may not be able to  
identify your location to emergency services and  
you may not always be connected to the  
appropriate emergency services provider.  
Additionally, the provision of 911 or other  
emergency services may be conditioned on  
payment of amounts to the governmental  
authorities who implement or coordinate access to  
such services, and Customer agrees that  
Company may apportion and pass through such  
amounts to Customer, which shall be paid by  
Customer when due, in connection with  
contravention of the law, such provision shall be  
considered null and void but the remainder of this  
Agreement shall not be affected thereby. The  
failure of Company, at any time to require the  
performance by Customer of the provisions of this  
Agreement shall not affect in any way the right to  
require such performances at any later time, nor  
shall the waiver by Company of a breach of any  
provision hereof be taken or held to be a waiver of  
compliance with or breach of any other provision or  
a continuing waiver of such provision.  
17. ASSIGNMENT/RESALE/GOVERNING LAW –  
This Agreement may be freely assigned by  
Company to any successor of it or any other firm or  
entity capable of performing its obligations  
hereunder, and upon any such assignment,  
Company shall be released from all obligations to  
Customer. Customer may not assign this  
Customer’s access to such 911 or other  
emergency services, where available.  
CUSTOMER AGREES TO HOLD COMPANY AND  
NEXTEL HARMLESS AGAINST ANY AND ALL  
89  
 
Boost MobileTM Terms and Conditions of Prepaid Service  
CLAIMS, DEMANDS, ACTIONS, OR CAUSES OF  
ACTION (INCLUDING ALL ACTIONS BY THIRD  
PARTIES) ARISING OUT OF THE USE OR  
ATTEMPTED USE OF THE COMPANY’S  
SERVICE TO ACCESS 911 OR OTHER  
EMERGENCY SERVICES.  
FOREGOING, NEITHER COMPANY NOR  
NEXTEL MAKES ANY EXPRESS OR IMPLIED  
WARRANTIES OF MERCHANTABILITY OR  
FITNESS FOR A PARTICULAR PURPOSE.  
CUSTOMER HEREBY WAIVES, AS AGAINST  
COMPANY AND NEXTEL ALL OTHER  
WARRANTIES, GUARANTEES, CONDITIONS,  
OR LIABILITIES, EXPRESS OR IMPLIED,  
ARISING BY LAW OR OTHERWISE. IN NO  
EVENT SHALL COMPANY, OR NEXTEL BE  
LIABLE FOR CONSEQUENTIAL, SPECIAL, OR  
INCIDENTAL DAMAGES, WHETHER OR NOT  
OCCASIONED BY THEIR NEGLIGENCE AND  
INCLUDING, WITHOUT LIMITATION, LIABILITY  
FOR ANY LOSS OR DAMAGE RESULTING  
FROM THE INTERRUPTION OR FAILURE IN  
THE OPERATION OF ANY EQUIPMENT SOLD  
OR OTHERWISE PROVIDED HEREUNDER.  
THERE ARE NO WARRANTIES THAT EXTEND  
BEYOND THE DESCRIPTION CONTAINED  
HEREIN. CUSTOMER ASSUMES THE ENTIRE  
RISK AS TO THE QUALITY AND  
19. NO WARRANTY (SERVICE) – NEITHER  
COMPANY NOR NEXTEL MAKES ANY  
WARRANTIES, EXPRESS OR IMPLIED,  
INCLUDING WITHOUT LIMITATION, ANY  
IMPLIED WARRANTY OF MERCHANTABILITY  
OR FITNESS FOR A PARTICULAR PURPOSE  
TO CUSTOMER IN CONNECTION WITH ITS USE  
OF THE SERVICE. IN NO EVENT SHALL  
COMPANY OR NEXTEL BE LIABLE FOR  
INCIDENTAL, CONSEQUENTIAL OR OTHER  
INDIRECT DAMAGES TO THE FULL EXTENT  
THE SAME MAY BE DISCLAIMED BY LAW.  
CUSTOMER ACKNOWLEDGES THAT SERVICE  
INTERRUPTIONS WILL OCCUR FROM TIME TO  
TIME, AND AGREES TO HOLD COMPANY AND  
NEXTEL HARMLESS FOR ALL SUCH  
PERFORMANCE OF THE EQUIPMENT.  
INTERRUPTIONS.  
UNLESS OTHERWISE AGREED BY COMPANY,  
IF THE EQUIPMENT PROVES DEFECTIVE, THE  
COSTS OF ALL NECESSARY SERVICING AND  
REPAIR WILL BE BORNE BY CUSTOMER.  
20. NO WARRANTY (EQUIPMENT) – NEITHER  
COMPANY NOR NEXTEL MAKES ANY  
WARRANTIES OR REPRESENTATIONS OF ANY  
KIND, STATUTORY, EXPRESS OR IMPLIED, TO  
CUSTOMER OR TO ANY OTHER PURCHASER  
OF THIS EQUIPMENT. WITHOUT LIMITING THE  
90  
 
21. DEFINITIONS – For purposes of this  
Agreement: 1) “Call Credit Validity Period” means  
the number of days, from the date of call credit  
activation until the date of call credit expiration, set  
out in the relevant rate plan; 2) “RE-BOOST Card”  
means the Boost MobileTM card containing  
additional call credits which may be purchased  
from participating outlets or the voucher number  
and expiration date provided to customers when  
additional call credits are purchased without a card  
being provided, as applicable; 3) “Grace Period”  
means the 60 day period commencing on the date  
of Call Credit expiration, and ending on the date of  
account cancellation.  
91  
 
United States Federal Communications  
Commission, Code of Federal Regulations; 47  
CFR part 2 sub-part J.  
Safety and General  
Information  
IMPORTANT INFORMATION ON SAFE AND  
EFFICIENT OPERATION.  
American National Standards Institute (ANSI) /  
Institute of Electrical and Electronics Engineers  
(IEEE). C95. 1-1992.  
READ THIS INFORMATION BEFORE USING  
YOUR INTEGRATED MULTI-SERVICE  
PORTABLE RADIO.  
Institute of Electrical and Electronics Engineers  
(IEEE). C95. 1-1999 Edition.  
International Commission on Non-Ionizing  
Radiation Protection (ICNIRP) 1998.  
RF Operational  
Characteristics  
Your radio product contains a radio frequency  
transmitter to convey the information you wish to  
send as well as occasional automatic signals used  
to sustain connection to the wireless network, and  
a receiver which enables you to receive  
communication and connection information from  
the network.  
Ministry of Health (Canada). Safety Code 6.  
Limits of Human Exposure to Radiofrequency  
Electromagnetic Fields in the Frequency Range  
from 3 kHz to 300 GHz, 1999.  
Australian Communications Authority  
Radiocommunications (Electromagnetic  
Radiation - Human Exposure) Standard 2003.  
ANATEL, Brasil Regulatory Authority, Resolution  
256 (April 11, 2001) “additional requirements for  
SMR, cellular and PCS product certification.”  
Portable Radio Product  
To assure optimal radio product performance  
and make sure human exposure to radio  
frequency electromagnetic energy is within the  
guidelines set forth in the above standards,  
always adhere to the following procedures:  
Operation and EME Exposure  
Your Motorola radio product is designed to comply  
with the following national and international  
standards and guidelines regarding exposure of  
human beings to radio frequency electromagnetic  
energy (EME):  
92  
 
         
Portable Radio Product Operation and EME Exposure  
Phone or Two-way radio mode: one inch (2.5  
cm)  
Phone Operation  
When placing or receiving a phone call, hold your  
radio product as you would a wireline telephone.  
Speak directly into the microphone.  
Data operation using any data feature with or  
without an accessory cable: one inch (2.5  
cm)  
Two-way radio operation  
Antenna Care  
Use only the supplied or an approved  
replacement antenna. Unauthorized antennas,  
modifications, or attachments could damage the  
radio product and may violate FCC regulations.  
When using your radio product as a  
traditional two-way radio, hold the  
radio product in a vertical position  
with the microphone one to two  
inches (2.5 to 5 cm) away from the lips.  
DO NOT hold the antenna when the radio  
product is “IN USE”. Holding the antenna affects  
call quality and may cause the radio product to  
operate at a higher power level than needed.  
Body-worn operation  
To maintain compliance with FCC RF exposure  
guidelines, if you wear a radio product on your  
body when transmitting, always place the radio  
product in a Motorola approved clip, holder,  
holster, case or body harness for this product.  
Use of non-Motorola-approved accessories may  
exceed FCC RF exposure guidelines. If you do  
not use a Motorola approved body-worn  
accessory and are not using the radio product  
in the intended use positions along side the  
head in the phone mode or in front of the face  
in the two-way radio mode, then ensure the  
antenna and the radio product are kept the  
following minimum distances from the body  
when transmitting  
Approved Accessories  
For a list of approved Motorola accessories call  
1-800-453-0920, or visit our website at  
www.mot.com/iden.  
93  
 
Safety and General Information  
ALL MODELS WITH FCC ID AZ489FT5835 MEET THE  
GOVERNMENT’S REQUIREMENTS FOR EXPOSURE  
TO RADIO WAVES.  
body) as required by the FCC for each model. The highest  
SAR value for this model phone when tested for use at the  
ear is 1.41 W/kg and when tested on the body, as  
described in this user guide, is 1.57 W/kg during packet  
data transmission. (Body-worn measurements differ  
among phone models, depending upon available  
accessories and FCC requirements.)2  
Your wireless phone is a radio transmitter and receiver. It  
is designed and manufactured not to exceed the emission  
limits for exposure to radiofrequency (RF) energy set by  
the Federal Communications Commission of the U.S.  
Government. These limits are part of comprehensive  
guidelines and establish permitted levels of RF energy for  
the general population. The guidelines are based on  
standards that were developed by independent scientific  
organizations through periodic and thorough evaluation of  
scientific studies. The standards include a substantial  
safety margin designed to assure the safety of all persons,  
regardless of age and health.  
While there may be differences between the SAR levels of  
various phones and at various positions, they all meet the  
government requirement for safe exposure.  
The FCC has granted an Equipment Authorization for this  
model phone with all reported SAR levels evaluated as in  
compliance with the FCC RF exposure guidelines. SAR  
information on this model phone is on file with the FCC  
and can be found under the Display Grant section of  
http://www.fcc.gov/oet/fccid after searching on FCC ID  
AZ489FT5835.  
The exposure standard for wireless mobile phones  
employs a unit of measurement known as the Specific  
Absorption Rate, or SAR. The SAR limit set by the FCC is  
Additional information on Specific Absorption Rates (SAR)  
can be found on the Cellular Telecommunications Industry  
Association (CTIA) web-site at http://www.wow-com.com.  
1
1.6 W/kg. Tests for SAR are conducted using standard  
operating positions reviewed by the FCC with the phone  
transmitting at its highest certified power level in all tested  
frequency bands. Although the SAR is determined at the  
highest certified power level, the actual SAR level of the  
phone while operating can be well below the maximum  
value. This is because the phone is designed to operate at  
multiple power levels so as to use only the power required  
to reach the network. In general, the closer you are to a  
wireless base station antenna, the lower the power output.  
1 In the United States and Canada, the SAR limit for  
mobile phones used by the public is 1.6 watts/kg (W/kg)  
averaged over one gram of tissue. The standard  
incorporates a substantial margin of safety to give  
additional protection for the public and to account for any  
variations in measurements.  
Before a phone model is available for sale to the public, it  
must be tested and certified to the FCC that is does not  
exceed the limit established by the government-adopted  
requirement for safe exposure. The tests are performed in  
positions and locations (e.g., at the ear and worn on the  
2
The SAR information includes the Motorola testing  
protocol, assessment procedure, and measurement  
uncertainty range for this product.  
94  
 
Electro Magnetic Interference/Compatibility  
Electro Magnetic  
Interference/Compatibility  
Medical Devices  
Pacemakers  
Note: Nearly every electronic device is  
susceptible to electromagnetic  
interference (EMI) if inadequately  
shielded, designed or otherwise  
configured for electromagnetic  
compatibility.  
The Advanced Medical Technology Association  
(AdvaMed) recommends that a minimum  
separation of 6 inches (15 cm) be maintained  
between a handheld wireless radio product and a  
pacemaker. These recommendations are  
consistent with those of the U.S. Food and Drug  
Administration.  
Facilities  
Persons with pacemakers should:  
To avoid electromagnetic interference and/or  
compatibility conflicts, turn off your radio product in  
any facility where posted notices instruct you to do  
so. Hospitals or health care facilities may be using  
equipment that is sensitive to external RF energy.  
ALWAYS keep the radio product more than 6  
inches (15 cm) from their pacemaker when the  
radio product is turned ON.  
Not carry the radio product in a breast pocket.  
Use the ear opposite the pacemaker to minimize  
the potential for interference.  
Aircraft  
When instructed to do so, turn off your radio  
product when on board an aircraft. Any use of a  
radio product must be in accordance with  
Turn the radio product OFF immediately if you  
have any reason to suspect that interference is  
taking place.  
applicable regulations per airline crew instructions.  
Hearing Aids  
Some digital wireless radio products may interfere  
with some hearing aids. In the event of such  
interference, you may want to consult your hearing  
aid manufacturer to discuss alternatives.  
95  
 
       
Safety and General Information  
Other Medical Devices  
Operational Warnings  
If you use any other personal medical device,  
consult the manufacturer of your device to  
determine if it is adequately shielded from RF  
energy. Your physician may be able to assist you  
in obtaining this information.  
!
For Vehicles with an Air  
Bag  
Do not place a portable radio product in the area  
over the air bag or in the air bag deployment area.  
Air bags inflate with great force. If a portable radio  
is placed in the air bag deployment area and the air  
bag inflates, the radio product may be propelled  
with great force and cause serious injury to  
occupants of the vehicle.  
Use While Driving  
Check the laws and regulations on the use of radio  
products in the area where you drive. Always obey  
them.  
When using the radio product while driving, please:  
Potentially Explosive Atmospheres  
Give full attention to driving and to the road.  
Use hands-free operation, if available.  
Pull off the road and park before making or  
answering a call if driving conditions so require.  
Turn off your radio product prior to entering any  
area with a potentially explosive atmosphere,  
unless it is a radio product type especially qualified  
for use in such areas as “Intrinsically Safe” (for  
example, Factory Mutual, CSA, or UL approved).  
Do not remove, install, or charge batteries in such  
areas. Sparks in a potentially explosive  
atmosphere can cause an explosion or fire  
resulting in bodily injury or even death.  
Note: The areas with potentially explosive  
atmospheres referred to above include  
fueling areas such as below decks on  
boats, fuel or chemical transfer or  
storage facilities, areas where the air  
contains chemicals or particles, such  
96  
 
 
Operational Cautions  
as grain, dust or metal powders, and  
any other area where you would  
normally be advised to turn off your  
vehicle engine. Areas with potentially  
explosive atmospheres are often but  
not always posted.  
Cleaning and Drying Considerations  
Using a leather carry case may help protect the  
surfaces and help prevent liquids (e.g., rain) from  
entering into the interior of the radio product. This  
product is not water proof, and exposing the unit to  
liquids may result in permanent damage to the unit.  
Blasting Caps and Areas  
If your radio product interior gets wet, then do not  
try to accelerate drying with the use of an oven or a  
dryer as this will damage the radio product and  
void the warranty. Instead, do the following:  
To avoid possible interference with blasting  
operations, turn off your radio product when you  
are near electrical blasting caps, in a blasting area,  
or in areas posted: “Turn off two-way radio”. Obey  
all signs and instructions.  
1 Immediately power off the radio product.  
2 Remove Battery and SIM card (if so equipped)  
from radio product.  
Operational Cautions  
3 Shake excess liquid from radio product.  
!
4 Place the radio product and battery in an area  
that is at room temperature and has good air  
flow.  
5 Let the radio product, battery, and SIM card dry  
for 72 hours before reconnecting the battery  
and/or powering on the radio product.  
Batteries  
All batteries can cause property damage and/or  
bodily injury, such as burns if a conductive material  
such as jewelry, keys, or beaded chains touches  
exposed terminals. The conductive material may  
complete an electrical circuit (short circuit) and  
become quite hot. Exercise care in handling any  
charged battery, particularly when placing it inside  
a pocket, purse, or other container with metal  
objects. To reduce the risk of injury, batteries  
should not be exposed to fire, disassembled, or  
crushed.  
If the radio product does not work after following  
the steps listed above, contact your dealer for  
servicing information.  
97  
 
   
Safety and General Information  
Clean the external surfaces of the radio product  
with a damp cloth, using a mild solution of  
dishwashing detergent and water. Some  
household cleaners may contain chemicals that  
could seriously damage the radio product. Avoid  
the use of any petroleum-based solvent cleaners.  
Also, avoid applying liquids directly on the radio  
product.  
To reduce the risk of damage to the cord or plug,  
pull by the plug rather than the cord when you  
disconnect the battery charger from the power  
source outlet.  
Do not operate any battery charger with a  
damaged cord or plug — replace them  
immediately.  
Battery chargers may become warm during  
operation, but not hot. If it becomes hot to the  
touch, unplug it from the power outlet  
immediately and discontinue its use.  
Accessory Safety Information  
Important: Save these accessory safety  
instructions.  
Use of a non-recommended attachment to a  
battery charger may result in a risk of fire,  
electric shock, or injury to persons.  
Make sure the battery charger power cord is  
located so that it will not be stepped on, tripped  
over, or subjected to damage or stress.  
Before using any battery or battery charger, read  
all the instructions for and cautionary markings  
on (1) the battery, (2) the battery charger, which  
may include a separate wall-mounted power  
supply or transformer, and (3) the radio product  
using the battery.  
An extension cord should not be used with any  
battery charger unless absolutely necessary.  
Use of an improper extension cord could result  
in a risk of fire and electric shock. If an extension  
cord must be used, make sure that:  
Do not expose any battery charger to water,  
rain, or snow as they are designed for indoor or  
in-vehicle use only.  
Warning: To reduce the risk of injury,  
charge only the rechargeable  
The pins on the plug of the extension cord are  
the same number, size, and shape as those  
on the plug of the charger.  
The extension cord is properly wired and in  
good electrical condition.  
batteries described in “Battery” on  
!
page 5. Other types of batteries may  
burst, causing personal injury and  
damage.  
98  
 
   
Accessory Safety Information  
The cord size is 18AWG for lengths up to 100  
feet and 16AWG for lengths up to 150 feet.  
Do not operate any battery charger if it has  
received a sharp blow, has been dropped, or  
has been damaged in any way; take it to a  
qualified service technician.  
Do not disassemble a battery charger; take it to  
a qualified service technician when service or  
repair is required. Incorrect reassembly may  
result in a risk of electric shock or fire.  
Maximum ambient temperature around the  
power supply or transformer of any battery  
charger should not exceed 40°C (104°F).  
The output power from the power supply or  
transformer must not exceed the rating given on  
the Desktop Dual-Pocket Charger.  
The disconnection from the line voltage is made  
by unplugging the power supply from the AC  
receptacle.  
To reduce risk of electric shock, unplug any  
battery charger from the outlet before attempting  
any maintenance or cleaning.  
For optimum charging performance, turn off the  
radio product while charging it in any battery  
charger.  
99  
 
MOTOROLA LIMITED  
WARRANTY  
PRODUCTS  
COVERED  
LENGTH OF  
COVERAGE  
Note: FOR IDEN SUBSCRIBER PRODUCTS,  
ACCESSORIES AND SOFTWARE  
PURCHASED IN THE UNITED STATES  
OR CANADA  
Products as defined  
above.  
One (1) year from the  
date of purchase by the  
first consumer  
purchaser of the  
product.  
What Does this Warranty Cover?  
Subject to the exclusions contained below,  
Motorola, Inc. warrants its Motorola iDEN Digital  
Mobile and Portable Handsets ("Products"),  
Motorola-branded or certified accessories sold for  
use with these Products ("Accessories") and  
Motorola software contained on CD-Roms or other  
tangible media and sold for use with these  
Products ("Software") to be free from defects in  
materials and workmanship under normal  
consumer usage for the period(s) outlined below.  
This limited warranty is a consumer's exclusive  
remedy, and applies as follows to new  
Products, Accessories and Software  
Accessories as  
defined above.  
One (1) year from the  
date of purchase by the  
first consumer  
purchaser of the  
product.  
Products or  
The balance of the  
Accessories that are original warranty or  
Repaired or Replaced. for ninety (90) days  
from the date returned  
to the consumer,  
whichever is longer.  
Software as defined  
Ninety (90) days from  
purchased by consumers in the United States  
or Canada, which are accompanied by this  
written warranty:  
above. Applies only to the date of purchase.  
physical defects in the  
media that embodies  
the copy of the software  
(e.g. CD-ROM, or  
floppy disk).  
100  
 
 
What is not covered? (Exclusions)  
Unauthorized Service or Modification. Defects  
or damages resulting from service, testing,  
adjustment, installation, maintenance, alteration,  
including without limitation, software changes, or  
modification in any way by someone other than  
Motorola, or its authorized service centers, are  
excluded from coverage.  
Normal Wear and Tear. Periodic maintenance,  
repair and replacement of parts due to normal wear  
and tear are excluded from coverage.  
Batteries. Only batteries whose fully charged  
capacity falls below 80% of their rated capacity and  
batteries that leak are covered by this limited  
warranty.  
Altered Products. Products or Accessories with  
(a) serial numbers or date tags that have been  
removed, altered or obliterated; (b) broken seals or  
that show evidence of tampering; (c) mismatched  
board serial numbers; or (d) nonconforming or  
non-Motorola housings, antennas, or parts, are  
excluded from coverage.  
Abuse & Misuse. Defects or damage that result  
from: (a) improper operation, storage, misuse or  
abuse, accident or neglect, such as physical  
damage (cracks, scratches, etc.) to the surface of  
the product resulting from misuse; (b) contact with  
liquid, water, rain, extreme humidity or heavy  
perspiration, sand, dirt or the like, extreme heat, or  
food; (c) use of the Products or Accessories for  
commercial purposes or subjecting the Product or  
Accessory to abnormal usage or conditions; or (d)  
other acts which are not the fault of Motorola, are  
excluded from coverage.  
Communication Services. Defects, damages, or  
the failure of Products, Accessories or Software  
due to any communication service or signal you  
may subscribe to or use with the Products,  
Accessories or Software is excluded from  
coverage.  
Software Embodied in Physical Media. No  
warranty is made that the software will meet your  
requirements or will work in combination with any  
hardware or software applications provided by third  
parties, that the operation of the software products  
will be uninterrupted or error free, or that all defects  
in the software products will be corrected.  
Use of Non-Motorola Products and  
Accessories. Defects or damage that result from  
the use of Non-Motorola branded or certified  
Products, Accessories, Software or other  
peripheral equipment are excluded from coverage.  
101  
 
MOTOROLA LIMITED WARRANTY  
Software NOT Embodied in Physical Media.  
Software that is not embodied in physical media  
(e.g. software that is downloaded from the  
Or visit us online at  
http://www.motorola.com/iden/support  
You will receive instructions on how to ship the  
Products, Accessories or Software, at your  
expense, to a Motorola Authorized Repair Center.  
To obtain service, you must include: (a) a copy of  
your receipt, bill of sale or other comparable proof  
of purchase; (b) a written description of the  
problem; (c) the name of your service provider, if  
applicable; (d) the name and location of the  
installation facility (if applicable) and, most  
importantly; (e) your address and telephone  
number.  
internet), is provided "as is" and without warranty.  
Who is covered? This warranty extends only to  
the first consumer purchaser, and is not  
transferable.  
What will Motorola Do? Motorola, at its option,  
will at no charge repair, replace or refund the  
purchase price of any Products, Accessories or  
Software that does not conform to this warranty.  
We may use functionally equivalent  
reconditioned/refurbished/pre-owned or new  
Products, Accessories or parts. No data, software  
or applications added to your Product, Accessory  
or Software, including but not limited to personal  
contacts, games and ringer tones, will be  
reinstalled. To avoid losing such data, software  
and applications please create a back up prior to  
requesting service.  
What Other Limitations Are There? ANY  
IMPLIED WARRANTIES, INCLUDING WITHOUT  
LIMITATION THE IMPLIED WARRANTIES OF  
MERCHANTABILITY AND FITNESS FOR A  
PARTICULAR PURPOSE, SHALL BE LIMITED  
TO THE DURATION OF THIS LIMITED  
WARRANTY, OTHERWISE THE REPAIR,  
REPLACEMENT, OR REFUND AS PROVIDED  
UNDER THIS EXPRESS LIMITED WARRANTY IS  
THE EXCLUSIVE REMEDY OF THE  
CONSUMER, AND IS PROVIDED IN LIEU OF  
ALL OTHER WARRANTIES, EXPRESS OF  
IMPLIED. IN NO EVENT SHALL MOTOROLA BE  
LIABLE, WHETHER IN CONTRACT OR TORT  
(INCLUDING NEGLIGENCE) FOR DAMAGES IN  
EXCESS OF THE PURCHASE PRICE OF THE  
How to Obtain Warranty Service or Other  
Information? To obtain service or information,  
please call:  
Motorola iDEN Customer Services  
1-800-453-0920 or 954-723-4910  
TTY-877-483-2840  
102  
 
PRODUCT, ACCESSORY OR SOFTWARE, OR  
FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR  
CONSEQUENTIAL DAMAGES OF ANY KIND, OR  
LOSS OF REVENUE OR PROFITS, LOSS OF  
BUSINESS, LOSS OF INFORMATION OR DATA,  
SOFTWARE OR APPLICATIONS OR OTHER  
FINANCIAL LOSS ARISING OUT OF OR IN  
CONNECTION WITH THE ABILITY OR INABILITY  
TO USE THE PRODUCTS, ACCESSORIES OR  
SOFTWARE TO THE FULL EXTENT THESE  
DAMAGES MAY BE DISCLAIMED BY LAW.  
software. No other use, including without limitation  
disassembly of such Motorola software or exercise  
of the exclusive rights reserved for Motorola, is  
permitted.  
Some states and jurisdictions do not allow the  
limitation or exclusion of incidental or  
consequential damages, or limitation on the  
length of an implied warranty, so the above  
limitations or exclusions may not apply to you.  
This warranty gives you specific legal rights,  
and you may also have other rights that vary  
from state to state or from one jurisdiction to  
another.  
Laws in the United States and other countries  
preserve for Motorola certain exclusive rights for  
copyrighted Motorola software such as the  
exclusive rights to reproduce and distribute copies  
of the Motorola software. Motorola software may  
only be copied into, used in, and redistributed with,  
the Products associated with such Motorola  
103  
 
This product is covered by U.S. Pat. 5,818,437,  
U.S. Pat. 5,953,541, U.S. Pat. 6,011,554 and other  
patents pending.  
Patent and Trademark  
Information  
All other product names or services mentioned in  
this manual are the property of their respective  
trademark owners.  
© 2004 Boost Worldwide, Inc. All rights reserved.  
BOOST, BOOST and Logo, BOOST MOBILE,  
BOOST MOBILE and Logo, and the Logo are  
trademarks and/or service marks of Boost  
Worldwide, Inc.  
Software Copyright Notice  
The Motorola products described in this manual  
may include copyrighted Motorola and third party  
software stored in semiconductor memories or  
other media. Laws in the United States and other  
countries preserve for Motorola and third party  
software providers certain exclusive rights for  
copyrighted software, such as the exclusive rights  
to distribute or reproduce the copyrighted software.  
Accordingly, any copyrighted software contained in  
the Motorola products may not be modified,  
reverse-engineered, distributed, or reproduced in  
any manner to the extent allowed by law.  
Furthermore, the purchase of the Motorola  
products shall not be deemed to grant either  
directly or by implication, estoppel, or otherwise,  
any license under the copyrights, patents, or patent  
applications of Motorola or any third party software  
provider, except for the normal, non-exclusive,  
royalty-free license to use that arises by operation  
of law in the sale of a product.  
©2004 Nextel Communications, Inc. NEXTEL®, the  
NEXTEL logo®, NEXTEL ONLINE®, NEXTEL.  
Done.TM, PUSH TO TALKTM, PTTTM, DIRECT  
CONNECTTM, GROUP CONNECTTM and NEXTEL  
WORLDWIDE® are service marks, trademarks,  
and/or registered trademarks owned by Nextel  
Communications, Inc.  
MOTOROLA, the Stylized M Logo and all other  
trademarks indicated as such herein are  
trademarks of Motorola, Inc. ® Reg. U.S. Pat. &  
Tm. Off. © 2004 Motorola, Inc. All rights reserved.  
Microsoft and Microsoft Internet Explorer are  
registered trademarks of Microsoft Corporation.  
T9 is a trademark owned by Tegic  
Communications.  
T9® Text Input Patent and Trademark Information  
104  
 
   
from Recent calls 19  
from SMS messages 58  
icons 18  
international 37  
on hold 36  
receiving 17  
redialing 20, 66  
TTY, see TTY calls  
C
Index  
Call alerts 22  
A
deleting 23  
queue 22  
receiving 22  
responding 22, 23  
sending 22  
Accessories 15  
safety 98  
Alpha mode 26  
B
sorting 23  
viewing 22  
Backlight 66  
Battery  
Clock 66  
Contacts 19, 29  
capacity 33  
Call forwarding 63  
all calls 63  
charging 5, 6  
door 3  
inserting 5  
safety 97  
creating entries 31  
deleting 33  
editing entries 32  
icons 29  
International numbers 34  
searching 30  
showing all entries 31  
showing only Boost  
Walkie-Talkie 30  
SIM card 29  
storing fast 32  
missed calls 64  
off 63  
Call Hold 36  
Battery Use and Maintenance 6  
Baud rate 69  
Boost 50  
Boost Mobile Customer Care 79  
Boost Mobile Terms and  
Conditions of Prepaid Service 82  
Boost Mobile text messages 58  
receiving 58  
Call restrictions 40  
Call Timers 38  
Calls  
answering automatically 66  
answering with any key 66  
emergency 20  
ending 18  
entering number 18  
from Contacts 19  
from memo 35  
Boost Mobile Voice Mail 8, 50  
storing from idle screen 32  
storing from Memo 32, 35  
105  
 
 
Index  
storing from recent calls 24, 32  
almanac data 74  
best results 73  
emergency calls 21, 71  
map software 76  
privacy options 75  
security 76  
calling 37  
storing 34  
Internet  
security 62  
type 24, 29  
viewing 30  
D
K
Dialing codes  
non-emergency numbers 40  
telecommunications relay  
service 40  
Keypad 2  
viewing location 72  
GPS PIN 68  
GPS, see GPS Enabled  
locking 68  
L
Directory Assistance 41  
Display  
Language 66  
Lists, see menus  
Locking the Keypad 14  
H
backlight 66  
contrast 65  
options 9  
Handset, see phone  
Headset 66  
M
I
screen 9  
Memo 35  
Icons  
calling from 35  
creating 35  
editing 35  
storing to Contacts 32, 35  
viewing 35  
E
calls 18  
Email 29, 32  
Contacts 29  
main menu 10  
Recent calls 24  
status 11  
Emergency calls 20  
Enabling Over-the-Air Security 7  
End key 2  
Memory  
F
text entry 26  
Idle screen 9  
storing to Contacts 32  
International numbers 37  
ring tones 45  
Menu key 2, 10  
Menus 9  
Finding Your Phone Number 8  
G
context-sensitive 2, 10  
GPS Enabled 70  
106  
 
main menu 10  
Message center 47, 49  
see also messages  
SMS messages 57  
voice mail 49  
Message notifications 47  
setting options 47  
Messages 46  
voice mail 51  
Passwords 68  
Patent information 104  
Pauses  
dialing 36  
storing 33  
Personalize 67  
Phone 2, 9  
icons 24  
storing to Contacts 24, 32  
viewing 24  
Redialing 20, 66  
Ring tones 29, 43  
deleting 45  
downloading 45  
memory 45  
see also voice mail, SMS  
messages, Two-Way  
active line 66  
locking 68  
off 7  
on 7  
only 69  
off 43  
setting 43  
setting in Contacts 31, 44  
vibrate 43  
messages, and Net alerts  
receiving 47  
Microbrowser 61  
viewing assigned 44  
Ringer 65  
setting up 2  
N
Phone calls  
see also Ring tones  
off 65  
Navigation key 2  
Non-emergency numbers 40  
Numeric mode 28  
call restrictions 40  
Powering On and Off 7  
Programming, over-the-air 7  
PUK code 13  
S
Safety 92  
accessory 98  
battery 97  
O
OARSS, see over-the-air  
programing 7  
Over-the-air programming 7  
R
electromagnetic interference  
95  
medical devices 95  
radio frequency 92  
Radio frequency 92  
Recent calls 19, 24  
deleting 25  
P
Password  
display time 69  
107  
 
Index  
Security 62, 68  
Send key 2  
Settings 66  
resetting 69  
SIM  
inserting 4  
removing 4  
SIM card 3, 12  
Contacts 29  
40  
V
Text and numeric messages  
see SMS messages  
Text display area 9, 18  
Text entry 26  
Voice Mail  
changing password 51  
greetings 51  
group lists 55  
Alpha mode 26  
database 26, 27  
icons 26  
message forwarding 56  
playing messages 50  
Voice mail 49  
mode 26  
receiving 49  
SIM PIN 12, 68  
changing 13  
Numeric mode 28  
Symbols mode 28  
Word mode 26  
Trademark information 104  
TTY calls 38  
sending calls to 17  
setting up 8, 50  
Voice name 30  
requirement 12  
unblocking 13, 14  
SMS messages 57  
calling from 58  
message center 57  
receiving 57  
Speed Dial 30, 32  
Status messages 80  
Symbols mode 28  
Volume, setting 65, 67  
W
baud rate 40  
making 38  
mode 39  
on 39  
Waits  
dialing 36  
storing 33  
Walkie-Talkie Options 67  
Web alerts 58  
deleting 59  
receiving 58  
White Page listings 41  
Word mode 26  
TTY devices 40  
Two-Way messages  
sending 59  
T
U
T9 Text Input, see text entry  
TDD/TTY devices 40  
Telecommunicationsrelayservice  
Using Speed Dial and Turbo Dial  
20  
108  
 
Y
Yellow Page listings 41  
109  
 

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