Cisco 7912 IP Phone - User Documentation
1. LCD screen
2. Model type
3. Soft key buttons
4. Navigation button
5. Menu button
6. Hold button
7. Keypad
8. Volume Control button
9. Handset
10. Footstand
11. Ring/Message indicator
Figure 1: Cisco 7912 IP Phone
Dialing Instructions
Placing A Call
Answering A Call
Ending A Call
Placing A Call On Hold
Last Number Redial
Voice Mail
Call Forwarding (to an extension)
Call Forwarding (to voice mail)
Call Parking
Transferring A Call (cold transfer)
Transferring A Call (warm transfer)
Conference
Activating Monitor
Menu Button
Directories: Missed Calls/Received Calls/Placed Calls
View Call Records
Dial From A Call Record
Delete Call Records
Name or Phone Number Search
Settings: Customizing Your Telephone
Ring Type
Services:
Currently unavailable until further notice
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Call Forwarding (to voice mail)
While call forwarding is in effect you can call out from
your telephone but can not receive incoming calls. To
cancel call forwarding press the CFwdAll soft key
again.
•
With the handset down press
CFwdAll soft key and wait for two
beeps
•
Press the Message soft key
Call Parking
Call parking allows a call to be placed on hold so that it
can be retrieved from another phone on the Cisco
system.
•
•
Press the more soft key
Press the Park soft key (call is
placed on hold)
•
•
Hang up phone
If the parked call is not retrieved within 60 seconds, it
will ring the phone or extension that originally parked
the call, and “CallPark Reversion (XXXX)”, where
XXXX is the extension used to store the call, will
display.
“Call park At XXXX”, where XXXX is
the extension used to store the call,
will display on the phone’s LCD
screen for 10 seconds
Note the “call park” extension and
dial it at the phone that wishes to
retrieve the call
•
Transferring A Call (cold transfer)
If you make a dialing error while attempting to transfer
a call press the EndCall soft key and then the Hold
button to return to the original caller.
•
Press the Trnsfer soft key and wait
for a tone (the caller is placed on
hold)
•
•
Dial the extension you wish to
transfer the call to
When you hear ringing press the
Trnsfer soft key to transfer the call
Transferring A Call (warm transfer)
If you make a dialing error, or the called party does not
answer or want to accept the transferred call, press the
EndCall soft key and then the Hold button to return to
the original caller.
•
Press the Trnsfer soft key and wait
for a tone (the caller is placed on
hold)
Dial the extension you wish to
transfer the call to
Wait for an answer and announce the
call
Press the Trnsfer soft key to transfer
the call
•
•
•
Conference
If you make a dialing error, or the called party does not
answer or want to participate in the conference call,
press the EndCall soft key and then the Hold button to
return to the original caller(s).
•
While on a call press the more and
then the Confrn soft keys - you will
hear a tone and the caller is placed
on hold
•
•
•
•
Dial the telephone number you wish
to add to the call
When the called party answers you
can talk privately
To complete the conference call
press the Confrn soft key
Repeat the procedure to add up to 5
additional parties to the conference
call, including yourself
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Activating Monitor
While on a call, press the Monitor
soft key
While monitoring a call you will be able to hear the
other party but they will not be able to hear you.
•
To resume the call, press the MonOff soft key. If you
hung up the handset after pressing the “Monitor” soft
key, simply lift the handset to resume the call.
Menu Button
Directories: Missed Calls/Received Calls/Placed Calls
View Call Records
•
•
•
Press the Menu button
Select Directories
Select a particular directory (Missed
Calls/Received Calls/Placed Calls)
Dial From A Call Record
•
•
•
Follow the steps above to access the
desired directory
Select a record using the Navigation
button
If necessary, use the EditDial soft
key to add digits to the number (e.g.,
"9" for external calls)
•
•
Press the Dial soft key to dial the
number
To exit directory press the Exit soft
key until all menus are closed
Please Note: If a call record is selected and you lift the
handset, the number will be dialed.
Delete Call Records
•
•
•
Press the Menu button
Select Directories
Press the Clear soft key to delete all
of the records in all the directories
(Missed Calls/Received Calls/Placed
Calls) OR
•
To delete a particular call record,
select the directory where the record
resides, highlight it using the
Navigation button, and then press
the Delete soft key
Name or Phone Number Search
When using the “Corporate Directory” you can search
Trent University’s Phone Directory by name or phone
number.
•
•
•
•
•
Press the Menu button
Select Directories
Select Directory Services
Select Corporate Directory
Use the keypad to enter search
criteria (name or phone number)
Press Search soft key to perform
search
If the search returns a number it can be dialed by
pressing the Dial soft key. If necessary, use the
EditDial soft key to add digits to the number (e.g., "9"
for external calls).
•
•
To exit directory press the Exit soft
key until all menus are closed
Please Note: If a searched entry is selected and you lift
the handset, its number will be dialed.
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Settings: Customizing Your Telephone
Display Contrast
•
•
•
•
Press the Menu button
Select Settings
Select Contrast
Press the Up and Down soft keys to
adjust contrast
•
Press the Ok soft key to save the
changes and exit
Ring Type
•
•
•
•
Press the Menu button
Select Settings
Select Ring Type
Use the Navigation button to
highlight a ring type
•
•
Press Play soft key to listen to ring
type
With the ring type of choice
highlighted, press Select and then
Ok soft keys to save selection
Volume Adjustment – Ringer
While not on a call and with the
•
handset down, press the Volume
control button (8) to adjust the
volume
Volume Adjustment - Handset/Speaker
•
While on a call, press the Volume
control button (8) to adjust the
volume
•
Press the Save soft key
Services:
Services are currently unavailable until further notice.
•
•
Press the Menu button
Select Services
If “Services” is selected, please lift and replace handset
until “Menu” button is no longer illuminated. Otherwise,
phone will be locked up.
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