Hotpoint Refrigerator RLB20 User Manual

User Instructions  
for Models  
RLB20, RSB20, RZB20  
 
Contents  
Page  
Electrical requirement  
Safety advice  
2
4
Installation  
5
Get to know your Appliance  
The controls  
6-7  
8
Storing food  
9
Other functions  
Care & Cleaning  
Door reversal  
10  
10-12  
13  
Troubleshooting  
After sales service  
Guarantee  
14  
15  
16  
Disposal of your old product  
Key contacts  
17  
rear cover  
3
 
Safety advice  
*
*
*
*
Please take time to read this booklet  
before installing and switching on this  
appliance. The manufacturer assumes  
no responsibility for incorrect  
*
Do not use sharp metal objects for  
removing any ice build up in the freezer  
compartment, as this could cause damage  
to the refrigeration system.  
installation and usage.  
*
*
*
Do not put the plug into the power supply  
with wet hands.  
If this appliance is to replace an old  
refrigerator with a lock, break or remove  
the lock as a safety measure to avoid the  
danger of children playing with the  
refrigerator and locking them inside.  
Do not store carbonated (fizzy) drinks or  
medicines in the freezer compartment.  
Do not eat iced lollipops or other such  
things direct from the freezer  
compartment as this could cause low  
temperature skin burns, always leave  
for a few minutes before eating.  
Old refrigerators and freezers contain  
insulation gases and refrigerant that must  
be disposed of properly. Please ensure that  
none of the tubing at the back of the  
appliance gets damaged.  
*
Do not touch the surfaces inside the  
freezer compartment with wet hands as  
this could cause low temperature skin  
burns.  
Do not twist and bend the mains lead and  
keep it away from hot surfaces.  
*
*
Do not let children play with the appliance.  
Do not sit or stand on the appliance.  
4
 
Installation.  
Placing the appliance:  
Place it on a solid base.  
WARNING: THE APPLIANCE SHOULD  
ONLY BE INSTALLED BY A QUALIFIED  
ELECTRICIAN IN COMPLIANCE WITH THESE  
INSTRUCTIONS, CURRENT STANDARDS  
AND REGULATIONS.  
Use the adjustable feet to level the appliance.  
Check using a spirit level and adjust the feet  
accordingly.  
Before Fitting:  
Before connecting to the electricity supply  
leave the appliance to stand for 1 hour to  
allow the cooling system to settle.  
Please read through this section before  
starting any work.  
Fitting the wall spacer  
Choosing a location:  
1. Fit the supplied wall spacer to the top  
middle of the condenser at the back of  
the appliance  
2. Push appliance back, until spacer is  
against the wall.  
The power socket should be in a readily  
accessible position, adjacent to the appliance.  
Place the appliance in a dry and regularly  
ventilated room.  
Never place the appliance near heat emitting  
devices (eg. cooker, radiator, water heater or  
similar devices) and do not expose it to direct  
sunlight. In such a position your appliance  
will have to work harder and will cost more to  
run and could be damaged by the heat.  
Ensure that you provide adequate air  
circulation around the appliance.  
Behind, there should be at least 200cm2.  
Allow a minimum 30mm between the top of  
the appliance and the underside of the work  
top, 25mm either side and 25mm from the  
base of appliance to the floor.  
5
 
Get to know your Appliance.  
Model RSB20  
14  
11  
12  
10  
9
13  
8
1
7
6
2
3
5
Model RLB20  
4
14  
1
11  
10  
9
8
2
7
3
6
4
5
1. Refrigerator shelf  
2. Safety glass  
3. Salad bin  
4. Levelling feet  
5. Bottle rack  
6. Commodity racks  
7. Egg holder  
8. Dairy rack  
9. Dairy rack cover  
10. Lamp switch  
11. Thermostat box  
12. Freezer compartment (*)  
13. Water tray (*)  
14. Table top  
(*) Only in model RSB20  
6
 
Get to know your Appliance.  
Normal setting; 2  
Model RZB20  
2
3
7
4
5
6
1
1. Levelling feet  
2. Controls  
4. Fast freeze compartment  
5. Frozen food storage baskets  
6. Defrost channel  
3. Table top  
7. Ice compartment shelf  
7
 
The controls  
Before switching on your appliance make  
sure that the mains cable is not trapped  
underneath or behind the appliance.  
Thermostat setting  
Refrigerator RSB20  
*
The freezer of the refrigerator can cool up  
to -12˚C.  
The thermostat setting will depend on the  
location of the appliance, room temperature  
and how often the door is opened. When  
starting the appliance for the first time turn  
the thermostat to the 5 setting for the first  
24hrs then adjust accordingly.  
RLB20 and RSB20 thermostat box  
*
The thermostat automatically regulates the  
inside temperature of the refrigerator and  
freezer compartment.  
By turning the knob from 1. to 5.,  
colder temperatures can be obtained.  
*
*
*
*
The “OFF” position shows that the  
thermostat is closed and no cooling is  
available.  
For short term storage of food in the  
freezer compartment, you can set the knob  
to the 3 setting.  
Freezers RZB20  
For long term storage of food in the  
freezer compartment, you can set the knob Thermostat setting  
between the 3 and 5 position.  
The freezer thermostat automatically  
regulates the inside temperature of the  
compartments. By turning the knob from  
position 1 to 3, colder temperatures can be  
obtained. The position “O” (off position)  
shows that the thermostat is closed and no  
cooling will be available.  
Note: The ambient temperature,  
temperature of the freshly stored food  
and how often the door is opened,  
affects the temperature in the  
refrigerator and freezer compartments.  
If required, change the temperature  
setting.  
Freezer thermostat setting  
The temperature in your freezer should be  
maintained at -18˚C or colder. The ambient  
temperature of the freshly stored food  
and how often the door is opened,  
affects the temperature in the freezer. If  
required, change the temperature control  
setting at the rear of the freezer (setting 3 is  
the coldest.).  
*
Ideally, when you first switch on the  
appliance, you should try to run it without  
any food in for 24 hours and not open the  
door. If you do need to use it straight away  
try not to put to much food inside.  
Running in the compressor  
Your appliance is operated by a compressor,  
which maintains the appliance internal tem-  
perature. For the first few months the com-  
pressor has to work a little harder and may  
result in more noise than usual.  
*
If the appliance is switched off or unplugged,  
you must allow 5 minutes before restarting in  
order not to damage the compressor.  
8
 
Storing food  
Making the best use of your  
Appliance  
To ensure that your appliance operates as  
efficiently as possible:  
*
*
*
Place frozen food in the freezer  
compartment as soon as possible after  
buying it.  
Liquid-filled bottles or sealed fizzy  
drinks must not be stored in freezer, as  
they may burst.  
*
Follow packaging “best by/use by”  
instructions or your suppliers advice on  
a suitable maximum storage time.  
Lollipops and water ices should not be  
given to children directly from the  
freezer. The low temperature may  
cause ‘freezer burns’ on their lips.  
*
Keep foods covered to retain moisture  
and prevent flavour/odour  
transference. Plastic bags, aluminium  
foil, plastic stretch wrap and containers  
with lids are ideal.  
*
Store ice cream towards the top front  
of the freezer and remove from freezer  
15-30 minutes before serving.  
*
Select chilled and frozen food last  
when shopping, transport in a ‘coolbag’  
and place in appliance as soon as  
possible after arriving home.  
*
*
Ensure food is labelled and dated  
before placing in freezer.  
*
*
Avoid opening the doors unnecessarily  
or for longer than needed.  
Once thawed, food should be cooked  
and eaten within 24 hours or cooked  
and refrozen.  
Allow hot or warm food to cool down  
in covered containers before placing in  
appliance, as placing hot food in the  
appliance reduces efficiency.  
*
Fully defrost your freezer when the ice  
is between 3-5mm thick.  
Warning: Do not use to store poisonous,  
flammable or dangerous substances,  
your appliance has been designed for the  
storage of edible foodstuffs only.  
Note: A thick layer of ice will increase the  
running costs of your appliance.  
Storing Food in a Fridge  
(RSB20 and RLB20)  
Storing food in a freezer (RZB20)  
*
Freeze and store either fresh food or  
long term commercially frozen foods.  
*
Pack and store cooked and fresh food  
separately.  
*
Generally speaking long term storage  
means up to 3 months but this can  
vary, so always follow your supplier’s  
recommendations otherwise refer to  
the pictorial guide on the door liner  
(see below).  
*
Wrap raw or defrosting meat and  
poultry in polythene or foil and store  
below cooked foods and dairy  
products to avoid contamination of  
dripping food juices.  
Wrap cheese in greaseproof paper and  
place in an airtight polythene bag.  
Bring to room temperature before  
consuming.  
*
*
*
Empty left over canned food into a  
covered storage containers before  
placing in fridge.  
Position food to allow cold air to  
circulate freely, ensuring nothing  
comes into contact with the cooling  
plate at the back of the appliance.  
9
 
Other functions  
Care & Cleaning  
Fridge compartment chiller tray cold air  
control (model no. RSB20)  
*
Disconnect the appliance from the  
power supply.  
The slide at the rear of the chiller tray controls  
the amount of cold air that flows into the  
fridge compartment. The chiller tray must be  
pulled out of the fridge in order to adjust the  
slide.  
*
*
Do not pour water over the appliance.  
The internal compartments should be  
cleaned periodically using a solution of  
bicarbonate of soda and warm water.  
Fridge compartment too warm:  
Open the slide at the rear of the chiller tray  
(indicator pointer visible). If the fridge  
compartment is still to warm, turn the  
thermostat control to a colder setting (higher  
number).  
*
*
Clean the accessories separately with  
soapy water. Do not put in a dishwasher.  
Do not use abrasive products, detergents  
or soaps. After washing, rinse with clean  
water and dry carefully. When the cleaning  
operations have finished, reconnect the  
plug with dry hands.  
Fridge compartment too cold:  
Close the slide at the rear of the chiller tray  
(indicator pointer covered). If the fridge  
compartment is still to cold, turn the  
thermostat control to a warmer setting  
(lower number).  
*
You should clean the condenser at least  
twice a year in order to save energy and  
increase productivity.  
A CLOSED  
B OPEN  
Warmer fridge setting:  
Indicator pointer covered A = closed.  
Replacing the light bulb  
When replacing a bulb;  
Colder fridge setting:  
Indicator pointer visible B = open.  
1. unplug the appliance from the power  
supply.  
2. Press the hooks on the sides of the light  
cover top and remove the light cover.  
3. Replace the bulb with a new one of not  
more than 15W.  
4. Replace the light cover and after waiting 5  
minutes restart the appliance.  
10  
 
Care & Cleaning  
For model no. RSB20 Refrigerator  
Defrosting the Frozen Food compartment:  
WARNING: Never use sharp metal tools for this  
operation as they can damage your fridge  
beyond repair.  
Defrosting  
For model no. RLB20 Larders (coolers)  
*
The fridge compartment will defrost  
automatically. During defrost periods  
water droplets form on the cooling  
plate and refreeze afterwards.  
Defrosting should be carried out regularly -  
either, every two or three weeks or when the  
ice is between 3 - 5mm thick. This will ensure  
that your appliance operates efficiently.  
A build up of ice could cause damage to the  
freezer door flaps or create incorrect  
Note: If your kitchen becomes exceptionally  
warm, the cooling plate may not defrost  
regularly.  
WARNING: Ensure the gutter is kept clear  
and that stored food does not come into  
contact with the cooling plate.  
temperatures inside the fridge compartment.  
*
The day before you plan to defrost, set the  
thermostat dial to the 5. position to  
completely freeze the contents.  
*
During defrosting, frozen foods should be  
wrapped in several layers of paper and  
kept in a cool place. The inevitable rise in  
temperature will shorten their storage life.  
Remember to use these foods within a  
relatively short period of time.  
*
*
Before defrosting pull out the water tray  
plug (1) on the water tray (2) and place a  
bowl (3) underneath the tray hole to  
collect the water. Ensure you use a bowl  
large enough to contain the water.  
To defrost the fridge turn the thermostat  
control knob to the O (OFF) position or  
you may switch off the appliance at the  
mains socket and pull the plug out.  
1
3
2
*
*
To accelerate the process, leave the door  
open and one or more basins of warm  
water can be placed in the freezer  
compartment.  
Dry the inside of the unit and water tray,  
refit the tray plug and set the thermostat  
knob to the 5. position.  
11  
 
Care & Cleaning  
Defrosting the Freezer RZB20  
*
To accelerate the defrosting process place  
one or more basins of warm water in the  
freezer compartment.  
Do not use sharp metal objects for this  
operation. They could puncture the  
refrigerator circuit and cause irreparable  
damage to the unit.  
*
*
Dry the inside of the compartment with a  
sponge or a clean cloth.  
Before defrosting, place the frozen food in a  
cool place after wrapping it in sheets of  
newspaper.  
Once the unit has been defrosted, place  
the food into the freezer .  
Use the drainage system as follows;  
1. To defrost the freezer turn the thermostat  
control knob to the O (OFF) position or  
you may switch off the appliance at the  
mains socket and pull the plug out.  
2. Pull out the bottom drawer of the freezer  
and open the water drain cover (A) which  
is at the back of the drawer. (FIGURE 1)  
3. Pull out the drain plug (B) placed under the  
freezer compartment (FIGURE2)  
4. Place the water drain cover (A) beneath the  
drain plug (B) (FIGURE 3).  
5. Take out the water collected in the drawer.  
12  
 
Door reversal  
Warning: Before attempting to remove the door, switch off the electrical supply and pull  
out the mains plug.  
It is recommended that you remove any loose items/fittings from inside the appliance and  
place food into insulated containers whilst carrying out this operation.  
You may require assistance to carefully lay the appliance onto its back onto suitable protective  
materials (i.e. original packaging).  
Remove the door  
Replace the door  
1. Lay down the appliance on its back.  
1. Slide the door upwards and locate the  
top hinge pin into the door bush.  
2. Unscrew, remove  
and retain both  
front  
feet.  
3. Unscrew and  
remove the right  
hand bottom hinge  
plate and (spacing  
washers if fitted).  
2. Fit the bottom hinge with the (spacing  
washers if fitted) into the bottom hinge  
bush, making sure that the door is  
aligned to the cabinet.  
3. Use the fixing screws to secure the  
bottom hinge to the cabinet.  
4. Replace the adjustable feet, allowing  
25mm from the bottom of the cabinet to  
the base of the foot.  
Reposition the hinge pin into  
the other hole on the metal bracket.  
4. Slightly open the door, slide downwards,  
remove and carefully place to one side.  
5. Carefully stand the appliance upright in  
its required location and make sure it is  
sitting level on the floor. Open and close  
the door checking that the gasket makes  
a good seal without any gaps when the  
door is closed.  
5. Unscrew the hinge pin from the top right  
hand hinge plate and refit on the  
opposite side.  
Note: Replace loose items/fittings back into  
the appliance and leave for at least 15  
minutes before switching back on.  
6. Use a thin blunt  
instrument to remove  
the top and bottom  
hinge bushes and  
blanking plug from the  
door (take care  
not to mark the door  
handle). Reposition  
on the opposite side.  
13  
 
Troubleshooting.  
If your appliance is not working properly, it  
may be a minor problem, therefore check the  
following.  
The appliance won’t work.  
Check the plug is firmly positioned in the wall  
socket and the power supply is switched on.  
Check that the thermostat setting is not in the  
OFF position.  
Check the power supply with another  
appliance.  
Check the fuse.  
There has been a power failure.  
DO NOT OPEN THE DOOR.  
If power does not return within 14 hours, food  
should be removed from the low temperature  
compartment and either cooked and eaten  
within 24 hours or cooked and refrozen.  
The appliance is making a lot of noise.  
Check the appliance is stabilised.  
Ensure the appliance is not touching the wall  
or kitchen units. It is normal for it to make a  
bubbling or gurgling sound.  
Continuous Operation of the Compressor Has the door been opened frequently or  
left open for a long period of time?  
The door is not closed properly/does not seal  
properly (clean the gasket if it is contaminated  
or replace it if it is damaged).  
Check there is adequate air circulation.  
Water is leaking from the refrigerator.  
Check that the defrost water outlet is not  
blocked.  
Check that stored food or packaging is not in  
contact with the cooling plate on the interior  
rear wall of the refrigerator. (NB. It is normal  
for droplets to run down the cooling plate).  
Is there ice formation on the interior rear wall?  
(see ‘Defrosting of the Frozen Food  
compartment’ ).  
Refrigerator interior light does not work. SWITCH OFF AT THE SOCKET AND PULL OUT  
THE MAIN PLUG, check the bulb is in  
correctly.  
If it still doesn’t work see ‘Changing the Light  
Bulb ‘.  
If the appliance is not going to be used for a long time (during holidays) set the thermostat  
to the OFF position. Defrost, then clean the appliance and leave the door open to prevent the  
formation of mildew and build up of odours.  
14  
 
Hotpoint After Sales Service  
Satisfaction Guaranteed or Your  
Money Back  
Service Cover  
FREE service repairs for a single Hotpoint  
appliance during the period of cover. At an  
additional cost Service Cover with  
Maintenance includes an Annual Electrical  
& Safety Check along with replacement of  
any parts necessary.  
Hotpoint gives you a unique ‘Satisfaction  
Guaranteed’ promise – valid for ninety days  
after you have purchased your Hotpoint  
product. If there is a technical problem with  
your Hotpoint appliance, call Hotpoint  
Service. If necessary we will arrange for an  
engineer to call. If the technical problem is  
Kitchen Cover  
not resolved under this Guarantee, Hotpoint An annual payment covers repairs for all  
will replace your appliance or, if you prefer,  
give you your money back.  
your Hotpoint appliances which are less  
than ten years old. Additional Hotpoint  
appliances purchased after you have joined  
Hotpoint Kitchen Cover are automatically  
included during the annual period of cover  
without further charge.  
Hotpoint appliances carry for the first 12  
months a fully inclusive parts and labour  
guarantee plus FREE replacement parts for  
the first 5 years provided that they are fitted  
by our own Service Engineer. When the 12  
months parts and labour guarantee expires  
we offer two after sale service options:  
Easy Payment Methods  
We offer a number of payment methods;  
cheque, credit card, switch, cash or by tak-  
ing advantage of one of our Service Cover  
Plans you can spread the cost by direct  
debit.  
Repair Service  
UK: 08709 066 066 or  
Republic of Ireland: 1850 302 200  
Call our National Service Line and benefit  
from our additional 5 years FREE parts.  
Although the engineers time and labour is  
chargeable, all repairs carry a fully inclusive  
parts and labour guarantee for 12 months  
from the date of the repair. Note:  
Chargeable service is offered on the  
basis of payment on completion to our  
service engineer, who will issue a receipt.  
For further details telephone:  
08709 088 088.  
Appliance Registration  
To benefit from the above options, com-  
plete and return the Appliance Registration  
Questionnaire supplied with this appliance.  
Full details and costs of our Service/Kitchen  
Cover options together with an application  
form, will then be sent to you towards the  
end of the 12 month guarantee period.  
Extended Warranties  
To join: UK 08709 088 088 or  
Hotpoint Genuine Parts &  
Accessories  
A wide range of parts and accessories are  
available from Hotpoint Genuine Parts &  
Accessories Mail Order Hotline  
UK: 08709 077 077 or  
Republic of Ireland: 1850 502 200  
Whether you have just one or a number of  
Hotpoint appliances in your kitchen,  
Hotpoint offer two Service Cover Plans to  
give you complete peace of mind. They  
enable you to extend your first 12 months  
labour guarantee by either 1 or 4 years, so  
that you can have FREE repairs during the  
membership period.  
Republic Of Ireland: 01 842 6836  
15  
 
Hotpoint Guarantee  
From the moment your appliance is delivered, Hotpoint  
guarantees it for five years.  
G
Hotpoint appliances carry a fully inclusive 12 months parts  
and labour guarantee plus FREE replacement parts for the first  
five years provided that they are fitted by our own Service  
Engineer (evidence will be required of date and place of  
purchase).  
G
All Hotpoint servicing is carried out by our own Service  
Organisation located throughout the United Kingdom and  
Republic of Ireland. We will be happy to deal with any prob-  
lems which you may have.  
Our Engineers ensure every effort to avoid damage to floor  
coverings and adjacent units when carrying out repairs/service  
work, but in locations where the Engineer advises you that it will  
be impossible to move appliances without risk of damage, they  
will only proceed with your approval that no liability is accepted.  
Guarantee Terms & Conditions  
Your Guarantee is only applicable in the United Kingdom or  
Republic of Ireland and is subject to provision(s) that your  
appliance:  
G
Has been used solely for domestic purposes and is on  
domestic premises ie. not for commercial or trade use.  
G
G
Has been used solely in accordance with this instruction book.  
Has been properly connected to a suitable electrical  
supply voltage as stated on the appliance rating plate.  
G
Has not been subject to misuse, accident, modified or repaired  
by anyone other than our own Service Engineers.  
16  
 
Disposal of your old product  
When replacing your old appliance with a new one, please comply with the following:  
Old appliances are not worthless rubbish. Valuable raw materials can be reclaimed by  
recycling old appliances.  
Render your old appliances unusable:  
1. Pull out the mains plug.  
2. Cut off the power cord and discard with mains plug.  
3.To prevent children from locking themselves in the appliance and suffocating.  
- REMOVE THE LOCK.  
Professional disposal is required for refrigerants in refrigeration appliances and gasses  
contained in the insulation. Ensure that refrigeration tubing and coils are not damaged  
or punctured prior to their proper disposal.  
WARNING: AVOID ACCIDENTS TO CHILDREN. WHEN DISCARDING AN OLD FRIDGE OR  
FREEZER BE CERTAIN TO MAKE THE LOCK UNUSABLE. IF POSSIBLE, REMOVE THE DOOR  
AND DISCARD SEPARATELY.  
DO NOT ATTEMPT TO SIT ON TOP OF YOUR APPLIANCE. IT IS NOT DESIGNED FOR SUCH  
USE AND YOU COULD INJURE YOURSELF OR DAMAGE THE APPLIANCE BY SUCH ABUSE.  
 
 
 
Key Contacts  
Service  
Hotpoint has the largest appliance manufacturer’s service team in Europe,  
trained specialists directly employed by us to ensure your complete  
confidence.  
Repair Service  
UK: 08709 066 066  
Republic of Ireland: 1850 302 200  
You will be asked for the following information:-  
Name, address and postcode.  
Telephone number  
Model / Serial number of the appliance  
Clear and concise details of the query or fault  
Place and Date of purchase  
(Please keep the receipt as evidence will be required when the engineer calls).  
Extended Warranty  
To join: UK 08709 088 088  
Republic of Ireland: 1850 502 200  
Genuine Parts & Accessories  
Mail Order Hotline  
UK: 08709 077 077  
Republic of Ireland: (01) 842 6836  
For further product information 08701 50 60 70  
All Hotpoint Services are offered as an extra benefit and do not affect your statutory rights.  
General Domestic Appliances Limited, Morley Way, Peterborough, PE2 9JB  
Part No. FP091-01  
 

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