iHome MP3 Docking Station ID38SVC User Manual

Model iD38  
The iHome System  
®
for Your iPad, iPhone and iPod  
 
Table of Contents  
Controls and Indicators / Display.....................................................................................................................................1-2  
iD38 Quick Start ..............................................................................................................................................................3-4  
Using the iD38.................................................................................................................................................................5-6  
Using the Alarms .............................................................................................................................................................6-7  
Listening to iPad / iPhone/iPod / Listening to Radio...........................................................................................................8  
Using the Unit in other Countries / Listening to other portable audio devices....................................................................9  
Sleep Operation ................................................................................................................................................................9  
Dimmer Operation / Replacing Clock Backup Battery......................................................................................................10  
A Consumer Guide to Product Safety .............................................................................................................................. 11  
Trouble Shooting .........................................................................................................................................................12-13  
Warranty Information........................................................................................................................................................14  
Maintenance  
• Place the unit on a level surface away from sources of direct sunlight or excessive heat.  
• Protect your furniture when placing your unit on a natural wood and lacquered finish. A cloth or other protective  
material should be placed between it and the furniture.  
• Clean your unit with a soft cloth moistened only with mild soap and water. Stronger cleaning agents, such as Benzene,  
thinner or similar materials can damage the surface of the unit.  
FCC and IC Information  
This device complies with Part 15 of the FCC Rules, operation is subject to the following two conditions:  
(1) This device may not cause harmful interference, and (2) this device must accept any interference  
received, including interference that may cause undesired operation.  
• Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s  
authority to operate the equipment.  
• NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC  
Rules.  
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment  
generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause  
harmful interference to radio communications.  
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference  
to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct  
the interference by one or more of the following measures:  
• Reorient or relocate the receiving antenna.  
• Increase the separation between the equipment and receiver.  
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  
• Consult the dealer or an experienced radio/TV technician for help.  
This Class B digital apparatus complies with Canadian ICES-003.  
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada  
 
Getting Started  
Thank you for purchasing the iHome iD38, the home system for your iPad, iPhone and iPod. This device works with iHome  
apps available on the App Store enabling additional alarm features, settings, firmware updates, and other enhancements.  
Device compatibility with our apps and features are subject to change. This instruction booklet explains the basic opera-  
tion and care of the unit and does not cover our apps. Visit iHomeaudio.com/apps <http://iHomeaudio.com/apps> for our  
latest app offerings, device compatibility and support.  
NOTE: iHome apps are for iPad, iPhone and iPod touch only.  
Please read this instruction book carefully before the appliance is operated and keep it for future reference.  
Controls and Indicators  
Top Panel  
Rubberized device rest  
Flexible 30 pin connector  
for iPad/iPhone/iPod  
Alarm Reset/Power/App Button  
Play/Pause/  
Time Set/Sync Button  
Radio Preset Button  
Raise Volume Button  
Alarm 1 Button  
Alarm 2 Button  
Bedtime Button  
Plus/Forward Set Button  
Wakeup Button  
Lower Volume Button  
Mode/EQ Button  
Minus/Reverse Set Button  
Snooze/Dimmer Button  
 
1
iD38 Quick Start  
1: Power  
2: Setting Clock with AutoSync  
Gently dock your iPad, iPhone or iPod into the 30 pin  
dock. The unit will attempt to autosync to the time on  
your iPad, iPhone or iPod. This process takes about 3  
seconds.  
Attach AC adaptor cable to DC jack on back of the  
unit and plug the other end into a wall socket.  
Remove the backup battery pull tab from the battery  
compartment on the bottom of the unit.  
3: Playing your  
4: Updating firmware  
iPad/iPhone/iPod  
For best performance, make sure to update the iD38  
firmware. To do so, download the free iHome Set app  
from the App Store. Launch the app, scroll to “Search  
for update” and follow onscreen directions if an update is  
available. NOTE: Firmware updates require a 3G service  
or Wi-Fi network connection. Do not remove your iOS  
device while updating firmware on the iD38.  
Gently dock your iPad/iPhone/iPod into the 30 pin dock.  
The iPad/iPhone/iPod will charge while docked. Press  
the  
iPod.  
Button on the unit to play your iPad/iPhone/  
Note: the iHome Set app is not covered in detail in this  
booklet. Please download the free iHome Set app from  
the App Store and review the Start Guide.  
3
 
iD38 Quick Start  
a) Press and hold the  
Alarm 1 or 2. (Substitute Button in steps below to set Alarm 2)  
b) Press the + or – Button to set alarm time.  
or Button until the time flashes to set  
5: Setting Alarm 1 or Alarm 2  
c) Press the Button then press the + or – Button to set alarm  
schedule (weekdays, etc).  
d) Press the Button again then press the + or – Button to  
select alarm source to wake to. If radio is selected source, press  
the  
Button to select a preset station, or the + or – Button  
to tune radio to a desired station  
e) Press the Button again then press the + or – Button to set  
the alarm volume.  
f) Press the  
Button again to confirm alarm setting and exit  
alarm setting mode.  
6: Mode Select/Radio Operation  
a) Press the Mode Button as needed to select iPod, FM radio,  
or Aux-in mode.  
b) To set FM presets in radio mode, press the  
Button to  
select a preset number (P1 -P6), and then hold the  
Button until the selected preset number begins flashing in  
the display.  
c) Press the + or – Button to tune radio to a desired station.  
d) Press the  
Button to confirm the preset number for the  
current station.  
4
 
Using the iD38  
Connecting the Unit to Power Source  
Connect the AC adaptor cable plug into the DC jack on the back of the system, then plug the AC adaptor into the wall  
outlet. Adaptor must be plugged in to operate unit. The unit does not operate on battery (a battery back up system  
maintains clock settings during power failures).  
Updating your iD38 firmware  
For best performance, make sure to update the iD38 firmware. To do so, download the free iHome  
Set app from the App Store. Launch the app, scroll to “Search for Update”, then follow directions to  
update the firmware.  
Turning the Unit ON or OFF  
Press the Power/App Button on the unit at any time to turn the unit On or Off. Note that a docked iPad, iPhone or iPod  
will continue to charge when the unit is turned off as long as the AC adaptor is plugged in.  
Setting the Clock Time Using AutoSync  
The AutoSync feature automatically syncs the time, month/date, and year on the unit to the same settings on your iPad,  
iPhone, or recent model iPod.  
AUTOSYNC SETTING  
By default, the unit is set to auto SYNC ON mode and will attempt to autosync the time whenever a capable iPad, iPhone  
or iPad is docked.  
To adjust autosync settings:  
Press and hold the Time Set/Sync Button located on the top of the unit for 2 seconds. “SYNC ON” flashes on the  
display and a beep sounds. To turn autosync off, press and release the + or – Button while “SYNC ON” is flashing  
until “OFF” appears. This will disable autosync and allow you to set the time manually (see Setting Time and Calendar  
Manually below).  
1. Dock your iPad, iPhone or recent model iPod in the unit. In about 3 seconds, the unit will sync to your device.  
2. The unit will now autosync every time a capable iPad, iPhone or iPod is docked, and at 2AM each day. You can also  
manually sync a docked iPad, iPhone or iPod at any time by pressing and releasing the Time Set/Sync Button.  
NOTE: iPhone time is automatically updated to the correct time via cell phone towers. The time on your iPad or iPod is  
accurate only to the time on the computer the last time the iPad/iPod was synced to it. It’s possible to have up to 59 seconds  
difference between the unit and synced iPad/iPhone/iPod.  
 
5
Using the iD38  
Setting Time and Calendar Manually  
Autosync must be OFF to set the clock manually.  
1. Press and hold the Time Set/Sync Button located on the top of the unit until “SYNC ON” or “OFF” flashes on the  
display, (if “SYNC ON” appears, press the + or – Button to toggle to “OFF” setting).  
2. Press and release the Time Set/Sync Button. The time display will flash. Press the + or – Button to adjust the  
time (hold for a few seconds to advance or reverse rapidly). Remember to set the correct AM or PM hour. An icon in  
the upper left hand corner of the time display indicates AM or PM.  
(Note: if you wish to change the time display from the 12-hour format to the 24-hour format, sometimes called  
‘military time’, press and release either the  
formats.)  
or  
Button to switch between 12-hour and 24-hour display  
3. Press the Time Set/Sync Button again. The year will flash in the lower part of the display. Press the + or –  
Button until the current year is displayed.  
4. Press the Time Set/Sync Button again. The month and date will flash. Press the + or – Button until the current  
month and date is displayed. Hold to advance rapidly.  
5. Press the Time Set/Sync Button once more. Two beeps will sound to confirm your settings and you will exit Time  
and Calendar Setting mode. The lower part of the display will show the date.  
Using the Alarms  
This unit has a dual alarm system so you can set two separate alarms to different alarm times, wake-to sources and  
schedules (daily, weekdays or weekend).Tip: Download the free iHome Set app for advanced alarm, snooze and sleep  
functions  
Setting the Alarms  
Note: Alarm 1 and Alarm 2 are set the same way; Alarm Button below means the button (  
alarm you are setting.  
1. Press and hold the  
or  
) for whichever  
or  
Button until the alarm time flashes on the lower part of the display. Press and release  
the + or – Button to set the alarm time (press and hold for faster setting). Remember to set the correct AM or PM  
time.  
2. Press and release the Alarm Button again to confirm the set alarm time, then press and release the + or – Button  
to set the alarm schedule (‘7 DAYS’ = the whole week, ‘5 DAYS’ = Monday through Friday, ‘2 DAYS’ = Saturday  
and Sunday only).  
3. Press and release the Alarm Button again, then press and release the + or – Button to select an alarm source to  
wake to: (iPod, Radio, or Playlist).  
For wake to iPod: select iPod to wake to a docked iPad, iPhone or iPod. If the unit does not detect an  
iPad/iPhone/iPod at the set alarm time, the unit will default to buzzer alarm. The alarm cycle lasts for one hour;  
make sure you have enough music on your iPad, iPhone or iPod to last that long.  
For wake to radio: after selecting Radio as the wake to source, press and release the Alarm Button and press  
and release the + or – Button to select a radio station or press and release the  
Button to select a preset radio  
station to wake to (see Listening to Radio on page 7 for details on setting radio stations and presets).  
For wake to playlist: you must create a playlist named “iHome” in iTunes and have it on your iPad/iPod/iPhone.  
The unit will play music randomly from within the “iHome” playlist.  
 
6
Using the Alarms  
4. Press and release the Alarm Button again, then press and release the + or – Button to set the alarm volume.  
5. Press and release the Alarm Button again (or no button within 10 seconds) to exit the alarm setting mode. Two  
beeps will confirm alarm setting. The alarm will be armed once set and the corresponding alarm icon will light up.  
The lower part of the display will show the earliest set alarm time.  
Reviewing, Arming and Disarming Alarm (Turn Alarm Function On and Off)  
Alarms are automatically armed when set. Active alarms are indicated by alarm icons on the display.  
1. Once an alarm is armed, the lower part of the display will show the alarm time. If more then one alarm is armed, the  
earliest alarm time will show.  
2. To review the alarm time, press an alarm button once. The related alarm time will show on the lower part of the  
display.  
3. During alarm review, press and release the Alarm Button once to toggle it on or off. If the alarm is armed, the  
related alarm icon will light up.  
Resetting the Alarm to Come on the Next Day  
1. When the alarm is sounding, press and release the Power Button, Wakeup Button, or  
or  
Button to stop the  
alarm and reset it to come on the next set day. For example, if alarm is set for weekdays and you reset the alarm on  
Friday, the alarm will come on again on Monday, not Saturday.  
TIP: When the iHome Sleep app is running, press the wakeup button to access wake profiles. When the app is not  
running, you can press the wakeup button to shut off the unit and reset the alarm to come on at the set time.  
Snooze  
1. To program a custom snooze time, press and hold the Snooze Button during normal operation (when alarm is not  
sounding) until the snooze minutes display appears. Press the + or – Button to set the snooze time from 1 to 29  
minutes. TIP: You can also adjust snooze time with the iHome Set app.  
2. Press the Snooze Button after the alarm sounds. The alarm will be silenced and come on again 9 minutes later (or  
at the custom minute interval you set). Snooze can be pressed several times during the 1 hour alarm cycle.  
Sure Alarm  
The unit has a sure alarm feature so the buzzer alarm still sound in the event of a power failure, if the backup battery is  
installed (see page 10). If your iPad/iPhone/iPod has no sound for 35 seconds or is not present, the unit will switch to  
buzzer alarm automatically.  
7
 
Listening to iPad, iPhone or iPod  
1. Dock an already playing iPad, iPhone or iPod. The unit will automatically turn on and in a moment you will hear the  
audio playing from your iPad/iPhone/iPod.  
Note: If the audio source volume is too low on the iPad/iPhone/iPod, the unit may not detect that the iPad/iPhone/iPod  
is in play mode. If so, pressing the  
2. When the iPad/iPhone/iPod is docked and in standby mode, press the  
Button on the main unit once should make it play.  
Button on the unit to play the  
iPad/iPhone/iPod. If the unit is already on, press and release the Mode/EQ Button as needed until “iPod” appears  
on the lower part of the display, indicating the unit is in iPod mode. If your iPad, iPhone or iPod touch is in video  
mode, you may see the “locked” slider on the iPad/iPhone/iPod display. If so, you will need to unlock your  
iPad/iPhone/iPod.  
3. Press the  
Button on the unit to pause play; press again to resume play.  
4. Press the + or – Button on the unit to go to the next or previous track. Press and hold while track is playing for high  
speed forward or reverse music search of the current track.  
Adjusting Sound on the Unit  
You can adjust the sound on the unit while listening to any sound source.  
1. Press the  
or  
Button on the unit to adjust the system volume.  
2. Press and hold the Mode/EQ Button to access EQ mode then press and release as needed to select Treble, Bass,  
or Balance, then press the + or – Button to adjust settings.  
TIP: You can also adjust EQ with the iHome Set app.  
Listening to Radio  
Setting up Antenna  
Extend FM wire antenna fully for best reception. Do not strip, alter or attach to other antennas.  
Tuning and Playing the Radio  
1. Press and release the Power Button to turn on the unit, then press and release the Mode Button as needed to cycle  
through iPod, FM radio, and Aux-in modes.  
2. When the desired FM mode is selected, press the + or – Button to tune the radio to a desired station. The current radio  
frequency appears in the bottom of the display. Press the + or – Button for a few seconds to scan for the next clear  
station.  
3. To memorize a station as a preset:  
A. Press the  
hold the  
Button as needed to step through the 6 presets (P1 - P6) to the number you wish to assign, and then  
Button until the selected preset number begins flashing in the display.  
B. Press the + or – Button to tune the radio to a desired station. Hold briefly to have the radio autoscan/search for the  
next clear station.  
C. Press the  
Button to confirm the setting, two confirmation beeps will confirm the setting and the preset number  
you wish to assign. Repeat steps A-C to preset up to 6 stations.  
4. To listen to a preset station, use the Mode Button to select FM mode, then press the  
preset.  
Button to choose the desired  
5. Press the  
or  
Button on the unit to adjust the system volume.  
8
 
Using the Unit in Other Countries  
Different regions of the world use different FM radio frequency steps and ranges. You will need to select the one that  
matches the standards in your region (USA, EUROPE, JAPAN, AUSTRALIA, or CHINA). The default setting is USA; if you  
live in the US, you may skip this section.  
1. Make sure the unit is OFF (not playing in any mode). Press and hold the + and - Button at the same time for about 5  
seconds until the region flashes in the lower part of the display and a beep sounds. Press the + or - Buttons as needed  
to set the display to your region: USA, EU (Europe), JPN (Japan), AUS (Australia), or CHN (China).  
2. Press and release the + and - Button at the same time again (or no button within 10 seconds) to exit the radio frequency  
setting mode. Two beeps will confirm radio frequency setting.  
Listening to other portable audio devices  
You can play an MP3 player or other portable audio device through the iD38 via the Line-in Jack.  
1. Plug one end of an audio patch cord (available at http://www.ihomeaudio.com) into the headphone or line-out jack on  
your device and the other end of the patch cord into the iD38 Line-in Jack, located on the back of the unit.  
2. Turn on the unit and press and release the Mode Button as needed until “Aux-in” appears in the lower part of display,  
indicating Aux-in playing mode.  
3. Turn on and play your device.  
4. Press the  
or  
Button on the unit to adjust the system volume. You may need to adjust your device volume, too.  
Remember to turn off your device when you are done playing it.  
Sleep Operation  
Sleep mode lets you sleep to iPad/iPhone/iPod, music or the radio, gradually lowering the volume until the unit shuts off  
at the selected time.  
1. Press the Bedtime Button to enter sleep mode. The Sleep Icon will appear on the display to indicate sleep mode.  
Sleep mode has a Gentle Sleep feature which gradually lowers the volume. The unit will automatically turn off after  
the selected sleep time.  
2. You can adjust the sleep timer from 120, 90, 60, 30, 15 minutes or OFF by pressing the Bedtime Button again.  
3. When the display changes back to show the real time, pressing the Bedtime Button once will show the sleep time  
remaining. Pressing it again will change sleep time to next lowest increment.  
4. iD38 has independent volume setting for sleep mode so you can adjust the sleeping volume without affecting the  
alarm volume. Press the or  
at that level the next time you enter sleep mode until controls are changed.  
5. To stop listening at any time, press the Button on the iD38 to turn it off.  
Button on the iD38 to adjust the system sleep volume. The sleep volume will remain  
9
 
Dimmer Operation  
During normal operation, press the Snooze/Dimmer Button to control the brightness of the LCD display.  
Replacing Clock Backup Battery  
The unit comes with 1 CR2450 back-up battery installed to provide continuous alarm  
operation and clock settings in the event of a power failure. Remove the battery pull tab  
before use. When the Battery Low Icon located on the lower right of the display is flashing,  
it is time to replace the back-up battery. The battery compartment is located on the bottom  
of the unit.  
Replacing Backup Battery  
1. Please make sure the AC adaptor is connected, otherwise all settings may be lost  
during battery replacement.  
2. Use a Phillips screwdriver to remove the battery compartment cover located on the  
bottom of the unit.  
3. Remove exhausted battery. Insert 1 CR2450 battery checking that the + side is  
facing you. Replace the compartment door.  
Note: Make sure you dispose of battery properly (see your local regulations).  
WARNING: Lithium batteries can explode or cause burns if disassembled, shorted, recharged, exposed to water, fire,  
or high temperatures. Do not place loose batteries in a pocket, purse, or other container containing metal  
objects, mix with used or other battery types, or store with hazardous or combustible materials. Store in  
cool, dry, ventilated area. Follow applicable laws and regulations for transport and disposal.  
10  
 
A Consumer Guide to Product Safety  
When used in the directed manner, this unit has been designed and manufactured to ensure your personal safety. However,  
improper use can result in potential electrical shock or fire hazards. Please read all safety and operating instructions  
carefully before installation and use, and keep these instructions handy for future reference. Take special note of all warnings  
listed in these instructions and on the unit.  
1. Water and Moisture – The unit should not be used near water. For example: near a bathtub, washbowl, kitchen sink,  
laundry tub, swimming pool or in a wet basement.  
2. Ventilation – The unit should be situated so that its location or position does not interfere with its proper ventilation.  
For example, it should not be situated on a bed, sofa, rug or similar surface that may block ventilation openings. Also,  
it should not be placed in a built-in installation, such as a bookcase or cabinet, which may impede the flow of air through  
the ventilation openings.  
3. Heat – The unit should be situated away from heat sources such as radiators, heat registers, stoves or other appliances  
(including amplifiers) that produce heat.  
4. Power Sources – The unit should be connected to a power supply only of the type described in the operating instructions  
or as marked on the appliance.  
5. Power-Cable Protection – Power supply cables should be routed so that they are not likely to be walked on or pinched  
by items placed upon or against them. It is always best to have a clear area from where the cable exits the unit to  
where it is plugged into an AC socket.  
6. Cleaning – The unit should be cleaned only as recommended. See the Maintenance section of this manual for cleaning  
instructions.  
7. Objects and Liquid Entry – Care should be taken so that objects do not fall and liquids are not spilled into any  
openings or vents located on the product.  
8. Attachments – Do not use attachments not recommended by the product manufacturer.  
9. Lightning and Power Surge Protection – Unplug the unit from the wall socket and disconnect the antenna or cable  
system during a lightning storm or when it is left unattended and unused for long periods of time. This will prevent  
damage to the product due to lightning and power-line surges.  
10. Overloading – Do not overload wall sockets, extension cords, or integral convenience receptacles as this can result  
in a risk of fire or electric shock.  
11. Damage Requiring Service – The unit should be serviced by qualified service personnel when:  
A.  
B.  
the power supply cable or plug has been damaged.  
objects have fallen into or liquid has been spilled into the enclosure.  
C. the unit has been exposed to rain.  
D. the unit has been dropped or the enclosure damaged.  
E.  
the unit exhibits a marked change in performance or does not operate normally.  
12. Antenna – Do not connect an external antenna to the unit (other than that provided).  
13. Periods of Nonuse – If the unit is to be left unused for an extended period of time, such as a month or longer, the  
power cable should be unplugged from the unit to prevent damage or corrosion.  
14. Servicing – The user should not attempt to service the unit beyond those methods described in the user’s operating  
instructions. Service methods not covered in the operating instructions should be referred to qualified service personnel.  
or call 1-800-288-2792 Toll Free  
 
11  
Troubleshooting  
Symptom  
Possible Problem  
Solution  
Unit does not turn on AC adaptor isn't plugged into a working wall  
socket or not plugged into the power supply  
jack on back of the unit  
Plug the AC adaptor into a working wall socket and plug the connector  
into the power supply jack on the unit  
Unit doesn’t respond  
Unit requires a reset  
If unit is plugged in and doesn't respond, try resetting the unit by  
following these steps:  
a) remove iPhone/iPod/iPad from dock  
b) unplug unit from power source  
c) remove back up battery  
d) wait a few minutes, then restore battery and resume use  
Remove your iPhone/iPod/iPad from the dock and check for  
obstruction on the connectors in the dock and on your  
iPhone/iPod/iPad. Then reseat it in the dock.  
iPhone/iPod/iPad is not docked properly  
Battery Low icon  
always flashing  
Battery is weak  
Replace with new battery  
Battery was not installed properly  
Check to make sure the + side is facing outwards  
iPhone/iPod/iPad  
does not respond to  
the unit/iPod is  
playing but no sound  
comes out  
Remove your iPhone/iPod/Pad from the dock and check for obstruction  
on the connectors in the dock and on your iPhone/iPod/iPad. Then  
reseat it in the dock.  
iPhone/iPod/iPad is not docked properly  
Your iPhone/iPod/iPad software is too old  
Upgrade software on your iPhone/iPod/iPad via iTunes on your  
computer  
iPhone/iPod/iPad is locked up/plays but no  
sound comes out  
Check the volume setting. Make sure your iPhone/iPod/iPad is  
working properly before docking into the unit. Please refer to your  
iPhone/iPod/iPad manual for details. See above for software  
upgrade information.  
You may need to reset your iPhone/iPod/iPad. Refer to your  
iPhone/iPod/iPad user guide for details on how to perform a reset.  
Using 1st or 2nd generation iPod, iPod  
Shuffle or other devices.  
Unit cannot control those iPod models or other devices.  
Unit/iPhone/iPod/iPad  
performance is erratic  
The unit is reacting to external interference  
Move unit away from potential sources of external interference such as  
computers, modems, wireless devices (routers) or fluorescent light.  
No sound from unit  
Volume is set too low on unit  
Make sure volume is turned up  
Remove your iPhone/iPod/iPad from the dock and check for  
obstruction on the connectors in the dock and on your  
iPhone/iPod/iPad. Then reseat it in the dock.  
iPhone/iPod/iPad  
didn’t charge up  
iPhone/iPod/iPad is not docked properly  
iPhone/iPod/iPad is locked up/ frozen  
iPhone/iPod/iPad battery has problem  
Please make sure your iPhone/iPod/iPad/iPad is working properly  
before docking into the unit. Please refer to your iPhone/iPod/iPad  
manual for details.  
Make sure you are using an iPad, iPhone or recent iPod touch. If not  
available, set time manually (see page 5).  
iPod models such as iPod mini, iPod  
classic do not support time sync function  
Time sync didn’t  
work  
 
12  
Troubleshooting  
Symptom  
Possible Problem  
Solution  
Sound is distorted  
Volume level is set too high  
Decrease the volume  
Sound source is distorted  
If the iPhone/iPod/iPad original sound source (MP3) is old or of poor  
quality, distortion and noise are easily noticed with high-power speakers.  
Try a different file from a trusted source such as iTunes.  
If you are using an external sound source like older generation of iPod  
or iPod Shuffle, try reducing the output volume on the device itself. Also  
try turning bass boost OFF.  
EQ settings are too high. For example, if the  
bass is set too high, your music may not sound  
as good  
Lower EQ settings.  
Unit/adaptor gets  
warm after extended  
play at high volume  
This is normal  
Turn unit off for awhile or lower volume  
Snooze time  
is too long/short  
Custom snooze time not set  
Press and hold Snooze button then the + or – Button to adjust  
When setting clock or alarm time, take note of the AM/PM indicators  
Alarm not working  
AM/PM time/alarm time not set correctly  
Alarm time or source selected for alarm 2 , not  
alarm 1 or vice versa  
Make sure to set the alarm time and source for the alarm icon 1 or 2  
that is shown on the clock display  
Wake schedule setting is not correct  
7 days is every day alarm, weekday is Mon-Fri, and weekend is Sat-Sun.  
See page 6 for setting alarms.  
Calendar is not set correctly, which can affect  
wake schedule alarm operation  
See page 5 for setting Clock/Calendar Section.  
13  
 
Limited 1 Year Warranty Information  
iHome Products, a division of SDI Technologies Inc. (hereafter referred to as SDI Technologies), warrants this product to  
be free from defects in workmanship and materials, under normal use and conditions, for a period of 1 Year from the date  
of original purchase.  
Should this product fail to function in a satisfactory manner, it is best to first return it to the store where it was originally  
purchased. Should this fail to resolve the matter and service still be required by reason of any defect or malfunction during  
the warranty period, SDI Technologies will repair or, at its discretion, replace this product without charge (except for a  
$25.00 charge for handling, packing, return UPS/postage, and insurance). This decision is subject to verification of the  
defect or malfunction upon delivery of this product to the Factory Service Center listed below. The product must include  
proof of purchase, including date of purchase. The fee for service without proof of purchase is $60.00.  
Before returning this product for service, please first replace the batteries (if applicable) with fresh ones, as exhausted or  
defective batteries are the most common cause of problems encountered.  
If service is still required:  
1. Remove the batteries (if applicable) and pack the unit in a well padded, heavy corrugated box.  
2. Enclose a photocopy of your sales receipt, credit card statement, or other proof of the date of purchase, if within the  
warranty period.  
3. Enclose a check or money order payable to the order of SDI Technologies, for the sum of $25.00 ($60.00 without proof  
of purchase).  
4. Send the unit prepaid and insured, to the Factory Service Center listed below.  
Consumer Repair Department  
SDI Technologies Inc.  
1330 Goodyear Drive  
El Paso, TX 79936-6420  
Disclaimer of Warranty  
NOTE: This warranty is valid only if the product is used for the purpose for which it was designed. It does not cover (i)  
products which have been damaged by negligence or willful actions, misuse or accident, or which have been modified or  
repaired by unauthorized persons; (ii) cracked or broken cabinets, or units damaged by excessive heat; (iii) damage to  
digital media players, CD’s or tape cassettes (if applicable); (iv) the cost of shipping this product to the Factory Service  
Center and its return to the owner.  
This warranty is valid only in the United States of America and does not extend to owners of the product other than to the  
original purchaser. In no event will SDI Technologies or any of its affiliates, contractors, resellers, their officers, directors,  
shareholders, members or agents be liable to you or any third party for any consequential or incidental damages, any lost  
profits, actual, exemplary or punitive damages. (Some states do not allow limitations on implied warranties or exclusion  
of consequential damages, so these restrictions may not apply to you.) This warranty gives you specific legal rights, and  
you may also have other rights which vary from state to state.  
Your acknowledgement and agreement to fully and completely abide by the above mentioned disclaimer of warranty is  
contractually binding to you upon your transfer of currency (money order, cashier's check, or credit card) for purchase of  
your SDI Technologies product.  
© 2012 SDI Technologies, Inc. All rights reserved  
or call 1-800-288-2792 Toll Free  
iD38-04272012-C  
Printed in China  
 

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