AEG Washer 76760 User Manual

ÖKO-LAVAMAT 76760 update  
The environmentally friendly washing machine  
User information  
 
Contents  
Operating Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Environmental tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
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Unit description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
Drawer for detergent and care agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
Program Selector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
Additional program buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  
Consumption values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
Running time display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
What does "UPDATE“ mean? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
Water Protection Aqua Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
Before the First Wash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
Prepare washing cycle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Sort washing and prepare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Types of Washing and Care Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
Washing Detergents and Care Agents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
Which washing detergent and care agent? . . . . . . . . . . . . . . . . . . . . . . 18  
How much washing detergent and care agent? . . . . . . . . . . . . . . . . . . . 18  
Water softener . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
Run a washing cycle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
Brief instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
Setting the Washing Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20  
Changing the spin speed/Selecting the rinse hold function . . . . . . . . . . . . 21  
Set the Delay Timer/Soaking Duration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21  
Opening and Closing the Filling Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
Add the washing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
Add Washing Detergent/Care Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
Starting the washing program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24  
Completion of the Washing Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25  
Wash cycle complete/removing the washing . . . . . . . . . . . . . . . . . . . . . . . . 26  
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Program tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
Washing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
Separate conditioning/starching/impregnation . . . . . . . . . . . . . . . . . . . . . 29  
Separate rinse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
Separate spin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
Cleaning and Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30  
Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30  
Detergent Drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30  
Washing Drum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
Main door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
What to do if ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32  
Remedying Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32  
If the washing results are not satisfactory . . . . . . . . . . . . . . . . . . . . . . . . . . 36  
Carrying out emergency drainage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37  
Drain pump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38  
Additional rinsing cycle (RINSE+) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40  
Water Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41  
Additional Rinse and Water Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41  
Child Safety Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42  
Installation and connection instructions . . . . . . . . . . . . . . . . 43  
Installation Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43  
Installation of the appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44  
Transporting the appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44  
Remove transport packaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44  
Prepare the installation place . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46  
Installation on a concrete base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46  
Installation on vibrating floors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46  
Compensate for floor unevenness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47  
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Electrical connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48  
Water connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48  
Permissible water pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48  
Water inflow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49  
Water drain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50  
Delivery heads over 1m . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50  
Technical data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51  
Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51  
Warranty conditions / Customer service centres . . . . . . . 52  
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58  
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59  
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Operating Instructions  
Operating Instructions  
1 Safety  
The safety aspects of AEG electrical appliances comply with accepted  
technical standards and the German Appliance Safety Law. However, as  
manufacturers we regard it as our responsibility to inform you about  
the following safety instructions.  
Before Using for the First Time  
Refer to the "Installation and Connection Instructions" further on in  
this user information.  
If units are delivered in the winter months at minus temperatures:  
Store the washing machine at room temperature for a few hours be-  
fore putting it into operation.  
Correct Use  
The washing machine is only intended for washing normal domestic  
washing. If the appliance is used for a wrong purpose or wrongly op-  
erated, the manufacturer cannot assume any liability for any dam-  
ages.  
Additions or modifications to the washing machine are strictly for-  
bidden due to safety reasons.  
Use only detergent which is suitable for washing machines. Refer to  
the detergent manufacturer's instructions.  
The washing must not contain any flammable solvents. Also bear this  
in mind when washing pre-cleaned washing.  
Do not use the washing machine for dry-cleaning.  
Dyes /dye-removing agents may only be used in the washing machine  
if the manufacturer expressly permits use of these products. We can-  
not accept liability for any damage.  
Use only water from the water mains. Use rain water or service water  
only if it meets the requirements defined in DIN 1986 and DIN 1988.  
Frost damage is not covered by the warranty! If the washing machine  
is in a room subject to possible frost hazards, emergency emptying  
must be carried out if there is a risk of frost (see the Section "Carry-  
ing out emergency emptying“).  
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Operating Instructions  
Safety of Children and Infirm Persons  
Packaging materials (e.g. films, polystyrene) can be dangerous for  
children. Risk of suffocation! Keep packaging away from children.  
The appliance is not intendet for use by young children or infirm per-  
sons without supervision.  
Children frequently cannot recognise hazards involved in handling  
electrical appliances. Therefore, ensure that they are properly super-  
vised during operation and never allow children to play with the  
washing machine -there is a risk that they can lock themselves inside it.  
Ensure that children or small animals do not climb into the washing  
machine's drum.  
When disposing of washing machines pull out the mains plug, destroy  
the door lock, cut off the electrical supply lead and dispose of the  
plug and remaining cable. This means that playing children cannot  
shut themselves in and cannot encounter a potentially lethal hazard.  
General Safety  
Repairs to the washing machine may only be carried out by qualified  
specialists. Incorrect repairs may result in significant risk to the user.  
If repairs are necessary, consult our customer service or your special-  
ist dealer.  
Never use the washing machine if the mains cable is damaged or the  
conrol panel, work surface or base panel area are so badly damaged  
that the interior of the unit is openly accessible.  
Switch off the washing machine before carrying out cleaning, care  
and maintenance work. Also pull the mains plug out of the socket or,  
– if it is permanently connected, – switch off the circuit breaker at  
the household power distribution box or completely remove the  
screw-in fuse.  
If operation is stopped, disconnect the appliance from the mains sup-  
ply and shut off the tap.  
Never pull the cable to remove the plug from the socket. Always  
pull the plug itself.  
Multiple connectors, couplings and extension cables must not be  
used. There is a risk of fire with overheating!  
Do not spray down the washing machine with a water jet. Risk of  
electric shock!  
The glass in the door becomes hot in the case of wash programmes  
with high temperatures. Do not touch!  
7
 
Operating Instructions  
Allow the washing solution to cool before carrying out an emergency  
emptying operation or cleaning the drain pump.  
Small animals can chew the power cables and water hoses. Risk of  
electric shock and danger of water damage! Keep small animals away  
from the washing machine.  
2 Disposal  
Disposing of the Packaging Material!  
Dispose of the packaging of your washing machine correctly. All pakka-  
ging materials used are environmentally-compatible and recyclable.  
Plastic parts are identified with internationally standardised abbrevi-  
ations:  
>PE<  
>PS<  
for polyethylene, e.g. packing films.  
for polystyrene, e.g. cushion parts (always CFC-free)  
>POM< for polyoxymethylene, e.g. plastic clips.  
Cardboard packaging is manufactured from recycled paper and  
should be deposited in the waste paper collection for recycling.  
Disposing of your old appliance!  
When you put your unit out of operation one day, please bring it to  
your nearest recycling centre or to your dealer.  
8
 
Operating Instructions  
2 Environmental tips  
A pre-wash cycle is not necessary in the case of washing which is not  
excessively dirt. This saves detergent, water and time (and is gentle on  
the environment.)  
If the indicated load capacities are taken full advantage of, the wash-  
ing machine is especially efficient.  
For small loads, use only one half to one third of the recommended  
detergent quantity.  
Suitable pre-treatment enables marks and limited amounts of dirt to  
be removed. You can then wash at a lower temperature.  
Wash slightly to normally dirty cottons with the energy-saving pro-  
gram.  
There is often no need for the softener. Try it once! If you use a drier,  
your washing will become soft and fluffy even without a softener.  
In the case of medium to high water hardness (hardness range runs to  
upwards, see "Detergent and care agents“), you should use a water  
softener. The detergent can then always be metered for hardness  
range I (= soft).  
9
 
Operating Instructions  
Unit description  
Front view  
Drawer for de-  
tergent and  
conditioner  
Control panel  
Rating plate  
(behind filling door)  
Filling door  
Screw feet  
(height-adjustable);  
rear left: Automatic  
adjustment foot  
Flap in front of  
the drain pump  
Drawer for detergent and care agent  
Stain removers  
Pre-wash detergent/  
soaking agent or  
water softener  
Main wash detergent  
(powder form) and  
possibly water softener  
Liquid care agents  
(conditioner,  
finisher, starch)  
10  
 
Operating Instructions  
Control panel  
Spin speed / RINSE HOLD button  
Program sequence display  
Additional program  
buttons  
DOOR Indicator  
Program selector  
OVER DOSING display  
Multi-display  
Button DELAY TIMER  
START/PAUSE button  
Program Selector  
The program selector determines  
the type of washing cycle (e.g.  
water level, drum movement,  
number of rinses, spin speed) ac-  
cording to the type of garments  
being washed, and  
also the washing solution.  
OFF  
Switches off the washing ma-  
chine. All other positions  
are "switched on".  
To amend programme settings selected by mistake, turn the selector to  
OFF. This restores the original settings.  
COTTONS/LINEN  
Main washing cycle Cottons/Linen at 30 °C to 95 °C.  
ENERGY SAVING position: Energy-saving program at approx. 67 °C  
for slightly to normally dirty cottons, extended washing time (cannot  
be combined with QUICK WASH and STAIN).  
2
11  
 
Operating Instructions  
40 - 60 MIX position: Programme for coloureds when various wash  
temperatures are indicated for the items to be washed.  
Various items which according to the care labels are usually washed  
separately at 40 °C or 60 °C can be washed together in the 40°-60° MIX  
programme. In this way the drum capacity is better used and energy is  
saved as a result.  
Due to the extended wash time a wash result the same as that as for a  
normal 60°C programme is achieved.  
EASY-CARES  
Main washing cycle for easy-care textiles (mixed fabrics) at 40 °C to  
60 °C.  
EASY IRON position: Main washing cycle at 40 °C for easy-care tex-  
tiles which, with the aid of this program, only have to be either gently  
ironed or not ironed at all.  
DELICATES  
Main washing cycle for delicates at 30 °C or 40 °C.  
WOOL/SILK/ P (Handwash)  
Main washing cycle (cold up to 40 °C) for machine-washable woollens  
and for hand-washable wool textile and silk with the care symbol  
ï (handwash).  
GENTLE RINSE  
Separate gentle rinse e.g. for rinsing hand-washed textiles (2 rinses,  
liquid care agent from rinsing compartment æ is added, short spin).  
STARCHING  
Separate starching, separate conditioner, separate impregnation of  
damp washing (1 rinse, liquid care agent from the rinsing compartment  
æ is added, spin).  
PUMP OUT  
Pumping off the water after a rinse hold (without spin).  
RINSE HOLD means: The washing remains lying in the last rinsing water.  
It is not spun.  
3
SPIN  
Pumping off the water after a rinse hold and spin, or separate spin of  
hand-washed cottons/linen.  
SHORT SPIN  
Pumping off the water after a rinse hold and short spin or separate  
short spin of sensitive textiles (easy-care washing, delicates, woollens).  
12  
 
Operating Instructions  
Additional program buttons  
The additional program buttons are for adapting  
the washing program to the dirtiness of the  
washing. Additional programs are not required for  
washing which is not excessively dirty.  
Various functions can be combined with each  
other, depending on the program.  
PRE WASH  
Cold pre wash before the main washing cycle  
which follows on automatically; with intermediate  
spin at COTTONS/LINEN and EASY CARES, without  
intermediate spin for DELICATES.  
SOAKING  
Approx. 1 hour at 30 °C or 40 °C, depending on the set program. Can be  
extended by max. 19 hours with the button DELAY TIMER. This is follo-  
wed by the main washing cycle.  
QUICK WASH  
Shorter washing cycle for slightly dirty washing.  
STAIN  
For treating very dirty washing or stained washing. (In-wash stain  
treatment is added during the program on a time-optimized basis)  
With the WOOL/SILK/P (Hand wash) program, it is not possible to se-  
lect the additional programs (any buttons pressed have no effect).  
3
13  
 
Operating Instructions  
Consumption values  
The values for selected programs in the following tables were determi-  
ned under normal conditions. However, there is a helpful orientation  
aid for domestic operation.  
Load  
in kg  
Water  
in Litres  
Energy  
in kWh  
Program selector / temperature  
COTTONS/LINEN 95  
6
6
6
3
3
2
50  
49  
58  
52  
56  
42  
2,05  
1,14  
0,66  
0,55  
0,36  
0,18  
COTTONS/LINEN 60 1)  
COTTONS/LINEN 40  
EASY CARES 40  
DELICATES 30  
WOOL/SILK P (handwash) 30  
1) Note: Program setting for a test in accordance with EN 60 456. The consumption  
values deviate from the stated values depending on the water pressure, water  
hardness, water inlet temperature, room temperature, washing type and quantity,  
the detergent used, fluctuations in the mains voltage and the selected additional  
functions.  
Running time display  
The durations of the washing programs depend  
3
on the washing habits and ambient conditions  
at the installation location. E. g. the washing  
type, washing quantity, type of detergent, wa-  
ter temperature and room temperature etc.  
can influence the duration of the washing program.  
The washing machine saves from each program the running times of  
the last wash cycles and calculates from them the average running time  
for a washing cycle. This average running time is shown by the Multi-  
display during the next wash.  
After several washes, the running time shown in the multi display is  
thereby adapted to the usual washing practice and the ambient condi-  
tions at the installation location.  
14  
 
Operating Instructions  
What does "UPDATE“ mean?  
Your washing machine's washing programs are controlled by software.  
New types of textiles or new detergents may require new washing pro-  
grams in the future. In most cases, the software can be adapted to this.  
For further information on the "update“, please consult the Customer  
Service. You can also enquire about the costs for an "update“ with your  
Customer Service.  
Water Protection Aqua Control  
In the event of damage to the supply hose, the system blocks the fur-  
ther supply of water to the unit directly at the water tap.  
If water escapes elsewhere, the drainage pump automatically pumps  
off – even if the unit is switched off. The washing machine merely has  
to be connected to the electricity mains.  
Before the First Wash  
0
Carry out a washing operation without washing (COTTONS 95 °C, with  
half the quantity of washing powder/liquid).  
This removes residues left over from production on the drum and solu-  
tion container.  
15  
 
Operating Instructions  
Prepare washing cycle  
Sort washing and prepare  
Sort the washing according to the care symbol and type (see "Wash-  
ing types and care codes").  
Empty all pockets.  
Remove metal objects (paper clips, safety pins etc.).  
To prevent damage to the washing and tangled washing: Close zip  
fasteners, button bed and pillow covers closed, tie up loose strings  
e.g. of aprons.  
Turn articles with double layered textiles inside out (sleeping bags,  
anoraks etc.).  
In the case of knitted coloured textiles and also with wool and tex-  
tiles with jewelry attached: turn inside out.  
Wash small and sensitive items (e.g. baby socks, tights and stockings,  
bras etc.) in a washing net, a cushion with a zip fastener or in larger  
socks.  
Handle curtains with particular care. Metal rollers or burred, plastic  
rollers must be removed or tied into a net or bag. We cannot accept  
liability for damage.  
Coloureds and white items must not be washed together in a washing  
cycle. This could discolour white washing or turn it grey.  
There is often excess dye in new, coloured items. It is best to wash  
such items separately the first time.  
Mix small and large items. This improves the washing effect and the  
washing is more favourably distributed during spinning.  
Fluff washing before placing into the washing machine.  
Do not place folded washing into the drum.  
Pay attention to the care instruction "wash separately" and "wash  
separately several times".  
16  
 
Operating Instructions  
Types of Washing and Care Symbols  
Care symbols help you to choose the correct wash programme.  
Washing should be sorted by type, and according to their care symbols.  
The temperature indicated on the care symbol is the maximum wash  
temperature.  
Cottons ç  
Cotton and linen items with this care symbol are not sensitive to ma-  
chine washing or high temperatures. The COTTONS/LINEN programme is  
suitable for this type of washing.  
Linen è ë  
Cotton and linen items with this care symbol are not sensitive to ma-  
chine washing. The COTTONS/LINEN programme is suitable for this type  
of washing.  
Easy-Cares ê í  
Materials such as fine cotton, wool-blend fabrics, viscose, and synthet-  
ics with these care symbols require gentler treatment. The EASY-CARES/  
EASY IRON programmes are suitable for this type of washing.  
Delicatesì  
Materials such as layered fibres, microfibres, viscose, synthetics, and net  
curtains with this care symbol require particularly careful treatment.  
The DELICATES programme is suitable for this type of washing.  
Wool/silk and especially sensitive materials 9 ì ï  
Woollens, wool blends and silk with these care symbols are particularly  
sensitive to machine washing. The WOOL/SILK P (Handwash) pro-  
gramme is suitable for this type of washing.  
Important! Materials with the care symbol  
(Not machine-washa-  
ñ
ble!) should not be washed in the washing machine.  
17  
 
Operating Instructions  
Washing Detergents and Care Agents  
Which washing detergent and care agent?  
Use only washing detergents and care agents which are suitable for use  
in washing machines. Always follow the manufacturer's instructions.  
How much washing detergent and care agent?  
The amount to be used depends on:  
the dirtiness of the washing  
the hardness category of the mains water supply  
the filling quantity  
If the detergent manufacturer gives no details of the dosing quantities  
2
for minimum loads, add one third less for half loads and, in the case of  
very small loads and for EASY IRON, only half the amount of detergent  
recommended for a full load.  
Refer to the detergent/care agent manufacturer's instructions on use  
and dosage.  
Water softener  
For medium to high water hardness (hardness class II upwards), you  
should use softener. Refer to the manufacturer's instructions. Then al-  
ways add the appropriate amount of detergent for hardness class I  
(= soft). The responisable water works will provide information on the  
local water hardness.  
Since the water softener is rinsed in before the main detergent (water  
pre-softening), 80% of the stated quantity of softener shown on the  
package is sufficient.  
2
Water hardness details  
Water hardness in °dH  
(German hardness scale)  
Water hardness in mmol  
(millimol per litre)  
Hardness class  
I - soft  
0 - 7  
7 - 14  
to 1.3  
1.3 - 2.5  
II - medium hard  
III - hard  
14 - 21  
2.5 - 3.8  
IV - very hard  
greater than 21  
greater than 3.8  
18  
 
Operating Instructions  
Run a washing cycle  
Brief instructions  
A washing cycle is run in the following steps:  
01. Set the correct washing program:  
Set the program and temperature with the program selector.  
Set any additional program(s).  
2. If necessary, change the spin speed/select RINSE HOLD.  
3. Set the DELAY TIMER if necessary.  
4. Open the filling door and fill with washing.  
5. Close the filling door.  
6. Add the detergent/care agent.  
7. Start the washing program with the START/PAUSE button.  
After the washing program ends:  
Important! If the washing cycle ended with a rinse hold, perform  
PUMP OUT), SPIN or SHORT SPIN before opening the filling door.  
8. Open the filling door and remove the washing.  
9. Switch off the washing machine: Set the program selector to OFF.  
19  
 
Operating Instructions  
Setting the Washing Program  
For the suitable program, the correct temperature and possible addi-  
tional programs for the particular washing type, refer to the "Program  
tables".  
3
01. Set the program selector to the  
required washing program with  
the required temperature.  
The probable duration of the set  
program in minutes is shown in  
the multi display.  
2. If necessary, select additional program(s):  
The display of the selected auxiliary program  
lights up.  
To change the selection, press another button.  
To deselect, press the button again.  
20  
 
Operating Instructions  
Changing the spin speed/Selecting the rinse  
hold function  
If required, change the spin speed for the final  
spin/select rinse hold:  
Changing the spin speed  
0
Press the spin speed/RINSE HOLD button as often  
as necessary, until the indicator for the desired spin  
speed is illuminated.  
If you do not change the spin speed, the final spin  
will be adjusted automatically depending on the  
type of wash cycle:  
3
COTTONS/LINEN  
1600 revolutions per minute  
EASY CARES/EASY IRON  
DELICATES  
WOOL/SILK /P (Hand Wash)  
1200 revolutions per minute  
1200 revolutions per minute  
1200 revolutions per minute  
The speed for the intermediate spin cycle is dependent on the wash cy-  
cle selected and cannot be altered.  
Selecting the rinse hold function  
Press the spin speed/RINSE HOLD button as often as necessary, until the  
RINSE HOLD indicator is illuminated.  
0
If RINSE HOLD is selected, the washing will remain in the final rinse wa-  
ter and will not be spun.  
3
Set the Delay Timer/Soaking Duration  
Delay Timer  
The button DELAY TIMER allows the start of a washing program to be  
advanced by 1 to a maximum of 19 hours.  
To do this, press the button DELAY TIMER as  
often as necessary until the required start de-  
lay is shown in the multidisplay, e.g.12h for a  
program start delay of 12 hours.  
0
If19h is shown and you press again the run  
time of the set washing program appears  
(display in minutes, e.g.120).  
In this state, the delay timer is not set.  
21  
 
Operating Instructions  
Soaking Duration  
With the SOAKING button pressed, you can extend the soaking dura-  
tion by 1 to a maximum of 19 hours.  
Without delay timer, the soaking duration is approx. 1 hour.  
3
Opening and Closing the Filling Door  
0
0
Open: Pull on the handle of the filling door.  
Close: Press the filling door firmly closed.  
The indicators DOOR and START/PAUSE show whether  
the door can be opened while the appliance is  
switched on:  
Indicator DOOR  
Glows green  
Glows red  
Indicator START/PAUSE  
Flashes red  
Opening door possible?  
Yes  
No1)  
Glows red  
1) The filling door is locked because of a high water level or a high temperature.  
If  
3
the error code Cd is shown in the multi-display and  
the indicators PRE WASH, RINSE and RINSE+ flash  
you tried to start a washing program without first closing the filling  
door properly. In this case push the door shut firmly and restart the  
washing program.  
Add the washing  
For the maximum filling quantities, see the "Program tables".  
See "Sort and prepare washing" for information on correctly preparing  
the washing.  
3
01. Sort and prepare the washing according to type.  
2. Open the filling door: Pull on the handle of the filling door.  
3. Fill with washing.  
Important! When closing the door, make  
sure no items of washing get stuck! This  
could damage textiles and the unit.  
4. Close the filling door securely.  
22  
 
Operating Instructions  
Add Washing Detergent/Care Agent  
Refer to the information on washing detergents and care agents, see  
section ”Washing Detergents and Care Agents.  
3
01. Open the washing detergent drawer:  
grip inside the flap on the drawer at  
the bottom (1) and pull out the drawer  
as far as it will go (2).  
2. Fill with washing detergent/  
care agent  
Compartment for in-wash stain  
treatment  
Compartment for main washing  
powder  
(If you use water softener and need the  
right compartment for the pre-wash/  
soaking agent, add the water softener  
to the main washing detergent in the  
left compartment.)  
Compartment for liquid care agent  
(Conditioner, finisher, starch)  
Attention! Do not fill the compartment above  
the MAX mark. If necessary, dilute viscous agent  
up to the MAX mark, and dissolve powder starch.  
Note: It is normal for a small amount of water  
to be left in the compartment for liquid care agent;  
this will not affect the wash results.  
Compartment for pre-wash agent/soaking agent  
(only for additonal programs PRE WASH and SOAKING  
or for water softener  
3. Push the drawer fully in.  
If using liquid detergent / tablets  
3
Add liquid detergent / tablets in the quantity recommended by the  
washing detergent manufacturer. Add liquid detergent with dosage  
containers provided by the detergent manufacturer.  
23  
 
Operating Instructions  
Starting the washing program  
01. Check that the water tap is open.  
2. Start the washing program:  
Press the START/PAUSE button  
The washing program is started or starts at the  
end of the time delay set.  
The door is not correctly closed if, when the button START/PAUSE  
is pressed,  
3
the error code Cd is shown in the multi-display and  
the indicators PRE WASH, RINSE and RINSE+ flash  
In this case, press the door firmly closed and again press the  
START/PAUSE button.  
If the delay timer has been set:  
The start time delay set on the time delay counts down; the time  
remaining until the program starts is displayed in the multi-display  
(in hours remaining, e.g. 5h). During this time you can add washing and  
change or stop the delay timer.  
Load the washing: Press the START/PAUSE button. The door can be  
opened. Then close the door and press the START/PAUSE button  
again.  
Changing or stopping delay timer: Press the DELAY TIMER button re-  
peatedly until the desired time is displayed. When the program dura-  
tion is displayed (display in minutes e. g.120) the washing program  
starts without delay.  
24  
 
Operating Instructions  
Completion of the Washing Program  
Program sequence display  
Before the start, the program steps to be  
carried out are indicated by the Program se-  
quence display. The current program  
step is displayed during the wash program.  
Multi-display  
The expected remaining run time (in minutes)  
is shown in the multi-display until the program  
ends.  
With automatic program adaptation by the controller of the washing  
machine (quantity of washing, type of washing, imbalance recognition,  
special rinse etc.), it is possible to stop or correct the counting of the  
remaining run time.  
3
Change the Spin Speed  
During the wash program, the spin speed can still be changed or RINSE  
HOLD can be set.  
Other settings cannot be changed.  
Abort program  
0
To prematurely abort the washing program, turn the program selector  
to OFF.  
With the button START/PAUSE, it is possible at any time to interrupt  
the washing program and to continue it again by pressing the button  
again.  
3
25  
 
Operating Instructions  
Wash cycle complete/removing the washing  
When a wash programme is complete:  
When a wash programme has come to an end, END is illuminated in the  
programme progress display.  
03. Open the door.  
As soon as the DOOR indicator shows green, the door can be opened.  
4. Remove the washing.  
5. Turn the programme selector to OFF .  
6. After the wash, pull out the detergent drawer slightly to allow it to dry.  
Leave the door slightly open to allow the inside of the washing ma-  
chine to air.  
If RINSE HOLD was selected:  
If a programme finishes with RINSE HOLD, the indicator next to the  
START/PAUSE button will flash.  
01. After a rinse hold, the water must first be drained:  
Press either the START/PAUSE button  
(the water is drained and the washing is spun in accordance with the  
finished programme; the number of spin revolutions can still be al-  
tered during the spin cycle using the spin revolution/RINSE HOLD  
button),  
or  
Turn the programme selector to OFF, and then to PUMP, and press the  
START/PAUSE button  
(the water will be drained without the spin cycle taking place),  
or  
Turn the programme selector to OFF, and then to SPIN or SHORT SPIN,  
and press the START/PAUSE button  
(the water will be drained and the washing is spun or briefly spun).  
After this programme cycle is complete, the END indicator illuminates.  
The wash programme is complete.  
2. Open the door and remove the washing.  
3. Turn the programme selector to OFF.  
If the EASY IRON programme was selected:  
With EASY IRON, a crease prevention cycle of approx. 30 minutes takes  
place after the programme is complete. The multi-display shows the  
time remaining (e.g. 1 minute) and the END indicator iluminates.  
You can remove the washing at any time during the crease prevention  
cycle.  
26  
 
Operating Instructions  
01. To do this, press the START/PAUSE button.  
The door can now be opened and the washing removed.  
2. Finally, turn the programme selector to OFF.  
The wash programme is complete.  
If the display OVER DOSING lights up, too much  
washing detergent was used in the washing program  
just ended. During the next wash, pay attention to  
the dosing information of the washing detergent  
manufacturer and pay attention to the filling quantity!  
3
Attention! If the washing machine is not used for a long time:  
Close the water tap and disconnect the washing machine from the  
electricity mains. (The Aqua Control water protection does not function  
if the power supply is interrupted).  
27  
 
Operating Instructions  
Program tables  
Washing  
Not all possible settings are listed below, only those which are normal  
and appropriate in everyday use.  
Type of washing;  
care symbol  
Max. load1)  
(dry weight)2)  
Program selector;  
temperature [°C] additional programs  
Possible  
PRE WASH  
Cottons  
ç
COTTONS/LINEN  
95  
SOAKING  
QUICK WASH  
STAIN)  
6 kg  
6 kg  
Energy-saving program:  
Cottons ç  
COTTONS/LINEN  
ENERGY SAVING  
PRE WASH  
SOAKING  
COTTONS/LINEN  
30, 40, 60  
PRE WASH  
SOAKING  
QUICK WASH  
STAIN4)  
Linen3)  
èë  
6 kg  
COTTONS/LINEN  
40 - 60 MIX  
EASY CARES  
40, 50, 60  
PRE WASH  
SOAKING  
QUICK WASH  
STAIN  
3 kg  
1 kg  
3kg  
Easy Cares  
ê í  
EASY IRON5)  
40  
PRE WASH  
SOAKING  
QUICK WASH  
STAIN4)  
Delicates  
ì
DELICATES  
30, 40  
(or 15-20m2  
curtains)  
Woollens/Silk /Hand Wash  
9 ì ï  
P WOOL / SILK  
COLD, 30, 40  
2 kg  
1) The load amount inquiry operates in accordance with the EN 60456 standard load.  
2) A 10 litre bucket holds approximately 2.5 kg of dry washing (cotton).  
3) Programme settings for testing in accordance with or in support of EN 60 456 and IEC 60  
456 are described in the chapter "Consumption Values.  
4) In the case of the STAINS, a minimum temperature of 40°C is required for the stain re-  
mover to become effective.  
5) Creases in the washing are only largely prevented if the filling quantity of 1 kg is main-  
tained. 5 to 7 easy-care men's shirts are equivalent to approximately 1 kg of dry washing.  
28  
 
Operating Instructions  
Separate conditioning/starching/impregnation  
Max. Filling quantity  
(dry weight)  
Type of washing  
Program selector  
Cottons/Linen  
6 kg  
STARCHING  
Separate rinse  
Max. Filling quantity  
(dry weight)  
Type of washing  
Cottons/Linen  
Program selector  
6 kg  
3 kg  
3 kg  
Easy Cares  
Delicates  
GENTLE RINSE  
Woollens/Silk/  
Hand Wash  
2 kg  
Separate spin  
Max. Filling quantity  
(dry weight)  
Type of washing  
Program selector  
Cottons/Linen  
Easy Cares  
Delicates  
6 kg  
3 kg  
3 kg  
SPIN  
SHORT SPIN  
Woollens/Silk/  
Hand Wash  
2 kg  
29  
 
Operating Instructions  
Cleaning and Care  
Control panel  
Important! Do not use any furniture cleaning agents or aggressive  
cleaning agents in order to clean panel and control parts.  
0
Wipe control panels with a damp cloth. When doing so, use warm wa-  
ter.  
Detergent Drawer  
The detergent drawer should be cleaned from time to time.  
01. Pull the detergent drawer out as far as it will go.  
2. Remove the detergent drawer by pulling sharply.  
3. Take the conditioner insert out of the  
middle compartment.  
4. Clean the conditioner insert under  
running water.  
5. Clean the compartments with warm  
water from the rear side. It is best to  
use a flat brush.  
6. Push on the conditioner insert as far as it will go so that it is securely in  
place.  
30  
 
Operating Instructions  
7. Use a brush to clean the entire  
rinsing-in section of the washing  
machine, particularly also the noz-  
zles on the top side of the rinsing-  
in chamber.  
8. Set the detergent drawer into the  
guide tracks and push in.  
Washing Drum  
The washing drum is made of stainless steel. Rusting foreign bodies in  
the washing can cause rust deposits on the drum.  
Important! Do not clean the stainless steel drum with decalcifying  
agents containing acids, scouring agents containing chlorine or iron, or  
steel wool. Our Customer Service can provide suitable agents.  
0
Remove any rust deposits on the drum using a stainless steel cleaning  
agent.  
Main door  
0
Check on a regular basis to see if deposits or foreign objects are present  
in or at the rubber sleeve behind the door, and remove.  
31  
 
Operating Instructions  
What to do if ...  
Remedying Faults  
In the event of a fault, try to solve the problem yourself with the aid of  
the information provided here. If you call Customer Service to deal  
with one of the faults listed here or to remedy an operating fault, the  
customer service technician's visit will not be free of charge, even dur-  
ing the warranty period.  
If the fault code C1, C2 or Cd is shown in the  
multidisplay, you may be able to remedy the  
fault yourself (see Faults Table below). When  
you have remedied the fault, press the START/  
PAUSE button.  
With all other displayed faults (C plus number or letter): switch appli-  
ance off and on again. Reset the wash programme and press the  
START/PAUSE button.  
If the fault code is displayed again, please contact the Customer Service  
department quoting the fault code.  
Problem  
Possible Cause  
Remedy  
The mains plug is not  
plugged in.  
Plug in the mains plug.  
The fuse of the building's  
wiring is not in order.  
Replace the fuse.  
The washing machine  
does not work.  
The filling door is not  
correctly closed.  
Close the filling door; The  
lock must engage audibly.  
Press the button START/  
PAUSE until the program  
starts.  
Button START/PAUSE not  
pressed for long enough.  
Cancel the child safety fea-  
The child safety feature is set ture (see Section "Child  
Safety Feature“).  
The filling door cannot  
be closed.  
Error code Cd is shown  
in the multi-display.  
The indicators  
PRE WASH, RINSE and  
RINSE+ flash.  
The filling door is not  
correctly closed.  
Close the filling door cor-  
rectly. Restart the program.  
32  
 
Operating Instructions  
Problem  
Possible Cause  
Water tap closed.  
Remedy  
Open the water tap.  
Close the water tap. Unscrew  
Water is not running.  
Error code (1 is shown  
in the multi-display.  
Filter in screw connection of the hose from the tap, re-  
the intake hose blocked.  
move the sieve and clean un-  
der running water  
Water tap is blocked with  
limescale or is faulty.  
Check water tap and have it  
repaired if necessary.  
Remove transport packaging  
according to the installation  
and connection instructions.  
The transport packaging has  
not been removed.  
Adjust the feet in accordance  
with the installation and  
connection instructions.  
The height-adjustable screw  
feet are not correctly set.  
The washing machine  
vibrates during opera-  
tion or it is on an une-  
ven surface.  
There is not much washing in  
the drum (e.g. only one  
dressing gown).  
This does not impair the  
function.  
Check the laying of the  
drainage hose and eliminate  
the bend if necessary, or  
clean the drain pump and, if  
required, remove foreign  
bodies from the pump hous-  
ing.  
The water could not be com-  
pletely pumped off before  
spinning because  
The drainage hose is bent  
or  
The drain pump is blocked.  
The washing solution  
of the main wash  
froths up a lot.  
Meter the detergent exactly  
in accordance with the man-  
ufacturer's information.  
Too much detergent was  
probably used.  
33  
 
Operating Instructions  
Problem  
Possible Cause  
Remedy  
The screw connection on the Tighten the intake hose  
intake hose is leaky.  
screw connection.  
Check the drainage hose and  
replace it if necessary.  
The drainage hose is leaky.  
The drain pump cover is not  
correctly closed.  
Close cover correctly.  
Abort program, remove  
washing from the filling  
door. Restart the program.  
Water runs out under  
the washing machine.  
Washing in caught in the  
filling door.  
Close the emergency drain-  
age hose correctly (see the  
section "Carry out emer-  
gency drainage"). Call Cus-  
tomer Service if the  
The emergency drainage  
hose is not correctly closed  
or leaks.  
emergency drainage hose  
leaks.  
The drain pump for the  
washing machine runs  
constantly - even when  
the appliance is  
Turn off the tap, then re-  
The Aqua Control anti-flood move the plug from the  
system has been activated.  
mains and inform Customer  
Service.  
switched off.  
Conditioner was not  
washed in, compart-  
ment æfor care  
agents is filled with  
water.  
The conditioner insert in the  
compartment for care agents  
is not correctly attached or  
is blocked.  
Clean the detergent drawer,  
attach the conditioner insert  
securely.  
Pay attention to the maxi-  
mum filling quantity (see  
Program tables). In the case  
of easy-care textiles, select  
the program EASY IRON.  
Washing heavily  
creased.  
Too mush washing probably  
put in.  
Always load the drum  
as ful as possible with a com-  
bination of large and small  
items.  
The washing has not  
been spun as dry as  
usual.  
The washing was not able to  
be distributed evenly in the  
drum prior to spinning.  
34  
 
Operating Instructions  
Problem  
Possible Cause  
Remedy  
Drainage hose bent.  
Remove the bend.  
Contact your customer serv-  
ice. For pumping heights  
over lm he can offer you a  
conversion kit as a special  
accessory.  
Maximum pumping height  
(discharge height 1m from  
the unit's standing surface) is  
exceeded.  
Washing is not well  
spun. Residual water is  
still visible in the drum.  
Error code (2 is shown  
in the multi-display.  
Switch off the unit and pull  
out the mains plug. Clean  
the drain pump.  
Drain pump is blocked.  
If a siphon is connected: Si-  
phon blocked.  
Clean the siphon.  
Wait until the DOOR indica-  
tor lights up green.  
Should it nevertheless be  
necessary to open the main  
door:  
Turn the programme knob to  
OFF; turn the programme  
knob to PUMP OUT. Press  
button START/PAUSE. The  
main door can be opened af-  
ter the water has been  
pumped out.  
The filling door is locked be-  
cause of a high water level or  
a high temperature. The  
DOOR indicator lights red.  
The main door cannot  
be opened while the  
appliance is turned on.  
If water can be seen through  
the window in the door, first  
carry out emergency empty-  
ing (see section “Carrying out  
Emergency Emptying Opera-  
tion").  
After approx. 4 to 10 minutes  
the door can be opened  
again by pulling the handle.  
Power failure!  
(All indicators have gone  
off.)  
For safety reasons the door  
remains locked for 4 to  
10 minutes.  
Water tap not fully opened. Open the water tap fully.  
Remnants of detergent  
are building up in the  
detergent drawer.  
Filter in the screw connec-  
tion of the intake hose on  
the water tap or on the unit tap and from the unit and  
is blocked. clean the filter.  
Close the water tap. Unscrew  
the inlet hose from the water  
35  
 
Operating Instructions  
Problem  
Possible Cause  
Remedy  
The cause is probably a de-  
tergent with a high silicate  
content.  
No negative influence on the  
rinsing result. Use liquid de-  
tergent if necessary.  
The rinsing water is  
murky.  
The corresponding in-  
dicator does not light The selected additional pro-  
up when one of the ad- gram cannot be combined  
ditional program but- with the set program.  
tons is pressed.  
Make another selection.  
If the washing results are not satisfactory  
If the washing has turned grey and if limescale is deposited in the  
drum, then  
Too little detergent was used.  
The wrong detergent was used.  
Special soiling was not pre-treated.  
Program or temperature not set correctly.  
If multi-component detergents are used, the individual components  
were not used in the correct ratio.  
If there are still grey spots on the washing,  
Washing soiled with ointments, grease or oils was washed with too  
little detergent.  
Too lower temperature was used for washing.  
A frequent cause is that softener - particularly that in concentrated  
form - has reached the washing. Wash out such spots quickly and use  
the softener concerned carefully.  
If at the end of the last rinse foam is still visible  
Modern detergents can also cause foam in the last rinse. However,  
the washing is still sufficiently rinsed.  
If there are white remnants on the washing  
These are insoluble components of modern detergents. They are not  
the result of an insufficient rinsing effect.  
Shake or brush out the washing. In future, perhaps you should turn  
the washing inside out before washing it. Examine your choice of de-  
tergent and if necessary use liquid detergent.  
36  
 
Operating Instructions  
Carrying out emergency drainage  
If the washing machine no longer pumps off the washing solution,  
emergency drainage must be performed.  
If the washing machine is in a room where there is a risk of frost,  
emergency drainage must be performed if there is a possibility of  
frost.  
In addition: unscrew the inlet hose form the water tap and place it on  
the floor. Empty the drainage hose.  
Warning! Switch off the washing machine before performing emer-  
gency drainage and pull out the mains plug.  
1
Caution! The washing solution escaping from the emergency drainage  
hose may be hot. There is a risk of scalding! Allow the washing solution  
to cool down before performing emergency drainage.  
01. Place a flat collecting vessel in order to collect the washing solution  
which is draining off.  
2. Fold open the flap in the right section  
of the base outwards and pull it off.  
3. Remove the emergency drainage hose  
from its holder.  
4. Place the container under the hose.  
5. Detach the plug of the emergency  
drainage hose by turning it anticlock-  
wise and pull it out.  
The washing solution runs out. Depend-  
ing on the amount of solution, it may  
be necessary to empty the collecting  
vessel several times. To do this, close the  
emergency drainage hose temporarily  
with the plug.  
37  
 
Operating Instructions  
When the water is completely drained:  
6. Push the plug securely into the emergency drainage hose and turn it  
clockwise to secure it.  
7. Replace the emergency drainage hose in its holder.  
8. Put on the flap and close.  
Drain pump  
The drain pump is maintenance free. The cover of the drain pump must  
only opened in the event of a malfunction when no more water is be-  
ing pumped out, e.g. if the pump is blocked.  
Before loading the machine, please always ensure that there are no for-  
eign objects left in the pockets or in between the items to be washed.  
Paper clips, nails etc. which may find their way into the washing ma-  
chine along with the washing will remain in the drain pump housing.  
To restart the drain pump when it is blocked, please proceed as follows:  
Warning! Switch off the washing machine and remove the mains plug  
before cleaning the drain pump!  
1
01. First carry out an emergency emptying procedure (see section “Carrying  
out emergency emptying”).  
2. Place a cloth on the floor in front of the cover of the drain pump.  
Residual water may run out.  
3. Unscrew the drain pump cover in an  
anti-clockwise direction and pull it out.  
4. Remove any foreign objects and fabric  
lint from the pump housing.  
38  
 
Operating Instructions  
5. Replace the pump cover. Laterally insert  
the webs on the cover into the guide  
slots and screw on the cover in a clock-  
wise direction.  
6. Close the emergency emptying hose and  
place it in the holder.  
7. Close the flap.  
39  
 
Operating Instructions  
Additional rinsing cycle (RINSE+)  
The washing machine is set for extremely economical water consump-  
tion. However, for persons who suffer from allergies, it can be helpful  
to rinse with more water.  
If this function is set, an additional rinsing cycle is run with the pro-  
grams COTTONS/LINEN, EASY CARES/EASY IRON and DELICATES.  
No additional rinse is set when the unit is delivered.  
3
Set additional rinse:  
01. Turn program selector to SHORT SPIN.  
2. Keep the button SOAKING pressed for at least 5 seconds.  
After the button has been pressed for 5 seconds, RINSE+ flashes on the  
program sequence display for 5 seconds.  
3. While RINSE+ is flashing, release the button SOAKING.  
After the flashing stops, the additional rinse cycle is set. It is active un-  
til it is cancelled again.  
If an additional rinse cycle is set, the display RINSE+ lights up on the  
program sequence display before the program start and during the ad-  
ditional rinse cycle.  
4. If you wish to check whether the additional rinse function is enabled:  
Turn program selector to SHORT SPIN.  
Briefly press the button SOAKING.  
The additional rinse cycle is set when RINSE+ flashes on the program  
sequence display.  
Cancel additional rinse:  
01. Turn program selector to SHORT SPIN.  
2. Keep the button SOAKING pressed for at least 5 seconds.  
RINSE+ flashes on the program sequence display as soon as the button  
is pressed. After 5 seconds, RINSE+ stops flashing and lights up con-  
stantly for a further 5 seconds.  
3. While RINSE+ lights up constantly, release the button SOAKING.  
After RINSE+ has stopped lighting up, the additional rinse cycle is can-  
celled.  
An additional rinse cycle increases water consumption and the program  
duration.  
3
40  
 
Operating Instructions  
Water Cooling  
It may be necessary to cool down the washing solution before pumping  
it out in order to prevent thermal damage to plastic drainage pipes.  
The washing solution is cooled down before pumping out at the end of  
the washing cycle (by the addition of cold water).  
3
(This setting is only effective with COTTONS/LINEN with a temperature  
of over 40 °C.)  
As supplied from the factory, the water cooling function is not enabled.  
Enabling the water cooling function:  
01. Turn program selector to SHORT SPIN.  
2. Keep the button PRE-WASH pressed for at least 5 seconds.  
After the button has been pressed for 5 seconds, MAIN WASH flashes  
on the program sequence display for 5 seconds.  
3. While MAIN WASH is flashing, release the button PRE WASH.  
After the flashing has stopped, the solution cooling is set. It is active  
until it is cancelled again.  
4. If you wish to check whether the water cooling function is enabled:  
Turn program selector to SHORT SPIN.  
Briefly press the button PRE-WASH.  
If MAIN WASH flashes on the program sequence display, the solution  
cooling is set.  
Disabling the water cooling function:  
01. Turn program selector to SHORT SPIN.  
2. Keep the button PRE-WASH pressed for at least 5 seconds.  
As soon as the button is pressed, MAIN WASH flashes on the program  
sequence display. After 5 seconds, MAIN WASH stops flashing and  
lights up constantly for 5 seconds.  
3. While MAIN WASH lights up constantly release the button PRE-WASH.  
After MAIN WASH has stopped lighting up, the solution cooling is can-  
celled.  
Solution cooling increases water consumption and the program dura-  
tion.  
3
Additional Rinse and Water Cooling  
The additional rinse cycle and the solution cooling can be combined.  
Setting as under "Additional rinsing cycle“ and "Water cooling.  
41  
 
Operating Instructions  
Child Safety Feature  
If the child safety feature is set,  
the filling door can no longer be  
closed and no washing program  
can be started.  
Setting the child safety feature  
0
Use a coin to turn the rotary knob  
on the inside of the filling door  
clockwise as far as it will go.  
Warning! The rotary knob must  
not be in a vertical position after  
adjustment, otherwise the child  
safety feature is not active. The ro-  
tary knob must project as shown in  
the diagram  
1
Cancelling the child safety  
feature  
Turn the rotary knob anticlockwise  
as far as it will go.  
0
42  
 
Installation and connection instructions  
Installation and connection instructions  
Installation Safety Precautions  
Do not tilt the washing machine onto its front or onto its right side  
(viewed from the front). Electronic components can get wet.  
Check the washing machine for transport damages. A damaged unit  
must never be put into operation under any circumstances. In the  
event of damage, please contact your supplier.  
Ensure that all parts of the transport safeguard are removed and that  
the unit is splash protected, see "Removing transport safeguard".  
Otherwise, the units or neighbouring furniture can be damaged when  
spinning.  
Always insert the plug into a correctly installed earthed socket.  
In the case of permanent connection: A permanent connection may  
only be made by an authorised specialist.  
Before putting the machine into operation, ensure that the mains  
voltage and current type shown on the unit's rating plate correspond  
with those at the place where the machine is being installed. The fuse  
rating is also found on the rating plate.  
Should work be carried out on the water supply installations in order  
to allow the machine to be connected properly to the water supply,  
this work must be carried out by an authorised installer.  
Should work be carried out on the mains supply in order to allow the  
machine to be connected properly to the electricity supply, this work  
must be carried out by an authorised electrician.  
The mains lead may only be replaced by the customer service or by an  
authorised electrician.  
43  
 
Installation and connection instructions  
Installation of the appliance  
Washing machines with curved panels are not suitable for installing  
under units.  
3
Transporting the appliance  
Do not place the washing machine on its front or on its right side  
(viewed from the front). Otherwise, electrical components can get  
wet.  
Never transport the unit without the transport safeguard. Do not re-  
move the transport safeguard until the appliance is at the installation  
location. Transporting the unit without the transport safeguard can  
damage it.  
Lift the appliance neither by an open filling door nor by the base.  
When transporting the unit with a sack trolley:  
Attach the sack trolley only at the side. The sack trolley shovel must  
not be longer than 24 cm, otherwise the float switch can be de-  
stroyed.  
Remove transport packaging  
Important! It is essential to re-  
move the transport packaging be-  
fore putting the appliance into  
operation. Keep all parts of the  
transport packaging in a safe  
place for future use.  
01. Open both hose holders on the  
appliance's rear side and remove  
the hoses and mains cable.  
44  
 
Installation and connection instructions  
2. Pull both hose holders off the ap-  
pliance with a strong pull.  
The special spanner (A) and the  
caps (B) (2 each) and (C) (1 each)  
are supplied with it.  
3
3. Remove the screw D, including  
the compression spring with the  
special spanner A.  
4. Cover the hole with the cap C.  
Important! When fitting the  
plastic caps, press until they snap  
into the rear panel securely.  
5. Remove the two screws (E) with  
the special spanner (A).  
6. Remove the 4 screws (F).  
7. Remove the transit bar (G).  
8. Screw the 4 screws (F) back in for  
safe keeping.  
9. Close the 2 large holes with the  
caps (B).  
Important! When fitting the  
plastic caps, press until they snap  
into the rear panel securely.  
45  
 
Installation and connection instructions  
Prepare the installation place  
The installation surface must be clean and dry, free of floor polish  
residues and other greasy coatings so that the unit does not slip  
away. Do not use lubricants as a sliding aid.  
Installation on a high-veil carpet or floor tiles with soft sponge backs  
is not recommended because the standing safety of the appliance is  
then no longer ensured.  
By installation surfaces with small-format tiles, lay a conventional  
rubber mat underneath.  
Minor unevenness of the floor surface should never be levelled out by  
laying pieces of wood, card or similar materials, but rather should al-  
ways be compensated for by adjusting the screw feet.  
If, for space reasons, it is not possible to avoid setting up the unit di-  
rectly next to a gas or coal-fired cooker: install a thermal insulation  
panel between the cooker and washing machine (85 x 57cm) which  
must have an aluminium film on the side against the cooker.  
The washing machine must not be set up in a room where there is a  
danger of frost. Frost hazard!  
Flexible feed and drain tubings may not be crinkled or squeezed.  
Installation on a concrete base  
If the unit is set up on a concrete base,  
for safety reasons it is essential to fit  
stand plates in which the washing ma-  
chine is adjusted. The stand plates are  
available from Customer Service under  
the spare parts number 645 425 058.  
Installation on vibrating floors  
Where the floor vibrates, particularly in the case of wooden beam  
floors with pliable boards, securely screw a water-resistant wooden  
panel at least 15mm thick onto at least 2 floor planks. If possible, set up  
the unit in the corner of a room, as the wooden floor is optimally re-  
strained there and is therefore least likely to be subject to resonance vi-  
brations.  
46  
 
Installation and connection instructions  
Compensate for floor unevenness  
Automatic adjustment foot: The rear left foot of your washing ma-  
chine is designed as a spring leg. This means that it guarantees that  
your unit will stand securely even at high spin speeds.  
3
If, nevertheless, the washing machine is unstable during spinning,  
please proceed as follows:  
01. Set the three adjusted feet at the  
nominal value of 10 mm. To do  
this, use the supplied special  
spanner to remove the transport  
safeguard.  
If the automatically adjusting  
foot does not reach the floor:  
2. Automatic adjustment foot (rear  
left) manually for extending the  
reqired dimension.  
3. If necessary, check the setting  
with a spirit level.  
Caution! Never use wood, card or  
similar underlays to level out minor  
floor unevenness. Instead, always adjust  
the adjustment foot.  
47  
 
Installation and connection instructions  
Electrical connection  
Details of the mains voltage, current  
type and required fuses can be  
found on the rating plate. The ra-  
ting plate is located at the top  
above the filling door.  
For permanent electrical connection  
within the electrical circuit, provi-  
sions must be made which allow for electrical disconnection of the ap-  
pliance from the mains with a contact opening of at least 3 mm at all  
poles. Suitable devices include circuit breakers, fuses (threaded fuses  
must be entirely removed from the socket), ground fault circuit inter-  
rupters and contactors. Permanent connection may only be carried out  
by an authorised electrician.  
This appliance complies with the following EC directives:  
The "Low Voltage Directive" 72/23/EU with changes  
The "EMC Directive" 89/336/EU with changes  
;
Water connection  
The washing machine has safety features which prevent back-contami-  
3
nation of the drinking water and which conform to the national regu-  
lations of the water authorities (e.g. for Germany: DVGW guidelines).  
This means that additional protective measures in the installation are  
not necessary.  
Important!  
Units for connecting to cold water must not be connected to hot wa-  
ter.  
Use only new hose sets for the connection.  
Permissible water pressure  
The water pressure must be at least 1 bar (= 10 N/cm2 = 0.1 Mpa), max-  
imum 10 bar = 100 N/cm2 = 1 Mpa).  
If more than 10 bar: Connect a pressure-reduction valve upstream.  
If less than 1 bar: Unscrew the inlet hose on the unit side at the sole-  
noid intake valve and remove the flow regulator (to do this, remove  
the filter with pointed pliers and take out the rubber washer behind).  
Replace the filter.  
48  
 
Installation and connection instructions  
Water inflow  
A pressure hose 1.5m in length is supplied.  
If a longer inflow hose is required, only a VDE-approved, complete set  
of hoses with fitted hose screw connections offered by our Customer  
Service is permissible.  
Hose sets in lengths of 2.2m, 3.5m and 5m are available for washing  
machines without Aqua-Control.  
Hose sets in lengths of 2.0m, 2.9m and 3.9m are available for wash-  
ing machines with Aqua-Control.  
Caution! Never cut into pieces in order to extend the hoses!  
Sealing rings are supplied either in the plastic  
nuts of the hose screw connection or in the enc-  
losed pack. Do not use other seals!  
3
01. Connect the hose with the angled connection to  
the machine.  
Caution!  
Do not lay the infeed hose ver-  
tically downwards. Instead, turn  
it to the right or left as shown  
in the diagram.  
Tighten the hose connection  
only by hand.  
2. Connect the hose with the straight connection  
to a water tap with a R 3/4 (inch) screw thread.  
Caution! Only tighten the screw connection ma-  
nually.  
3. By slowly opening the water tap before putting  
the washing machine into operation, check that  
the connection is free of leaks.  
49  
 
Installation and connection instructions  
Water drain  
The drainage hose can either be connected to a siphon or hung in a  
wash basin or discharge basin or a bath tub.  
Only original hoses may be used for extensions (max. 3m laid on the  
floor and then up to 80cm high). Customer Service stocks drainage  
hoses in lengths of 2.7 and 4m.  
Important! It is essential to lay the drainage hose without kinks.  
Water drain-off inside a siphon  
The grommet on the hose end fits all  
standard siphon types.  
0
Secure the connection between the  
grommet and siphon with a hose clamp.  
Water drain-off inside a basin  
Important!  
Small basins are not suitable for  
drainage. Water could overflow!  
The end of the drainage hose must not  
be submerged in the pumped-out wa-  
ter. Otherwise, the water could be  
sucked back into the unit.  
When hanging in a wash basin or a  
bath tub, the drainage hose must be  
secured with the supplied attachable  
bend to prevent it slipping. The back-  
surge force of the escaping water  
could otherwise force the hose out of  
the basin.  
0
Tie the bend to the tap or the wall using  
a piece of string.  
Delivery heads over 1m  
To pump off the washing / rinsing solution, every washing machine has  
a drain pump which carries liquids up to a height of 1m via the drain-  
age hose, calculated from the machine's standing surface.  
Please contact Customer Service for delivery heads of over 1m.  
50  
 
Technical data  
Adjustment possibility  
Filling quantity (program-dependent)  
Area of use  
Approx. +10 / -5mm  
max. 6kg  
Domestic  
Drum speed, spinning  
Water pressure  
See rating plate  
1-10 bar (= 10 - 100 N/cm2  
= 0.1 - 1.0 Mpa)  
Dimensions  
(dimensions in mm)  
51  
 
Warranty conditions / Customer service centres  
Warranty conditions / Customer service  
centres  
Weitere Kundendienststellen im Ausland  
In diesen Ländern gelten die Garantiebedingungen der örtlichen Partner. Diese können  
dort eingesehen werden.  
Further after-sales service agencies overseas  
In these countries our AEG agents’ own guarantee conditions are applicable. Please ob-  
tain further details direct.  
Autres agences étrangères assurant le service après-vente  
Dans ces pays, les conditions de garantie des concessionnaires de la région sont vala-  
bles. Vous pouvez les consulter sur place.  
Otros puntos de Postventa en el extranjero  
En estos países rigen las condiciones de nuestros representantes locales. las cuales  
pueden ser consultadas allí mismo.  
Ulteriori uffici del servizio tecnico assistenza clienti all’estero  
In questi paesi sono valide le condizioni di garanzia dei partner locali. Queste condizioni  
possono essere esaminante sul luogo.  
Serviços de assistência técnica no estrangeiro  
Nestes países são válidas as condições de garantia dos concessionários locais, podendo  
aí ser consultadas.  
További vevöszolgálati irodák külföldön  
Ezekben az országokban a mi AEG vevöszolgálatainknál saját jótállási feltételek alka-  
lmazhatók. A további adatokat kérjük közvetlenül szerezzék be.  
Servisne službe  
Na garancijskem listu boste našli seznam pooblašèenih servisnih služb AEG.  
U.A.E. Abu Dhabi  
Universal Trading Company Jordan Household  
Jordan  
Malta  
ITC  
P.O. Box 43 99  
Tel.: 335331  
Supply Co. Ltd.  
P.O. Box 3/68  
International Trading Com-  
pany  
Amman/Tel.: 69 70 50  
White House Building  
Mountbatte Street  
Blata L-Bajda/Tel.: 220644  
Egypt  
Kanada  
EURO-LINE Appliances  
Mauritius  
Happy World Centre Ltd.  
Middle East Commercial  
Center  
2150 Winston PARK Drive 20 P.O. 7 54  
P.O. Box 19  
Kairo-Heliopolis  
Tel.: 29917/31634  
Oakville, Ontario L6H 5V1  
Tel.: 905 829 3980  
Fax: 905 829 3985  
1 Chausee Street  
Port Louis  
Tel.: 25355  
52  
 
Warranty conditions / Customer service centres  
Australia  
Korea (South)  
Core Incorp.  
3/F Chewoo Bldg.  
200 Nonhyun-Dong  
Kangnam-Ku  
Namibia  
ANDI-Co Pty. Ltd  
9 Kingston Town Close  
Oakleigh VIC 3166  
Tel.: (03) 9569 1235  
Fax: (03) 9569 1450  
AEG NAMIBIA (PTY) LIM-  
ITED-Jeppe Street  
Northern Industrial Area  
Windhoek  
Tel.: (061) 21-6082/4  
Fax: (061) 217838  
Seoul  
Telefon 82 2 549 89 61  
Bahrain/Arabian Gulf  
A.A. Zayani & Sons  
P.O. Box 9 32  
Croatia  
Electrolux D.O.O.  
Suplova 7  
New Zealand  
Euro-Life New Zealand Ltd.  
Privat Bag  
Bahrain  
Tel.: 261060  
10000 Zagreb  
Tel.: 1 61 19512  
Fax: 1 61 19513  
58 Symonds Street  
Auckland  
Tel.: (09) 525 2222  
Bulgaria  
Kuwait/Arabian Gulf  
Nouvelle Caledonie  
Socometra N.C.  
B.P. 483  
Nouman  
Tel.: 275444  
Electrolux Bulgaria E.O.O.D. Ali Al-Ghanim Est.  
91 Levski Blvd.  
1000 Sofia  
Tel.: 2 806676  
Fax. 2 980 5276  
P.O. Box 10 83  
Tel.: 5322463  
Fax: 5242114  
Cyprus  
Hadjikyrlakos & Sons Ltd.  
Prodromou 121  
P.O. Box 21587  
Lebanon  
Oman  
Adib & Assaferi  
P.O. Box 539  
Tripoli  
Moshin Haider Darwish  
P.O. Box 1 35  
Muscat  
Nicosia 1511  
Tel.: 703743  
Service Telephones:  
Nicosia 02 481226  
Limassol 05 562182  
Larnaca 04 633929  
Paphos 06 932 699  
Estonia  
Electrolux Estonia Ltd.  
Mustamäe tee 24  
EE0006 Tallinn  
Latavia  
Poland  
Electrolux Latavia Ltd.  
Terlaton Street 42/44  
1011 Riga  
Tel.: 371 2 297821  
Fax: 371 2 821286  
Electrolux Poland Sp. zo.o.  
ul. Domaniewska 41  
02-034 Warszawa  
tel.: 022 874 33 33  
fax: 022 874 33 00  
Tel.: (372) 6 650 090  
Fax: (372) 6 650 092  
Hongkong  
Lthuania  
Electrolux Lthuania  
Verkui 29  
2600 Vilnus  
Tel.: 372 272 3326  
Fax: 372 272 3366  
Russia  
Wo Kee Services Ltd.  
585-609 Castle Peak Road  
Kwai Chung N.T.  
Hongkong  
Electrolux Russia Ltd.  
16 Olympiysky prospekt  
129090 Moscow  
Tel.: (095) 937 7837  
Fax: (095) 926 5513  
Tel.: 2494 4000  
53  
 
Warranty conditions / Customer service centres  
Israel  
Malaysia  
Saudi Arabia  
Alia Trading Corporation  
P.O. Box 4101  
King Abdul Aziz Street  
Riyadh  
Tel.: 4645977  
Al Nahas Est.  
Musaidia Market I  
P.O. Box 1 15 29  
Jeddah  
Electricity & Electronic  
Services-Evis LTD.  
19 Hataasia st.  
Arzbergh Engineering  
No. 49A/B, Jalan Petaling  
Utama 7  
4600 Petaling Jaya  
Tel.: 3 795 1084  
Fax: 3 795 1082  
Raanana,  
Industrial area 43654  
Tel: 972-9-7448118  
Fax: 972-9-7603618  
Tel.: 6606852  
Japan  
Electrolux Japan Ltd.  
Singapore  
Arzbergh Engineering  
Slovenia  
Electrolux Slovenia D.O.O.  
Domestic Appliances Depart- 19 Tanglin Road 06-07  
ment Singapore 247909  
Maruzen Showa Warehouse Tel.: 65 7356572  
Traska Ul. 132  
1000 Ljubljana  
Tel.: 61 1234 137  
Fax: 61 1234 238  
Building  
Fax: 7351124  
Tookai 4-5-12, Ota-ku  
143-006 Tokyo  
Tel.: 0120-13-7117  
Fax: 03-3790-5257  
Thailand  
Slovakia Rep.  
Electrolux Slovakia S.R.O.  
Seberiniho 1  
821 03 Bratislava  
Tel.: 02 4333 4322, 4355  
Fax: 02 4333 6976  
South Africa  
AEG (Pty) Ltd.  
55, 12th Road  
P.O. Box 1 02 64  
Kew/Johannesburg 2000  
Tel.: 8069111  
OLYMPIA Thai Ltd.  
44 Ratchadapisek Road  
10320 Bangkok  
Tel.: 2 513 6111  
Fax: 2 513 2574  
Hungary  
Electrolux Lehel KFT  
(AEG Div)  
Erzsébet Királyné útja 87.  
1142 Budapest  
USA  
Syria  
ANDI Co. Appl. Inc. East  
65 Campus Plaza  
Edison, New Jersey 0837  
USA/Tel.: (201) 2258839  
Masri & Shami  
P.O. Box 24 96  
Damascus  
Tel.: 214080  
Tel.: 00361/467-3200  
54  
 
55  
 
56  
 
57  
 
Index  
Index  
Pre-wash detergent . . . . . . . . . . . . . . . 10, 23  
Program sequence display . . . . . . . . . . 11, 25  
Pump out . . . . . . . . . . . . . . . . . . . . . . . . . . .12  
A
Abort program . . . . . . . . . . . . . . . . . . . . . . . 25  
Aqua Control . . . . . . . . . . . . . . . . . 15, 27, 34  
Automatic adjustment foot . . . . . . . . .10, 47  
Q
Quick wash . . . . . . . . . . . . . . . . . . .13, 20, 28  
C
Care agent . . . . . . . . . . . . . . . . . . . 10, 18, 23  
Child safety feature . . . . . . . . . . . . . . .32, 42  
Conditioner . . . . . . . . . . . 10, 12, 19, 23, 29  
Cottons . . . . . . . . . . . . . . . . . . .11, 17, 28, 29  
Curtains . . . . . . . . . . . . . . . . . . . . . . . . .16, 28  
Customer Service . . . . . . . . . .15, 31, 32, 59  
R
Rating plate . . . . . . . . . . . . . . . . . .10, 48, 59  
Rinse + . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40  
Rinse hold . . . . . . . . . . . . . . . . . . . .12, 21, 26  
Risk of frost . . . . . . . . . . . . . . . . . . . . . . 6, 37  
Run time . . . . . . . . . . . . . . . . . . . . . . . . 14, 25  
D
S
Delay timer . . . . . . . . . . . . . . . . . . 11, 21, 24  
Delicates . . . . . . . . . . . . . . . . . . . . . 12, 17, 28  
Detergent . . . . . . . . . . . . . . . . .10, 18, 19, 23  
Detergent drawer . . . . . . . . . . . . . . . . .10, 23  
Door opening . . . . . . . . . . . . . . . . . . . . .22, 35  
Drain  
water . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
Drain pump . . . . . . . . . . . . . . . . . . . . . .10, 38  
Draining . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
Silk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12, 17  
Soaking . . . . . . . . . . . . . . .13, 20, 22, 23, 28  
Soaking agent . . . . . . . . . . . . . . . . . . . . . . .23  
Spin . . . . . . . . . . . . . . . . . .12, 19, 21, 25, 29  
Spots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28  
Stain . . . . . . . . . . . . . . . . . .9, 10, 13, 20, 36  
Starching . . . . . . . . . . . . . . . . . . . . . . . . 12, 29  
U
Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15  
E
W
Easy iron . . . . . . . . . . . . . . . . . .12, 26, 28, 34  
Easy-cares . . . . . . . . . . . . . . . . . . . 12, 17, 28  
Emergency drainage . . . . . . . . . . . . . . . . . . 37  
Energy saving . . . . . . . . . . . . . . . . . . . .11, 28  
Warranty . . . . . . . . . . . . . . . . . . . . . .6, 32, 52  
Washing  
coloureds . . . . . . . . . . . . . . . . . . . . . . . . .16  
lightly soiled . . . . . . . . . . . . . . . . . . . . . . . .9  
normally dirty . . . . . . . . . . . . . . . . . . . . . . .9  
Washing powder . . . . . . . . . . . . . . . . . 10, 18  
Water  
hardness . . . . . . . . . . . . . . . . . . . . . . . 9, 18  
pump off . . . . . . . . . . . . . . . . . . . . . . . . . .12  
softener . . . . . . . . . . . . . . . . . 9, 10, 18, 23  
Water cooling . . . . . . . . . . . . . . . . . . . . . . . .41  
Wool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17  
Woollens . . . . . . . . . . . . . . . . . . . . .12, 28, 29  
hand-washable . . . . . . . . . . . . . . . . . 12, 28  
G
Gentle rinse . . . . . . . . . . . . . . . . . . . . . .12, 29  
H
Hand wash . . . . . . . . . . . . . . . . . . . 12, 28, 29  
I
In-wash stain treatment . . . . . . . . . . .10, 23  
L
Linen . . . . . . . . . . . . . . . . . . . . .11, 17, 28, 29  
Load . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
M
Multi-display . . . . . . .11, 21, 24, 25, 32, 59  
O
Open the door . . . . . . . . . . . . . . . . . . . . . . . 26  
Over-dosed . . . . . . . . . . . . . . . . . . . . . . . . . 27  
P
Pre wash . . . . . . . . . . . . . . . . . .13, 20, 23, 28  
58  
 
Service  
Service  
In the chapter "What to do if...“ , some faults are listed which you can  
remedy yourself. Look there first if a fault occurs. If you do not find any  
information there, please consult your Customer Service. (You can find  
the addresses and telephone numbers in the section "Customer Service  
Centres.)  
Always prepare in advance for the discussion. By doing so you will sim-  
plify the diagnosis and the decision on whether customer service is  
necessary.  
Note the PNC number and S. num-  
ber. You will find both on the rating  
plate on the inside of the door of  
your washing machine.  
PNC .....................................................  
S. No. .....................................................  
Answer as precisely as possible:  
What form does the fault take?  
Under what circumstances does the fault occur?  
Does the multi display show an error message?  
When do you incur costs even during the warranty period?  
If you could have remedied the fault yourself with the aid of the fault  
table (see the section "What to do if..."),  
If several journeys by the customer service technician are necessary  
because for example he did not receive all the important information  
before his visit and must collect spare parts. These multiple trips can  
be avoided if you prepare your phone call as described above.  
59  
 
From the Electrolux Group. The world´s No.1 choice.  
The Electrolux Group is the world´s largest producer of powered appliances for kitchen, cleaning and outdoor  
use. More than 55 million Electrolux Group products (such as refrigerators, cookers, washing machines,  
vacuum cleaners, chain saws and lawn mowers) are sold each year to a value of approx. USD 14 billion in more  
than 150 countries around the world.  
AEG Hausgeräte GmbH  
Postfach 1036  
D-90327 Nürnberg  
© Copyright by AEG  
822 943 636-01-150503-01  
Subject to change without notice  
 

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